Technical support 27
Technical support
In this section
Before you contact HP............................................................................................................................. 27
HP contact information............................................................................................................................ 27
Before you contact HP
Be sure to have the following information available before you call HP:
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Applicable error messages
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
•
In the United States, refer to the HP US service locator webpage
(
http://www.hp.com/service_locator
).
•
In other locations, refer to the HP website (
http://www.hp.com
).
For HP technical support:
•
In North America:
•
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
week. For continuous quality improvement, calls may be recorded or monitored.
•
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (
http://www.hp.com
).
•
Outside North America, call the nearest HP Technical Support Phone Center. For telephone numbers
for worldwide Technical Support Centers, refer to the HP website (
http://www.hp.com
).
