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HP TC1100 - Compaq Tablet PC, Maintenance And Service Manual

The HP TC1100 - Compaq Tablet PC is a versatile device that combines the convenience of a tablet with the productivity of a laptop. To ensure your device remains in top condition, it's important to have the Maintenance And Service Manual on hand. Download this comprehensive manual for free from manualshive.com, your ultimate destination for user manuals.

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Product Description

Maintenance and Service Guide

1–3

1.1 Models

Tablet PC models are shown in Tables 1-1 through 1-66.

Table 1-1

HP Compaq tc1100 Tablet PC

Naming Conventions

Key

CTC1100

QP

100

X0

30

N

Ci

25

T

XXXXXX-XXX

1

2

3

4

5

6

7

8

9

10

Key

Description

Options

1

Brand/Series 
designator

C = Compaq

TC1100 = Tablet PC

2

Processor type

QP = Intel 1.0-GHz or 1.1-GHz Pentium M

QC = Intel 800-MHz or 900-MHz Celeron

T = configure-to-order

3

Processor speed

110 = 1.1 GHz

100 = 1.0 GHz

900 = 900 MHz
800 = 800 MHz

4

Display  type/
size/resolution

X = XGA (1024 × 768)

0 = 10.4-inch

5

Hard drive size

30 = 30 GB
40 = 40 GB

60 = 60 GB

80 = 80 GB

6

Optical drive 
designator

C = 24x CD-ROM
N = no optical drive

V = 24x DVD/CD-RW Combo Drive

W = 8x DVD/CD-RW Combo Drive

Summary of Contents for TC1100 - Compaq Tablet PC

Page 1: ...3 November 2004 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC It provides comprehensive information on identifying tablet PC features components and spare parts troubleshooting tablet PC problems and performing tablet PC disassembly procedures ...

Page 2: ...d by Hewlett Packard Company under license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contai...

Page 3: ...etup and Diagnostics Utilities 2 2 Selecting Setup or HP Diagnostics 2 2 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Advanced Menu 2 6 2 2 Using HP Diagnostics for Windows 2 8 Obtaining Saving or Printing Configuration Information 2 8 Obtaining Saving or Printing Diagnostic Test Information 2 9 Troubleshooting Flowcharts 2 11 Flowchart 2 1 Initial Troub...

Page 4: ...t 2 13 No OS Loading from Diskette Drive 2 24 Flowchart 2 14 No OS Loading from CD ROM or DVD ROM Drive 2 25 Flowchart 2 15 No Audio Part 1 2 26 Flowchart 2 16 No Audio Part 2 2 27 Flowchart 2 17 Nonfunctioning Device 2 28 Flowchart 2 18 Nonfunctioning Keyboard 2 29 Flowchart 2 19 Nonfunctioning Pointing Device 2 30 Flowchart 2 20 No Network or Modem Connection 2 31 3 Illustrated Parts Catalog 3 1...

Page 5: ...movable Drives 4 2 4 4 Preventing Electrostatic Damage 4 3 4 5 Packaging and Transporting Equipment 4 4 4 6 Workstation Precautions 4 4 4 7 Grounding Equipment and Methods 4 5 5 Removal and Replacement Procedures 5 1 Serial Number 5 2 5 2 Disassembly Sequence Chart 5 3 5 3 Preparing the Tablet PC for Disassembly 5 4 Before You Begin 5 4 5 4 Real Time Clock Battery 5 12 5 5 Hard Drive 5 13 5 6 Disp...

Page 6: ...vi Maintenance and Service Guide Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index ...

Page 7: ...ssor with 512 KB cache a 10 4 inch color TFT XGA display up to 2 GB of 333 MHz DDR SDRAM and NVIDIA GeForce4 420 Go 4X AGP graphics with 32 MB of video DDR SDRAM The primary pointing device on the tablet PC is the tablet PC pen Handwriting recognition software is available in Microsoft Windows XP Tablet PC Edition 2005 the operating system installed on the tablet PC HP Compaq tc1100 Tablet PC ...

Page 8: ...y smaller than a full size notebook keyboard and it provides 101 data entry keys cursor control keys and a pointing stick device The optional HP Tablet PC Docking Station not shown provides access to a MultiBay and a variety of connectors HP Compaq tc1100 Tablet PC with Optional Keyboard ...

Page 9: ...tions 1 Brand Series designator C Compaq TC1100 Tablet PC 2 Processor type QP Intel 1 0 GHz or 1 1 GHz Pentium M QC Intel 800 MHz or 900 MHz Celeron T configure to order 3 Processor speed 110 1 1 GHz 100 1 0 GHz 900 900 MHz 800 800 MHz 4 Display type size resolution X XGA 1024 768 0 10 4 inch 5 Hard drive size 30 30 GB 40 40 GB 60 60 GB 80 80 GB 6 Optical drive designator C 24x CD ROM N no optical...

Page 10: ...n modem NIC 802 11b wireless LAN Intel Bluetooth wireless PAN Cj Combination modem NIC 802 11b g wireless LAN Intel Bluetooth wireless PAN Ck Combination modem NIC 802 11b wireless LAN Intel Bluetooth wireless PAN Cm combination modem NIC 802 11 a b g wireless LAN Japan Bluetooth wireless PAN CN combination modem NIC Nk combination modem NIC 802 11 a b g wireless LAN Bluetooth wireless PAN 8 RAM 2...

Page 11: ...video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 51 T Asia Pacific Australia Belgium Brazil China Denmark Europe International France French Canada Germany Italy Japan Japan English DQ871A UUF DQ871A ABG DQ871A UUG DQ871A AC4 DQ871A AB2 DQ871A ABY DQ871A ABB DQ871A ABF DQ871A ABC DQ871A ABD DQ871A ABZ DQ871A ABJ DQ871A ACF Korea Latin America Norway Russia Spain Sweden Fin...

Page 12: ...te video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 40 N CN 51 T Asia Pacific Australia Belgium China Denmark Europe International France French Canada Germany Italy Japan Japan English DQ872A UUF DQ872A ABG DQ872A UUG DQ872A AB2 DQ872A ABY DQ872A ABB DQ872A ABF DQ872A ABC DQ872A ABD DQ872A ABZ DQ872A ABJ DQ872A ACF Korea Latin America Norway Spain Sweden Finland Switzerland Taiwa...

Page 13: ...emory 1 year warranty on parts and labor CTC1100 QC 800 x0 30 N Ci 25 T Asia Pacific Australia Belgium Brazil China Denmark Europe International France French Canada Germany Italy Japan Japan English DQ873A UUF DQ873A ABG DQ873A UUG DQ873A AC4 DQ873A AB2 DQ873A ABY DQ873A ABB DQ873A ABF DQ873A ABC DQ873A ABD DQ873A ABZ DQ872A ABJ DQ872A ACF Korea Latin America Norway Russia Spain Sweden Finland Sw...

Page 14: ...ablet PC models feature Intel 800 MHz Celeron processor 512 MB RAM Combination modem NIC wireless LAN 60 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QC 800 X0 60 N Cm 51 T Japan DQ989A ABJ Japan English DQ989A ACF ...

Page 15: ...te video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 51 T Asia Pacific Australia Belgium Brazil China Denmark Europe International France French Canada Germany Italy Japan Japan English DQ873A UUF DQ873A ABG DQ873A UUG DQ873A AC4 DQ873A AB2 DQ873A ABY DQ873A ABB DQ873A ABF DQ873A ABC DQ873A ABD DQ873A ABZ DQ872A ABJ DQ872A ACF Korea Latin America Norway Spain Sweden Finland...

Page 16: ...warranty on parts and labor CTC1100 QP 100 X0 40 N Cm 51 T Asia Pacific Australia Belgium Brazil China Denmark Europe International France French Canada Germany Italy Japan PF292AA UUF PF292AA ABG PF292AA UUG PF292AA AC4 PF292AA AB2 PF292AA ABY PF292AA ABB PF292AA ABF PF292AA ABC PF292AA ABD PF292AA ABZ PF292AA ABJ Japan English Korea Latin America Norway Russia Spain Sweden Finland Switzerland Ta...

Page 17: ... battery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 80 N Ci 51 T Brazil PD370L AC4 Table 1 9 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery...

Page 18: ...ete video memory 1 year warranty on parts and labor CTC1100 QP 100 X0 30 N Ci 25 T Asia Pacific PE788PS UUF Table 1 11 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 30 GB hard drive DVD CD RW Combo Drive USB MulitBay Cradle Digital pen and pointing stick keyboard 6 cell...

Page 19: ...ery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 25 T United States PD540UC ABA Table 1 13 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion bat...

Page 20: ...discrete video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 51 T United States PC955US ABA Table 1 15 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 30 GB hard drive 8X DVD ROM drive USB MultiBay cradle Digital pen and pointing stick keyboard 6 cel...

Page 21: ...l 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 40 Y Ci 51 T Asia Pacific PB719PA UUF Table 1 17 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 512 MB RAM Combination modem NIC wireless LAN Intel 80 GB hard drive Digital pen and pointing stick keyboard 6 cel...

Page 22: ... video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 60 N Ci 51 T United States PC318US ABA Table 1 19 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 512 MB RAM Combination modem NIC wireless LAN Intel 60 GB hard drive 24X DVD CD RW combo drive USB MultiBay cradle Digital pen and pointing stick keyboard 6 ce...

Page 23: ... pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 25 T Asia Pacific PB486PS UUF Table 1 21 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 512 MB RAM Combination modem NIC wireless LAN Intel 60 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery...

Page 24: ...l 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 60 Y Ci 76 T Japan PA604PA ABJ Table 1 23 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 512 MB RAM Combination modem NIC wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 A...

Page 25: ... 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 100 X0 60 Y Ci 76 T Japan DY861PA ABJ Table 1 25 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 1 GB RAM Combination modem NIC wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3...

Page 26: ...y pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 25 T Asia Pacific DX993PC UUF Table 1 27 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 512 MB RAM Combination modem NIC wireless LAN Intel 60 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion batter...

Page 27: ...y pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 51 T United States DX867S ABA Table 1 29 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 30 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion batter...

Page 28: ...y pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 25 T Asia Pacific DL757AV UUF Table 1 31 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 30 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion batter...

Page 29: ...ry pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 25 T Asia Pacific DV467P UUF Table 1 33 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 512 MB RAM Combination modem NIC wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion batter...

Page 30: ...k 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 100 X0 30 N Ci 25 T Japan DU694P ABJ Table 1 35 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB ...

Page 31: ...ery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 25 T Asia Pacific DU685P UUF Table 1 37 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 30 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion batte...

Page 32: ... battery pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 100 X0 60 N Ci 51 T Taiwan DU683P AB0 Table 1 39 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion batter...

Page 33: ...ry pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 100 X0 30 N Ci 25 T Asia Pacific DU679P UUF Table 1 41 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion batter...

Page 34: ...iscrete video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 60 N Ci 51 T Japan DU677P ABJ Japan DU676P ABJ Table 1 43 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 256 MB RAM Combination modem NIC wireless LAN Intel 30 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 3...

Page 35: ...e video memory 3 year warranty on parts and labor CTC1100 QP 100 X0 40 N Ci 51 T Latin America DT481A ABM United States DT481A ABA Table 1 45 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 0 GHz Pentium M processor 512 MB RAM Combination modem NIC wireless LAN Intel 60 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion batt...

Page 36: ...3 6 Ah Li ion battery pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 T 100 X0 60 0 8 76 T United States 470046 345 CTC1100 T 100 X0 60 0 8 38 T United States 470046 344 CTC1100 T 100 X0 60 0 8 25 T United States 470046 343 CTC1100 T 100 X0 60 0 C 76 T United States 470046 352 CTC1100 T 100 X0 60 0 C 38 T United States 470046 350 CTC1100 T 100 X0 60 0 C 25 T United S...

Page 37: ... T 100 X0 30 0 8 38 T United States 470046 341 CTC1100 T 100 X0 30 0 8 25 T United States 470046 340 CTC1100 T 100 X0 30 0 C 76 T United States 470046 348 CTC1100 T 100 X0 30 0 C 38 T United States 470046 347 CTC1100 T 100 X0 30 0 C 25 T United States 470046 346 Table 1 46 HP Compaq tc1100 Tablet PC Models Continued ...

Page 38: ...tery pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 110 X0 30 N Cb 25 T Taiwan PK039PS AB0 Table 1 48 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 1 GHz Pentium M processor 256 MB RAM Combination modem NIC 802 11b wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion b...

Page 39: ... pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 110 X0 40 C Cd 25 T Asia Pacific PN723PA UUF Table 1 50 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 1 GHz Pentium M processor 512 MB RAM Combination modem NIC 802 11a b g wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li...

Page 40: ...PC models feature Intel 1 1 GHz Pentium M processor 256 MB RAM Combination modem NIC 802 11a b g wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 110 X0 40 N Ci 25 T Korea PM482PA AB1 Taiwan PK038PS AB0 ...

Page 41: ...ear warranty on parts and labor CTC1100 QP 110 X0 40 N Ci 51 T Asia Pacific Australia Brazil Denmark Europe International Belgium French Canada France Germany Italy Japan English PK225AA UUF PK225AA ABG PK225AA AC4 PK225AA ABY PK225AA ABB PK225AA UUG PK225AA ABC PK225AA ABF PK225AA ABD PK225AA ABZ PK225AA ACF Japan Korea Latin America Norway China Russia Sweden Finland Spain Switzerland Taiwan Uni...

Page 42: ... 1 GHz Pentium M processor 256 MB RAM Combination modem NIC 802 11a b g wireless LAN Intel Bluetooth wireless PAN 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 110 X0 40 N Cm 51 T Asia Pacific PN730PA UUF PQ173PA UUF United States PL584US ABA ...

Page 43: ...blet PC models feature Intel 1 1 GHz Pentium M processor 256 MB RAM Combination modem NIC 802 11a b g wireless LAN Intel 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 110 X0 40 N Cd 25 T United States PP801UC ABA ...

Page 44: ... Bluetooth wireless PAN 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 110 X0 40 N Cm 51 T Asia Pacific Australia Brazil China French Canada Japan English PQ436US UUF PQ436US ABG PQ436US AC4 PQ436US AB2 PQ436US ABC PQ436US ACF Japan Korea Latin America Taiwan United States PQ436...

Page 45: ...dels feature Intel 1 1 GHz Pentium M processor 256 MB RAM Combination modem NIC 802 11b wireless LAN Intel 40 GB hard drive 24X DVD CD RW Combo Drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QP 110 X0 40 W Cb 25 T Asia Pacific PN867PA UUF ...

Page 46: ...attery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 110 X0 40 W Cf 51 T Asia Pacific Australia Denmark Europe Belgium French Canada France Germany Italy Japan English Japan PP834AA UUF PP834AA ABG PP834AA ABY PP834AA ABB PP834AA UUG PP834AA ABC PP834AA ABF PP834AA ABD PP834AA ABZ PP834AA ACF PP834AA ABJ Korea Latin America Norway China Russia Sweden Finland Spa...

Page 47: ...ideo memory 3 year warranty on parts and labor CTC1100 QP 110 X0 60 N Ci 51 T Asia Pacific China PL732PA UUF PL711PA AB2 Japan Korea PM487PA ABJ PM483PA AB1 Table 1 59 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 1 1 GHz Pentium M processor 512 MB RAM Combination modem NIC 802 11a b g wireless LAN Japan Bluetooth wireless PAN 60 GB hard drive Digi...

Page 48: ...ntium M processor 512 MB RAM Combination modem NIC 802 11a b g wireless LAN 60 GB hard drive 24X DVD CD ROM Combo Drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QP 110 X0 60 W Nk 51 T ALL Europe PN794UC PN794UC ABB United Kingdom United States PN794UC ABU PN794UC ABA ...

Page 49: ...Ion battery pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QC 900 X0 30 N Ci 25 T Japan PM488PA ABJ PM489PA ABJ Table 1 62 HP Compaq tc1100 Tablet PC Models The following HP Compaq tc1100 Tablet PC models feature Intel 900 MHz Celeron processor 512 MB RAM Combination modem NIC 802 11b wireless LAN 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 A...

Page 50: ... MB of discrete video memory 1 year warranty on parts and labor CTC1100 QC 900 X0 40 N Ci 25 T Asia Pacific ALL Australia Brazil Denmark Europe Belgium France Germany Italy Japan English PK226AA UUF PL731PA UUF PK226AA PK226AA ABG PK226AA AC4 PK226AA ABY PK226AA ABB PK226AA UUG PK226AA ABF PK226AA ABD PK226AA ABZ PK226AA ACF Japan Korea Latin America Norway China Russia Sweden Finland Spain Switze...

Page 51: ...models feature Intel 900 MHz Celeron processor 256 MB RAM Combination modem NIC 802 11b g wireless LAN Bluetooth wireless PAN 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QC 900 X0 40 N Cj 25 T Japan PQ156PA ABJ PQ157PA ABJ ...

Page 52: ...ture Intel 900 MHz Celeron processor 256 MB RAM Combination modem NIC 802 11b wireless LAN Bluetooth wireless PAN 40 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 1 year warranty on parts and labor CTC1100 QC 900 X0 40 N Ci 25 T Latin America PN323LA ABM United States PN323LA ABA ...

Page 53: ... 900 MHz Celeron processor 256 MB RAM Combination modem NIC 802 11b wireless LAN Bluetooth wireless PAN 30 GB hard drive Digital pen and pointing stick keyboard 6 cell 3 6 Ah Li Ion battery pack 32 MB of discrete video memory 3 year warranty on parts and labor CTC1100 QC 900 X0 30 N Ci 25 T Europe PN794UC ABB United Kingdom United States PN794UC ABU PN794UC ABA ...

Page 54: ...A 1024 768 TFT display with over 16 7 million colors Keyboard with pointing stick device Integrated communication one of the following Type III Mini PCI 56Kbps v 90 high speed 56K modem wireless LAN 802 11b and 10 100 network interface card NIC Type III Mini PCI 56Kbps v 90 high speed 56K modem and 10 100 network interface card NIC Integrated Bluetooth on select models only One Type III PC Card sl...

Page 55: ...OM drive 8X Max DVD CD RW Combo Drive 80 60 40 or 30 GB hard drive Support for the following connectors on the tablet PC RJ 45 network RJ 11 modem Universal Serial Bus External monitor AC power Stereo audio out headphone Mono microphone External MultiBay Keyboard Docking station Support for the following connectors on the optional Docking Station External MultiBay RJ 45 network USB External monito...

Page 56: ...ack and Mini PCI communications memory module slot cover Refer to Section 5 3 Preparing the Tablet PC for Disassembly for more information 2 Remove the RTC battery refer to Section 5 4 Real Time Clock Battery 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the tablet PC Do not reinsert the battery pack at this time 5 Connect AC power to the tablet PC 6 Turn on the tablet PC...

Page 57: ... that extend battery operating time and conserve power The tablet PC supports the following power management features Standby Hibernation User customization of settings Smart battery that provides an accurate battery power gauge Battery calibration Power standby button Advanced Configuration and Power Interface ACPI compliance ...

Page 58: ...7 Front Components Table 1 47 Front Components Item Component Function 1 Wireless light Off No wireless device is active On Wireless functionality is enabled Flashing Wireless functionality is enabled but is not connected to a network or is not properly configured 2 Battery light On A battery pack is charging Flashing A battery pack that is the only available power source has reached a low battery...

Page 59: ...o enter the ctrl alt delete command press the button on the tablet PC with the pen tip or a small object such as the end of a paper clip To switch the top row of keys between number keys and function keys tap Func on the on screen keyboard 5 Journal launch button When Windows is running opens and closes the Microsoft Journal application which supports handwriting 6 Rotate button Switches the image...

Page 60: ... optional USB 2 0 or 1 1 compliant device 2 PC Card eject button Ejects an optional PC Card from the PC Card slot 3 PC Card slot Supports an optional Type I or Type II 32 bit CardBus or 16 bit PC Card If an optional External MultiBay is connected to the USB port the External MultiBay must also be connected to external power If an External MultiBay is connected to the External MultiBay connector it...

Page 61: ...2 Both lights off The tablet PC is not connected to a LAN Both lights on The tablet PC is connected to a LAN with a 100 Mbps link Green light on and yellow light off The tablet PC is connected to a LAN with a 10 Mbps link Green light flashing Information is being transmitted through the LAN 12 External monitor port Connects an optional external monitor or projector 13 AC power connector Connects a...

Page 62: ...Left Side Components Table 1 49 Left Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the tablet PC Ä Security solutions are designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen 2 Screen protector slots 2 Secure the optional screen protector when it is attached to the tablet PC ...

Page 63: ...urface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 4 Universal alignment slots 2 Secure the portfolio the optional screen protector or an optional attachment such as a tablet PC keyboard to the tablet PC 5 Keyboard connector Connects an optional tablet PC keyboard to the tablet PC 6 Alignment key slot Accepts an alignment key to...

Page 64: ...ght Side Components Item Component Function 1 Jog dial Functions like the enter key and the up and down arrow keys on a standard keyboard Press inward to enter a command Rotate upward to scroll upward Rotate downward to scroll downward 2 esc button While the tablet PC is Starting up and a flashing pointer is displayed on the screen opens the Setup utility In Windows functions like the esc key on a...

Page 65: ...rvice is set up opens the operating system Internet connection wizard After your Internet or network service is set up opens your default e mail application 7 Power standby switch When the tablet PC is Off press to turn on the tablet PC On slide and release to initiate standby In standby slide and release to resume from standby In hibernation slide and release to restore from hibernation If the sy...

Page 66: ...omponents Item Component Function 1 Docking alignment slots 2 Secure the tablet PC to an optional Tablet PC Docking Station 2 Speakers 2 Produce stereo sound 3 Audio out headphone Connects optional stereo headphones or powered stereo speakers 4 Headset jack Connects an optional headset such as a mobile telephone headset with a microphone and a monaural ear piece 5 Audio in microphone Connects an o...

Page 67: ...mponents Table 1 52 Rear Components Item Component Function 1 Tilt feet 2 While the tablet PC is being used in portrait orientation on a flat surface can elevate the top of the tablet PC to provide a comfortable writing and viewing angle 2 Docking restraint latch recess Accepts the docking restraint latch on an optional docking station to secure the tablet PC to the Docking Station ...

Page 68: ...let PC on your lap for extended periods This tablet PC is designed to run demanding applications at full power As a result of increased power consumption it is normal for the tablet PC to feel warm or hot when used continuously The tablet PC complies with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 6 ...

Page 69: ...he tablet PC 13 Battery quick check lights 3 On Each light represents a percentage of a full charge For example when all three lights are on the battery pack is fully charged Flashing When one light is flashing less than 10 of a full charge remains in the battery pack 14 Battery quick check button Activates the battery quick check lights which display how much of a full charge remains in the batte...

Page 70: ... holds an optional Mini PCI board such as a modem board or a combination modem and wireless board Ä To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to retore tablet PC functio...

Page 71: ...ts Table 1 53 Keyboard Top Components Item Component Function 1 Alignment key Ensures that the tablet PC is attached to the keyboard in the correct orientation 2 Keyboard hooks 2 Secure the tablet PC to the keyboard 3 Keyboard connector Connects the keyboard to the keyboard connector on the tablet PC 4 Tilt adjustment Tilts the tablet PC forward or backward while it is connected to the keyboard ...

Page 72: ...ion to be connected to the tablet PC while the keyboard is attached to the tablet PC 8 Pointing stick Moves the cursor and selects and activates items on the screen 9 Pointing stick buttons 2 Function like the left and right buttons on an external mouse 10 Keyboard latch Slide to lock the keyboard or to release the keyboard from the tablet PC 11 Caps lock light When this light is on the caps lock ...

Page 73: ...54 Keyboard Special Keys Item Component Function 1 Function keys Perform system and application tasks For example in the Windows operating system and many applications pressing F1 opens a Help file To enter an F11 function press F11 F12 To enter an F12 function press Fn F11 F12 2 Fn key Combines with other keys to perform system tasks For example pressing Fn num lk turns on the keypad ...

Page 74: ...Windows logo key Displays the Microsoft Windows Start Menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Keypad keys Used like an external numeric keypad Table 1 54 Keyboard Special Keys Continued Item Component Function ...

Page 75: ...Components Table 1 55 Keyboard Rear and Bottom Components Item Component Function 1 Screen protector slots Attach the screen protector to the keyboard 2 Attachment release switch Releases a portfolio or optional screen protector from the keyboard 3 Universal alignment slots Secure the portfolio or optional screen protector to the keyboard 4 Alignment key slots Accept alignment keys to ensure prope...

Page 76: ...ng illustration and described in Table 1 56 Docking Station Upper and Right Side Components Table 1 56 Docking Station Upper and Right Side Components Item Component Function 1 Docking stand Holds the tablet PC when it is docked 2 Docking eject pin Disconnects the tablet PC and docking stand docking connectors when the release handle is pulled 3 Release handle Ejects the tablet PC from the docking...

Page 77: ...he tablet PC in the docking stand 7 Security cable slot Attaches an optional security cable to the tablet PC Ä The purpose of security solutions is to act as a deterrent These solutions do not prevent the product from being mishandled or stolen 8 MultiBay release lever Ejects a MultiBay device from the bay 9 External MultiBay connector Connects optional USB devices Table 1 56 Docking Station Upper...

Page 78: ...e 1 57 Docking Station Front and Left Side Components Item Component Function 1 Pivot arm Tilts the docking stand forward and backward to enable different viewing angles and different docking modes 2 MultiBay Supports a diskette drive CD ROM or CD RW drive DVD ROM drive DVD CD RW Combo Drive or second hard drive 3 RJ 45 network jack Connects a network cable 4 External monitor port Connects an opti...

Page 79: ...ects optional stereo headphones or powered stereo speakers and connects the audio function of an audio video device such as a television or VCR 7 USB ports 3 Connect optional USB devices 8 AC power connector Connects an AC adapter cable aircraft power adapter or automobile power charger adapter Table 1 57 Docking Station Front and Left Side Components Continued Item Component Function ...

Page 80: ...O External MultiBay Modem or modem NIC ÄCAUTION To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows or thick rugs to block airflow The tablet PC uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to operate automatically when high temperature conditions exist These conditions ar...

Page 81: ... to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances ...

Page 82: ...ting system Use this utility whenever possible to Display system information Test system components Troubleshoot a device configuration problem in Windows Tablet PC Edition It is not necessary to configure a device connected to a USB port on the tablet PC or to an optional docking station Using Setup Information and settings in Setup are accessed from the File Security or Advanced menus 1 Turn on ...

Page 83: ... and any battery packs in the system View specification information about the processor memory and cache size and system ROM Save to Floppy Save system configuration settings to a diskette Restore from Floppy Restore system configuration settings from a diskette Restore Defaults Replace configuration settings in Setup with factory default settings Identification information is retained Ignore Chan...

Page 84: ...ws Control Panel Power on Password Enter change or delete a power on password DriveLock Password Enable disable DriveLock change a DriveLock User or Master password DriveLock Settings are accessible only when you enter Setup by turning on not restarting the tablet PC Password Options Enable disable QuickLock QuickLock on Suspend QuickBlank To enable QuickLock on Suspend or QuickBlank you must firs...

Page 85: ... Diskette write CD ROM or diskette startup Settings for a DVD ROM can be entered in the CD ROM field System IDs Enter identification numbers for the tablet PC a docking station and all battery packs in the system Not applicable to SuperDisk LS 120 drives Table 2 2 Security Menu Continued Select To Do This ...

Page 86: ...es and media in the system Device Options Enable disable the embedded numeric keypad at startup Enable disable multiple standard pointing devices at startup To set the tablet PC to support only a single usually nonstandard pointing device at startup select Disable Enable disable USB legacy support for a USB keyboard When USB legacy support is enabled the keyboard works even when a Windows operatin...

Page 87: ...e identically equipped Select Disable to recognize the docking stations as a single docking station select Enable to recognize the docking stations individually by serial number Enable disable the reporting of the processor serial number by the processor to the software HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features Video modes...

Page 88: ...ws by selecting Level on the menu bar HP Diagnostics for Windows is designed to test HP components If third party components are tested the results may be inconclusive Obtaining Saving or Printing Configuration Information 1 Access HP Diagnostics by selecting Start Control Panel Diagnostics for Windows 2 Select Categories and then select a category from the drop down list To save the information s...

Page 89: ...t Performs maximum testing on each device in a selected category Custom Test Performs maximum testing on a selected device To run all tests for your selected device select Check All To run only the tests you select select Uncheck All and then select the check box for each test you want to run 5 Select a test mode Interactive Mode Provides maximum control over the testing process You determine whet...

Page 90: ... tests run on the system the number of times each test has run the number of errors found on each test and the total run time of each test Error tab Lists all errors found in the tablet PC along with their error codes 8 Select a tab to save the report Log tab Select Log tab Save Error tab Select Error tab Save 9 Select a tab to print the report Log tab Select File Save As and then print the file f...

Page 91: ...Docking Station if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading from Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading from Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading from Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading from Diskette Drive 2 14 Flowchart 2 14 No OS Loading from CD ROM or DVD ROM Drive 2 15 Flowchart 2 15 No Audio Part...

Page 92: ...ing device working Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 No Operating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunctioning Keyboard or Flowchart 2 19 Nonfunctioning Pointing Device Check LED board speaker conne...

Page 93: ...ower up on battery power Power up on AC power Power up in docking station Power up on battery power Power up in docking station Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N To reset the tablet PC slide and hold the power switch for 4 seconds NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchart 2 3 No Power Part 2 Go to Flowchart 2 8 Nonfunctioning Docking Station ...

Page 94: ... Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging moving it to another tablet PC or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 95: ...eat AC adapter in tablet PC and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 96: ...ards and replace damaged items Open tablet PC Loose or damaged parts Y Close tablet PC and retest Power on Done N Replace the following items if applicable Check tablet PC operation after each replacement 1 Internal AC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 97: ...icable 2 Inverter board if applicable 3 Display 4 System board Internal or external display Adjust brightness Video OK Done Docking Station Internal Stand alone External Adjust brightness Video OK Done Y Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the hotkey co...

Page 98: ...ss Video OK Video OK Done Done Check that tablet PC is properly seated in docking station for bent pins on cable and for monitor connection Go to Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Station if applicable Y Y Y N N N Remove tablet PC from docking station if connected...

Page 99: ...ablet PC operation after each replacement 1 Power supply 2 I O board 3 Backplane board 4 Switch box 5 Docking motor mechanism Check voltage setting on docking station Reset monitor cable connector at docking station Reinstall tablet PC into docking station Docking station operating Docking station operating Remove tablet PC reset all internal parts and replace any damaged items in docking station ...

Page 100: ... and power outlet No OS loading from diskette drive go to Flowchart 2 13 No OS Loading from Diskette Drive No OS loading from CD ROM or DVD ROM drive go to Flowchart 2 14 No OS Loading from CD ROM or DVD ROM Drive No OS loading from network go to Flowchart 2 20 No Network or Modem Connection No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives fo...

Page 101: ...ive Nonsystem disk message Go to Flowchart 2 11 No OS Loading from Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading from Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the setup utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the setup utility for correct booting order ...

Page 102: ...tte Drive Load OS using Restore disc if applicable Format hard drive and bring to a bootable C prompt Create partition then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Tablet PC booted Done Y N Go to F...

Page 103: ...rom Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done Virus on hard drive ...

Page 104: ...and reboot tablet PC Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot tablet PC Diskette drive boot order Change boot priority using the Setup utility Go to Flowchart 2 17 Nonfunctio ning Device Diskette drive enabled in the Setup utility Go to Flowchart 2 17 No...

Page 105: ...ootable disc and reboot tablet PC Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup utility Done Reseat drive Y Y Y Y Y N N N N N Clear CMOS Refer to Section1 3 Clearing a Password for inst...

Page 106: ...or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioni ng Device Replace the following docking station components one at a time as applicable Check after each change 1 Reset docking station audio cable 2 Replace audio cable 3 Replace speaker 4 Replace docking station audio board 5 Replace backplane board 6 Replace I O board Y Y Y Y...

Page 107: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in tablet PC if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 108: ...bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close tablet PC plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System Device boots properly Possible bad hard drive Replace drive Possible bad diskette drive Replace drive Possible bad NIC Replace card If integrated NIC replace system b...

Page 109: ...unctioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect tablet PC to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 110: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect tablet PC to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 111: ...tablet PC and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 112: ...s an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the tablet PC serial number and model number located on the bottom of the tablet PC Serial Number Location ...

Page 113: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 HP Compaq Tablet PC System Major Components HP Compaq Tablet PC Major Components ...

Page 114: ...able Digitizer cable Display panel cable Modem cable Miscellaneous Plastics Hardware Kit includes 348350 001 3a 3b 3c 3d 3e 3f PC Card slot space saver SD Card slot space saver Connector cover Mini PCI communications memory module compartment cover Hard drive cover Keyboard release assembly 4 System board includes fan and heat sink Mobile Intel Celeron 800 MHz Mobile Intel Celeron 900 MHz Intel Pe...

Page 115: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Tablet PC Major Components ...

Page 116: ...mory module DDR 256 MB DDR 256 MB DDR 512 MB DDR 1024 MB 348345 001 348346 001 348344 001 8 Wireless local area network LAN board Mini PCI Type III 802 11b MOW 802 11b ROW 802 11b g MOW 802 11b g ROW 802 11a b g 802 11a b g Japan Bluetooth module 348997 001 348996 001 374157 001 374158 001 349985 001 349985 291 348334 001 9 Real time clock RTC battery 348329 001 10 Hard drives 30 GB 4200 rpm 40 GB...

Page 117: ...talog 3 3 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Table 3 2 Miscellaneous Cable Kit Components Spare Part Number 348335 001 Item Description 1 Audio cable 2 Inverter cable 3 Digitizer cable 4 Display panel cable 5 Modem cable ...

Page 118: ...laneous Plastics Hardware Kit Contents Table 3 3 Miscellaneous Plastics Hardware Kit Components Spare Part Number 348350 001 Item Description 1 PC Card slot space saver 2 SD Card slot space saver 3 Connector cover 4 Memory module Mini PCI communications compartment cover 5 Hard drive cover 6 Keyboard release assembly ...

Page 119: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog 3 5 Keyboard Tablet PC Keyboard ...

Page 120: ... European European A4 France French Canada German Italy Japan Japan English 348325 371 348325 011 348325 081 348325 021 348325 A41 348325 051 348325 DB1 348325 041 348325 061 348325 291 348325 391 Korea Latin America Norway People s Republic of China Spain Sweden Finland Switzerland Taiwan United Kingdom United States 348325 AD1 348325 161 348325 091 348325 AA1 348325 071 348325 B71 348325 111 348...

Page 121: ...ted Parts Catalog 3 6 Optional HP Tablet PC Docking Station Optional HP Tablet PC Docking Station Table 3 5 Optional HP Tablet PC Docking Station Spare Part Number Information Description Spare Part Number HP Tablet PC Docking Station 348338 001 ...

Page 122: ...Illustrated Parts Catalog Maintenance and Service Guide 3 11 3 7 HP Tablet PC Docking Station Components HP Tablet PC Docking Station Components ...

Page 123: ...d Parts Catalog Table 3 6 HP Tablet PC Docking Station Components Spare Part Number Information Item Description Spare Part Number 1 Docking stand and pivot arm 349090 001 2 Top case 349091 001 3 Board assembly 349093 001 4 Bottom case 349092 001 ...

Page 124: ...1 198723 291 198723 AD1 198723 AA1 Sweden Switzerland Taiwan United Kingdom United States 198723 101 198723 BG1 198723 AB1 198723 031 198723 001 AC adapter 65 W 285288 001 Pen uses a 1 5 VDC AAAA battery Eraser No eraser 344503 001 344418 001 Pen tips 348355 001 Pen receptacle 348356 001 Tablet PC Miscellaneous Screw Kit includes the following screws refer to Appendix C Screw Listing for more info...

Page 125: ...25 021 Keyboard in Europe 348325 031 Keyboard in United Kingdom 348325 041 Keyboard in Germany 348325 051 Keyboard in France 348325 061 Keyboard in Italy 348325 071 Keyboard in Spain 348325 081 Keyboard in Denmark 348325 091 Keyboard in Norway 348325 111 Keyboard in Switzerland 348325 161 Keyboard in Latin America 348325 291 Keyboard in Japan 348325 371 Keyboard in Asia Pacific 348325 391 Keyboard...

Page 126: ...Intel Celeron processor without memory 348332 001 System board with 1 GHz Intel Pentium M processor without memory 348333 001 Battery pack Li Ion 3 6 AHr 348334 001 Bluetooth radio device 348335 001 Miscellaneous Cable Kit 348336 001 Top case with inverter 348337 001 Digitizer 348338 001 Docking station 348339 001 Hard drive 30 GB 4200 rpm 348340 001 Hard drive 40 GB 4200 rpm 348341 001 Hard drive...

Page 127: ...cle 348357 001 Wireless antenna 348358 001 Inverter 348996 001 Mini PCI communications card 802 11b Intel ROW 348997 001 Mini PCI communications card 802 11b Intel MOW 349090 001 Docking stand and pivot arm 349091 001 Top case docking station 349092 001 Bottom case 349093 001 Board assembly 349985 001 Mini PCI communications card 802 11a b g 349985 291 Mini PCI communications card 802 11a b g Japa...

Page 128: ... memory 374024 001 System board with 900 MHz Intel Celeron processor without memory 374025 001 Hard drive 40 GB 5400 rpm 374157 001 Mini PCI communications card 802 11b g Intel MOW 374158 001 Mini PCI communications card 802 11b g Intel ROW Table 3 8 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description ...

Page 129: ...ent procedures Magnetic screwdriver Torx T8 screwdriver Phillips P0 screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool 4 2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures As you remove each subassembly from the tablet PC place the subassembly and all accom...

Page 130: ...dle cables by the connector whenever possible In all cases avoid bending twisting or pulling cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care To preve...

Page 131: ...rm of protective packaging and label the package Fragile Handle With Care 4 4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters o...

Page 132: ...ouching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible us...

Page 133: ...ng equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors connect a wrist strap with alliga...

Page 134: ...ve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protect...

Page 135: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 136: ...the docking station There are 38 screws in 4 different sizes that must be removed replaced and loosened when servicing the tablet PC There are 20 screws in 4 different sizes that must be removed and replaced when servicing the docking station Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes lo...

Page 137: ...ide Removal and Replacement Procedures 5 1 Serial Number Report the tablet PC serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the tablet PC Serial Number Location ...

Page 138: ...isassembly Sequence Chart Section Description Number of screws removed 5 3 Preparing the tablet PC for disassembly SD Card and PC Card 0 Digitizer pen 0 Battery pack 1 Memory module and PCI device 2 5 4 Real time clock RTC battery 0 5 5 Hard drive 2 5 6 Display panel assembly 8 Bridge battery 0 Digitizer 5 5 7 System board 8 Bluetooth module 0 Main memory 0 Modem board 0 5 8 Fan and heat sink 3 5 ...

Page 139: ...e You Begin 1 Save your work exit all applications and shut down the tablet PC If you are unsure whether the tablet PC is off or in hibernation turn the tablet PC on and then shut it down through the operating system 2 Disconnect all external devices connected to the tablet PC 3 Disconnect the power cord 4 Position the tablet PC so that the SD Card and PC Card slots are toward you ...

Page 140: ...ce Guide 5 5 5 Remove the SD Card and PC Card slot devices or space savers if any by following these steps a Press the SD Card 1 to release it 2 b Remove the SD card from the slot Releasing the SD Card space saver shown Removing the SD Card space saver shown ...

Page 141: ...e button a second time to eject the contents of the PC Card slot d Remove the PC Card slot device 2 from the card slot The PC Card slot space saver and SD Card slot space saver are included in the Miscellaneous Plastics Hardware Kit spare part number 348350 001 e Press the PC Card release button again 1 to reset it Removing the PC Card Device space saver shown ...

Page 142: ...tenance and Service Guide 5 7 6 Press the end of the pen 1 to release it from the holder Then remove the pen from the holder 2 7 Open the connector cover by pulling out and down on the notch 3 Removing the Pen and Opening the Connector Cover ...

Page 143: ...screw 1 that secures the battery pack to the tablet PC c Slide the battery release latch 2 toward the back of the tablet PC and hold it to release the battery pack d Place your finger in the notch lift the left side of the battery pack and swing it to the right 3 e Remove the battery pack Removing the Battery Pack Reverse the preceding procedures to install the battery pack Battery Pack Spare Part...

Page 144: ... b Lift the back edge of the Mini PCI communications memory module slot cover up and swing it toward you 2 c Remove the Mini PCI communications memory module slot cover Removing the Memory Module Mini PCI Communications Compartment Cover Mini PCI Communications Board Spare Part Number Information Wireless local area network LAN card 348997 001 802 11b MOW 348996 001 802 11b ROW 374157 001 802 11b ...

Page 145: ...ntenna cables 1 from the Mini PCI communications board e Spread the retaining tabs 2 securing the Mini PCI communications board to the system board The edge of the Mini PCI communications board rises at a 45 degree angle f Pull the Mini PCI communications board away from the connector at a 45 degree angle 3 Removing the Mini PCI Communications Board Reverse the preceding procedures to install the ...

Page 146: ...ecuring the memory module 2 to the system board The edge of the memory module rises at a 45 degree angle c Pull the memory module away from the connector at a 45 degree angle 3 Removing the Memory Module Reverse the preceding procedures to install the memory module Memory Module Spare Part Number Information 256 MB DDR memory module 512 MB DDR memory module 1024 MB DDR memory module 348345 001 348...

Page 147: ... Section 5 3 Preparing the Tablet PC for Disassembly 2 Turn the tablet PC upside down with the power switch and jog dial toward you 3 Disconnect the RTC battery cable from the system board 1 4 Remove the RTC battery 2 from the tablet PC Removing the RTC Battery Reverse the preceding procedures to install the RTC battery Real Time Clock RTC Battery Spare Part Number Information RTC battery 348329 0...

Page 148: ...ection 5 3 Preparing the Tablet PC for Disassembly 2 Remove the RTC battery refer to Section 5 4 Real Time Clock Battery 3 Turn the tablet PC upside down with the power switch and jog dial toward you Hard Drive Spare Part Number Information 80 GB 5400 rpm 60 GB 5400 rpm 40 GB 5400 rpm 40 GB 4200 rpm 30 GB 4200 rpm 366786 001 348341 001 374025 001 348340 001 348339 001 ...

Page 149: ...0 4 0 screws 1 that secure the hard drive cover to the tablet PC 5 Lift the front edge of the cover and swing the cover back 2 6 Remove the hard drive cover The hard drive cover is included in the Miscellaneous Plastics Hardware Kit spare part number 348350 001 Removing the Hard Drive Cover ...

Page 150: ...ide 5 15 7 Use the tab 1 on the right side of the hard drive to slide the drive to the right 2 and disconnect it from the system board 8 Remove the hard drive from the tablet PC 3 Removing the Hard Drive Reverse the preceding procedures to install the hard drive ...

Page 151: ...ssembly 2 Remove the RTC battery refer to Section 5 4 Real Time Clock Battery 3 Remove the hard drive refer to Section 5 5 Hard Drive 4 Turn the tablet PC upside down with the power switch and jog dial toward you Display Panel Assembly Components Spare Part Number Information Display panel assembly Inverter Display bezel with inverter Bridge battery Digitizer Wireless antenna 348348 001 348358 001...

Page 152: ...ove the 6 TM2 5 8 0 screws 1 that secure the display panel assembly to the base enclosure 6 Open the tilt foot 2 in the bottom left corner and remove the TM2 5 8 0 screw 3 that secures the display panel assembly to the base enclosure Removing the Display Panel Assembly Screws ...

Page 153: ...ew 2 that secures the display panel assembly to the base enclosure 9 Lift the edge of the insulator 3 nearest the edge of the base enclosure 10 On the right side of the hard drive bay pull the plastic tab connected to the digitizer cable 4 to the right to disconnect the cable Removing the Display Panel Assembly Screw and Disconnecting the Digitizer Cable ...

Page 154: ... the side of display panel assembly farthest from you use a flat edge to pry the edge of the display panel assembly over the audio out headphone headset and microphone jacks 13 Separate the display panel assembly from the base enclosure along the edge farthest from you Swing the base enclosure toward you until it is resting on the table Separating the Display Panel Assembly and Base Enclosure ...

Page 155: ...tached and then disconnect the cable 2 15 Release the ZIF connector 3 to which the inverter cable is attached and then disconnect the cable 4 16 Separate the display panel assembly and the base enclosure Disconnecting the Audio and Inverter Cables Reverse the preceding procedures to reassemble and install the display panel assembly ...

Page 156: ...edures Maintenance and Service Guide 5 21 17 Remove the bridge battery as follows d Remove the bridge battery 1 from the panel bezel a Disconnect the bridge battery cable 2 from the panel inverter board Removing the Bridge Battery ...

Page 157: ...placement Procedures 18 Remove the digitizer as follows a Release the ZIF connector 1 to which the digitizer cable is attached and disconnect the cable from the system board 2 b Swing the 2 flex cables 3 to the right Disconnecting the Digitizer Cable ...

Page 158: ...dures Maintenance and Service Guide 5 23 c Remove the 2 PM 2 0 5 0 screws on the left side and the PM2 0 4 0 screw on the nearest side of the digitizer panel that secure the bracket to the panel assembly Removing the Bracket Screws ...

Page 159: ...ide Removal and Replacement Procedures d Remove the 2 PM2 0 4 5 screws 1 that secure the digitizer to the display panel assembly e Lift the front edge of the digitizer 2 and slide it out 3 of the display panel Removing the Digitizer ...

Page 160: ...mbly 2 Remove the RTC battery refer to Section 5 4 Real Time Clock Battery 3 Remove the hard drive refer to Section 5 5 Hard Drive 4 Remove the display panel assembly refer to Section 5 6 Display Panel Assembly System Board Spare Part Number Information System board with fan and heat sink Mobile Intel Celeron 800 MHz Mobile Interl Celeron 900 MHz Intel Pentium M 1 0 GHz Intel Pentium M 1 1 GHz 348...

Page 161: ...ooth module as follows a Position the tablet PC base enclosure so that the heat sink grille is toward you b Disconnect the Bluetooth module connector from the system board 1 c Slide the Bluetooth module 2 away from you and lift it away from the base enclosure Removing the Bluetooth Module ...

Page 162: ...nance and Service Guide 5 27 6 Remove the 4 PM2 0 3 5 screws 1 that secure the system board shield to the base enclosure 7 Lift the shield from the system board 2 8 Separate the adhesive 3 from the system board Removing the System Board Shield ...

Page 163: ...e ZIF connector 1 to which the audio cable is attached and disconnect the cable 2 from the system board 10 Release the ZIF connector 3 to which the button board cable is attached and disconnect the cable 4 from the system board Disconnecting the Audio and Button Board ZIF Connectors ...

Page 164: ...n memory by following these steps a Spread the retaining tabs 1 securing the main memory board to the system board The end of the memory board opposite the connector rises at a 45 degree angle b Pull the memory module away from the connector at a 45 degree angle 2 Removing the Main Memory Module ...

Page 165: ...g these steps a Disconnect the modem board connector from the system board 1 b Remove the PM2 0 4 5 screw 2 that secures the modem board to the system board c Lift the modem and cable assembly from the base enclosure 3 Removing the Modem Board Modem Board Spare Part Number Information Modem board 349986 001 ...

Page 166: ... the keyboard release assembly by following these steps a Remove the 4 TM2 5 6 0 screws 1 that secure the keyboard release assembly to the base enclosure b Lift the keyboard release assembly straight up 2 and remove it from the base enclosure Removing the Keyboard Release Assembly ...

Page 167: ...s When installing the keyboard release assembly make sure the actuator tab 1 in the base enclosure is in the leftmost position After this tab is positioned properly install the keyboard release assembly 2 and 4 TM2 5 6 0 screws 3 Installing the Keyboard Release Assembly ...

Page 168: ...edures Maintenance and Service Guide 5 33 14 Position the base enclosure so the heat sink grille is to your right 15 Remove the 5 PM2 0 4 5 screws that secure the system board to the base enclosure Removing the System Board Screws ...

Page 169: ...se the heat sink grille 1 to lift the right edge of the system board 2 until it rests at a 45 degree angle 17 Slide the system board away from the base enclosure at an angle 3 to remove it Removing the System Board Reverse the preceding procedures to install the system board ...

Page 170: ...arately Perform the following steps to remove the fan and heat sink 1 Prepare the tablet PC for disassembly refer to Section 5 3 Preparing the Tablet PC for Disassembly 2 Remove the display panel assembly refer to Section 5 6 Display Panel Assembly 3 Remove the system board refer to Section 5 7 System Board Fan and Heat Sink Spare Part Number Information Fan Heat Sink 348342 001 310665 001 348354 ...

Page 171: ...e from the system board 2 6 Remove the 3 PM2 0 4 5 screws 3 that secure the fan and heat sink to the system board 7 Lift the system board 4 straight up The fan and heat sink 5 will remain resting on the work surface Removing the Fan and Heat Sink Reverse the preceding procedures to install the system board shield fan and heat sink ...

Page 172: ...ide down resting on the docking stand with the bottom case toward you 2 Remove the 4 TM2 5 7 4 screws that secure the top case to the bottom case Removing the Top Case Screws Optional HP Tablet PC Docking Station Components Spare Part Number Information Optional HP Tablet PC Docking Station Docking stand and pivot arm Top case Board assembly Bottom case 348338 001 349090 001 349091 001 349093 001 ...

Page 173: ...ition the docking station right side up with the rear toward you and then swing the docking stand to the back 4 Lift the left edge of the top case 1 until the rear edge of the case 2 disengages from the bottom case 5 Remove the docking station top case 3 Removing the Top Case ...

Page 174: ...Removal and Replacement Procedures Maintenance and Service Guide 5 39 6 Disconnect the docking stand cable 1 from the board assembly 2 Disconnecting the Docking Stand Cable ...

Page 175: ...he following screws The docking stand and pivot arm can fall if not supported 8 Remove the following screws 2 PM2 5 8 0 screws 1 that secure the cable bracket to the bottom case 1 PM2 5 11 0 screw 2 that secures the pivot arm hinge to the bottom case 3 PM2 5 8 0 screws 3 that secure the pivot arm hinge to the bottom case 9 Remove the docking stand and pivot arm 4 Removing the Docking Stand and Piv...

Page 176: ...t Procedures Maintenance and Service Guide 5 41 10 Disconnect the switch cable 1 from the board assembly 11 Remove the 7 PM2 5 4 0 screws 2 that secure the board assembly to the bottom case Removing the Board Assembly Screws ...

Page 177: ...mbly 1 until it rests at an angle 13 Slide the board assembly toward you 2 until the rear connectors clear the bottom case 14 Lift the docking station board assembly straight up 3 to remove it from the bottom case Removing the Board Assembly Reverse the preceding procedures to assemble the docking station ...

Page 178: ...epth 27 4 cm 21 6 cm 2 0 cm 10 8 in 8 5 in 0 8 in Weight varies by configuration Tablet PC only Tablet PC with keyboard 1 4 kg 1 8 kg 3 1 lb 4 0 lb Stand alone power requirements Nominal operating voltage Maximum operating power Peak operating power 14 8 VDC 40 0 W 38 0 W Temperature Operating Nonoperating 10 C to 35 C 20 C to 60 C 50 F to 95 F 4 F to 140 F ...

Page 179: ...nge of temperatures Relative humidity noncondensing Operating Nonoperating 10 to 90 5 to 90 38 7 C 101 6 F maximum wet bulb temperature Altitude unpressurized Operating 14 7 to 10 1 psia Nonoperating 14 7 to 4 4 psia 0 to 3 048 m 0 to 9 144 m 0 to 10 000 ft 0 to 30 000 ft Shock Operating Nonoperating 10 g 11 ms half sine 60 g 11 ms half sine Table 6 1 Tablet PC Continued ...

Page 180: ...dth Diagonal 23 6 cm 17 3 cm 26 4 cm 9 29 in 6 81 in 10 4 in Number of colors Up to 16 8 million Contrast ratio 150 1 Brightness 140 nits typical Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 3 75 W ...

Page 181: ...k times typical read including setting Single track Average Full stroke 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 156 301 488 117 210 240 Disk rotational speed 5 400 rpm 5 400 rpm Transfer rate Interface max MB s 100 66 6 1 GB 1 073 741 824 bytes System capability may differ Actual drive specifications may differ slightly Certain restrictions and exclusions apply Consult Customer Care for d...

Page 182: ... setting Single track Average Full stroke 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 78 140 160 78 140 160 58 605 120 Disk rotational speed 4 200 rpm 5 400 RPM 4 200 rpm Transfer rate Interface max MB s 100 100 100 1 GB 1 073 741 824 bytes System capability may differ Actual drive specifications may differ slightly Certain restrictions and exclusions apply Consult Customer C...

Page 183: ...iskette size 88 9 mm 3 5 in Light On system Height 12 7 mm 0 5 in Bytes per sector 512 Sectors per track High density Low density 18 1 44 MB 9 Tracks per side High density Low density 80 80 Read write heads 2 Average seek times Track to track high low Average high low Settling time Latency average 3 to 6 ms 95 to 174 ms 15 ms 100 ms ...

Page 184: ... single multisession CD Extra Video CD CD WO fixed packets only CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 1 6 µm Access time Random Full stroke 150 ms 300 ms Cache buffer 128 KB Data transfer rate Sustained 16X Variable Normal PIO Mode 4 single burst 150 KB s at 1X 1 500 to 3 600 KB s 10...

Page 185: ... Photo CD single multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time Random Full stroke 150 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate Max 24X CD Max 8X DVD Normal IO Mode 4 single burst 3 600 KB s 150 KB s at 1X CD rate 1...

Page 186: ... CD R read only CD Plus Photo CD single multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disk thickness 1 2 cm 0 047 in Track pitch 0 74 µm Access time Random Full stroke 150 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 128 KB Data transfer rate Sustained 16X Sustained 4X CD RW Normal PIO Mode 4 single burst ...

Page 187: ...MS 47 to 63 Hz AC 4 50 kV Table 6 9 6 cell Li Ion Battery Pack Weight 0 30 kg 0 65 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 3 6 Ah 40 0 Wh Temperature Operating charging Operating discharging Nonoperating 0 C to 40 C 10 C to 50 C 20 C to 60 C 32 F to 104 F 14 F to 122 F 4 F to 140 F Battery recharge time System off or in standby System on varies depending on system power consu...

Page 188: ...MA0 Available for audio DMA1 Entertainment audio default alternate DMA0 DMA3 none DMA2 Diskette drive DMA3 ECP parallel port LPT1 default alternate DMA0 none DMA4 DMA controller cascading not available DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 189: ...RQ8 Real time clock RTC IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor not available to any peripheral IRQ14 IDE interface hard drive and optical drive IRQ15 System use PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Default configuration audio possible c...

Page 190: ...oller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable real time clock 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller ...

Page 191: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 12 System I O Addresses Continued ...

Page 192: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 12 S...

Page 193: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 194: ...Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 195: ...nd Service Guide Connector Pin Assignments Table A 2 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 196: ...ble A 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 197: ...e and Service Guide Connector Pin Assignments Table A 5 Stereo Speaker Headphone Pin Signal Pin Signal 1 Ground 3 Left audio signal 2 Right audio signal Table A 6 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground ...

Page 198: ...act Customer Care General Requirements The following requirements apply to all countries The length of the power cord set must be at least 1 5 meters 5 00 feet a maximum of 2 0 meters 6 50 feet All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord set must have a minimum current capacit...

Page 199: ...ings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear...

Page 200: ...ord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall...

Page 201: ...pendix provides specification and reference information for the screws used in the tablet PC and the docking station All screws listed in this appendix are available for the tablet PC in the Miscellaneous Screw Kit spare part number 348351 001 docking station ...

Page 202: ... Width Silver 9 4 0 mm 2 0 mm 3 8 mm Where used 1 1 screw that secures the battery pack to the tablet PC documented in Section 5 3 2 2 screws that secure the Mini PCI communications memory module compartment cover to the tablet PC documented in Section 5 3 3 2 screws that secure the hard drive cover to the tablet PC documented in Section 5 5 mm ...

Page 203: ...C 3 Phillips M2 0 4 0 Screw Locations Table C 1 Phillips M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Silver 9 4 0 mm 2 0 mm 3 8 mm Where used 4 screws that secure the display panel to the display bezel documented in Section 5 6 mm ...

Page 204: ...ty Length Thread Head Width Silver 8 8 0 mm 2 5 mm 4 4 mm Where used 1 7 screws that secure the display panel assembly to the base enclosure documented in Section 5 6 2 1 screw under the keyboard release latch that secures the connector cover and display panel assembly to the base enclosure documented in Section 5 6 mm ...

Page 205: ... 5 Phillips M2 5 6 0 Screw Location Table C 3 Phillips M2 5 6 0 Screw Color Qty Length Thread Head Width Silver 4 6 0 mm 2 5 mm 4 3 mm Where used 4 screws that secure the keyboard release assembly to the base enclosure documented in Section 5 7 mm ...

Page 206: ... Listing Phillips M2 0 3 0 Screw Locations Table C 4 Phillips M2 0 3 0 Screw Color Qty Length Thread Head Width Silver 4 3 0 mm 2 0 mm 3 8 mm Where used 4 screws that secure the display panel to the display bezel documented in Section 5 6 mm ...

Page 207: ...e C 7 Phillips M2 0 4 5 Screw Locations Table C 5 Torx M2 5 7 4 Screw Color Qty Length Thread Head Width Silver 4 7 4 mm 2 5 mm 4 4 mm Where used 4 screws that secure the docking station top case to the bottom case documented in Section 5 9 mm ...

Page 208: ...Phillips M2 0 5 0 Screw Locations Table C 6 Phillips M2 0 5 0 Screw Color Qty Length Thread Head Width Yellow 3 5 0 mm 4 0 mm 3 8 mm Where used 3 screws that secure the display panel bracket to the display panel assembly documented in Section 5 6 mm ...

Page 209: ...ce Guide C 9 Phillips M2 0 3 5 Screw Locations Table C 7 Phillips M2 0 3 5 Screw Color Qty Length Thread Head Width Yellow 3 5 mm 2 0 mm 3 8 mm Where used 1 screw that secures the display panel bracket to the display panel assembly mm 5 ...

Page 210: ...Phillips M2 0 3 5 Screw Locations Table C 7 Phillips M2 0 3 5 Screw Color Qty Length Thread Head Width Yellow 5 3 5 mm 2 0 mm 3 8 mm Where used 4 screws that secure the system board shield to the base enclosure documented in Section 5 7 mm Contin ed u ...

Page 211: ...ide C 11 Phillips M2 0 4 5 Screw Locations Table C 8 Phillips M2 0 4 5 Screw Color Qty Length Thread Head Width Yellow 8 4 5 mm 2 0 mm 3 8 mm Where used 5 screws that secure the system board to the base enclosure documented in Section 5 8 mm ...

Page 212: ...ng Phillips M2 0 4 5 Screw Locations Table C 8 Phillips M2 0 4 5 Screw Continued Color Qty Length Thread Head Width Yellow 8 4 5 mm 2 0 mm 3 8 mm Where used 3 screws that secure the fan and heat sink to the system board documented in Section 5 8 mm ...

Page 213: ...uide C 13 Phillips M2 0 4 0 Screw Location Table C 9 Phillips M2 0 4 0 Screw Color Qty Length Thread Head Width Silver 1 4 0 mm 2 0 mm 3 8 mm Where used 1 screw that secures the switch board to the base enclosure documented in Section 5 9 mm ...

Page 214: ... Screw Color Qty Length Thread Head Width Silver 5 8 0 mm 2 5 mm 4 3 mm Where used 1 2 screws that secure the docking station pivot arm and cable bracket to the bottom case documented in Section 5 9 2 3 screws that secure the docking station pivot arm hinge to the bottom case documented in Section 5 9 mm ...

Page 215: ...Phillips M2 5 12 0 Screw Location Table C 11 Phillips M2 5 11 0 Screw Color Qty Length Thread Head Width Silver 1 11 0 mm 2 0 mm 4 3 mm Where used 1 screw that secures the docking station pivot arm hinge to the bottom case documented in Section 5 9 mm ...

Page 216: ...audio troubleshooting 2 26 audio in jack docking station 1 73 tablet PC 1 60 audio out jack docking station 1 73 tablet PC 1 60 B base enclosure illustrated 3 4 spare part number 3 5 battery light 1 52 battery pack illustrated 3 4 location 1 63 quick check button 1 63 quick check lights 1 63 removal 5 8 spare part number 3 5 specifications 6 10 battery pack release latch 1 63 battery pack retentio...

Page 217: ...nfiguration information 2 8 overview 2 2 test information 2 9 digitizer removal 5 24 spare part number 3 3 5 16 digitizer cable disconnection 5 18 illustrated 3 2 3 6 disassembly sequence chart 5 3 diskette drive OS loading problems 2 24 specifications 6 6 display bezel with inverter spare part number 3 3 5 16 display inverter cable illustrated 3 6 display panel assembly illustrated 3 2 removal 5 ...

Page 218: ...discharge 4 3 4 7 e mail launch button 1 59 external monitor port docking station 1 72 pin assignments A 3 tablet PC 1 55 external MultiBay connector docking station 1 71 F fan and heat sink removal 5 35 spare part number 3 3 5 35 feet 3 7 flowcharts troubleshooting docking station 2 19 initial troubleshooting 2 12 keyboard 2 29 network or modem connection 2 31 no audio 2 26 2 27 no operating syst...

Page 219: ... journal launch button 1 53 K keyboard illustrated 3 8 spare part number 3 9 spare part numbers 3 8 troubleshooting 2 29 keyboard components front 1 67 rear panel 1 69 top 1 65 keyboard connector tablet PC 1 57 1 65 keyboard hooks 1 65 keyboard latch 1 66 keyboard release assembly illustrated 3 7 removal 5 31 keypad keys 1 68 L LAN connection lights 1 55 M memory map specifications 6 16 memory mod...

Page 220: ...network troubleshooting 2 31 nonfunctioning device troubleshooting 2 19 2 28 num lock light 1 66 O operating system loading troubleshooting 2 20 P packing precautions 4 4 pad feet 1 63 parts catalog 3 1 password clearing 1 50 options 2 4 power on 2 4 setup 2 4 PC Card eject button 1 54 PC Card slot 1 54 PC Card slot space saver 3 7 pen holder illustrated 3 2 3 7 removal 1 55 pen holder push block ...

Page 221: ...rt number 3 7 security cable slot docking station 1 71 tablet PC 1 56 serial number 3 1 5 2 service considerations 4 1 Setup Advanced Menu 2 6 File Menu 2 3 overview 2 2 Security Menu 2 4 setup password 2 4 spare part numbers AC adapter 3 13 AC power cord 3 13 base enclosure 3 5 battery pack 3 5 cable kit 3 6 display components 3 3 docking station 3 10 3 12 fan 3 3 keyboard 3 9 memory module 3 5 m...

Page 222: ...removal 5 25 spare part number 3 3 5 25 system memory map 6 16 T tab button 1 59 tablet PC components bottom 1 60 1 61 front 1 52 left side 1 56 right side 1 58 top 1 54 tilt adjustment 1 65 tilt feet 1 61 tools required 4 1 transporting precautions 4 4 troubleshooting audio 2 26 docking station 2 19 flowcharts 2 11 HP Diagnostics 2 8 keyboard 2 29 modem 2 31 network 2 31 nonfunctioning device 2 1...

Page 223: ...ance and Service Guide Index W Windows applications key 1 68 Windows logo key 1 68 Windows security button 1 59 wireless LAN board illustrated 3 4 spare part number 3 5 wireless light 1 52 workstation precautions 4 4 ...

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