HP Presario CQ20-200 - Notebook PC User Manual Download Page 3

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Product notice

This user guide describes features that are common to most models. Some features may not be
available on your computer.

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Summary of Contents for Presario CQ20-200 - Notebook PC

Page 2: ...ion contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition July 2008 Document Part Number...

Page 3: ...Product notice This user guide describes features that are common to most models Some features may not be available on your computer iii ...

Page 4: ...iv Product notice ...

Page 5: ...VD 7 When the disc tray opens 7 When the disc tray does not open 7 Preventing playback disruptions 9 Changing DVD region settings 10 4 Using external drives 5 Improving hard drive performance Using Disk Defragmenter 12 Using Disk Cleanup 13 6 Using ProtectSmart Hard Drive Protection Identifying ProtectSmart Hard Drive Protection status 15 Using ProtectSmart Hard Drive Protection software 16 7 Repl...

Page 6: ... Obtaining HP device drivers 22 An optical disc does not play automatically 23 The process of burning a disc does not begin or it stops before completion 24 A DVD playing in Windows Media Player produces no sound or display 25 Index 26 vi ...

Page 7: ...y and space available on each drive Devices with removable storage will also be listed NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 1 ...

Page 8: ...n the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid ex...

Page 9: ...to DVD ROM media includes DVD R DL DVD RW R and DVD RAM Write label to LightScribe CD ROM and DVD ROM media DVD ROM Drive Yes No No No DVD CD RW Combo Drive Yes Yes No No DVD RW SuperMulti DL LightScribe Drive Yes Yes Yes Yes Double layer DL discs can store more data than single layer discs However double layer discs burned with this drive may not be compatible with many single layer DVD drives an...

Page 10: ...r the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray If you have not yet configured AutoPlay as described in the following section an AutoPlay dialog box opens It prompts you to select how you want to use the media content If you have Windows Vista Ultimate or Windows Vista Home Premium installed on your computer you can use eithe...

Page 11: ...iting to a disc connect the computer to a reliable external power source Do not write to a disc while the computer is running on battery power Before writing to a disc close all open programs except the disc software you are using Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc Do not use the computer keyboard or move the computer while t...

Page 12: ... in home systems usually do not support all DVD formats Refer to the user guide that came with your DVD player for a list of supported formats An MP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software installed To burn a CD or DV...

Page 13: ... on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray does not open 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in...

Page 14: ... lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case 8 Chapter 3 Using an optical drive ...

Page 15: ... No After you click No the computer may behave in either of the following ways Playback may resume or The playback window in the multimedia program may close To return to playing the disc click the Play button in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it Increase system resources Turn off external devices such as printers and sca...

Page 16: ...ning is displayed on the DVD Region tab To change settings through the operating system 1 Select Start Computer System properties 2 In the left pane click Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settin...

Page 17: ...D RW and CD RW Combo Drive NOTE For more information about required software and drivers or to learn which computer port to use refer to the manufacturer s instructions To connect an external drive to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered drive be sure that the AC power cord is unplugged 1 Connect the drive to the computer 2 If you are connect...

Page 18: ... need access to your computer HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Select Start All Programs Accessories System Tools Disk Defragmenter 2 Click Defragment now NOTE Windows includes the User Account Control feature to improve th...

Page 19: ...or unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently To run Disk Cleanup 1 Select Start All Programs Accessories System Tools Disk Cleanup 2 Follow the on screen instructions Using Disk Cleanup 13 ...

Page 20: ...osed while the computer is running on battery power A short time after the end of one of these events ProtectSmart Hard Drive Protection returns the hard drive to normal operation NOTE Hard drives installed in optional docking devices or connected to USB ports are not protected by ProtectSmart Hard Drive Protection For more information refer to the ProtectSmart Hard Drive Protection software Help ...

Page 21: ...u need to enable the notification area icon To enable the notification area icon 1 Select Start Control Panel Hardware and Sound ProtectSmart Hard Drive Protection 2 Under Icon in System Tray row click Show 3 Click OK If ProtectSmart Hard Drive Protection has parked the drive the computer will behave in the following ways The computer will not shut down The computer will not initiate Sleep or Hibe...

Page 22: ...dditionally members of an Administrator group can change the privileges for non Administrator users Determine whether a drive in the system is supported To open the software and change settings follow these steps 1 In Mobility Center click the hard drive icon to open the ProtectSmart Hard Drive Protection window or Select Start Control Panel Hardware and Sound ProtectSmart Hard Drive Protection 2 ...

Page 23: ...uter is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system To remove the hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface with the hard drive b...

Page 24: ...tab to the left 2 to disconnect the hard drive 11 Lift the hard drive 3 out of the hard drive bay To install a hard drive 1 Insert the hard drive into the hard drive bay 1 2 Pull the hard drive tab 2 to the right until the hard drive snaps into place 18 Chapter 7 Replacing the hard drive ...

Page 25: ...3 Tighten the hard drive screw 3 4 Align the tabs 1 on the hard drive cover with the notches on the computer 5 Close the cover 2 6 Tighten the hard drive cover screws 3 19 ...

Page 26: ...8 Troubleshooting 20 Chapter 8 Troubleshooting ...

Page 27: ...ce Manager window click the plus sign next to DVD CD ROM drives unless a minus sign is already showing Look for an optical drive listing 4 Right click the optical device listing to perform the following tasks Update the driver Disable the device Scan for hardware changes Windows scans your system for installed hardware and installs any required drivers Click Properties to see if the device is work...

Page 28: ...art All Programs HP HP Update 2 On the HP Welcome screen click Settings and select a time when the utility should check for software updates on the Web 3 Click Next to immediately check for HP software updates To use the HP Web site 1 Open your Internet browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your ...

Page 29: ...ted in the pane above the box 2 In the results pane click Autoplay If prompted by User Account Control click Continue 3 Select the check box for Use AutoPlay for all media and devices and then click Save A CD or DVD should now start automatically when it is inserted into the optical drive An optical disc does not play automatically 23 ...

Page 30: ...er guides for more information about disc types Be sure that the disc is inserted properly Select a slower write speed and try again If you are copying a disc save the information on the source disc to your hard drive before trying to burn the contents to a new disc and then burn from your hard drive Reinstall the disc burning device driver located in the DVD CD ROM drives category in Device Manag...

Page 31: ...VD playing in Windows Media Player produces no sound or display You must use WinDVD which is preinstalled on the computer to play a DVD A DVD playing in Windows Media Player produces no sound or display 25 ...

Page 32: ...DVD region settings 10 E external drive 11 H hard disk drive external 11 installing 18 ProtectSmart Hard Drive Protection 14 removing 17 replacing 17 hard drive external 11 installing 18 ProtectSmart Hard Drive Protection 14 removing 17 replacing 17 I issues resolving 20 L light drive 15 M maintenance Disk Cleanup 13 Disk Defragmenter 12 O optical drive 3 11 optical drive detection 21 P ProtectSma...

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