HP RDX REMOVABLE DL380 Quickspecs Download Page 7

HP Care Pack Services

HP Care Pack Services

HP Care Pack Services

HP Care Pack Services

HP Care Pack Services offer upgraded service levels to extend and expand your standard product
warranty with easy to buy, easy to use support packages that help you make the most of your hardware
and software investments. They let you choose the support levels that meet your business requirements.
They help you contain total cost of ownership.

HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade
or extend your warranty. For many products, post-warranty HP Care Pack Services are available when
your original warranty has expired.

Why purchase an HP Care Pack service?

Why purchase an HP Care Pack service?

Why purchase an HP Care Pack service?

Why purchase an HP Care Pack service?

Your standard warranty protects against product defects. HP Care Pack Services help you guard against
unplanned downtime, which can reduce your productivity and profitability. These convenient service
packages:

Protect your investment in HP products
Provide consistent, predictable levels of support across your entire department or business
Ease budget planning with fixed-cost support that includes parts
Give you direct access to proven technical and problem-solving expertise
Deliver prompt, measurable results
Are available whenever and wherever you do business

HP Care Pack availability may vary by country and product.

Warranty and Services

Warranty and Services

Warranty and Services

Warranty and Services
Included with the Product

Included with the Product

Included with the Product

Included with the Product

Hewlett-Packard provides a 1-year, next-day, parts exchange, limited warranty for the HP StorageWorks
RDX Removable Disk Backup System, plus 9x5 phone support for the duration of the warranty.

HP warrants only that the StorageWorks software media will be free of physical defects for a period of
ninety (90) days from delivery.

For more information about HP's Global Limited Warranty and Technical Support, visit:

ftp://ftp.compaq.com/pub/products/storageworks/warranty/en_321708-008.pdf

Recommended

Recommended

Recommended

Recommended
Services

Services

Services

Services

In order to increase ROI and product uptime, and reduce the cost of ownership, Hewlett Packard
recommends:

3 year Next Business Day Parts Exchange

Guards against downtime, which reduces productivity and profitability
Eases budget planning with fixed-cost support that includes parts and labor
Direct access to proven technical and problem-solving expertise

QuickSpecs

HP StorageWorks RDX Removable Disk Backup System

HP StorageWorks RDX Removable Disk Backup System

HP StorageWorks RDX Removable Disk Backup System

HP StorageWorks RDX Removable Disk Backup System

Service and Support, HP Care Pack, and Warranty Information

DA - 13036   EMEA — Version 5 — June 5, 2009

Page 7

Summary of Contents for RDX REMOVABLE DL380

Page 1: ...GB 320 GB or 500 GB of data on a single removable disk cartridge at speeds of up to 108 GB hr Portable durable and rugged removable disk cartridges simply and securely store your backups off site for complete data protection and peace of mind HP StorageWorks RDX Removable Disk Backup System HP StorageWorks RDX Removable Disk Backup System HP StorageWorks RDX Removable Disk Backup System HP Storage...

Page 2: ... AJ934A HP StorageWorks RDX500 External Removable Disk Backup System AJ935A HP StorageWorks RDX160 Removable Disk Backup System DL Server Module NOTE NOTE NOTE NOTE 0D1 will appear after this part number on your sales order if factory integration is indicated AP724A HP StorageWorks RDX320 Removable Disk Backup System DL Server Module NOTE NOTE NOTE NOTE 0D1 will appear after this part number on yo...

Page 3: ...your business data your business data your business data Drag and drop file access makes backup as easy and convenient as the click of a mouse Protect your entire system with hands free HP RDX Continuous Data Protection Software Less time spent on backups with fast disk based file transfer retrieval performance Flexibility to meet budget and capacity requirements with choice of cartridge capacitie...

Page 4: ...able disk cartridge into the docking station The cartridge will automatically show up as a letter drive in Windows explorer with no extra formatting or extra steps required Simply select the files that need to be protected and drag them into the removable drive folder To restore files just reverse the process For a hands free backup experience use the HP RDX Continuous Data Protection Software des...

Page 5: ...tem provides a backup solution that enables on site backup data to be removed stored and rotated off site in an easy safe and secure way HP RDX Removable Disk Cartridges are portable palm size durable 2 5 inch disk drive features include ramp loading heads fluid dynamic bearings inactive state spin down and rugged designed and proven to withstand a 3 feet one meter drop onto concrete The robust HP...

Page 6: ...tions For details of which HP RDX Removable Disk Backup System models work with which systems including third party systems visit http www hp com go connect for the latest hardware compatibility information NOTE NOTE NOTE NOTE HP recommends that no more than one HP RDX Removable Disk Backup System be connected to a system at a time OS Support OS Support OS Support OS Support Microsoft Windows Linu...

Page 7: ...Are available whenever and wherever you do business HP Care Pack availability may vary by country and product Warranty and Services Warranty and Services Warranty and Services Warranty and Services Included with the Product Included with the Product Included with the Product Included with the Product Hewlett Packard provides a 1 year next day parts exchange limited warranty for the HP StorageWorks...

Page 8: ... HP Care Pack Services HP Care Pack Services HP Care Pack Services HP Care Pack Services Availability Services Availability Services Availability Services Availability Services 1 yr 1 yr 1 yr 1 yr 3 yr 3 yr 3 yr 3 yr 4 yr 4 yr 4 yr 4 yr 5 yr 5 yr 5 yr 5 yr HP Next Business Day Hardware Support N A E C N A N A Both Proactive 24 Critical Service relate only to reactive elements Proactive elements ar...

Page 9: ... Services For more information about HP Education Services for Storage and SAN visit http education hp com curr storsan html Additional Services Additional Services Additional Services Additional Services Information Information Information Information For more information about Deployment Per Event Consulting and Education services for HP Storage visit http www hp com hps storage For more informa...

Page 10: ...320 GB Removable Disk Cartridge HP RDX Continuous Data Protection Software CD AJ768A HP RDX500 Internal HP RDX500 Internal HP RDX500 Internal HP RDX500 Internal Removable Disk Backup Removable Disk Backup Removable Disk Backup Removable Disk Backup System System System System RDX Internal Docking Station installation poster HP StorageWorks CD containing electronic user s guide and drivers internal...

Page 11: ...tridge Q2040A HP 320 GB RDX Removable Disk Cartridge Q2041A HP 500 GB RDX Removable Disk Cartridge Q2042A Rack Mount Options Rack Mount Options Rack Mount Options Rack Mount Options HP StorageWorks 1U USB Rack Mount Kit NOTE NOTE NOTE NOTE 1U USB Rack Mount Kit holds up to two internal HP RDX Removable Disk Backup Systems NOTE NOTE NOTE NOTE Please refer to the following web page for further infor...

Page 12: ...ridge Cartridge Cartridge Cartridge 3 35 x 5 32 x 7 99 in 8 50 x 13 5 x 20 3 cm 3 35 x 5 32 x 7 99 in 8 50 x 13 5 x 20 3 cm 3 35 x 5 32 x 7 99 in 8 50 x 13 5 x 20 3 cm 3 35 x 5 32 x 7 99 in 8 50 x 13 5 x 20 3 cm Weight Weight Weight Weight Out of box Internal Out of box Internal Out of box Internal Out of box Internal Dock Dock Dock Dock 1 40 lb 635 g 1 40 lb 635 g 1 40 lb 635 g 3 29 lb 1494 g Out...

Page 13: ...es Load Unload cycles 5 000 minimum 5 000 minimum 5 000 minimum 5 000 minimum Compatibility Compatibility Compatibility Compatibility Backwards and forwards compatibility to any current future RDX removable disk cartridge Backwards and forwards compatibility to any current future RDX removable disk cartridge Backwards and forwards compatibility to any current future RDX removable disk cartridge Ba...

Page 14: ...on on docking station Off No Power Green Power is on and unit is working correctly Blinking Green Unit is ejecting the cartridge Amber Unit has detected a fault For more information run a diagnostic application Blinking Amber Host computer is accessing the media and the user has pressed the eject button The unit will eject the cartridge after the host access completes Activity LED on cartridge Act...

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