3 Verifying component failure
Before replacing a power supply, use the following methods to verify
the component failure.
EVA Products
CAUTION:
If Command View EVA does not present a status consistent
with that of the power supply status indicator, or if Command
View or the System Event Analyzer indicates multiple
hardware failures, contact HP support for assistance. The HP
support web site is located at
•
Analyze any failure messages you may have received from system
monitoring (System Event Analyzer).
•
Check status using Command View EVA:
1.
In the Navigation pane, select
Storage system >
Hardware > Rack > Controller enclosure > Controller
2.
In the Content pane, select the
Enclosure
tab. The status is
displayed in the
Power System
field. The status should be
Failed
3.
To help identify the correct enclosure, click
Locate > Locate
On
to display
Locate Confirmed
on the controller operator
control panel (OCP). The blue Unit ID indicator will also turn on.
•
Check the power supply status indicator. See
. It should be
amber or off.
1. Status indicator
2. Power supply 0 (EVA), 1 (MSA)
3. Power supply 1 (EVA), 2 (MSA)
Figure 1 Power supply status indicator
MSA products
•
Check the power supply status indicator. See
. It should be
amber or off.
•
On an MSA 1500 cs, check the controller LCD for the following
message:
409 STORAGE BOX #<n> POWER SUPPLY FAILED
•
On an MSA20, check the enclosure fault indicator. See
. It
should be amber.
1
Figure 2 MSA20 enclosure fault indicator
4 Removing a power supply
1.
Disconnect the AC power cord from the power supply.
2.
While moving the wine-colored latch to the left (1,
), grasp
the handle and pull the power supply out of the enclosure (2).
Figure 3 Removing a power supply
5 Installing a power supply
1.
Remove any connector protector that may be covering the AC
power connector on the new power supply.
2.
While pressing in on the mounting latch (1,
), slide the
power supply into the enclosure until it is fully seated (2).
3.
Connect the AC power cord to the power supply.
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