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HP ProLiant DL580 Gen8, Maintenance And Service Manual

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HP ProLiant DL580 Gen8 Maintenance And Service Manual Download Page 67

 

Diagnostic tools  67 

Diagnostic tools 

Troubleshooting resources 

The 

HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting

 provides procedures for resolving 

common problems and comprehensive courses of action for fault isolation and identification, issue resolution, 

and software maintenance on ProLiant servers and server blades. To view the guide, select a language: 

•

 

English (

http://www.hp.com/support/ProLiant_TSG_v1_en

) 

•

 

French (

http://www.hp.com/support/ProLiant_TSG_v1_fr

) 

•

 

Spanish (

http://www.hp.com/support/ProLiant_TSG_v1_sp

) 

•

 

German (

http://www.hp.com/support/ProLiant_TSG_v1_gr

) 

•

 

Japanese (

http://www.hp.com/support/ProLiant_TSG_v1_jp

) 

•

 

Simplified Chinese (

http://www.hp.com/support/ProLiant_TSG_v1_sc

) 

The 

HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages

 provides a list of error messages 

and information to assist with interpreting and resolving error messages on ProLiant servers and server 

blades. To view the guide, select a language: 

•

 

English (

http://www.hp.com/support/ProLiant_EMG_v1_en

) 

•

 

French (

http://www.hp.com/support/ProLiant_EMG_v1_fr

) 

•

 

Spanish (

http://www.hp.com/support/ProLiant_EMG_v1_sp

) 

•

 

German (

http://www.hp.com/support/ProLiant_EMG_v1_gr

) 

•

 

Japanese (

http://www.hp.com/support/ProLiant_EMG_v1_jp

) 

•

 

Simplified Chinese (

http://www.hp.com/support/ProLiant_EMG_v1_sc

) 

 

HP Insight Diagnostics survey functionality 

HP Insight Diagnostics (on page 

68

) provides survey functionality that gathers critical hardware and software 

information on ProLiant servers. 
This functionality supports operating systems that are supported by the server. For operating systems 
supported by the server, see the HP website (

http://www.hp.com/go/supportos

). 

If a significant change occurs between data-gathering intervals, the survey function marks the previous 

information and overwrites the survey data files to reflect the latest changes in the configuration. 
Survey functionality is installed with every Intelligent Provisioning-assisted HP Insight Diagnostics installation, 
or it can be installed through the SPP. 

 

Summary of Contents for ProLiant DL580 Gen8

Page 1: ...8 Server This document is intended for experienced service technicians HP assumes that you are qualified in the servicing of computer equipment are trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations Part Number 742022 002 October 2015 Edition 2 ...

Page 2: ...nd services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows and Windows Server are U S registered trademarks of Microsoft Corporation Intel and Xeon are registered trademarks of Intel Corporation in the U S and other countries microSD is a trademark or registered trade...

Page 3: ...er 30 Remove the processor memory drawer cover 31 Remove the SPI board 31 4U rack bezel 33 Fan 33 Drive blank 34 Drive 34 Left bezel USB video 35 USB video cable Discovery Services 36 Right bezel UID power SID 37 UID power SID cable 38 Hot plug power supply 39 Power supply blank 40 Expansion board 40 Expansion slot cover 41 Expansion board guides 42 Flash backed write cache procedures 43 Removing ...

Page 4: ... panel components 72 Front panel LEDs and buttons 73 Systems Insight Display 74 Rear panel components 75 Power supply LED 76 I O board components 77 System maintenance switch 78 NMI jumper 78 SPI board components 79 Power daughter board components 80 Processors and memory cartridges 81 DIMM slot locations 82 Drive bay numbering 82 Hot plug drive LED definitions 83 FBWC capacitor slots 84 FBWC modu...

Page 5: ...n will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the pro...

Page 6: ...ine la société de courses ou le transporteur à utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agrée local Pour plus d informations sur ce programme en Amérique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pièces seules Votre garantie limitée HP peut inclure un service de garantie pièces seules Dans ce cas les pièces de ...

Page 7: ... Self Repair um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile für die das Customer Self Repair Verfa...

Page 8: ...tegorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Opcional componentes para los que la reparación por parte del usuario es opcional Estos componentes también están diseñados para que puedan ser r...

Page 9: ...orieën CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te v...

Page 10: ...ependendo do tipo de serviço de garantia destinado ao produto OBSERVAÇÃO Algumas peças da HP não são projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um técnico autorizado substitua a peça Essas peças estão identificadas com a marca No Não no catálogo de peças ilustrado Conforme a disponibilidade e o local geográfico as peças CSR serão enviadas no p...

Page 11: ...Customer self repair 11 No caso desse serviço a substituição de peças CSR é obrigatória Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço ...

Page 12: ...Customer self repair 12 ...

Page 13: ...Customer self repair 13 ...

Page 14: ...Customer self repair 14 ...

Page 15: ...ich customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service de...

Page 16: ...rvicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet 1 Mandatory Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2 Optional Opcional componentes para...

Page 17: ...Illustrated parts catalog 17 ...

Page 18: ...bly left ear bezel 735525 001 Optional2 11 Power supplies a HP 1200 W power supply 230 V 94 efficiency 748896 001 Mandatory1 b HP 1200 W power supply 12 V 94 efficiency 660185 001 Mandatory1 c HP 1500 W power supply 94 efficiency 704604 001 Mandatory1 12 Processors a Intel Xeon E7 8880Lv2 2 2GHz 15 core 37 5MB 105W Processor 734144 001 Optional2 b Intel Xeon E7 4890v2 2 8GHz 15 core 37 5MB 155W Pr...

Page 19: ...734154 001 Optional2 l Intel Xeon E7 4809v2 1 9GHz 6 core 12MB 105W Processor 734155 001 Optional2 Boards 13 I O board 735511 001 Optional2 14 SPI board 735512 001 Optional2 15 Top SAS backplane 735520 001 Optional2 16 Power backplane assembly 735526 001 a Power daughter board Optional2 b Power supply backplane Optional2 17 DIMMs a 4 GB Single Rank x4 PC3L 12800R DDR3 1600 715282 001 Mandatory1 b ...

Page 20: ...SFF 6G 718139 001 Mandatory1 d 480 GB SATA SFF 6G 718138 001 Mandatory1 e 600 GB SATA SFF 6G 739959 001 Mandatory1 f 300 GB SATA SFF 6G 739954 001 Mandatory1 g 240 GB SATA SFF 6G 718137 001 Mandatory1 h 800 GB SATA SFF 6G 692167 001 Mandatory1 i 400 GB SATA SFF 6G 692166 001 Mandatory1 j 200 GB SATA SFF 6G 692165 001 Mandatory1 k 100 GB SATA SFF 6G 692164 001 Mandatory1 l 800 GB SAS SFF 6G 691027 ...

Page 21: ...cultatif Pièces pour lesquelles la réparation par le client est facultative Ces pièces sont également conçues pour permettre au client d effectuer lui même la réparation Toutefois si vous demandez à HP de remplacer ces pièces l intervention peut ou non vous être facturée selon le type de garantie applicable à votre produit 3 No Non Certaines pièces HP ne sont pas conçues pour permettre au client d...

Page 22: ...titución de estos componentes Dichos componentes se identifican con la palabra No en el catálogo ilustrado de componentes 1 Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening 2 Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen z...

Page 23: ...Illustrated parts catalog 23 ...

Page 24: ...atic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Preparation procedures To access some components and perform certain service procedures you must perform one or mo...

Page 25: ...the server data 2 Shut down the operating system as directed by the operating system documentation NOTE If the operating system automatically places the server in Standby mode omit the next step 3 Press the Power On Standby button to place the server in Standby mode When the server activates Standby power mode the system power LED changes to amber IMPORTANT Pressing the UID button illuminates the ...

Page 26: ...by pressing the server rail release latches Remove the server from the rack WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinc...

Page 27: ...nal health and safety requirements and guidelines for manual material handling To remove the server from the rack 1 Pull down the quick release levers on each side of the server to release the server from the rack If necessary loosen the rack screws 2 Extend the server on the rack rails until the server rail release latches engage 3 Remove the server from the rack After performing the installation...

Page 28: ...Removal and replacement procedures 28 o Top loading telescoping rails o Front loading telescoping rails ...

Page 29: ...TION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To remove the component 1 Power down the server on page 25 2 Extend the server from the rack on page 25 3 Open the locking latch slide the access panel to the rear of the chassis and remove the acc...

Page 30: ... the processor memory drawer WARNING The processor memory drawer weighs more than 11 3 kg 25 0 lb Use extra caution when removing and replacing the processor memory drawer 1 Remove the processor memory drawer shipping screws if installed Retain the screws for future use Processor memory drawer shipping screw locations on page 30 2 Push the button on the release lever 3 Lower the handle and then ex...

Page 31: ...or memory drawer cover 1 Remove the processor memory drawer shipping screws if installed Retain the screws for future use Processor memory drawer shipping screw locations on page 30 2 Remove the processor memory drawer on page 30 3 Remove the processor memory drawer cover Remove the SPI board To remove the component 1 Power down the server on page 25 2 Remove all power ...

Page 32: ...r memory drawer shipping screw locations on page 30 6 Extend the processor memory drawer approximately 2 54 5 1 cm 1 2 inches 7 Loosen the thumbscrews on the SPI board and then lift the SPI board to access the cables 8 Disconnect all cables from the SPI board IMPORTANT If replacing the SPI board or clearing NVRAM you must re enter the server serial number through the Advanced System ROM options in...

Page 33: ...acement procedures 33 4U rack bezel Remove the component as indicated To replace the component reverse the removal procedure Fan Remove the component as indicated To replace the component reverse the removal procedure ...

Page 34: ...1 Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions on page 83 2 Back up all server data on the drive 3 Remove the drive To replace the component CAUTION To prevent improper cooling and thermal damage do not operate the server or the enclosure unless all drive and device bays are populated with either a component or a blank ...

Page 35: ...tions Hot plug drive LED definitions on page 83 Left bezel USB video To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 25 4 Remove the processor memory drawer cover on page 31 ...

Page 36: ...e server 6 Disconnect the cable from the bezel To replace the component reverse the removal procedure USB video cable Discovery Services To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend the server from the rack on page 25 ...

Page 37: ...age 31 7 Remove the left bezel Left bezel USB video on page 35 8 Disconnect the cable from the bezel 9 Disconnect the cable from the SPI board To replace the component reverse the removal procedure Right bezel UID power SID To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source ...

Page 38: ...essor memory drawer on page 30 5 Using a Torx T 10 screwdriver remove the screws securing the bezel to the chassis Then remove the assembly from the server 6 Disconnect the cable from the bezel To replace the component reverse the removal procedure UID power SID cable To remove the component 1 Power down the server on page 25 2 Remove all power ...

Page 39: ...stalling redundant hot plug power supplies in pairs To confirm the redundancy of your configuration see the HP power advisor at the HP website http www hp com go hppoweradvisor WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical o...

Page 40: ...nent reverse the removal procedure Expansion board CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server...

Page 41: ...ct any cables attached to the expansion board 7 Remove the retaining screw if installed 8 Remove the expansion board To replace the component reverse the removal procedure Expansion slot cover CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed ...

Page 42: ... replace the component reverse the removal procedure Expansion board guides CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the serve...

Page 43: ...up on the guide to snap it into place Flash backed write cache procedures Two types of procedures are provided for the FBWC option Removal and replacement of failed components o Removing the cache module on page 44 o Removing the capacitor pack on page 45 Recovery of cached data from a failed server Recovering data from the flash backed write cache on page 47 ...

Page 44: ...ontroller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data 1 Back up all data 2 Close all applications 3 Power down the server on page 25 4 Remove all power a Disconnect each power cord from the power source b Disconnect each power ...

Page 45: ...isk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed To remove the component CAUTION The cache module connector does not use the industry standard DDR3 min...

Page 46: ...ecaution ensures that the system does not erroneously mark the drives as failed when the server is powered up 5 Extend the server from the rack on page 25 6 Remove the access panel on page 29 7 Extend the processor memory drawer approximately 2 54 5 1 cm 1 2 inches 8 Remove the SPI board on page 31 9 Disconnect the capacitor pack cable from the cache module on the SPI board or the PCIe controller ...

Page 47: ...nsfer the drives from the failed server to the recovery server 4 Perform one of the following o If the array controller has failed remove the cache module and capacitor pack from the failed array controller and install the cache module and capacitor pack on an identical array controller model in the recovery server o If the server has failed remove the controller cache module and capacitor pack fr...

Page 48: ...nd you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data 1 Back up all data 2 Close all applications 3 Power down the server on page 25 4 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server CAUTION In systems that use external data storage be sure that the server is the firs...

Page 49: ...ory cartridge To remove the component 1 Power down the server on page 25 2 Remove the processor memory drawer shipping screws if installed Retain the screws for future use Processor memory drawer shipping screw locations on page 30 3 Remove the processor memory drawer on page 30 4 Remove the processor memory drawer cover on page 31 ...

Page 50: ...Removal and replacement procedures 50 5 Remove the failed memory cartridge 6 Open the memory cartridge cover 7 Remove the DIMMs from the failed memory cartridge a Open the DIMM slot latches ...

Page 51: ...nd replacement procedures 51 b Remove the DIMM To replace the component 1 Install the DIMMs in the replacement memory cartridge a Open the DIMM slot latches b Install the DIMM 2 Close the memory cartridge cover ...

Page 52: ... panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed To remove the component 1 Remove all power a Disconnect each power cord fr...

Page 53: ...heatsink CAUTION To prevent the heatsink from tilting to one side during installation and removal procedures use a diagonally opposite pattern an X pattern when loosening and tightening the two spring loaded screws To prevent the screws from breaking off do not over tighten the screws A maximum torque of 0 45 N m 4 in Ib is set for the system ...

Page 54: ...age to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same par...

Page 55: ...memory drawer cover on page 31 6 Remove the heatsink Heatsink on page 52 7 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket 8 Remove the processor from the processor retaining bracket CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area ...

Page 56: ...o not touch the processor or the processor socket contacts 2 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press on...

Page 57: ...onally opposite pattern an X pattern when loosening and tightening the two spring loaded screws To prevent the screws from breaking off do not over tighten the screws A maximum torque of 0 45 N m 4 in Ib is set for the system 5 Install the heatsink 6 Install the processor memory drawer cover 7 Install the processor memory drawer 8 Connect each power cord to the server 9 Connect each power cord to ...

Page 58: ...Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend or remove the server from the rack Extend the server from the rack on page 25 Remove the server from the rack on page 26 4 Remove the access panel on page 29 5 Extend the processor memory drawer approximately 2 54 5 1 cm 1 2 inches 6 Remove the SPI board on page 31 7 Remove the FlexibleLOM Flexib...

Page 59: ...efore beginning any system installation Improper grounding can cause electrostatic discharge To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Remove the access panel on page 29 4 Extend or remove the server from the rack Extend the server from the rack on page 25 Remove th...

Page 60: ... and replacement procedures 60 5 Extend the processor memory drawer approximately 2 54 5 1 cm 1 2 inches 6 Remove the SPI board on page 31 7 Remove any drives installed in bays 6 10 8 Disconnect the data cable ...

Page 61: ...verse the removal procedure Power daughter board To remove the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Extend or remove the server from the rack Extend the server from the rack on page 25 Remove the server from the rack on page 26 ...

Page 62: ...e power source b Disconnect each power cord from the server 3 Extend or remove the server from the rack Extend the server from the rack on page 25 Remove the server from the rack on page 26 4 Remove the processor memory drawer on page 30 5 Remove the access panel on page 29 6 Remove the power daughter card Power daughter board on page 61 7 Remove the I O board I O board on page 58 8 Do the followi...

Page 63: ...move the component 1 Power down the server on page 25 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Remove any attached network cables 4 Extend or remove the server from the rack Extend the server from the rack on page 25 Remove the server from the rack on page 26 ...

Page 64: ...age 31 7 Loosen the thumbscrew and then remove the FlexibleLOM from the server To replace the component reverse the removal procedure Battery If the server no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years ...

Page 65: ... b Disconnect each power cord from the server 3 Extend the server from the rack on page 25 4 Remove the access panel on page 29 5 Remove the SPI board on page 31 6 Remove the battery IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through UEFI System Utilities IMPORTANT To avoid a mismatch between bo...

Page 66: ...gures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board Contact an HP authorized service provider for a replacement system board and TPM board ...

Page 67: ... and server blades To view the guide select a language English http www hp com support ProLiant_EMG_v1_en French http www hp com support ProLiant_EMG_v1_fr Spanish http www hp com support ProLiant_EMG_v1_sp German http www hp com support ProLiant_EMG_v1_gr Japanese http www hp com support ProLiant_EMG_v1_jp Simplified Chinese http www hp com support ProLiant_EMG_v1_sc HP Insight Diagnostics survey...

Page 68: ...n is also available in the SPP HP UEFI System Utilities For servers that support UEFI the HP UEFI System Utilities is embedded in the system ROM The UEFI System Utilities enable you to perform a wide range of configuration activities including Configuring system devices and installed options Enabling and disabling system features Displaying system information Selecting the primary boot controller ...

Page 69: ...ue use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings For more information see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Restoring and customizing configuration settings You can reset all configuration settings to the factory default settings or you can restore sys...

Page 70: ...er serial number and product ID After you replace the SPI board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access System Utilities 2 From the System Utilities screen select System Configuration BIOS Platform Configuration RBSU Advanced Options Advanced System ROM Options Serial Number and then press the Enter key 3 Enter t...

Page 71: ...ecifically HP provides legacy USB functionality for the following POST system boot UEFI System Utilities Pre boot UEFI shell DOS Operating environments which do not provide native USB support Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys This solution provides for use of a permanent USB key installed in the internal connector...

Page 72: ...ront panel components Item Description 1 Drive bays 6 10 2 Systems Insight Display 3 Fans 1 4 4 Drive bays 1 5 5 Discovery services connectors 6 Video connector 7 USB connectors 2 Drives installed in these bays require the optional SAS backplane and cables ...

Page 73: ...ndby Off No power present 2 Health LED Solid green Normal Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Fast flashing red 4 Hz cycles per sec System power fault 3 Aggregate NIC LED Solid green Link to network Flashing green Linked with activity on the network Off No network connection 4 UID button link Solid blue Activated Flashing blue 1 Hz cycle per sec Remote ma...

Page 74: ...g amber Power on denied Off Standby 2 Overtemperature Off Normal Amber Failed or missing component 3 Amp status Off No protection Green Protection enabled Amber Memory failure occurred Amber flashing Memory configuration error 4 NIC activity link Green Linked to network Green flashing Linked with activity on the network Off No network connection All other LEDs Off Normal Amber Failed or missing co...

Page 75: ...on board slot 2 3 Expansion board slot 3 4 Expansion board slot 4 5 Expansion board slot 5 6 Expansion board slot 6 7 Expansion board slot 7 8 Expansion board slot 8 9 Expansion board slot 9 10 FlexibleLOM slot 11 SPI board 12 Power supply 1 13 Power supply 2 14 Power supply bay 3 15 Power supply bay 4 ...

Page 76: ...r supply Front external health LED Located on the front panel Status Off Off Off No AC power to power supply units Off Off Green AC present Standby outputs on Power supply DC outputs on and OK On Off Amber flashing redundant Red flashing non redundant Power supply failure includes over voltage and over temperature ...

Page 77: ... 1 3 Slot 2 PCIe3 x16 16 8 4 2 1 4 System maintenance switch 5 Slot 3 PCIe3 x16 16 8 4 2 1 6 Slot 4 PCIe3 x16 8 4 2 1 7 Slot 5 PCIe3 x16 8 4 2 1 8 Slot 6 PCIe3 x16 16 8 4 2 1 9 Slot 7 PCIe3 x16 8 4 2 1 10 Slot 8 PCIe3 x16 8 4 2 1 11 Slot 9 PCIe3 x16 16 8 4 2 1 12 SPI board connector 13 FlexibleLOM connector ...

Page 78: ...ng in UEFI System Utilities supersedes this switch IMPORTANT To avoid a mismatch between boot modes HP recommends setting system maintenance switch 7 to the same BIOS boot mode the server is deployed in Otherwise the storage controller may not recognize the OS installed on the storage media NMI jumper The NMI jumper allows administrators to perform a memory dump before performing a hard reset Cras...

Page 79: ...connector 5 microSD card slot 6 TPM connector 7 Front video USB connector 8 Battery 9 Internal USB connector 10 Serial connector 11 Video connector 12 USB connectors 4 13 iLO connector 14 FlexibleLOM port 1 15 FlexibleLOM port 2 16 FlexibleLOM port 3 17 FlexibleLOM port 4 Port configuration is dependent on the installed FlexibleLOM and may differ from what is shown in the illustration ...

Page 80: ... O board auxiliary power connector 3 I O board auxiliary power connector 4 I O board auxiliary power connector 5 I O board auxiliary power connector 6 I O board auxiliary power connector 7 I O board auxiliary power connector 8 Power backplane data connector 9 Power backplane data connector 10 I O board power connector ...

Page 81: ...ent identification 81 Processors and memory cartridges The processor memory drawer contains 4 processor sockets and 8 memory cartridges For DIMM numbering and installation guidelines see the server user guide ...

Page 82: ... locations Each memory cartridge contains 12 DIMM slots Install DIMMs in pairs in alphabetical order For installation guidelines see the server user guide Drive bay numbering Drives installed in bays 6 10 require the optional SAS backplane ...

Page 83: ...ore of the logical drives to fail Off Removing the drive does not cause a logical drive to fail 4 Drive status Solid green The drive is a member of one or more logical drives Flashing green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing Flashing amber green The drive is a member of one or more logical drives a...

Page 84: ... on the reverse side of the cache module to facilitate status viewing 1 Amber 2 Green 3 Green Interpretation Off Off Off The cache module is not powered Off Flashing once every 2 seconds Flashing once every 2 seconds The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing once per second Flashing once per second The cach...

Page 85: ...rs Flashing once per second Flashing once per second Off The current backup failed and data has been lost Flashing once per second Flashing once per second On A power error occurred during the previous or current boot Data may be corrupt Flashing once per second On Off An overtemperature condition exists Flashing twice per second Flashing twice per second Off The capacitor pack is not attached Fla...

Page 86: ...Cabling 86 Cabling Server cabling Item Description 1 Standby power cable 2 Power supply data cable 3 Front video USB cable 4 Systems Insight Display cable ...

Page 87: ...d on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 kPa Mechanical specifications Specification Value Height 17 5 cm 6 88 in Depth 73 6 cm 29 in Width 44 4 cm 17 48 in Weight maximum 52 kg 115 lb Weight no drives installed 33 kg 73 lb Power supply specifications Depending on installed options the server is configured with one of the followi...

Page 88: ...C input low line 1200 W at 200V to 240V AC input High line Rated steady state power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input Maximum peak power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input HP 1500 W Common Slot Platinum Plus Hot Plug Power Supply 94 efficiency Specification Value Input requirements Rated input voltage 200 to 240...

Page 89: ...Automatic Server Recovery CSA Canadian Standards Association DDDC Double Device Data Correction ESD electrostatic discharge FBWC flash backed write cache IEC International Electrotechnical Commission iLO 4 Integrated Lights Out 4 IML Integrated Management Log KVM keyboard video and mouse NVRAM nonvolatile memory ...

Page 90: ...ed PDU power distribution unit PID port ID POST Power On Self Test QPI QuickPath Interconnect RAS Reliability Availability Serviceability RBSU ROM Based Setup Utility SAS serial attached SCSI SD Secure Digital SDDC Single Device Data Correction SFF small form factor SIM Systems Insight Manager SMI Scalable memory interfaces ...

Page 91: ...ce SPP HP Service Pack for ProLiant TMRA recommended ambient operating temperature TPM Trusted Platform Module UEFI Unified Extensible Firmware Interface UID unit identification UPS uninterruptible power system USB universal serial bus VCA Version Control Agent ...

Page 92: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 93: ... 82 documentation 92 documentation feedback 92 drive bay numbering 82 drive blank 34 drives 34 83 E electrostatic discharge 24 embedded UEFI shell 70 environmental requirements 87 environmental specifications 87 expansion board 40 expansion board guides 42 expansion slot covers 41 extending server from rack 25 external USB functionality 71 F fans 33 85 fans removing 33 fans replacing 33 FBWC modul...

Page 94: ...nt procedures 24 removing server from rack 26 removing the processor memory drawer 30 required tools 24 requirements environmental 87 Right bezel UID power SID 37 S safety considerations 24 safety information 24 SAS backplane 59 secure boot configuration 69 serial number 70 server specifications 87 spare part numbers 15 specifications 87 specifications environmental 87 specifications power supply ...

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