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HP Presario R3000 - Notebook PC, User Manual

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© Copyright 2009 Hewlett-Packard Development Company, L.P. 

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express 

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP 

shall not be liable for technical or editorial errors or omissions contained herein. 

Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation. 

Intended audience 

This guide is for the person who operates, configures, maintains, and troubleshoots UPSs. HP assumes 
you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in 
products with hazardous energy levels. 

Summary of Contents for Presario R3000 - Notebook PC

Page 1: ...HP UPS R T3000 User Guide Part Number 507932 002 December 2009 Second Edition ...

Page 2: ...d be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows and Windows Server are U S registered trademarks of Microsoft Corporation Intended audience This guide is for the person who operates configures maintains and troubleshoots UPSs HP assumes you are qualified in the servicing of high voltage e...

Page 3: ...ting the USB communications port 21 Connecting the REPO port 21 Connecting the ground bonding cable 23 Connecting the UPS to utility power 24 Connecting devices to the UPS 24 Connecting the UPS cord retention clips 25 Charging the UPS batteries 25 Starting power to the load 26 Installing the UPS as a tower 26 Connecting the battery leads 26 Rotating the logo badge 27 Attaching the UPS front bezel ...

Page 4: ...tery care and storage guidelines 45 Determining when to replace batteries 45 Obtaining new batteries 45 UPS battery replacement procedure 46 Testing the new battery module 47 Replacing the UPS 47 Replacing the ERM 48 Updating the UPS firmware 48 Configuring a USB to serial converter 48 Reassigning the USB COM ports 49 Power management 51 Power management software 51 Troubleshooting 52 LED troubles...

Page 5: ...ntact information 65 Warranty information 66 Limited warranty 66 250 000 Computer Load Protection Guarantee 66 Pre Failure Battery Warranty 66 Recommended duration of use 67 Regulatory compliance notices 68 Regulatory compliance identification numbers 68 Federal Communications Commission notice 68 FCC rating label 68 Class A equipment 68 Class B equipment 68 Declaration of conformity for products ...

Page 6: ...Grounding methods to prevent electrostatic discharge 74 Acronyms and abbreviations 75 Index 77 ...

Page 7: ...or loads up to a maximum of 3300 VA 3000 W these numbers might vary by model To benefit from the latest product enhancements update to the latest versions of UPS firmware and software NOTE To download the latest versions of UPS firmware and software see the HP website http www hp com go rackandpower UPS front panel Item Description 1 Battery compartment 2 Front panel display ...

Page 8: ...ton Silences UPS alarms Silencing an audible alarm on page 42 2 Off button Places the UPS in Standby mode on page 38 3 On button Powers up the UPS Starting power to the load on page 26 4 Battery Start button Starts the UPS on battery power when pressed with the On button UPS front panel LED indicators ...

Page 9: ...load level is greater than 75 5 Overload On The load level is greater than 100 6 On Bypass 7 On Battery 8 Utility For more information see LED troubleshooting on page 52 HP UPS R T3000 models UPS model Description R T3000 NA and R T3000j JPN Domestic Japanese Low voltage Nondetachable NEMA L5 30 plug R T3000h NA and R T3000h JPN Domestic High voltage Nondetachable NEMA L6 20 plug R T3000 INT Inter...

Page 10: ...ector 9 Cord retention clip attachment locations 10 Load segment circuit breakers 11 Power cord with L5 30 plug 12 Option slot R T3000h NA and R T3000h JPN rear panel Item Description 1 Option slot 2 USB port 3 Serial communications port 4 Load segment 1 one IEC 320 C19 receptacle 5 Load segment 2 one IEC 320 C19 receptacle 6 Load segment 1 three IEC 320 C13 receptacles 7 Load segment 2 three IEC ...

Page 11: ...ent 2 one IEC 320 C19 receptacle 6 Load segment 1 three IEC 320 C13 receptacles 7 Load segment 2 three IEC 320 C13 receptacles 8 ERM connector 9 Cord retention clip attachment locations 10 Ground bonding screw 11 REPO port 12 Input power receptacle IEC 320 C19 for country specific plug attachment REPO port The UPS includes an isolated REPO port When properly wired the REPO feature enables the powe...

Page 12: ...nually powered up To restore power to the load devices after the REPO feature is activated press the On button after the AC source is reconnected to the UPS IMPORTANT Pressing and holding the On button without utility present normally initiates a battery start and the UPS assumes the load However if the On button is pressed and a REPO is detected battery start is inhibited and the UPS is not able ...

Page 13: ...nual material handling 55 kg 122 lb This symbol indicates that the ERM exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling WARNING To prevent personal injury from earth conductor leakage current Do not operate ...

Page 14: ... equipment nameplate ratings should be used when addressing this concern Reliable earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit such as the use of power strips Electrical requirements All models require a dedicated unshared branch circuit suitably rated for the...

Page 15: ...her in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason NOTE If preparing the rails for integrated shipping follow the same instructions as in Installing the UPS Installing the UPS as a tower on page 26 Installing the UPS in a rack on page 18 NOTE Mounting hardware for square and round holed racks ...

Page 16: ...Installation 16 2 Insert screws through the rack into the mounting rail and the front of each mounting bracket 3 Install cage nuts or clip nuts into the rear of the rack ...

Page 17: ...Installation 17 4 Insert screws through the mounting rail into the cage nuts or clip nuts 5 Tighten the wing nuts or hex nuts ...

Page 18: ...NING A risk of personal injury or damage to the equipment exists Uneven loading of equipment in the rack might cause the rack to become unstable Install the heavier components first and then continue to populate the rack from the bottom to the top 1 Install the mounting rails Installing the mounting rails on page 14 2 Install the mounting ears on the chassis using the screws provided 3 With one pe...

Page 19: ...the rack using the supplied screws Connecting the battery leads WARNING To prevent personal injury from electric shock or damage to the equipment remove the battery lead labels and verify that the ERM circuit breakers are in the Off position ...

Page 20: ...rial communications port CAUTION Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer IMPORTANT Power management software requires the communications port to be appropriately cabled to the host computer ...

Page 21: ...Installation 21 Connecting the USB communications port Connecting the REPO port ...

Page 22: ...ircuit IMPORTANT The remote switch must be in the Off open position to enable power to the output receptacles NOTE Wire the connector block using stranded nonshielded wire AWG 22 18 or equivalent Separate wire pairs are attached to a single normally open contact in a parallel connection HP recommends using different colors for the positive and negative wires If a connector becomes disconnected and...

Page 23: ...PO port see REPO port on page 11 For information about verifying the REPO connection see Verifying the REPO port connection on page 42 Connecting the ground bonding cable NOTE UPS appearance might vary depending on the specific unit installed The ground bonding screw is provided as an attachment point for conductors Use a ground bonding cable if the rack contains any conductors for the purpose of ...

Page 24: ...ded earthed electrical outlet that is installed near the equipment and is easily accessible Do not disable the grounding plug on the input line cord The grounding plug is an important safety feature Do not use extension cords Connect the UPS to a grounded utility power outlet When the UPS is plugged in it automatically enters Standby mode and begins charging the batteries Connecting devices to the...

Page 25: ... to the output receptacles on the rear panel of the UPS or Connect devices to the output receptacles on the rear panel of the UPS using the IEC to IEC power cords included with the UPS To provide additional receptacles Plug a PDU into the PDU output receptacle The PDU output receptacle is part of load segment 1 and can be turned off and on using power management software on page 51 Plug an extensi...

Page 26: ...r to the load by placing the UPS in Operate mode on page 38 IMPORTANT AC power must be available the first time the UPS is started Installing the UPS as a tower Before installing the unit review and adhere to all warnings provided in Precautions on page 13 Connecting the battery leads WARNING To prevent personal injury from electric shock or damage to the equipment remove the battery lead labels a...

Page 27: ...it 90 degrees and then replace it in the bezel Attaching the UPS front bezel Attaching the tower conversion stands WARNING To reduce the risk of personal injury or damage to the equipment the tower conversion stands must be properly attached when the unit is installed as a tower ...

Page 28: ... the preinstalled screws attach the tower conversion stands to the unit Continuing the installation To continue the UPS installation follow the instructions starting with Connecting the serial communications port on page 20 ...

Page 29: ...Installation 29 Installing the extension bars if included ...

Page 30: ...ment exists Uneven loading of equipment in the rack might cause the rack to become unstable Install the heavier components first and then continue to populate the rack from the bottom to the top 1 Install the mounting rails Installing the mounting rails on page 14 2 Install the mounting ears on the chassis using the screws provided 3 With one person on each side lift the chassis to rail level and ...

Page 31: ...Installation 31 4 Attach the chassis to the rack using the supplied screws Connecting the battery leads ...

Page 32: ...Installation 32 Attaching the ERM front bezel ...

Page 33: ...Installation 33 Connecting the ERM to the UPS 1 Remove the ERM connector bracket from the UPS 2 Plug the ERM cable 2 in the socket 1 at the rear of the UPS ...

Page 34: ...socket at the rear of the first ERM Up to two ERM units can be connected c Attach the ERM connector bracket to the first ERM as a cord retention bracket for the ERM cable Switching on the ERM circuit breaker Charging the ERM batteries Connect the UPS to a grounded utility power outlet When the UPS is plugged in the unit automatically enters Standby mode and begins charging the ERM batteries Allow ...

Page 35: ...re to all warnings provided in Precautions on page 13 The tower stands and associated hardware ship with the UPS Rotating the logo badge Gently pull out the logo badge rotate it 90 degrees and then replace it in the bezel Attaching the ERM front bezel Attaching the tower conversion stands ...

Page 36: ...rsion stands must be properly attached when the unit is installed as a tower 1 Using the preinstalled screws attach the tower conversion stands to the unit 2 Remove a screw from the inner most rear corner of the UPS and ERM 3 To attach the tower brackets o For the front bracket use the mounting ear screws ...

Page 37: ...tion 37 o For the rear bracket use the screws removed from the chassis Continuing the installation To continue the ERM installation follow the instructions starting with Connecting the ERM to the UPS on page 33 ...

Page 38: ...T While in Standby mode the UPS maintains the charge on the batteries but no power is available at the output receptacles The UPS remains in Standby mode until an alternate mode is selected or until utility power is removed For the location of buttons see UPS front panel controls on page 8 For the location of LEDs see UPS front panel LED indicators on page 8 Operate mode In Operate mode Power is a...

Page 39: ...y mode the UPS supplies power without being connected to utility power When utility power becomes available the UPS returns to Operate mode After the UPS is initially connected to utility power it can be started on battery power thereafter To start the UPS in Battery mode no utility power present press and hold the On and Battery Start buttons simultaneously for three seconds Auto Bypass mode The ...

Page 40: ...ts to transfer to Operate mode Off 3 seconds Every 0 5 seconds until the button is released Operate Yes Transfers to Standby mode and power to the load ceases Standby Yes No action Battery No Powers down the UPS and power to the load ceases Auto bypass Yes or No Transfers to Standby mode or Converter Off mode and power to the load ceases Self Test 0 5 seconds Any Yes or No Silences audible alarms ...

Page 41: ...ace the UPS in Configure mode on page 39 The LEDs associated with the currently configured parameters illuminate A flashing cursor indicates where you are in the configuration process as you scroll through the available settings 2 Press the On button to scroll through the options Each time the On button is pressed the audible alarm sounds 3 If the On button is pressed and the UPS does not respond ...

Page 42: ...tiate a REPO by closing the REPO contact The Self Test Battery Fault Site Wiring Fault Overtemperature Overload and Utility LEDs flash CAUTION If the polarity is reversed while connecting the REPO port the UPS powers up normally 2 Verify proper connection of the REPO port a Power up the UPS Starting power to the load on page 26 b Disconnect the REPO port c Reconnect the REPO port If the polarity i...

Page 43: ...Maintenance 43 Maintenance Removing the UPS front bezel Removing the ERM front bezel Replacing the UPS option card This component is hot swappable and can be replaced without powering down the UPS ...

Page 44: ...ies To replace the batteries 1 Read and observe the requirements in Important battery safety information on page 44 and Battery care and storage guidelines on page 45 2 Follow the instructions in UPS battery replacement procedure on page 46 Important battery safety information WARNING The unit contains sealed lead acid battery modules To prevent fire or chemical burns Do not attempt to recharge ba...

Page 45: ...batteries avoid storing a battery spare as a backup Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented a Connect the UPS to utility power b Allow the UPS to remain in Standby mode c Allow the UPS to charge the batteries for at least 24 hours d Update the battery recharge date label Determining when to replace b...

Page 46: ... and verify that the ERM circuit breakers are in the Off position This component is hot swappable and can be replaced without powering down the UPS 1 optional To replace the component with the UPS powered down refer to Powering down the UPS on page 42 CAUTION When hot swapping batteries the UPS is not protected in the event of a utility power failure 2 Remove the UPS front bezel Removing the UPS f...

Page 47: ...east 24 hours before supplying backup power to devices The batteries charge to 80 percent of their capacity within 3 hours 100 percent of their capacity within 48 hours If the installation has been successful the Battery Fault LED is not illuminated If the installation has not been successful the Battery Fault LED illuminates If this occurs repeat the UPS battery replacement procedure on page 46 a...

Page 48: ... 2 Unplug the ERM from the back of the UPS 3 Unplug the ERM from a second connected ERM 4 Remove the front bezel Removing the ERM front bezel on page 43 on the ERM that is being replaced 5 Disconnect the battery leads 6 Remove the screws securing the ERM to the rack 7 Remove the ERM from the rack To replace the component reverse the removal procedure Updating the UPS firmware To update the UPS fir...

Page 49: ...Number drop down menu select Com 1 for the USB port number If COM 1 is being used by another USB port the following message appears This COM name is being used by another device Using duplicate names can lead to inaccessible devices and changed settings Do you want to continue a Click YES b Reassign the COM ports so that the USB to serial converter is using COM 1 See Reassigning the USB COM ports ...

Page 50: ...le USB port number from the COM Port Number drop down menu 6 Click OK to close the Advanced screen 7 Click OK to close the Port Settings screen 8 Verify that the Device Manager screen shows that the USB to serial converter is assigned to COM 1 and that the other USB device is assigned to a different port If the Device Manager screen does not automatically refresh to show the change a Click Action ...

Page 51: ...power HP Power Manager Does not require complex management systems which simplifies deployment configuration and management of UPS protected environments Manages a graceful shutdown of attached devices during utility power failures Prioritizes the timing of attached load device shutdowns Shuts down and reboots any UPS and attached load devices based on a user specified schedule Customizes alert ge...

Page 52: ... page 38 Off Off On On Load 10 On Load 25 On Load 50 On Load 75 Off UPS is in Auto Bypass mode on page 39 Flashin g Flashin g Flashin g Off Off Off Off Off UPS is in Converter Off mode on page 54 Off Off Off Off Off Off Flashing Flashing General alarm condition on page 54 UPS is in Auto Bypass mode On Off Flashin g Bypass is out of range on page 55 Off Off Flashing Battery condition on page 55 Bat...

Page 53: ...city 25 On Battery capacity 50 On Battery capacity 75 Flashing Overload condition on page 57 UPS power capacity is exceeded while on battery with no other faults Off On Off Off Off Off Flashing Flashing Overload condition on page 57 UPS power capacity is exceeded while on battery with overtemperature fault Off Flashin g Off Flashing Flashing Flashing Flashing Flashing Unit is powering down Flashin...

Page 54: ...he load is not supported while in Converter Off mode The following fault conditions trigger Converter Off mode Inverter AC over voltage Inverter AC under voltage Rectifier input over current Inverter output over current Inverter fault Heat sink over temperature Action 1 If power management software is being used check the log files to obtain specific error information to help identify the problem ...

Page 55: ... The UPS is receiving utility power that might be unstable or in brownout conditions The UPS continues to supply power to the connected equipment If conditions worsen the UPS might switch to battery power Bypass out of range is only a status and does not keep the UPS from transferring to Auto Bypass mode on page 39 Action 1 Check the input voltage and reconfigure the UPS Configuring the UPS on pag...

Page 56: ...If the condition persists contact an HP authorized service representative Internal UPS fault condition Action 1 Power down the UPS Powering down the UPS on page 42 2 If the condition persists contact an HP authorized service representative REPO condition Action If the remote switch is closed then open the switch to enable power to the output receptacles If the condition occurred while reconnecting...

Page 57: ...r cord is plugged in to a utility power receptacle 2 Check the power source at the utility power receptacle Low battery shutdowns Ungraceful shutdown of attached servers occurs when the UPS is in a low battery condition Action 1 Verify that the power management software is not delaying the shutdown of attached servers when the UPS is in a low battery condition 2 Allow the UPS batteries to charge f...

Page 58: ... down the UPS Powering down the UPS on page 42 to conserve battery power UPS frequently switches between utility and battery power Action 1 Check the input voltage and reconfigure the UPS Configuring the UPS on page 40 2 Contact a qualified electrician to verify that the utility power is suitable for the UPS ...

Page 59: ... Utility voltage frequency Hz Available settings utility voltage VAC Branch circuit rating A Line cord R T3000 NA JPN 50 60 100 110 120 127 30 Nondetachable power cord with NEMA L5 30 plug R T3000h NA JPN 50 60 200 2081 220 230 240 20 Nondetachable power cord with NEMA L6 20 plug R T3000 INTL 50 60 200 208 220 230 240 16 Detachable power cord with country specific plug 1 The output voltage is 204 ...

Page 60: ...00h NA JPN 3300 3000 204 220 230 240 R T3000 INTL 3300 3000 204 220 230 240 Output tolerance specifications Source of power Regulation Utility power nominal range 10 to 6 of nominal output voltage rating within the guidelines of the Computer Business Equipment Manufacturers Association Battery power 5 of nominal output voltage rating Output feature specifications Feature Specification Online effic...

Page 61: ...12 minutes 50 minutes 89 minutes 80 6 minutes 30 minutes 54 minutes 100 4 minutes 24 minutes 43 minutes Low voltage UPS battery runtimes Load percent Estimated battery runtime Runtime with one ERM Runtime with two ERMs 20 45 minutes 142 minutes 256 minutes 50 15 5 minutes 55 minutes 99 minutes 80 7 minutes 34 minutes 60 minutes 100 5 minutes 26 minutes 47 minutes Environmental specifications Featu...

Page 62: ...Specifications 62 REPO port specifications The REPO port meets the requirements of NFPA Articles 645 10 and 645 11 for a Disconnecting Means ...

Page 63: ...representative UPS spare parts list Item Description Spare part number 1 UPS unit NA JPN 517699 001 UPS unit HV NA JPN 517700 001 UPS unit INTL 517701 001 2 X slot serial card 419180 001 3 Battery module 517703 001 Mounting rails with screws 419181 001 UPS ERM mounting brackets 582931 001 Cord retention clips 407409 001 Serial download cable 397642 001 not shown ...

Page 64: ...ion Spare part number 1 ERM unit 517702 001 UPS ERM mounting brackets 582931 001 Mounting rails with screws 419181 001 not shown Hardware options For information on the supported hardware options see the HP website http www hp com go rackandpower ...

Page 65: ...rldwide in English webpage http welcome hp com country us en wwcontact html For HP technical support In the United States for contact options see the Contact HP United States webpage http welcome hp com country us en contact_us html To contact HP by phone o Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be rec...

Page 66: ...nly to the original end user and is non transferable o The Guarantee does not include reimbursement for or restoration of any data loss The UPS is either connected directly to an enterprise class PDU which is then connected directly to a server workstation or personal computer or the UPS is connected directly to a server workstation or personal computer Pre Failure Battery Warranty The Pre Failure...

Page 67: ...iods after expiration of the 3 year limited warranty we strongly recommend considering replacing UPSs after a maximum of 5 to 6 years of use to assure full functionality and a safe operating environment This recommendation does not extend or in any way alter the warranty for UPSs which is limited to a time period of 3 years and a coverage as stated in the applicable warranty statement ...

Page 68: ... both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refe...

Page 69: ...ns 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recor...

Page 70: ...ctive 2006 95 EC EMC Directive 2004 108 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product This marking is valid for non Telecom product...

Page 71: ...e recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your...

Page 72: ...ducts contain sealed lead acid battery modules A risk of fire and burns exists if the battery is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water The battery might explode ...

Page 73: ...r agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified...

Page 74: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Page 75: ...dule IEC International Electrotechnical Commission LED light emitting diode MOV metal oxide varistor NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association PDU power distribution unit PFC power factor corrected REPO remote emergency power off THD total harmonic distortion ...

Page 76: ...Acronyms and abbreviations 76 UPS uninterruptible power system USB universal serial bus ...

Page 77: ...quipment 68 class B equipment 68 communications port connecting 20 communications port reassigning 27 components identification 7 8 9 10 11 configuration of system 40 Configure button location 8 Configure mode 39 Configure Mode On LED location 8 connecting batteries 19 31 connecting devices to UPS 24 contacting HP 65 Converter Off mode 54 cord retention clip locations 9 10 11 cord retention clips ...

Page 78: ...ocation 9 10 11 load segments specifications 59 low battery shutdowns 57 low battery warning insufficient 57 M maintenance 43 modes of operation 38 54 modifications FCC notice 69 mounting rails 14 N nominal voltage configuring 40 O obtaining new batteries 45 On Battery LED location 8 On Battery LED troubleshooting 52 On button location 8 On Bypass LED location 8 On Bypass LED troubleshooting 52 Op...

Page 79: ...condition 56 Site Wiring Fault LED location 8 Site Wiring Fault LED troubleshooting 52 software 51 spare part numbers 63 64 spares 63 specifications 59 Standby button location 8 Standby mode 38 static electricity 74 storing batteries 45 support 65 supported hardware 64 supported software 51 system configuration settings 40 T Taiwan battery recycling notice 73 technical support 65 telephone numbers...

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