Labels
The labels affixed to the computer provide information that may be needed when troubleshooting system
problems or travelling internationally with the computer.
IMPORTANT:
Check the following locations for the labels described in this section: the bottom of the computer,
inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.
●
Service label—Provides important information to identify your computer. When contacting support, you
may be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1)
HP product name (select products only)
(2)
Model number
(3)
Product number
(4)
Serial number
(5)
Warranty period
Component
(1)
HP product name (select products only)
(2)
Product number
(3)
Serial number
(4)
Warranty period
14
Chapter 3 Illustrated parts catalog
