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Spare part

number

CSR flag Description

490371-021

A

Power cord for use in Europe

490371-031

A

Power cord for use in the United Kingdom 

490371-061

A

Power cord for use in Italy

490371-201

A

Power cord for use in Thailand

490371-291

A

Power cord for use in Japan

490371-AA1

A

Power cord for use in People's Republic of China

490371-AB1

A

Power cord for use in Taiwan

490371-AD1 A

Power cord for use in South Korea

490371-D01

A

Power cord for use in Argentina

490371-D61

A

Power cord for use in India

683802-005

N

500 GB 5400 RPM SATA RAW 7mm 

690020-005

N

WLAN Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + Bluetooth 4.0 Combo Adapter 

709848-001

N

WLAN Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 

710412-001

N

65W Adapter nPFC SMART S-3P 4.5 mm 

714657-001

A

65W Adapter nPFC SMART 4.5mm EM 

740722-001

A

3 Cell 28 WHr 2.55 AH LI MR03028-CL 

741727-001

A

45W Adapter NPFC SMART RC 4.5mm NSLIM 

741968-001

N

Base Enclosure for use with WLAN Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter in North

America and Latin America 

741969-001

N

Power connector 

741971-001

N

Heat sink assembly 

741972-001

N

Hard drive hardware kit

741973-001

N

Power button board with cable

741975-001

N

TouchPad board in ano silver (includes cable)

741976-001

N

RTC battery

741977-001

N

Rubber Kit (includes rubber base enclosure screw covers)

741978-001

N

Screw kit

741979-001

N

Speaker kit

741980-001

N

Windows 8.1 small screen touch with Office Home and Student 2013

741980-501

N

Windows 8.1 small screen touch with Office Home and Student 2013 Standard

741981-001

N

Top cover with keyboard and TouchPad ano silver for use in the United States

741981-031

N

Top cover with keyboard and TouchPad ano silver for use in the United Kingdom

741981-051

N

Top cover with keyboard and TouchPad ano silver for use in France

741981-061

N

Top cover with keyboard and TouchPad ano silver for use in Italy

18 Chapter 3   Illustrated parts catalog

Summary of Contents for Pavilion10

Page 1: ...HP Pavilion10 TouchSmart Notebook PC Maintenance and Service Guide ...

Page 2: ...e information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition October 2013 Documen...

Page 3: ...hat should only be accessed by an authorized service provider See Chapter 5 Removal and replacement procedures for Customer Self Repair parts for details Accessing parts described in Chapter 6 Removal and replacement procedures for Authorized Service Provider only parts can damage the computer or void your warranty iii ...

Page 4: ...iv Important Notice about Customer Self Repair Parts ...

Page 5: ...allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety ...

Page 6: ...vi Safety warning notice ...

Page 7: ...trated parts catalog 13 Computer major components 13 Display components 15 Mass storage devices 16 Miscellaneous parts 17 Sequential part number listing 17 4 Removal and replacement procedures preliminary requirements 21 Tools required 21 Service considerations 21 Plastic parts 21 Cables and connectors 22 Drive handling 22 Grounding guidelines 23 Electrostatic discharge damage 23 Packaging and tra...

Page 8: ...OS and HP PC Hardware Diagnostics UEFI 54 Starting Setup Utility BIOS 54 Updating the BIOS 54 Determining the BIOS version 54 Downloading a BIOS update 55 Using HP PC Hardware Diagnostics UEFI 55 Downloading HP PC Hardware Diagnostics UEFI to a USB device 56 8 Backing up restoring and recovering 57 Creating recovery media and backups 57 Creating HP Recovery media 57 Restore and recovery 58 Recover...

Page 9: ...n information in Device Manager 63 10 Statement of Volatility 64 Non volatile memory usage 66 Questions and answers 68 11 Power cord set requirements 69 Requirements for all countries and regions 69 Requirements for specific countries and regions 69 12 Recycling 71 Battery 71 Index 72 ix ...

Page 10: ...x ...

Page 11: ...ort DDR3L 1600 MHz downgrade to DDR3L 1066MHz Non accessible non upgradeable 2048 MB 256MX16 x4pcs Hard drives Supports 7 mm 2 5 in SATA hard drive Supports the following drives 500 GB 5400 rpm Fixed optical drives No internal optical drive support Audio Visual HP TrueVision HD HD camera Fixed no tilt activity LED 1PC USB 2 0 M JPEG 1280x720 by 30 frames per second Single digital microphone with s...

Page 12: ...oard No numerical Keypad Touchpad includes Clickpad with image sensor Multitouch gestures enabled Support Win8 Modern Trackpad Gestures Taps enabled as default Power requirements 65W Smart nPFC 4 5mm connector with localized cable plug support 3 wire plug with ground pin 45w Smart nPFC 3 pin RC 4 5 mm connector non slim with 26 5mm z height with localized cable plug support 3 wire plug with ground...

Page 13: ...ol panel and then select Control Panel 2 Select System and Security select System and then click Device Manager in the left column A list reveals all the devices installed on your computer Locating software To find out what software is installed on your computer From the Start screen click the down arrow in the lower left corner of the screen Finding your hardware and software information 3 ...

Page 14: ...guide from the Start screen type support select it and then select the HP Support Assistant app NOTE When a device is connected to the jack the computer speakers are disabled 2 USB 2 0 ports 2 Connect an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 3 RJ 45 network jack RJ 45 network status light Connects a network cable White The network is connected Amber...

Page 15: ... mouse external drive printer scanner or USB hub 5 Memory card reader Reads optional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card it until it pops out 6 Hard drive light Blinking white T...

Page 16: ...ect Camera from the list of applications 4 Internal microphone 1 Records sound 5 WLAN antenna Send and receive wireless signals to communicate with wireless local area networks WLANs The antenna is not visible from the outside of the computer For optimal transmission keep the areas immediately around the antenna free from obstructions For wireless regulatory notices see the section of the Regulato...

Page 17: ...ad zone Moves the on screen pointer and selects or activates items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Lights Top 7 ...

Page 18: ...s to all capital letters 3 Mute light Amber Computer sound is off Off Computer sound is on Buttons Component Description 1 Power button When the computer is off press the button to turn on the computer When the computer is on press the button briefly to initiate Sleep When the computer is in the Sleep state press the button briefly to exit Sleep When the computer is in Hibernation press the button...

Page 19: ...res are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings see your power options From the Start screen type power select Power and sleep settings and then select Power and sleep from the list of applications Top 9 ...

Page 20: ... combination with the spacebar or the esc key 3 Windows key Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions NOTE The wireless button f12 turns the wireless devices on and off 10 Chapter 2 External component identification ...

Page 21: ... system problems or travel internationally with the computer IMPORTANT All labels described in this section will be located in one of 3 places depending on your computer model Affixed to the bottom of the computer located in the battery bay or under the service door Service label Provides important information to identify your computer When contacting support you will probably be asked for the ser...

Page 22: ...erial number 3 Product number 4 Warranty period 5 Model number select models only Regulatory label s Provide s regulatory information about the computer Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 12 Chapter 2 External component identification ...

Page 23: ...3 Illustrated parts catalog Computer major components Computer major components 13 ...

Page 24: ...h 741980 001 UMA A4 1200 2GB Win 8 1 Small Screen Touch 741980 501 8 Power connector 741969 001 9 RTC battery 741976 001 10 Heat sink assembly includes replacement thermal material 741971 001 11 Speaker assembly 741979 001 12 Heat sink assembly support bracket included with heat sink assembly 13 WLAN module Realtek RTL8188EE 802 11bgn 1x1 Wi Fi Adapter 709848 005 Ralink RT3290LE 802 11bgn 1x1 Wi F...

Page 25: ...52131 001 Base Enclosure for use with WLAN Ralink RT3290LE 802 11bgn 1x1 Wi Fi Bluetooth 4 0 Combo Adapter in Asia Pacific 752132 001 Base Enclosure for use with WLAN Ralink RT3290LE 802 11bgn 1x1 Wi Fi Bluetooth 4 0 Combo Adapter in Taiwan Korea 45 W 752133 001 Base Enclosure for use with WLAN Ralink RT3290LE 802 11bgn 1x1 Wi Fi Bluetooth 4 0 Combo Adapter in Taiwan Korea 65 W 752134 001 16 Corne...

Page 26: ... models 742315 001 For use in ano silver models 745026 001 Mass storage devices Description Spare part number Hard Drive Hardware Kit includes hard drive bracket hard drive cable and screws not illustrated 741972 001 1 Hard drive cable 2 Hard drive bracket 3 Hard drives 500 GB 5400 rpm 683802 005 16 Chapter 3 Illustrated parts catalog ...

Page 27: ... 061 Power cord for use in Thailand 490371 201 Power cord for use in Japan 490371 291 Power cord for use in People s Republic of China 490371 AA1 Power cord for use in Taiwan 490371 AB1 Power cord for use in South Korea 490371 AD1 Power cord for use in Argentina 490371 D01 Power cord for use in India 490371 D61 Rubber Kit includes rubber base enclosure screw covers 741977 001 Bottom caps included ...

Page 28: ... Adapter NPFC SMART RC 4 5mm NSLIM 741968 001 N Base Enclosure for use with WLAN Realtek RTL8188EE 802 11bgn 1x1 Wi Fi Adapter in North America and Latin America 741969 001 N Power connector 741971 001 N Heat sink assembly 741972 001 N Hard drive hardware kit 741973 001 N Power button board with cable 741975 001 N TouchPad board in ano silver includes cable 741976 001 N RTC battery 741977 001 N Ru...

Page 29: ...en with webcam in ano silver 745420 001 N Plastics kit bottom caps 745421 001 N Top cover with keyboard and TouchPad pearl white for use in the United States 745421 031 N Top cover with keyboard and TouchPad pearl white for use in the United Kingdom 745421 051 N Top cover with keyboard and TouchPad pearl white for use in France 745421 061 N Top cover with keyboard and TouchPad pearl white for use ...

Page 30: ...9 001 N Base Enclosure for use with WLAN Realtek RTL8188EE 802 11bgn 1x1 Wi Fi Adapter in Taiwan Korea 65 W 752130 001 N Base Enclosure for use with WLAN Ralink RT3290LE 802 11bgn 1x1 Wi Fi Bluetooth 4 0 Combo Adapter in North America Latin America 752131 001 N Base Enclosure for use with WLAN Ralink RT3290LE 802 11bgn 1x1 Wi Fi Bluetooth 4 0 Combo Adapter in Europe 752132 001 N Base Enclosure for...

Page 31: ... of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure on...

Page 32: ...d drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive a...

Page 33: ...recautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe contai...

Page 34: ...er materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service too...

Page 35: ...istance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tapes Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm re...

Page 36: ... your warranty Check your warranty to determine if Customer Self Repair is supported in your location Component replacement procedures NOTE Please read and follow the procedures described here to access and replace Customer Self Repair parts successfully This chapter provides removal and replacement procedures for Customer Self Repair parts 26 Chapter 5 Removal and replacement procedures for Custo...

Page 37: ... unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer To remove the battery CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface 2 Slide ...

Page 38: ...including model serial number product key and length of warranty are on the service tag at the bottom of your computer This chapter provides removal and replacement procedures for Authorized Service Provider only parts There are as many as 61 screws that must be removed replaced or loosened when servicing Authorized Service Provider only parts Make special note of each screw size and location duri...

Page 39: ...41981 AD1 Ano silver for use in Europe 741981 B31 Ano silver for use in the Adriatics 741981 BA1 Ano silver for use in English French 741981 DB1 Ano silver for use in the Czech Slovic regions 741981 FL1 Pearl white for use in the United States 745421 001 Pearl white for use in the United Kingdom 745421 031 Pearl white for use in France 745421 051 Pearl white for use in Italy 745421 061 Pearl white...

Page 40: ...he computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 Remove the top cover 1 Position the com...

Page 41: ...ure the top cover to the computer NOTE Rubber screw covers are available in the Rubber Kit spare part number 741977 001 1 2 rubber screw covers from the corner caps 2 2 screws from the corner caps 3 Both corner caps Component replacement procedures 31 ...

Page 42: ...mputer 1 2 screws under removed corner caps 2 2 screws inside the battery bay 4 Remove 12 screws from the bottom of the computer 5 Position the computer upright and open it as far as possible 32 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 43: ... the top cover up slightly to gain access to the connected keyboard and touchpad cables and connectors underneath CAUTION To avoid damage to the cable and connector make sure not to disconnect the cable when you lift the top cover from the computer 8 Lift the keyboard cable connector 2 disconnect the keyboard cable 3 from the system board Component replacement procedures 33 ...

Page 44: ...4 disconnect the touchpad cable 5 from the system board and then remove the top cover from the computer Reverse this procedure to install the top cover 34 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 45: ...m the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 5 Remove the following components Top cover see Top cover on page 29 Remove the function board 1 Position the top cover upside down 2 Remove the 2 Phillips screws 1 that secure the touchpad to the top cover 3 Remove the touchpad from ...

Page 46: ...the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 5 Remove the following components Top cover see Top cover on page 29 Remove the power button board 1 Position the top cover upside down 2 Disconnect the cable from the system board 1 3 Remove the Phillips screw 2 that secures the power button board to the base enclosure 4 Lift the top sid...

Page 47: ...ff or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 5 Remove the following components a Top cover see Top c...

Page 48: ...am cable from the system board 2 and remove the video cable from the base enclosure 3 4 Lift the power connector from the base enclosure 38 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 49: ...5 Remove the WLAN antenna cables from the tabs 1 and the routing path 2 in the base enclosure 6 Remove the 4 screws 1 from the display hinges Component replacement procedures 39 ...

Page 50: ...that the wireless antenna cables are routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s wireless performance Reverse this procedure to install the display assembly 40 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ...

Page 51: ...sconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 5 Remove the following components Top cover see Top cover on page 29 Remove the speaker assembly 1 Position the base enclosure with the speakers in front 2 Disconnect the speaker cable from the system board 1 3 R...

Page 52: ... the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 5 Remove the following components a Top cover see Top cover on page 29 b Speaker assembly To remove a hard drive 1 Position the computer upside down on a flat surface Remove the 4 Phillips screw...

Page 53: ...the drive and then lift the cover straight up and off the hard drive 2 Reverse this procedure to install a hard drive System board Description Spare part number Windows 8 1 small screen touch with Office Home and Student 2013 741980 001 Windows 8 1 small screen touch with Office Home and Student 2013 Standard 741980 501 Component replacement procedures 43 ...

Page 54: ...the following components a Top cover see Top cover on page 29 b Power button board c Display assembly d Speaker assembly e Hard drive see Hard drive on page 42 When replacing the system board be sure to remove the following components from the defective system board and install on the replacement system board WLAN Bluetooth module see WLAN Bluetooth combo card on page 50 Remove the system board 1 ...

Page 55: ... hard drive cable connect to connectors on the bottom of the system board When you remove the system board the power cable will be removed from its routing path and both cables will remain connected to the system board Reverse this procedure to install the system board Component replacement procedures 45 ...

Page 56: ...lugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 5 Remove the following components a Top cover see Top cover on page 29 b Power button board c Display assembly d Speaker assembly e Hard drive see Hard drive on page 42 f System board Remove the power cable 1 Position the system board upside down 2 Disconnect t...

Page 57: ...nect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 5 Remove the following components a Top cover see Top cover on page 29 b Power button board c Display assembly d Speaker assembly e Hard drive see Hard drive on page 42 f System board Remove the RTC battery 1 Positio...

Page 58: ...onnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 5 Remove the following components a Top cover see Top cover on page 29 b Power button board c Display assembly d Speaker assembly e Hard drive see Hard dr...

Page 59: ...2 Disconnect the hard drive cable from the bottom of the system board Reverse this procedure to install the hard drive cable Component replacement procedures 49 ...

Page 60: ...the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 5 Remove the following components a Top cover see Top cover on page 29 b Power button board c Display assembly d Speaker assembly e Hard drive see Hard drive on page 42 f System board Remove the WLAN module 1 Position the system board u...

Page 61: ...ith a notch to prevent incorrect insertion NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 51 ...

Page 62: ...from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 27 5 Remove the following components a Top cover see Top cover on page 29 b Power button board c Display assembly d Speaker assembly e Hard drive see Hard drive on page 42 f System board Remove the heat sink assembly 1 Position the sy...

Page 63: ...3 Lift the heat sink from the system board 2 Reverse this procedure to install the heat sink assembly Component replacement procedures 53 ...

Page 64: ...ost BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the ...

Page 65: ...te is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any i...

Page 66: ... want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device NOTE Instructions for downloading HP PC Hardware Diagnostics UEFI are provided in English only 1 Go to http www hp com 2 Click Support Drivers and then click the Drivers Downloads tab 3 Enter the product name in the text box and th...

Page 67: ...p and then select Help and Support Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then ...

Page 68: ...tem Choose the method that best matches your situation and level of expertise Windows offers several options for restoring from backup refreshing the computer and resetting the computer to its original state For more information and steps see Help and Support From the Start screen type help and then select Help and Support If you need to correct a problem with a preinstalled application or driver ...

Page 69: ...ly allows System Recovery and Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a fina...

Page 70: ...u can change the computer boot order which is the order of devices listed in BIOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer quickly press esc and then press f9 for boot options 3 Select the optical drive or USB flash drive you want...

Page 71: ... to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz ...

Page 72: ...ce treatment Anti glare Contrast ratio 300 1 typical Response time 8 ms Brightness 220 nits typical Viewing angle SVA Backlight LED Luminance uniformity 13 points 1 4 typ 1 6 max Lifetime 1 2 luminance 12 000 hours Color coordinate white 0 313 0 329 Color tolerance White 0 02 Color tolerance W R G B 0 03 Color gamut 45 typical 62 Chapter 9 Specifications ...

Page 73: ...dware specification information You can also add hardware or modify device configurations using Device Manager NOTE Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for...

Page 74: ...memory that does not store personal data is neither necessary nor recommended a Enter BIOS F10 Setup by powering on the system and pressing F10 when prompted near the bottom of the display or press the ESC key to display the start up menu then press F10 If the system has a BIOS administrator password enter the password at the prompt b Select the File menu then Restore Defaults c Select the System ...

Page 75: ...contents by using the HP Disk Sanitizer utility or a third party application that ideally is U S Department of Defense DOD 5220 22 M approved To run HP Disk Sanitizer enter BIOS Setup by powering on the system and pressing F10 when prompted near the bottom of the display or press ESC to display the start up menu then press F10 Select the Security menu and scroll down to the Utilities menu Select D...

Page 76: ...stem BIOS is updated A utility is required for writing data to this memory and is available on the HP website Writing data to this ROM in an inappropriate manner can render the PC nonfunctional DIMM Serial Presence Detect SPD configuration data 256 Bytes per memory module 128 Bytes programma bl e not customer accessible No Yes Stores memory module information Programmed by the memory vendor Data c...

Page 77: ... A utility is required for writing data to this memory and is made available through newer versions of the driver if the flash requires an upgrade 802 11 WLAN EEPROM 4kb to 8kb No Yes Stores configuration and calibration data Programmed at the factory Tools for writing data to this memory are not made public A utility is required for writing data to this memory and is typically not made available ...

Page 78: ...o read SPD memory 3 Does the Firmware Hub for System BIOS contain the BIOS program Is this chip writable and if so how The Firmware Hub does contain the BIOS program and is writable A utility is required to perform the write function 4 In some PC systems the Firmware Hub for System BIOS is a flash memory chip so that updates can be written by the customer Is this true for these BIOS chips Yes they...

Page 79: ...t All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of a...

Page 80: ... must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75mm2 or 1 25mm2 conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration 4 The flexible cord must be Type RVV 3 conductor 0 75mm2 conductor size Power cord set fittings appliance coupler...

Page 81: ...he battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle Battery 71 ...

Page 82: ...2 D deleted files restoring 58 diskette drive precautions 22 display assembly removal 37 spare part numbers 37 display components spare part numbers 15 display panel product description 1 spare part number 14 16 19 display specifications 62 drives preventing damage 22 E electrostatic discharge 23 esc key identifying 10 Ethernet product description 1 external media cards product description 2 F fan...

Page 83: ...val 36 spare part number 14 36 power button identifying 8 power cable removal 46 spare part number 46 power connector spare part number 14 18 power connector identifying 4 power cord set requirements 69 spare part numbers 17 18 power lights identifying 5 8 power requirements product description 2 processor product description 1 product description audio 1 chipset 1 display panel 1 Ethernet 1 exter...

Page 84: ...oint creating 57 T tools required 21 top cover removal 29 spare part number 14 29 spare part numbers 14 18 19 20 TouchPad buttons 7 touchpad board removal 35 TouchPad button board spare part number 14 18 20 TouchPad zone identifying 7 transporting guidelines 24 traveling with the computer 12 U USB 2 0 ports identifying 4 USB 3 0 ports identifying 5 V vents identifying 5 11 W webcam identifying 6 p...

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