Technical information
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Limited warranty statement
A. Extent of Limited Warranty
1 Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP accessory product (“Product”) shall be free
from defects in material and workmanship for twelve months after the date of purchase.
2 For each software Product, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not
warrant that the operation of any Product shall be uninterrupted or error free.
3 HP’s limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other
problems, including those which arise as a result of:
a Improper use, maintenance, or modification;
b Software, media, parts, accessories, or supplies not provided or supported by HP; or,
c Operation outside a Product’s specifications.
4 If HP receives, during the applicable warranty period, notice of a defect in a Product, HP shall at its option either repair or replace
the defective Product.
5 If HP cannot repair or replace a defective Product that is covered by HP’s limited warranty, HP shall, within a reasonable time
after being notified of the defect, refund the purchase price for the Product.
6 HP shall have no obligation to repair, replace, or refund until Customer returns the defective Product to HP.
7 Any replacement product may be new or like-new, provided it has functionality at least equal to that of the Product being replaced.
8 A Product may contain remanufactured parts, components, or materials equivalent to new in performance.
9 HP’s limited warranty for a Product is valid in any country or locality where HP has a support presence for the Product and has
marketed the Product. The level of warranty service may vary according to local standards. Upgraded warranty services, such as
next day exchange, on-site service, and accident protection, may be available from HP if separately documented by HP and on
additional terms or conditions designated by HP.
B. Limitations of Warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR
CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO A PRODUCT, AND SPECIFICALLY DISCLAIM THE
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
C. Limitations of Liability
1 To the extent allowed by local law, the remedies provided in this Limited Warranty Statement (“LWS”) are Customer’s sole and
exclusive remedies.
2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SET FORTH IN THIS LWS, IN NO EVENT SHALL HP
OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
D. Local Law
1 This LWS gives Customer specific legal rights. Customer may also have other rights that vary from state to state in the United
States, from province to province in Canada, and from country to country elsewhere in the world.
2 To the extent this LWS is inconsistent with local law, this LWS shall be deemed modified to be consistent with local law. Under
local law, certain disclaimers and limitations of this LWS may not apply to Customer. For example, the federal government of the
United States, some states in the United States, and some governments outside the United States (including provinces in Canada)
may:
a Grant Customer additional warranty rights;
b Preclude the disclaimers and limitations in this LWS from limiting the statutory rights of a consumer (e.g. the United Kingdom);
c Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations;
d Specify the duration of implied warranties that the manufacturer cannot disclaim; or,
e Disallow limitations on the duration of implied warranties.
3 For consumer transactions in the United States, any implied warranties imposed by law are limited in duration to the express
warranty period.
4 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS LWS, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF A PRODUCT TO SUCH CUSTOMERS.
