HP StorageWorks 2/140 - Director Switch, Service Manual

Page: 45 / 396

Diagnostics
45 Director 2/140 Service Manual
MAP 0000: Start MAP
This MAP describes initial fault isolation for the Director 2/140. Fault isolation
begins at the HAFM appliance, failed director, or Internet-connected personal
computer (PC) running the Embedded Web Server interface or attached host.
1
Prior to fault isolation, acquire the following information from the customer:
■
A system configuration drawing or planning worksheet that includes the
HAFM appliance, directors, other HP products, and device connections.
■
The location of the HAFM appliance and all directors.
■
The internet protocol (IP) address, gateway address, and subnet mask for the
director reporting the problem.
■
If performing fault isolation using the HAFM appliance:
— The Windows 2000 username and password. These are required when
prompted during any MAP or repair procedure that directs the HAFM
appliance to be rebooted.
— The username, maintenance password, and HAFM appliance name. All
are case sensitive and required when prompted at the HAFM 8 Log In
dialog box.
■
If performing fault isolation using the Embedded Web Server interface, the
director username and password. Both are case sensitive and required when
prompted at the Username and Password Required dialog box.
Continue to the next step.
2
Are you at the HAFM appliance?
YES NO
↓
Go to step 24 .
3
Did the HAFM appliance lock up or crash and:
■
Display an application warning or error message, or
■
Not display an application warning or error message, or