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HP Presario CQ43-300, Getting Started Manual

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HP Presario CQ43-300 Getting Started Manual Download Page 45

Restoring using the restore media

1.

If possible, back up all personal files.

2.

Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.

– or –

Insert the recovery flash drive into a USB port on your computer, and then restart the computer.

NOTE:

If the computer does not automatically restart in the HP Recovery Manager, the

computer boot order needs to be changed.

3.

Press 

f9

 at system bootup.

4.

Select the optical drive or the flash drive.

5.

Follow the on-screen instructions.

Performing a system restore

37

Summary of Contents for Presario CQ43-300

Page 1: ...Getting Started Compaq Notebook ...

Page 2: ...ble for technical or editorial errors or omissions contained herein First Edition August 2011 Document Part Number 657808 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by th...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...y 13 Getting started 13 Starting HP QuickWeb 14 4 Networking 15 Using an Internet service provider 16 Connecting to a wireless network 16 Connecting to an existing WLAN 16 Setting up a new WLAN network 17 Configuring a wireless router 18 Protecting your WLAN 18 5 Keyboard and pointing devices 19 Using the keyboard 19 Using the action keys 19 Using keypads 20 Using an optional external numeric keyp...

Page 6: ...ing memory modules 29 7 Backup and recovery 34 Restore 35 Creating restore media 35 Performing a system restore 36 Restoring using the dedicated recovery partition select models only 36 Restoring using the restore media 37 Changing the computer boot order 38 Backing up and recovering your information 38 Using Windows Backup and Restore 39 Using Windows system restore points 40 When to create resto...

Page 7: ...Operating environment 44 Index 45 vii ...

Page 8: ...viii ...

Page 9: ...Reference Guide For information on finding this guide refer to Finding information on page 2 3 Create recovery discs or a recovery flash drive For more information refer to Backup and recovery on page 34 4 Get to know your computer For more information refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 19 for additional information 5 Discover the software th...

Page 10: ...ultimedia features of the computer Protecting the computer Caring for the computer Updating the software Help and Support To access Help and Support select Start Help and Support NOTE For country or region specific support go to http www hp com support select your country or region and follow the on screen instructions Operating system information Software driver and BIOS updates Troubleshooting t...

Page 11: ...ded in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For some countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 ...

Page 12: ...urns the TouchPad on or off Quickly double tap the button to turn the TouchPad on or off 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse 4 Chapter 2 Getting to know your computer ...

Page 13: ...n Caps lock is on 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Top 5 ...

Page 14: ... exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options or refer to the HP Notebook Reference G...

Page 15: ...e computer is in Microsoft Windows press the key to open the default Web browser When the computer is in HP QuickWeb press the key to open the Web browser NOTE For more information refer to HP QuickWeb select models only on page 13 and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the key does not start QuickWeb or perform any action or function in QuickWeb 5...

Page 16: ...d to external power and the battery is fully charged Blinking white The computer is in the Sleep state Amber A battery is charging Blinking amber The battery has reached a low battery level or there is a battery error When a battery reaches a critical battery level the battery light begins blinking rapidly 6 Security cable slot Attaches an optional security cable to the computer NOTE The security ...

Page 17: ...6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jack Connects optional powered stereo speakers headphones ear buds a headset or a television audio cable WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information re...

Page 18: ...nking white The hard drive is being accessed Off The hard drive is idle 10 Power light White The computer is on Blinking white The computer is in the Sleep state Off The computer is off or in Hibernation 10 Chapter 2 Getting to know your computer ...

Page 19: ...Webcam light On The webcam is in use 5 Webcam Records video and captures still photographs To use the webcam select Start All Programs Communication and Chat CyberLink YouCam 6 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notic...

Page 20: ...ard drive bay Holds the hard drive 5 Memory module compartment Contains the wireless LAN WLAN device and the memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning ...

Page 21: ... Home screen includes the following features Web browser Search and browse the Web and create links to your favorite Web sites Skype Communicate using Skype an application that uses voice over Internet protocol VoIP Skype lets you make conference calls or have video chats with one or more people at a time You can also make long distance phone calls to land lines Widgets Start using widgets for new...

Page 22: ...ation press the key to open HP QuickWeb When the computer is in Microsoft Windows press the key to open the default Web browser When the computer is in HP QuickWeb press the key to open the Web browser NOTE If your computer does not have HP QuickWeb software the key does not start QuickWeb or perform any action or function in QuickWeb NOTE For more information refer to the HP QuickWeb software Hel...

Page 23: ...llowing types of Internet access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 16 or Setting up a new WLAN network on page 17 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 15 ...

Page 24: ...low the on screen instructions Windows Connect to the Internet Wizard This wizard allows you to connect to the Internet in any of the following situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP and the IS...

Page 25: ... purchased from an Internet service provider ISP A wireless router purchased separately 2 Your new wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network grows additional wireless and wired computers ...

Page 26: ...ew network Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existi...

Page 27: ... and Support which provides information about your Windows operating system and computer answers to questions and tutorials and updates to your computer Help and Support also provides automated troubleshooting tools and access to customer support f2 Decreases the screen brightness level incrementally as long as you hold down the key f3 Increases the screen brightness level incrementally as long as...

Page 28: ... you hold down the key f10 Increases speaker volume incrementally as long as you hold down the key f11 Mutes or restores speaker sound f12 Turns the wireless feature on or off NOTE A wireless network must be set up before a wireless connection is possible Using keypads The computer supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad Using an...

Page 29: ...e Properties select Start Devices and Printers Then right click the listing that represents your computer and select Mouse settings Using the TouchPad NOTE The TouchPad on your computer may look slightly different from the illustrations in this section Refer to Getting to know your computer on page 4 for specific information about the TouchPad on your computer To move the pointer slide one finger ...

Page 30: ...icons indicate the TouchPad status when the TouchPad is turned off or on The following table shows and describes the TouchPad display icons TouchPad light Icon Description Amber Indicates that the TouchPad is off Off Indicates that the TouchPad is on Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go 22 Chapter 5 Keyboard and pointing de...

Page 31: ...ame time NOTE TouchPad gestures are not supported in all programs To view the demonstration of a gesture 1 Select Start Control Panel Hardware and Sound Synaptics Settings 2 Click a gesture to activate the demonstration To turn the gestures on or off 1 Select Start Control Panel Hardware and Sound Synaptics Settings 2 Select the check box next to the gesture that you want to turn on or off 3 Click...

Page 32: ...lling speed is controlled by finger speed NOTE Two finger scrolling is enabled at the factory Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together NOTE Pinching zooming is enabled at the factory 24 Chapter 5 Keybo...

Page 33: ...ing the battery To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Align the battery 1 with the outer edge of the battery bay 3 Rotate the battery 2 into the battery bay until it is seated The battery release latch automatically locks the battery into place Inserting or removing the battery 25 ...

Page 34: ...ve your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery NOTE The battery release latch automatically returns to its original position 3 Pivot the battery 2 upward and remove it from the computer 3 26 Chapter 6 Maintenance ...

Page 35: ...n the computer through the operating system Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet and remove the battery 4 To access the hard drive cover screw remove the memory module compartment cover NOTE For more information refer to Adding or replacing memory modules on page 29...

Page 36: ...ard drive 1 Insert the hard drive 1 into the hard drive bay 2 Replace the 4 hard drive screws 2 3 Connect the hard drive cable 3 to the computer 4 Align the tabs on the hard drive cover 1 with the notches on the computer 5 Close the cover 2 28 Chapter 6 Maintenance ...

Page 37: ...on memory module slot or by upgrading the existing memory module in the primary memory module slot WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electr...

Page 38: ...r button Then shut down the computer through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet and remove the battery 4 Loosen the memory module compartment cover screw 1 5 Remove the memory module compartment cover 2 6 If you are replacing a memory module remove the existing memor...

Page 39: ...e it in an electrostatic safe container 7 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the m...

Page 40: ...n clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the module 8 Align the tabs 1 on the memory module compartment cover with the notches on the computer 9 Close the cover 2 10 Tighten the memory module compartment cover screw 3 11 Replace the battery 32 Chapter 6 Maintenance ...

Page 41: ...12 Reconnect external power and external devices 13 Turn on the computer Adding or replacing memory modules 33 ...

Page 42: ...f ever needed This chapter provides information on the following topics Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature Performing a system restore from the partition recovery discs or a recovery flash drive Backing up your information Recovering a program or driver 34 Chapter 7 Backup and recovery ...

Page 43: ...for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place NOTE If your computer does not include an integrated optical dr...

Page 44: ... System Restore If you have not already tried these features try them before using HP Recovery Manager HP Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models onl...

Page 45: ...d then restart the computer or Insert the recovery flash drive into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in the HP Recovery Manager the computer boot order needs to be changed 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Performing a system restore 37 ...

Page 46: ...ormed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times At regularly scheduled times TIP Set reminders to back up your information...

Page 47: ...e you start the backup process Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to schedule and create a backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted f...

Page 48: ...odically whenever the computer is functioning optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to ...

Page 49: ...or worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html At this location you have the following choices Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone number...

Page 50: ...t Key to update or troubleshoot the operating system The Microsoft Certificate of Authenticity is located on the bottom of the computer Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of so...

Page 51: ...ource it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage and current 18 5 V dc 3 5 A 65 W 19 0 V dc 4 74 A 90 W DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase ...

Page 52: ...5 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 44 Chapter 9 Specifications ...

Page 53: ...nector power 8 D DC plug of external HP power supply 43 Digital Media Slot identifying 9 drive light 10 E esc key identifying 7 external monitor port 9 F f11 36 fn key identifying 7 H hard drive installing 28 removing 27 hard drive bay identifying 12 HDMI port identifying 9 HP Recovery Manager 36 I input power 43 integrated webcam light identifying 11 internal display switch 11 internal microphone...

Page 54: ...latory information regulatory label 42 wireless certification labels 42 restore points 40 RJ 45 network jack identifying 9 S scrolling TouchPad gesture 24 security cable slot identifying 8 serial number 42 serial number computer 42 setup of WLAN 17 slots Digital Media 9 security cable 8 speakers identifying 11 supported discs 35 system recovery 36 system restore points 40 T TouchPad buttons 4 usin...

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