10 Statement of Volatility
NOTE:
This chapter applies only to HP Stream 11 Pro G2 Notebook PC computer models.
The purpose of this document is to provide general information regarding non-volatile memory in industry-
standards based HP Business Notebook PC systems and provide general instructions for restoring
nonvolatile memory that can contain personal data after the system has been powered off and the hard drive
has been removed.
HP Business Notebook PC products that use Intel-based or AMD®-based system boards contain volatile DDR
memory. The amount of nonvolatile memory present in the system depends upon the system configuration.
Intel-based and AMD-based system boards contain nonvolatile memory subcomponents as originally
shipped from HP assuming that no subsequent modifications have been made to the system and assuming
that no applications, features, or functionality have been added to or installed on the system.
Following system shutdown and removal of all power sources from an HP Business Notebook PC system,
personal data can remain on volatile system memory (DIMMs) for a finite period of time and will also remain
in nonvolatile memory. The steps below will remove personal data from the notebook PC,
including the nonvolatile memory found in Intel-based and AMD-based system boards. Some of these steps
are disclosed in the Maintenance and Service Guides available for HP PC products available on the product
support pages at www.hp.com.
1.
Follow steps (a) through (I) below to restore the nonvolatile memory that can contain personal data.
Restoring or re-programming nonvolatile memory that does not store personal data is neither
necessary nor recommended.
a.
Enter BIOS (F10) Setup by powering on the system and pressing
F10
when prompted
near the bottom of the display, or press the
ESC
key to display the start up menu, then press
F10
.
If the system has a BIOS administrator password, enter the password at the prompt.
b.
Select the File menu, then Restore Defaults.
c.
Select the System Configuration menu, then Restore Security Defaults.
d.
If an asset or ownership tag is set, select the Security menu and scroll down to the Utilities menu.
Select System IDs, and then select the tag that has been set. Press the spacebar once to
clear the tag, then press
Enter
to return to the prior menu.
e.
If a DriveLock password is set, select the Security menu, scroll down to DriveLock, then select
DriveLock password. Select the desired hard drive. Click Disable protection, enter the existing
master DriveLock password, then press
Enter
to confirm and return to the prior menu. Repeat
this procedure if more than one hard drive has a DriveLock password.
f.
If an Automatic DriveLock password is set, select the Security menu, scroll down to Automatic
DriveLock, then select the desired hard drive and disable protection. Repeat this procedure if
more than one hard drive has an Automatic DriveLock password.
g.
Select the File menu, then Reset BIOS Security to factory default. Click yes at the warning
message.
h.
Select the File menu, then Save Changes and Exit.
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Chapter 10 Statement of Volatility
