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HP SuperStore E SC10, User'S And Service Manual

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HP SuperStore E SC10 User'S And Service Manual Download Page 14

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Summary of Contents for SuperStore E SC10

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Page 13: ...Product Description 13 1 PRODUCT DESCRIPTION General Description Features Components Hardware Software Requirements Topologies Definitions All manuals and user guides at all guides com ...

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Page 33: ...pack the Product Step 3 Install Rails Step 4 Prepare Rack Front Step 5 Install the Disk System Step 6 Install BCCs Step 7 Set DIP Switches Step 8 Connect SCSI and Power Cables Step 9 Install Disks Step 10 Turn on the Disk System Step 11 Verify Devices on the Host All manuals and user guides at all guides com ...

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Page 43: ...FFHVVRULHV Figure Label Part part number A User guide A5272 96002 B Quick installation guide A5272 96001 C ESD strap 9300 2170 D Rack filler panel 5183 6369 E LVD terminator 5021 1121 F BCC A5272 60001 G BCC filler A5272 67006 H Rail kit A5250A I Rail kit A5251A J Pack of 10 disks and or fillers A5276A or A5282A VHDCI Ultra SCSI cable s not shown All manuals and user guides at all guides com ...

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Page 50: ... 3 UDFNV VHH 3DUW HJDF 5DFNV 8QSDFN WKH UDLO NLW DQG YHULI WKH FRQWHQWV VKRZQ LQ LJXUH DQG LJXUH LJXUH 5DLO LW 3 RQWHQWV 7DEOH 5DLO LW 3 RQWHQWV Figure Label Part A 2 rails B 2 rail clamps C 16 M5 16mm screws includes extras D 12 sheet metal nuts includes extras E Rack mount guide and template All manuals and user guides at all guides com ...

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Page 54: ...V 7DEOH 5DLO 3RVLWLRQV IRU 6HTXHQWLDO LVN 6 VWHPV Disk System EIA Unit Using One 0 lower tab in slot 0 Two between 3 and 4 upper tab in slot 4 Three 7 lower tab in slot 7 Four between 10 and 11 upper tab in slot 11 Five 14 lower tab in slot 14 Six between 17 and 18 upper tab in slot 18 Seven 21 lower tab in slot 21 Eight between 24 and 25 upper tab in slot 25 Nine 28 lower tab in slot 28 Ten betwe...

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Page 58: ... HDFK SRZHU VXSSO RXW RI WKH FKDVVLV 6XSSRUW WKH IDU HQG RI WKH VXSSO ZLWK RXU IUHH KDQG DV LW FOHDUV WKH FKDVVLV F 6HW WKH SRZHU VXSSOLHV DVLGH WR EH UHLQVWDOOHG ODWHU WARNING Do not attempt to lift the disk system without the help of another person or a lift device Even without power supplies and disk drives the disk system weighs 50 pounds LWK DQRWKHU SHUVRQ RU XVLQJ D OLIW GHYLFH FDUU WKH GLVN...

Page 59: ...on HP Qualified Only LJXUH 0RXQWLQJ WKH LVN 6 VWHP 5DFN 6 VWHP 6KRZQ Caution To protect the door do not lift or move the disk system with the door open IURQW PRXQWLQJ HDUV UDLO FKDVVLV UDLO FODPS All manuals and user guides at all guides com ...

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Page 62: ...ack of the BCC 2SHQ WKH FDP ODWFKHV LQ LJXUH E SXOOLQJ WKHP DZD IURP WKH FHQWHU OLJQ WKH JXLGH VFUHZV ZLWK WKH VORW QRWFKHV DQG LQVHUW WKH LQWR WKH WRS VORW DW WKH EDFN RI WKH GLVN V VWHP 6WRS SXVKLQJ ZKHQ WKH PHHWV WKH EDFNSODQH 3UHVV WKH FDP ODWFKHV LQZDUG DQG IODW DJDLQVW WKH FHQWHU 7KH FDP DFWLRQ GUDZV WKH FRPSOHWHO LQWR WKH VORW DQG VHDWV WKH FRQQHFWRU SLQV RQ WKH EDFNSODQH 8VH D 7RU 7 RU IOD...

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Page 65: ...settings must be the same on both BCCs If settings differ the disk system will fail its power on self test and disks will not spin up 0DNH VXUH WKDW VZLWFK LQ LJXUH LV LQ WKH _ SRVLWLRQ 2 RSHUDWLRQ 7KLV SRVLWLRQ FRQILJXUHV WKH GLVN V VWHP WR EH FRQQHFWHG WR D KRVW 6HW RWKHU VZLWFKHV DV QHHGHG 6HH FKDSWHU RQILJXUDWLRQ IRU VZLWFK GHILQLWLRQV DQG JXLGHOLQHV Note 7KH URWDU VZLWFK LV QRW XVHG IRU WKLV ...

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Page 71: ...gile Handle carefully Caution Be careful to grasp the disk by its handle and avoid touching exposed circuitry 5HPRYH D GLVN IURP WKH GLVN SDFN DQG LWV 6 EDJ 2SHQ WKH GLVN FDP ODWFK E SXOOLQJ WKH WDE WRZDUG RX 3XVK WKH GLVN DV IDU DV LW ZLOO JR LQWR WKH VHOHFWHG VORW Note QVWDOO GLVNV OHIW WR ULJKW IRU HDVLHU LQVHUWLRQ ORVH WKH FDP ODWFK E SXVKLQJ WKH ODWFK WRZDUG WKH GLVN XQWLO LW FOLFNV 7KH FDP D...

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Page 73: ...0 1 0 c720 CLAIMED INTERFACE Ultra2 Wide SCSI target 0 8 0 1 0 0 tgt CLAIMED DEVICE disk 1 8 0 1 0 0 0 sdisk CLAIMED DEVICE SEAGATE ST118202LC target 1 8 0 1 0 1 tgt CLAIMED DEVICE disk 2 8 0 1 0 1 0 sdisk CLAIMED DEVICE SEAGATE ST118202LC target 2 8 0 1 0 2 tgt CLAIMED DEVICE disk 3 8 0 1 0 2 0 sdisk CLAIMED DEVICE SEAGATE ST39102LC target 3 8 0 1 0 3 tgt CLAIMED DEVICE disk 4 8 0 1 0 3 0 sdisk C...

Page 74: ...CLAIMED DEVICE SEAGATE ST118202LC target 10 8 0 2 0 3 tgt CLAIMED DEVICE disk 9 8 0 2 0 3 0 sdisk CLAIMED DEVICE SEAGATE ST39102LC target 11 8 0 2 0 5 tgt CLAIMED DEVICE ctl 6 8 0 2 0 5 0 sctl CLAIMED DEVICE Initiator target 12 8 0 2 0 13 tgt CLAIMED DEVICE disk 10 8 0 2 0 13 0 sdisk CLAIMED DEVICE SEAGATE ST39102LC target 13 8 0 2 0 15 tgt CLAIMED DEVICE ctl 4 8 0 2 0 15 0 sctl CLAIMED DEVICE HP ...

Page 75: ...n 75 3 CONFIGURATION Setting DIP Switches Disk Addressing Setting Up the Hardware Event Monitor Annotating Devices HP Qualified Only Updating Firmware HP Qualified Only All manuals and user guides at all guides com ...

Page 76: ...DWH KHQ VZLWFK IXOO EXV LV _ VZLWFK GGUHVV LJK KDV QR HIIHFW KHQ VZLWFK IXOO EXV LV DQG D VSOLW EXV LV GDLV FKDLQHG WR DQRWKHU GLVN V VWHP VZLWFK GGUHVV LJK PXVW EH _ IRU RQH RI WKH GLVN V VWHPV DQG IRU WKH RWKHU 7DEOH 3 6ZLWFK 6HWWLQJV Switch ON OFF 0 1 Full Bus Creates a single bus of 10 addresses Splits the bus into two buses 5 addresses each 2 JBOD Sets disk to host configuration For use with ...

Page 77: ...isk system b Split bus mode uses fewer IDs on the bus improving bus performance 2 JBOD Required for disk system N A for this product 3 Bus Reset Pwr Fail Automatic bus reset reduces the chances of data corruption and saves the 30 to 60 seconds that the host would spend determining that the disk system is unavailable Bus reset signals the host to resend outstanding I O requests Bus control is restr...

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Page 79: ...V RQ SDJH IRU DGGLWLRQDO LQIRUPDWLRQ 7DEOH LVN DQG 6 6 GGUHVVHV IRU XOO DQG 6SOLW XV 0RGHV Split Bus Slot Full Bus Addr High 0 Addr High 0 0 0 8 2 1 1 9 4 2 2 10 6 3 3 11 8 13 13 12 BCC A 14 15 15 1 8 0 8 3 9 1 9 5 10 2 10 7 11 3 11 9 12 13 12 BCC B 15 15 15 All manuals and user guides at all guides com ...

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Page 85: ...Troubleshooting 85 4 TROUBLESHOOTING Overview Event Notification Status LEDs Using STM to View Status and Flash LEDs Isolating Faults All manuals and user guides at all guides com ...

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Page 88: ... 6DPSOH DUGZDUH YHQW 1RWLILFDWLRQ Notification Time Wed Feb 3 11 27 15 1999 yourserver sent Event Monitor notification information storage events enclosures ses_enclosure 8_0_1_0 15 0 is 1 Its current value is MAJORWARNING 3 Event data from monitor Event Time Wed Feb 3 11 27 15 1999 Hostname yourserver rose hp com IP Address 15 43 213 13 Event ID 0x0036b8a313000000002 Monitor dm_ses_enclosure Even...

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Page 90: ...Disks are split between two buses five addresses each Bus Active Green Bus is available for use4 OFF Isolator chip is disabled and bus is not available Fan Amber Start up1 Fault Green Normal operation OFF Power is off 6WDUW XS DQG VHOI WHVWV RFFXU EULHIO ZKHQ WKH XQLW LV SRZHUHG RQ FRPSRQHQW KDV IDLOHG WHPSHUDWXUH RU YROWDJH LV RXW RI QRUPDO UDQJH 6HH VRODWLQJ DXOWV RQ SDJH KHQ D GLVN LV LQVWDOOHG...

Page 91: ...installed or not operating 7DEOH XQFWLRQV FRQWªG LED State Indication 6WDUW XS DQG VHOI WHVWV RFFXU EULHIO ZKHQ WKH XQLW LV SRZHUHG RQ FRPSRQHQW KDV IDLOHG WHPSHUDWXUH RU YROWDJH LV RXW RI QRUPDO UDQJH 6HH VRODWLQJ DXOWV RQ SDJH KHQ D GLVN LV LQVWDOOHG ZLWK SRZHU RQ LWV DFWLYLW VWD V RQ XQWLO WKH GLVN KDV VSXQ XS KHQ WKH GLVN LV UHDG WKH WXUQV RII 7KHUHDIWHU LW IODVKHV ZKHQ WKHUH LV 2 WR WKH GLVN ...

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Page 94: ...oduct ID A5272A Controller B Hardware Path 8 0 1 0 15 0 Serial No R8CGC1128471 Firmware Rev HP01 Annotation My First Megatron Enclosure Status Bus Mode Split Disk Modules SLOT 0 1 2 3 4 5 6 7 8 9 BUS ID 0 0 1 1 2 2 3 3 13 13 STATUS OPC OK OPC OK OPC OK OPC OK OPC OK OPC The disk device status is not available The disk slot status reporting is owned by the peer controller Controllers Status A OK B ...

Page 95: ...tatus Mode Controller A OK SE Controller B OK SE Voltage Sensors Voltage Status Controller A 3 3v 3 34 OK 5 0v 5 12 OK 12v 12 08 OK Controller B 3 3v 3 34 OK 5 0v 5 08 OK 12v 12 08 OK Temp Sensors Temperature Status Sensor 1 31 Celsius OK Sensor 2 32 Celsius OK Sensor 3 29 Celsius OK Sensor 4 30 Celsius OK All manuals and user guides at all guides com ...

Page 96: ... Status Disks BCCs Fans Power Supplies Sensors Port Transceivers OK Component is installed and no error conditions are known Critical N A Hardware has failed Voltage temperature exceeds critical limit N A Noncritical N A BCC A and B have different firmware versions N A Voltage temperature exceeds warning limit N A Not Installed Component is not installed Unknown N A N A N A Sensor has failed or st...

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Page 98: ... D 6HOHFW WKH GHVLUHG GLVN V VWHP E 6HOHFW SHUW 7RRO 5XQ IURP WKH 7RROV PHQX 6HOHFW LVN 2II IURP WKH 8WLOLW PHQX 670 GLVSOD V WKH QXPEHUHG OLVW 7DEOH RI GLVN VORWV 7 SH WKH VORW QXPEHU LQ WKH 6ORW ILHOG DQG FOLFN 2 7KH WXUQV RII I LW ZDV DOUHDG RII LW UHPDLQV RII All manuals and user guides at all guides com ...

Page 99: ...as failed The PDU PDRU is defective Power switch is defective A faulty component is causing power supplies to turn off Remove all components and reinsert one at a time until the faulty component is isolated System fault LED is on none Power supply LED off Power supply Not Available The power supply is not plugged in The PDU PDRU or primary power source has failed Critical Part fault LED on Critica...

Page 100: ...is faulty Replace Backplane is faulty Replace Temperature is over limit Critical none Critical Temp is 54 5º C A fan is faulty Check status and correct Airflow is obstructed vents are blocked One or more slots are empty Power supply is faulty Check status and correct Room temperature is too high If ambient temperature cannot be reduced in a reasonable time turn off product to prevent shortened lif...

Page 101: ...al Voltage is under limit Critical none Critical Either power supply is faulty Check status and correct Major Warning none Non critical Peer BCC status temperature and voltage are Not Available Major Warning none Both BCCs Non critical Firmware on BCC A and BCC B are different versions none Not Available Internal bus is faulty Contact HP technical support to replace backplane 7DEOH 7URXEOHVKRRWLQJ...

Page 102: ...102 VRODWLQJ DXOWV All manuals and user guides at all guides com ...

Page 103: ...ment 103 5 REMOVAL AND REPLACEMENT Disk BCC Fan Power Supply Disk System Door Top Cover HP Qualified Only Backplane Mezzanine HP Qualified Only Disk Carrier HP Qualified Only All manuals and user guides at all guides com ...

Page 104: ... parts and are ready to install them An empty slot will cause uneven cooling and eventual overheating Caution Do not move the disk system with disks installed and power on Even a one inch drop of the disk system can damage spinning disks All manuals and user guides at all guides com ...

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Page 110: ...LUHG IRU DGGLQJ D ILOOHU 5HOHDVH WKH GLVN IURP WKH VORW E VTXHH LQJ WKH ODWFK WDE DQG SXOOLQJ LW WRZDUG RX Caution Spinning disks generate heat and gyratory force Wait for a spinning disk to slow down and cool off before removing it from the product WARNING High current available Avoid touching the backplane or adjacent drive electronics when removing and inserting disks 3XOO WKH GLVN RXW RI WKH V...

Page 111: ...N 111 Removal and Replacement LJXUH LVN 5HPRYDO Caution Replace the disk or filler immediately see next step 6 SOXJ LQ FDP ODWFK KDQGOH All manuals and user guides at all guides com a l l g u i d e s c o m ...

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Page 113: ... LVN 113 Removal and Replacement LJXUH LVN QVWDOODWLRQ KDQGOH FDP ODWFK FDSDFLW ODEHO All manuals and user guides at all guides com ...

Page 114: ... WR 3UHSDUDWLRQ RQ SDJH Caution Touching the BCC pins can cause high energy discharge and permanently damage the BCC 7RROV 7RU 7 RU IODW EODGH VFUHZGULYHU 6 ZULVW VWUDS 3URFHGXUH Caution Do not remove a BCC from an operating product until you have the replacement BCC and are ready to install it An empty slot will cause uneven cooling and eventual overheating 5HPRYH WKH FDEOHV DQG RU WHUPLQDWRUV IU...

Page 115: ...XOO WKH RXW RI WKH VORW 5HSODFH WKH LPPHGLDWHO LI WKH SURGXFW LV LQ XVH VHH QH W VWHS WWDFK WKH FOLS HQG RI RXU 6 ZULVW VWUDS WR WKH JURXQG VWXG DW WKH WRS RI WKH UDFN Caution Touching the BCC pins can cause high energy discharge and permanently damage the BCC 5HPRYH WKH UHSODFHPHQW IURP LWV 6 EDJ ORFNLQJ VFUHZ FDP OHYHU VORW All manuals and user guides at all guides com ...

Page 116: ...HQHYHU D GLVN RU LV UHPRYHG RU LQVHUWHG 2II DOORZV EXV DFWLYLW WR FRQWLQXH DV XVXDO 7KH URWDU VZLWFK LV XVHG IRU DUUD VXSSRUW RQO Caution In JBOD mode switches must have the same settings on both BCCs 2SHQ WKH FDP OHYHUV VHH LJXUH E SXOOLQJ WKHP DZD IURP WKH FHQWHU RI WKH FDUG QVHUW WKH LQ WKH HPSW VORW 7KH SHUIRUDWHG VLGH RI WKH FDUG IDFHV GRZQ LQ WKH WRS VORW XS LQ WKH ERWWRP VORW 3XVK WKH FDP O...

Page 117: ... 117 Removal and Replacement LJXUH 3 6ZLWFKHV 3 VZLWFK EDQN IDXOW All manuals and user guides at all guides com ...

Page 118: ...o not remove a fan from an operating product until you have the replacement fan and are ready to install it An empty slot will cause uneven cooling and eventual overheating RRVHQ WKH WZR ORFNLQJ VFUHZV LQ LJXUH XQWLO WKH FOHDU WKH GLVN V VWHP FKDVVLV 7KH VFUHZV VWD ZLWK WKH IDQ 3XOO WKH IDQ RXW RI WKH FKDVVLV E WKH PHWDO WDE 5HSODFH WKH IDQ LPPHGLDWHO LI WKH SURGXFW LV LQ XVH SURFHGXUH IROORZV QVH...

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Page 120: ... VFUHZGULYHU 3URFHGXUH Caution Do not remove a power supply from an operating product until you have the replacement and are ready to install it An empty slot will cause uneven cooling and eventual overheating Caution Power supply may be hot to touch LVFRQQHFW WKH SRZHU FRUG IURP WKH SRZHU VXSSO RRVHQ WKH VFUHZ LQ LJXUH IURP WKH SRZHU VXSSO KDQGOH 3XOO WKH KDQGOH GRZQ WR GLVHQJDJH WKH SRZHU VXSSO ...

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Page 122: ...system with disks installed and power on Even a one inch drop of the disk system can damage spinning disks 7RROV 7RU 7 VFUHZGULYHU 6PDOO IODW EODGH VFUHZGULYHU 3URFHGXUH HWHUPLQH WKH ILOH V VWHPV WKDW ZLOO EH LQDFFHVVLEOH IRU 2 RSHUDWLRQV ZKLOH WKH GLVN V VWHP LV WXUQHG RII DQG SHUIRUP QHFHVVDU V VWHP DGPLQLVWUDWLRQ 6HH WKH 3 8 JXLGH RZ 3 8 RUNV RQFHSWV IRU WKH 6 VWHP GPLQLVWUDWRU 8VH D IODW EODGH...

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Page 126: ...the top cover 5HPRYH GLVNV DQG ILOOHUV 6HH SDJH 3XVK WKH GLVN V VWHP LQFKHV IRUZDUG RQ WKH UDLOV 6HH SDJH Caution Removing the top cover with the power switch in the ON in position can damage the internal switch 5HPRYH WKH QLQH 7RU 7 VFUHZV IURP WKH EDFN DQG VLGH HGJHV RI WKH FRYHU SODWH LQ LJXUH 6FUHZV DUH PDUNHG E D VWDU SDWWHUQ LQ WKH VKHHW PHWDO 6OLGH WKH FRYHU IRUZDUG DERXW RQH LQFK WKHQ OLIW...

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Page 128: ...DJHG RU EURNHQ 7KH PH DQLQH FRQWDLQV WKH SRZHU VZLWFK 7KH SRZHU PXVW EH 2 LQ DQG WKH WRS FRYHU UHPRYHG LQ RUGHU WR UHPRYH DQG UHSODFH WKH EDFNSODQH DQG RU PH DQLQH ERDUG Caution Turning off a disk system isolates the enclosed disks from the host Perform recommended system administration to prevent loss of pending I Os to the disks 7RROV 6PDOO IODW EODGH VFUHZGULYHU 7RU 7 VFUHZGULYHU 7RU 7 VFUHZGUL...

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Page 132: ...age the disk Disks are fragile Handle carefully 7RROV 7RU 7 VFUHZGULYHU 6 VWUDS 6 PDW 3URFHGXUH I WKH GLVN LV VWLOO LQ WKH GLVN V VWHP UHIHU WR SDJH WR UHPRYH WKH GLVN 3XW WKH 6 VWUDS RQ RXU ZULVW DQG DWWDFK WKH IUHH HQG WR DSSURSULDWH JURXQG Caution Failure to protect against ESD can result in the loss of all current data as well as the ability to store any future data on the disk 6HW WKH GLVN FL...

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Page 135: ...Reference 135 6 REFERENCE Product Models and Options Replaceable Parts Specifications Regulatory Statements Product Web Site Related Documents All manuals and user guides at all guides com ...

Page 136: ... LVD disk drives 108 8 9 Gbyte 10K rpm LVD disk drives 110 10 9 Gbyte 10K rpm LVD disk drives 202 2 18 Gbyte 10K rpm LVD disk drives 204 4 18 Gbyte 10K rpm LVD disk drives 208 8 18 Gbyte 10K rpm LVD disk drives 210 10 18 Gbyte 10K rpm LVD disk drives 304 4 36 Gbyte 10K rpm LVD disk drives 308 8 36 Gbyte 10K rpm LVD disk drives 310 10 36 Gbyte 10K rpm LVD disk drives 860 2 meter VHDCI Ultra SCSI ca...

Page 137: ...der No Description A5276A 9 Gbyte 10K rpm LVD disk drive A5282A 18 Gbyte 10K rpm LVD disk drive A5273A Bus Control Card A5306A 2 meter VHDCI Ultra SCSI cable A5307A 5 meter VHDCI Ultra SCSI cable A5250A Rail kit for HP C2785A C2786A C2787A A1896A and A1897A A5251A Rail kit for HP Rack Systems E All manuals and user guides at all guides com ...

Page 138: ... outlets switch accessory E7682A 19 inch 200 240 V 30 Amp IEC 309 2 C19 2 C13 outlets switch accessory E4452A 36 inch 220 V 16 Amp L6 20P 6 C 13 outlets E4453A 36 inch 220 V 16 Amp no plug 6 C 13 outlets E5933A 36 inch 110 220 V 16 Amp UPS IEC 320 10 C 13 outlets E4456A B 60 inch 220 V 16 Amp L6 20P 10 C 13 outlets E4457A B 60 inch 220 V 16 Amp no plug 10 C 13 outlets E5930A 60 inch 110 220 V 16 A...

Page 139: ...60003 Fan A5272 67014 Door assembly A5236 60023 A5236 69023 Power supply A5272 67003 Backplane and mezzanine assembly A5236 60021 Mezzanine board A5272 67006 A5272 69006 Bus Control Card BCC J1525 60001 Half U rack filler panel A5236 60009 Disk filler assembly A5276 67001 A5276 69001 9GB LP disk A5282 67001 A5282 69001 18 GB HH or LP disk A5595 67001 A5595 69001 36 GB HH disk A5236 60006 HDD carri...

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Page 147: ... EN 61000 4 2 1995 IEC 61000 4 3 1995 EN 61000 4 3 1996 IEC 61000 4 4 1995 EN 61000 4 4 1995 IEC 61000 4 5 1995 EN 61000 4 5 1995 IEC 61000 4 6 1996 EN 61000 4 6 1996 IEC 61000 4 11 1994 EN 61000 4 11 1994 EN 61000 3 2 1995 A1 A2 IEC 1000 3 2 1995 EN 61000 3 3 1995 IEC 1000 3 3 1994 Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC...

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