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HP USB-C Travel Dock

User Guide

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Summary of Contents for USB-C Travel Dock

Page 1: ...HP USB C Travel Dock User Guide ...

Page 2: ...formation contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition April 2016 First Editio...

Page 3: ...res 4 Sleep Hibernation shutdown and restart 4 2 Using the dock 5 Dock guidelines 5 Connecting to a network 6 Connecting USB devices 7 Connecting video devices by using a VGA cable select products only 7 Connecting video devices using an HDMI cable select products only 8 Setting up HDMI audio 8 3 Disconnecting the dock 9 4 Troubleshooting 10 Solving common problems 10 General use and connection pr...

Page 4: ...iv ...

Page 5: ...t 2 USB 3 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 3 USB 2 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 4 RJ 45 network jack Connects a network cable 5 External monitor port Connects an external VGA monitor or projector 6 HDMI port Connects an optional video or audio device...

Page 6: ... is closed 1 Open the Control Panel and select the Power Options page 2 Click Choose what closing the lid does Click Do nothing and then click OK 3 Under Plugged in select Do nothing and then click Save changes NOTE For instructions on accessing the Power Options page see Help and Support on the computer Setting up the software This section describes how to install the HP USB C Travel Dock softwar...

Page 7: ...l monitor Using HP USB Dock Use the HP USB Dock software to configure the display of a monitor attached to the dock 1 Click the HP USB Dock icon in the taskbar 2 To set the external monitor as an extension of the primary monitor click Extend or To set the external monitor as a copy of the primary monitor click Mirror or To set the external monitor to be the only display click Notebook monitor off ...

Page 8: ...y monitor on computers running Windows 10 or Windows 8 select Duplicate To set the external monitor as a copy of the primary monitor on computers running Windows 7 select Duplicate these displays You can also access the display settings by pressing the Windows key p Using additional software features The HP USB Dock software offers additional features for configuring monitors attached to the dock ...

Page 9: ...ating system Only computers with 3 pin adapters are supported Connecting and disconnecting The dock can be connected to or disconnected from the computer whether the computer is on or off External devices When the dock is connected to the computer external devices can be connected to the ports on the dock or to the ports on the computer Dock guidelines 5 ...

Page 10: ...em cable or telephone cable into an RJ 45 network jack 1 Connect the dock to the computer 2 Connect one end of the Ethernet cable to the RJ 45 network jack on the dock and connect the other end to an RJ 45 wall jack or router NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the comp...

Page 11: ...e to your dock you need an VGA cable purchased separately To see the computer screen image on an external VGA monitor or projected for a presentation connect a monitor or projector to the dock s VGA port NOTE The dock supports one display device at a time If an HDMI display device is connected to the dock then the dock will not support a VGA display device You must disconnect the HDMI display devi...

Page 12: ...DMI port on the dock 2 Connect the other end of the cable to the high definition TV or monitor Setting up HDMI audio HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the dock you can then turn on HDMI audio by following these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then select P...

Page 13: ...s 1 Click the Safely Remove Hardware icon in the notification area at the far right of the taskbar 2 Click Safely Remove USB Dock The Safe to Remove Hardware message is displayed 3 Disconnect the dock s USB Type C cable from the computer 4 Secure the cable to the bottom of the dock 9 ...

Page 14: ...ith the dock because of power requirements The USB 3 0 port supports up to 5 V 900 mA The USB 2 0 port supports up to 5 V 500 mA Reset the port 1 Disconnect the device that disabled the port 2 Disconnect the dock from the computer and then reconnect it When the dock is connected to the computer both the WLAN and the LAN are connected Switching from the WLAN connection to the LAN connection is not ...

Page 15: ...e external monitor Some graphics applications do not detect external monitors connected to the dock Using the HP USB Dock software configure the external monitor See Configuring an external monitor on page 3 The external monitor cannot be set as the primary monitor when using some Intel graphics applications Older Intel graphics applications do not support setting the external monitor as the prima...

Page 16: ... which the problem occurred Error messages that have been displayed Hardware and software you are using The manufacturer and model of components connected to the computer and dock To contact support using your HP computer select Start and then select Help and Support Click Contact support to start a chat session with a support specialist For U S support go to http www hp com go contactHP For world...

Page 17: ...inition devices connecting 8 J jacks network 1 RJ 45 network 1 6 N network RJ 45 jack 6 network jack identifying 1 O operating systems supported 5 P ports external monitor 1 7 HDMI 1 8 USB 1 7 VGA 7 R RJ 45 network jack 6 RJ 45 network jack identifying 1 S support contacting 12 T Troubleshooting 10 U USB 3 0 port 1 USB devices connecting 7 USB ports identifying 1 V VGA port connecting 7 Index 13 ...

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