HP Pavilion p6-1300 Getting Started Manual Download Page 1 | Manualshive

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Getting Started

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Summary of Contents for Pavilion p6-1300

Page 1: ...Getting Started ...

Page 2: ......

Page 3: ...Quick Setup HP Consumer PCs ...

Page 4: ... of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Microsoft and Windows are trademarks of Microsoft Corporation in the U S and other countries HP supports lawful use of technology and does not endorse or encourage the use ...

Page 5: ...s only 4 4 Maintaining your computer 5 Cleaning procedures 5 5 Troubleshooting 7 Computer does not start 7 Power 8 Display monitor select models only 8 Keyboard and mouse general 9 Keyboard and mouse wireless 10 Speakers and sound 11 Internet access 11 Software troubleshooting 12 6 Support information 13 Ways to get help 13 Where to get help 13 Customer support for repairs 13 Before upgrading your...

Page 6: ...iv ENWW ...

Page 7: ...ional troubleshooting help HP Support website http www hp com support Upgrade or replace components of your computer Upgrading and Servicing Guide HP Support website http www hp com support Find computer warranty information Get technical support Limited Warranty and Support Guide or the Warranty and Support Information included with your computer Get up to date information and help from the Windo...

Page 8: ... www hp com ergo 1 Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or where it can be stepped on or damaged by placing furniture on it 2 Connect all power cords from the monitor computer and accessories to a power surge protection device that is specifically labeled as having surge protection an uninterruptible power supply UPS or a similar devi...

Page 9: ...an Internet Service Provider ISP If you already have an account with an ISP skip this step and follow the instructions provided by the ISP 3 Using your Internet connection through your ISP open a web browser and browse the Internet NOTE If you have issues connecting to the Internet see Internet access on page 11 ENWW Connecting to the Internet 3 ...

Page 10: ...I connector IMPORTANT Your HDMI monitor must be connected to the graphics card before you activate sound and adjust resolution Using the HDMI port controls select models only The right side of your computer may contain an HDMI port and volume control buttons Unless a device is plugged into the HDMI port the volume controls have no functionality The HDMI controls are only intended to control the se...

Page 11: ...nth for visible signs of dust and debris and clean it about once every three months Visit www hp com support for additional cleaning instructions Cleaning the computer vents Air vents keep the computer cool Keep these vents clean by using a small battery powered vacuum cleaner A battery powered vacuum cleaner eliminates the risk of electric shock 1 Vacuum the vents on the computer case 2 Remove an...

Page 12: ...ith isopropyl rubbing alcohol 4 After the roller ball and rollers are completely dry replace the ball and ball cover ring Cleaning the touch screen AiO models only Follow these steps to clean the touch screen 1 Turn off the computer Tap the Start button and then tap Shut Down 2 Disconnect the power cord from the wall 3 Spray a small amount of mild glass cleaner on a soft cloth to clean the touch s...

Page 13: ...t whether it was possible or not to start up Windows Either the hard disk drive or the system board may need to be replaced Computer will not turn on or start Ensure that the cables connecting the computer to the external power source are plugged in properly When the cables connecting the computer to the external power source are plugged in properly and the wall outlet is functioning the green pow...

Page 14: ...odels only Symptom Possible solution Screen is blank and monitor power light is not lit Reconnect the power plug to the back of the monitor and to the wall outlet Press the Power button on the monitor Screen is blank Press the space bar on the keyboard or move the mouse to make the screen display visible again Press the Sleep button select models only or Esc on the keyboard to resume from Sleep mo...

Page 15: ... computer Mouse with cable does not work or is not detected Unplug and reconnect the mouse cable to your computer If the mouse is still not detected turn off the computer unplug and reconnect the mouse cable and then restart the computer Cursor does not move using the arrow keys on the number keypad Press Num Lock on the keyboard to turn off Num Lock so that the arrow keys on the number keypad can...

Page 16: ...receiver within 30 cm 12 inches of the receiver and away from interference from other devices 1 Unplug the receiver from a USB connector on the computer and then reconnect it Your computer model might have a connector dedicated to the receiver If you have a choice use a USB connector on the front of the computer 2 Check that the mouse is on A and push and hold the Connect button B on the underside...

Page 17: ...re turned on Turn off your computer and then unplug and reconnect the speakers Ensure that the speakers are connected to an audio connector not a Line In or headphone connector To resume from Sleep mode press the Sleep button select models only or press Esc Unplug headphones if they are connected to your computer or speaker system Volume is very low or unsatisfactory Ensure that you connected the ...

Page 18: ... and sometimes the best way Reinstall the software program or hardware driver see Software program and hardware driver reinstallation later in this table Restores the software if it came with the product or hardware driver to factory defaults System Recovery see Troubleshooting and Maintenance Guide on your product CD Erase and reformat the hard disk drive and then reinstall the operating system p...

Page 19: ...be viewed by pressing the Ctrl Alt S keys on the keyboard at the same time Don t forget to register Go to http www hp com apac register Where to get help For help online go to the HP Customer Care Center website at http www hp com support Phone assistance to get you up and running is covered for thirty 30 days from the time you purchased your computer After thirty 30 days there may be a charge but...

Page 20: ... you have any problems setting up your system and turning it on immediately contact the HP Customer Care Center listed earlier in this guide and a HP Customer Representative will assist you This must be done first before attempting to upgrade your system By breaking the security seal on the back of the computer you are confirming that the computer was working properly before you attempted to upgra...

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