HP Pavilion MS214, Getting Started

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Troubleshooting and Maintenance 29
Wireless keyboard and mouse
Symptom Possible solution
Wireless keyboard or
mouse does not work or
is not detected. A Check for these problems:
Ensure you are using the wireless keyboard or wireless
mouse within range of the receiver, approximately
10 meters for normal use, and within 30 cm during initial
setup or for resynchronization.
Check the LED on the mouse to indicate battery power
level. When the mouse powers up:
If the LED is green, the mouse has full power.
If the battery level is low, the LED will be amber and
will fade in and out 10 times continuously.
If the battery level is below 2.0 V, the LED will not turn
on, and the battery will need to be replaced.
Replace the batteries in the keyboard and mouse; do not
use rechargeable batteries: Turn the devices over, turn the
mouse off, take off the battery cover, remove the old
batteries, and insert new alkaline batteries. Then turn on
the mouse and press the Connect button.
Ensure the mouse is not in Suspend mode, which occurs
after 20 minutes of inactivity. Click the left mouse button to
reactivate it.
B Resynchronize the keyboard and mouse to the
receiver:
The receiver, wireless keyboard, and wireless mouse
shown in the illustrations are examples; your models
may vary.
IMPORTANT: During these steps, place the wireless
keyboard and wireless mouse on the same level as the
receiver, within 30 cm of the receiver, and away from
interference from other devices.
1 Unplug and reconnect the receiver into a USB connector
on the computer.
The receiver may have an LED light (
A ).
A