HP TouchSmart 9300 Hardware Reference Manual Download

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Hardware Reference Guide

HP TouchSmart 9300 Elite Business PC

Summary of Contents for TouchSmart 9300

Page 1: ...Hardware Reference Guide HP TouchSmart 9300 Elite Business PC ...

Page 2: ...ty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior ...

Page 3: ...manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information ENWW iii ...

Page 4: ...iv About This Book ENWW ...

Page 5: ...M SODIMMs 13 Populating SODIMM Sockets 14 Installing SODIMMS 15 Replacing the Hard Drive 21 Installing a Security Lock 28 Attaching the Computer to a Mounting Fixture 29 Synchronizing the Optional Wireless Keyboard or Mouse 29 Connecting the Computer to a Cable TV Source 31 Connecting a Second Display 33 Additional Information 35 Appendix A Electrostatic Discharge 36 Preventing Electrostatic Damag...

Page 6: ...Index 39 vi ENWW ...

Page 7: ... backlit BrightView LCD Multitouch panel Swivel pad and VESA mounting bracket under base of stand Adjustable reclining stand Intel 2nd Generation Core i7 i5 or i3 processor Intel H67 chipset Genuine Windows 7 Professional Edition operating system Integrated Intel HD Graphics or discrete MXM graphics Integrated Gigabit Network Connection 10 100 1000 NIC Optional wireless connectivity Integrated 802...

Page 8: ... cover Removable panels on the back of the chassis allow administrators to easily and efficiently service the PC HP TouchSmart software suite for instant access to calendar Internet notes and multimedia content ENERGY STAR qualified EPEAT Gold registered and offers 90 percent energy efficient power Choice of wired or wireless keyboard and mouse Front Components Figure 1 2 Front Components Table 1 ...

Page 9: ... Side Components Table 1 2 Side Components No Component No Component 1 Volume up button 8 Microphone line in jack 2 Volume down button 9 Headphone jack 3 Mute button 10 Slot load optical drive optional 4 Hard drive activity LED 11 Optical drive eject button 5 Media card reader activity LED 12 Optical drive activity LED 6 Media card reader 13 Power LED 7 2 USB 2 0 ports 14 Power button ENWW Side Co...

Page 10: ...y cover 3 Memory access panel 12 TV coax in optional 4 Adjustable reclining stand 13 IR Emitter Blaster output optional 5 Security lock slot 14 4 USB 2 0 ports 6 Power connector release latch 15 Audio line out 7 Rear port access door 16 DisplayPort 8 USB port for optional wireless keyboard mouse receiver 17 RJ 45 Gigabit Ethernet port 9 Power connector 4 Chapter 1 Product Features ENWW ...

Page 11: ...Help F1 10 Display On Off F9 3 Replay F2 11 Decrease Brightness F10 4 Rewind F3 12 Increase Brightness F11 5 Stop F4 13 Mute Volume 6 Play Pause F5 14 Decrease Volume 7 Fast Forward F6 15 Increase Volume 8 Skip F7 16 Internet Remote Control Features NOTE A remote control is included with select models only ENWW Keyboard Features 5 ...

Page 12: ... Media Center only Opens the FM Radio window in Windows Media Center 5 Guide Windows Media Center only Opens the Television Program Guide 6 Recorded TV Windows Media Center only Opens the recorded TV window where recorded TV programs are displayed 7 Arrows Move the cursor to navigate and select actions 8 DVD Menu Opens the Play DVD window in Windows Media Center or opens the main menu of a DVD mov...

Page 13: ...a Center only Opens the Pictures Library window 23 Video Windows Media Center only Opens the Videos Library window 24 Live TV Windows Media Center only Displays the full screen view of live TV Moves a TV program forward to the end of the pause buffer and resumes playing live TV 25 OK Selects the desired action or window option and acts as the Enter key 26 Aspect Changes the aspect ratio of the dis...

Page 14: ...d up 1 or down To adjust the tilt slide the display head to the highest position 1 and tilt the display head back to the desired position 2 To adjust the slope slide the display head to the highest position 1 tilt the display head back to the full tilt position 2 then slide the display head down to the desired position 3 The fully sloped position is convenient for operating the touch screen Figure...

Page 15: ...tup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http www hp com ergo WARNING Computers that are inappropriately situated on dressers bookcases shelves desks speakers chests or carts may fall over and cause personal injury Care should be taken to route all cords and cables connected to ...

Page 16: ...t Access Door 2 Reach into the rear cavity framed by the computer stand and plug the power cord into the power connection at the top right corner 1 3 Plug the three pronged power plug into the power brick 2 and a power outlet 3 Figure 2 2 Connecting Power 4 Plug all peripheral cables into the appropriate ports as needed 10 Chapter 2 Hardware Upgrades ENWW ...

Page 17: ...omputer properly through the operating system then turn off any external devices 3 If a security lock is installed on the rear of the computer remove the lock 4 If the rear port security cover is installed remove the cover 5 Open the rear port access door 6 Press on the power cord release latch 1 and pull the power cord connector from the port 2 Figure 2 4 Disconnecting Power ENWW Disconnecting Po...

Page 18: ... and tighten the captive screw 2 Figure 2 5 Installing the Rear Port Security Cover NOTE You can further secure the rear ports by installing a security lock into the slot just above the captive screw on the rear port security cover Refer to Installing a Security Lock on page 28 Removing the Rear Port Security Cover 1 Tilt the display head to its most forward position and slide it down to its lowes...

Page 19: ...204 pin unbuffered non ECC PC3 10600 DDR3 1333 MHz compliant 1 5 volt DDR3 SDRAM SODIMMs The DDR3 SDRAM SODIMMs must also support CAS latency 9 DDR3 1333 MHz 9 9 9 timing contain the mandatory Joint Electronic Device Engineering Council JEDEC specification In addition the computer supports 512 Mbit 1 Gbit and 2 Gbit non ECC memory technologies single sided and double sided SODIMMs SODIMMs construc...

Page 20: ...2 DIMM3 and DIMM4 Sockets DIMM1 and DIMM2 operate in memory channel A Sockets DIMM3 and DIMM4 operate in memory channel B Figure 2 7 SODIMM Socket Locations Table 2 1 SODIMM Socket Locations Item Description Socket Color 1 DIMM1 socket Channel A populate first black 2 DIMM2 socket Channel A populate third white 3 DIMM3 socket Channel B populate second black 4 DIMM4 socket Channel B populate fourth...

Page 21: ...nel Installing SODIMMS When facing the rear of the computer there are four memory sockets located behind the large access panel on the right You must remove this panel to remove or install memory CAUTION Static electricity can damage the electronic components of the computer Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal ...

Page 22: ...e removing the memory access panel you must remove the small cover plate that hides the screw used to secure the panel to the chassis Lift up on the bottom of the cover plate located next to the upper inside corner of the access panel and lift the cover plate off the rear of the computer Figure 2 9 Removing the Access Panel Screw Cover Plate 16 Chapter 2 Hardware Upgrades ENWW ...

Page 23: ...ip areas on the top and bottom inside corners of the access panel to slide the panel toward the center of the computer Figure 2 10 Releasing the Memory Access Panel 12 Lift up the outside edge of the panel approximately 2 5 cm 1 inch 1 and slide the panel toward the outside edge of the computer 2 to remove it Figure 2 11 Removing the Memory Access Panel ENWW Installing Memory 17 ...

Page 24: ... Module 14 To install a SODIMM slide the new SODIMM into the socket at approximately a 30 angle 1 then press the SODIMM down 2 so that the latches lock it in place Figure 2 13 Installing a Memory Module NOTE A memory module can be installed in only one way Match the notch on the module with the tab on the memory socket 18 Chapter 2 Hardware Upgrades ENWW ...

Page 25: ...n the top inside corner of the panel into the slot on the rear of the computer Figure 2 14 Replacing the Memory Access Panel 16 Lower the outside edge of the panel onto the computer then slide the panel towards the outside of the computer 1 and install the screw 2 to secure the panel in place Figure 2 15 Replacing the Memory Access Panel ENWW Installing Memory 19 ...

Page 26: ...f the panel onto the computer so that it snaps in place 2 Figure 2 17 Replacing the Center Panel 19 Reconnect all cables that were removed from the rear ports 20 Close the rear port access door 21 If the rear port security cover was removed replace the cover 22 If a security lock was installed on the rear of the computer replace the lock 23 Reconnect the power cord into the wall outlet and turn on...

Page 27: ...from the computer 2 Turn off the computer properly through the operating system then turn off any external devices 3 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to ...

Page 28: ...te off the rear of the computer Figure 2 19 Removing the Access Panel Screw Cover Plate 11 Remove the screw beneath the cover plate 1 and slide the drive access panel toward the center of the computer until it stops approximately 5 mm or 1 5 inch 2 Use the raised grip areas on the top and bottom inside corners of the access panel to slide the panel toward the center of the computer Figure 2 20 Rel...

Page 29: ...panel toward the outside edge of the computer 2 to remove it Figure 2 21 Removing the Drive Access Panel 13 Loosen the captive screw on the side of the hard drive cage that secures the cage to the computer Figure 2 22 Loosening the Hard Drive Cage Screw ENWW Replacing the Hard Drive 23 ...

Page 30: ... out of the computer Figure 2 23 Removing the Hard Drive Cage 15 To remove the hard drive from the hard drive cage remove the four screws on the sides of the cage that secure the drive to the cage 1 and then slide the drive out of the cage 2 Figure 2 24 Removing the Hard Drive from the Cage 24 Chapter 2 Hardware Upgrades ENWW ...

Page 31: ...e to the cage 2 Figure 2 25 Installing the Hard Drive in the Cage 17 Set the hard drive cage down into the bay aligning the tabs on the bottom of the cage with the tabs on the chassis then slide the drive back toward the center of the computer until it stops ensuring that the connector on the end of the drive is properly seated Figure 2 26 Installing the Hard Drive Cage ENWW Replacing the Hard Dri...

Page 32: ... To replace the drive access panel hold the panel at a slight angle with the inside edge of the panel lower than the outside edge then slide the screw hole tab on the top inside corner of the panel into the slot on the rear of the computer Figure 2 28 Replacing the Drive Access Panel 26 Chapter 2 Hardware Upgrades ENWW ...

Page 33: ...stall the screw 2 to secure the panel in place Figure 2 29 Replacing the Drive Access Panel 21 Replace the screw cover plate pressing the top of the cover plate in position first then pressing the bottom of the cover plate in position Figure 2 30 Replacing the Access Panel Screw Cover Plate ENWW Replacing the Hard Drive 27 ...

Page 34: ...he rear port access door 25 If the rear port security cover was removed replace the cover 26 If a security lock was installed on the rear of the computer replace the lock 27 Reconnect the power cord into the wall outlet and turn on the computer Installing a Security Lock A security lock sold separately enables you to secure your computer from access to the rear ports when a rear port security cove...

Page 35: ...ons without stand Height Width Depth 405 2 mm 584 5 mm 86 mm 15 953 inches 23 012 inches 3 78 inches Computer Weight without stand with VESA adapter plate Integrated Graphics Discrete Graphics 8 75 kg 9 05 kg 19 29 lbs 19 95 lbs VESA standard adapter plate hole patterns height x width 100 mm x 100 mm 100 mm x 200 mm 3 937 in x 3 937 in 3 937 in x 7 874 in For instructions on mounting the computer ...

Page 36: ...ize the wireless keyboard or mouse if they are not functioning To synchronize them 1 Make sure the keyboard and mouse are next to the computer within 30 cm 1 foot and away from interference from other devices 2 Turn on the computer 3 Open the rear port access door 4 Insert the wireless receiver into the designated wireless receiver USB port on the computer located below the other rear ports Figure...

Page 37: ...t work remove and then re insert the wireless keyboard and mouse receiver from the back of the computer and then synchronize the keyboard and mouse again Connecting the Computer to a Cable TV Source NOTE A TV tuner is included with select models only To connect the computer to a cable TV source 1 Turn off power to the computer and the set top box 2 Open the rear port access door on the computer 3 ...

Page 38: ...of the cable over the remote IR sensor receiver window on the set top box 5 NOTE The IR emitter cable is a remote control sensing device that connects to the computer and covers the remote sensor on a set top box When you are selecting TV channels it enables the remote control to work with your set top box Figure 2 35 Connecting the Computer to a Set Top Box 2 Close the rear port access door on th...

Page 39: ...rt video adapter is required If you are adding a second display that does not have a DisplayPort you can purchase a DisplayPort video adaptor from HP for your configuration DisplayPort adapters and video cables are purchased separately HP offers the following adapters DisplayPort to VGA adapter DisplayPort to DVI adapter DisplayPort to HDMI adapter To connect a second display 1 Turn off power to t...

Page 40: ... on the rear I O panel 1 Then connect a cable VGA DVI or HDMI depending on your application between the adapter 2 and a second display 3 Figure 2 38 Connecting a Second Display Using a DisplayPort Adapter 5 Close the rear port access door on the computer 6 Turn on power to the computer and the second display NOTE Use the graphics card software or the Windows Display Settings to configure the secon...

Page 41: ...emoving and replacing hardware components desktop management the Computer Setup utility and troubleshooting refer to the Maintenance and Service Guide available in English only for your computer model at http www hp com ENWW Additional Information 35 ...

Page 42: ...eral methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps toes...

Page 43: ...ver cover the ventilation slots with any type of material Install or enable power management functions of the operating system or other software including sleep states When cleaning the computer turn off power to the computer and unplug the power cord before you do any of the following Wipe the exterior of the computer with a soft damp cloth as needed Using cleaning products may discolor or damage...

Page 44: ...hipping Preparation Follow these suggestions when preparing to ship the computer 1 Back up the hard drive files on PD discs tape cartridges CDs or USB flash drives Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit NOTE The hard drive locks automatically when the system power is turned off 2 Remove and store all removable media 3 Turn off the...

Page 45: ...res 5 synchronizing wireless 29 M memory installing 13 populating sockets 14 removing 15 specifications 13 mounting the computer 29 mouse synchronizing wireless 29 O optical drive precautions 38 P power connecting 10 disconnecting 11 R rear port security cover installing 12 removing 12 remote control 5 S second display connection 33 security lock installation 28 rear port cover 12 shipping prepara...

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