Diagnostic tools 64
power and can take control of the server video adapter to display the HPE ProLiant Pre-boot Health
Summary.
For additional information, see the following documents:
•
iLO 4 User Guide
— See the Hewlett Packard Enterprise website (
http://www.hpe.com/info/ilo/docs
•
ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting —
See "Troubleshooting
Resources (on page
)."
HPE Insight Diagnostics
The Insight Diagnostics is a proactive server management tool, available in both offline and online
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify
server installations, troubleshoot problems, and perform repair validation.
The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the
OS is not running. To run this utility, boot the server using Intelligent Provisioning.
The Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft Windows and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, see the Hewlett Packard Enterprise website
http://www.hpe.com/servers/diags
).The Insight Diagnostics Online Edition is also available in the SPP.
HPE Insight Diagnostics survey functionality
HPE Insight Diagnostics (on page
) provides survey functionality that gathers critical hardware and
software information on ProLiant servers.
This functionality supports operating systems that are supported by the server. For operating systems
supported by the server, see the Hewlett Packard Enterprise website
http://www.hpe.com/info/supportos
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every Intelligent Provisioning-assisted HPE Insight Diagnostics
installation, or it can be installed through the SPP.
Active Health System
The HPE Active Health System provides the following features:
•
Combined diagnostics tools/scanners
•
Always on, continuous monitoring for increased stability and shorter downtimes
•
Rich configuration history
•
Health and service alerts
•
Easy export and upload to Service and Support
The Active Health System monitors and records changes in the server hardware and system
configuration. The Active Health System assists in diagnosing problems and delivering rapid resolution if
server failures occur.
The Active Health System collects the following types of data:
•
Server model
•
Serial number
