Support Services
Support Services
Support Services
Support Services
Care Pack services provide a range of life cycle support options that let you choose the service levels that
meet your business requirements, from basic to mission-critical.
A full range of HP Care Pack hardware and software services are available including:
Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 ours, 5 day to 24 hours, 7
days call window with options including 4-hour response or 6-hour Call-To-Repair.
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials, and
VMWare-based IT solutions helping to deliver high level of application availability. Response times
ranging from 30 minutes for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution
NOTE:
NOTE:
NOTE:
NOTE: For more information on HP Care Pack services, contact any of our worldwide sales offices or
resellers or visit our worldwide Web site on the internet at:
http://www.hp.com/hps/carepack
NOTE:
NOTE:
NOTE:
NOTE: For more complete information on HP Services offerings, customers and resellers, please visit us
at:
http://www.hp.com/hps
NOTE:
NOTE:
NOTE:
NOTE: Additional information regarding worldwide limited warranty and technical support is available
at:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
QuickSpecs
HP SCSI Ultra320 Hard Drive Option Kits (Servers)
HP SCSI Ultra320 Hard Drive Option Kits (Servers)
HP SCSI Ultra320 Hard Drive Option Kits (Servers)
HP SCSI Ultra320 Hard Drive Option Kits (Servers)
Service and Support, HP Care Pack, and Warranty Information
DA - 11531 Worldwide — Version 9 — May 16, 2005
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