HP StorageWorks 2/140 - Director Switch, Service Manual

Page: 49 / 396

Diagnostics
49 Director 2/140 Service Manual
Did the View All - HAFM 8 window display and is the HAFM application
operational?
YES NO
↓
An HAFM appliance hardware problem is indicated. Event codes are
not recorded. Go to “ MAP 0800: HAFM Appliance or Web Browser
PC Hardware Problem Determination ” on page 153. Exit MAP.
7
Inspect the alert indicators of each managed director at the main window physical
map or product list. The indicator shows the status of managed directors or the
status of the link between the HAFM appliance and managed directors as follows:
■
No status symbol indicates that the director is operational.
■
A yellow triangle indicates that the director is operating in degraded mode.
■
A red diamond indicates that the director is not operational.
■
A grey square with yellow exclamation mark indicates that the status of the
director is unknown.
Is there a grey square with yellow exclamation mark associated with the icon
representing the director reporting the problem?
YES NO
↓
Go to step 11 .
The grey square indicates the HAFM appliance cannot communicate with the
director because:
■
The director-to-HAFM appliance Ethernet link failed.
■
AC power distribution in the director failed, or AC power was disconnected.
■
Both of the director’s control processor (CTP) cards failed.
Continue to the next step.
8
Ensure the director reporting the problem is connected to facility AC power and
the power switch (circuit breaker) at the rear of the director is set to the ON (up)
position. Inspect the director for indications of being powered on, such as:
■
At the front bezel, an illuminated power LED (green) or system error LED
(amber).