HP Pavilion dv3000 - Entertainment Notebook PC User Manual Download

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HP Pavilion dv3000 Entertainment PC and HP

Pavilion dv3500 Entertainment PC

Maintenance and Service Guide

Summary of Contents for Pavilion dv3000 - Entertainment Notebook PC

Page 1: ...HP Pavilion dv3000 Entertainment PC and HP Pavilion dv3500 Entertainment PC Maintenance and Service Guide ...

Page 2: ...marks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP ...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...nts 15 Wireless antennae 16 3 Illustrated parts catalog Serial number location 17 Computer major components 18 Display assembly components 24 Plastics Kit 26 Mass storage devices 27 Miscellaneous parts 28 Sequential part number listing 30 4 Removal and replacement procedures Preliminary replacement requirements 36 Tools required 36 Service considerations 36 Plastic parts 36 Cables and connectors 3...

Page 6: ...m module 79 Heat sink 80 Processor 82 Fan 84 5 Setup Utility Starting the Setup Utility 86 Using the Setup Utility 87 Changing the language of the Setup Utility 87 Navigating and selecting in the Setup Utility 87 Displaying system information 88 Restoring default settings in the Setup Utility 88 Exiting the Setup Utility 88 Setup Utility menus 89 6 Specifications Computer specifications 91 13 3 in...

Page 7: ...g system information 113 Creating recovery discs 113 Backing up your information 114 When to back up 114 Backup suggestions 115 Using system restore points 115 When to create restore points 115 Create a system restore point 115 Restore to a previous date and time 116 Performing a recovery 116 Recovering from the recovery discs 116 Recovering from the dedicated recovery partition select models only...

Page 8: ...11 Recycling Battery 124 Display 124 Index 130 viii ...

Page 9: ...3 MB L2 cache 800 MHz FSB T7350 2 26 GHz processor 3 MB L2 cache 1066 MHz FSB T5900 2 20 GHz processor 3 MB L2 cache 800 MHz FSB T5850 2 16 GHz processor 2 MB L2 cache T5800 2 80 GHz processor 3 MB L2 cache 800 MHz FSB T5750 2 00 GHz processor 2 MB L2 cache 667 MHz FSB T5550 1 80 GHz processor 2 MB L2 cache 667 MHz FSB T3200 2 00 GHz processor 1 MB L2 cache 800 MH FSB Intel Pentium Dual Core proce...

Page 10: ... MB total system memory 1024 2 1024 MB total system memory 1024 1 512 2 Support for 8192 MB total system memory 4096 2 4096 MB total system memory 2048 2 3072 MB total system memory 2048 1 1024 1 2048 MB total system memory 1024 2 2048 MB 2048 1 1024 MB total system memory 1024 1 Hard drives Support for 9 5 mm 2 5 inch hard drives Support for HP ProtectSmart Hard Drive Protection Serial ATA Suppor...

Page 11: ...s Integrated wireless local area network WLAN options by way of wireless module Intel PRO Wireless 4965 802 11a b g n with Bluetooth Intel PRO Wireless 4965 802 11a b g n Intel PRO Wireless 3945 802 11a b g with Bluetooth Intel PRO Wireless 3945 802 11a b g Intel WiFi Link 5100 802 11a b g n WLAN module Intel WiFi Link 5100 802 11a b g WLAN module Support for two wireless antennae integrated into ...

Page 12: ...ces 30 48 cm 12 0 inch keyboard Lighted keyboard TouchPad 2 way scroll Taps enabled as default Power requirements 6 cell 55 Wh 2 55 Ah Li ion battery 4 cell 37 Wh 2 55 Ah Li ion battery 90 W HP Smart AC Adapter with localized cable plug support 2 wire plug with ground pin supports 2 pin DC connector Security Security cable slot Fingerprint reader with Digital Persona software support Operating sys...

Page 13: ...Category Description dv3000 dv3500 Optical drive WLAN module 5 ...

Page 14: ...utton Functions like the left button on an external mouse 4 TouchPad light White TouchPad is enabled Amber TouchPad is disabled 5 TouchPad scroll zone Scrolls up or down 6 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view and change pointing device preferences select Start Control Panel Hardware and Sound Mouse 6 Chapter 2 Exte...

Page 15: ...puter sound is off 4 Volume down light On The volume scroll zone is being used to decrease speaker volume 5 Volume up light On The volume scroll zone is being used to increase speaker volume 6 Num lock light On Num lock is on or the embedded numeric keypad is enabled 7 Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on ...

Page 16: ...the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 9 Drive light Blinking The hard drive or optical drive is being accessed The 2 power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is v...

Page 17: ...s to turn off the computer To learn more about your power settings select Start Control Panel System and Maintenance Power Options 2 Media button Launches the MediaSmart SmartMenu NOTE If the computer has been set up to require a logon password you may be asked to log on to Windows MediaSmart starts after you log on For more information about MediaSmart select Start Help and Support 3 Volume mute ...

Page 18: ...hen pressed in combination with the fn key 8 Stop button Stops playback 9 Wireless button Turns the wireless feature on or off but does not create a wireless connection NOTE To establish a wireless connection a wireless network must already be set up 10 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon This table describes factory settings For ...

Page 19: ...go key Displays the Windows Start menu 4 Spacebar Turns the keyboard lights on and off when pressed in combination with the fn key select models only 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 7 Function keys Execute frequently used system functions when pressed in combinat...

Page 20: ...d with select models only 4 Speakers 2 Produce sound Right side components Component Description 1 Optical drive Reads optical discs and on select models also writes to optical discs 2 Optical drive light Blinking The optical drive is being accessed 3 USB port Connects an optional USB device 4 RJ 45 network jack Connects a network cable 5 RJ 11 modem jack Connects a modem cable 6 AC adapter light ...

Page 21: ...g routine operation 4 USB port Connects an optional USB device 5 eSATA USB port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 6 HDMI port select models only Connects an optional video or audio device such as a high definition television or any compatible digital or audio component NOTE Depending on your computer model the comput...

Page 22: ...ring routine operation 5 Wireless module compartment Holds a wireless LAN module NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer funct...

Page 23: ...ay is closed while the power is on 2 Internal microphones 2 select models only Record sound NOTE If there is a microphone icon next to each microphone opening your computer has internal microphones 3 Webcam light On The webcam is in use 4 Webcam Records audio and video and captures still photographs Display components 15 ...

Page 24: ... outside of the computer NOTE For optimal transmission keep the areas immediately around the antennae free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 16 Chapter 2 External component identification ...

Page 25: ...ustrated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial number location 17 ...

Page 26: ...Computer major components 18 Chapter 3 Illustrated parts catalog ...

Page 27: ...3000 models 468820 001 For use in dv3500 models 501012 001 3 Keyboard For use in dv3000 models Japan 468817 291 South Korea 468817 AD1 Taiwan 468817 AB1 Thailand 468817 281 The United States 468817 001 For use in dv3500 models Brazil 496121 201 France 496121 051 French Canada 496121 121 Germany 496121 041 Greece 496121 151 International 496121 B31 Italy 496121 061 Japan 496121 291 Korea 496121 AD1...

Page 28: ...000 models 468499 001 For use only in dv3500 models 496097 001 8 RTC battery includes double sided tape 468824 001 9 Modem module NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 468827 001 for dv3000 models 502463 001 for dv3500 models For use in dv3000 models For use in all countries and regions excep...

Page 29: ...8 001 Intel Core2 Duo P8600 2 40 GHz processor 3 MB L2 cache 1066 MHz FSB 496099 001 Intel Core2 Duo P8400 2 26 GHz processor 3 MB L2 cache 1066 MHz FSB 496100 001 Intel Core2 Duo T7350 2 00 GHz processor 3 MB L2 cache 1066 MHz FSB 501017 001 Intel Core2 Duo T5900 2 20 GHz processor 2 MB L2 cache 800 MHz FSB 496103 001 Intel Core2 Duo T5800 2 00 GHz processor 2 MB L2 cache 800 MHz FSB 496102 001 I...

Page 30: ...ey Ukraine the United Kingdom and Uzbekistan 441086 002 For use in Australia New Zealand Pakistan and the People s Republic of China 441086 003 For use in Japan 441086 291 For use in South Korea 441086 AD1 Intel 4965 802 11a b g WLAN modules For use in Antigua and Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic ...

Page 31: ...pan 451861 291 Intel WiFi Link 5100 802 11a b g n WLAN module for use in all countries and regions 480985 001 Intel WiFi Link 5100 802 11a b g WLAN module for use in all countries and regions 482957 001 19 Memory module For use in dv3000 models 2048 MB PC2 5300 667 MHz DDR2 448151 003 1024 MB PC2 5300 667 MHz DDR2 448150 002 512 MB PC2 5300 667 MHz DDR2 452312 002 For use in dv3500 models 4096 MB ...

Page 32: ...7 001 3 Display Hinge Kit includes left and right display hinges For use with dv3000 models 468799 001 For use with dv3500 models with an LCD display 500959 001 For use with dv3500 models with an LED display 500960 001 4 Display inverter includes Mylar shield For use in dv3000 models 468798 001 For use in dv3500 models 500957 001 5 13 3 inch WXGA BrightView display panel includes display panel cab...

Page 33: ...use in dv3000 models 468801 001 For use in dv3500 models with an LCD display 500955 001 For use in dv3500 models with an LED display 500956 001 Display Rubber Kit not illustrated includes display bezel screw covers and display bezel bumper pads For use in dv3000 models 468802 001 For use in dv3500 models with an LCD display 500966 001 For use in dv3500 models with an LED display 502460 001 Display...

Page 34: ...500 models 501013 001 1 ExpressCard slot bezel 2 Wireless module compartment cover includes 1 captive screw secured by a C clip 3 Memory module compartment cover includes 2 captive screws secured by C clips 4 Hard drive bay cover includes 2 captive screws secured by C clips 26 Chapter 3 Illustrated parts catalog ...

Page 35: ...1 400 GB 5400 rpm 497760 001 320 GB 5400 rpm 496115 001 250 GB 5400 rpm 496114 001 160 GB 5400 rpm 496113 001 Hard Drive Kit not illustrated includes hard drive bracket and screws 468811 001 2 Optical drive includes bezel and bracket For use in dv3000 models DVD RW and CD RW Super Multi Double Layer Combo Drive 468813 001 DVD CD RW Combo Drive 468812 001 For use in dv3500 models DVD RW and CD RW S...

Page 36: ... For use in South Korea 383496 AD1 For use in Taiwan 383496 AB1 For use in the United Kingdom 383496 031 For use in the United States 383496 001 For use in dv3500 models For use in Argentina 490371 D01 For use in Australia and New Zealand 490371 011 For use in Brazil 490371 201 For use in Denmark 490371 081 For use in Europe 490371 021 For use in India 490371 D61 For use in Italy 490371 061 For us...

Page 37: ...illips PM3 0 4 0 screw Phillips PM2 5 11 0 captive screw Phillips PM2 5 7 0 screw Phillips PM2 5 6 0 captive screw Phillips PM2 5 5 0 screw Black Phillips PM2 5 4 0 screw Silver Phillips PM2 5 4 0 screw Phillips PM2 0 5 0 captive screw Phillips PM2 0 4 0 screw Phillips PM2 0 2 0 captive screw Miscellaneous parts 29 ...

Page 38: ...Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan 441082 003 Intel 4965 802 11a b g WLAN module for use in Australia New Zealand Pakistan and the People s Republic of China 441082 291 Intel 4965 802 11a ...

Page 39: ...rocessor for use in dv3000 models 3 MB L2 cache 800 MHz FSB 459607 001 Intel Core2 Duo T8300 2 40 GHz processor for use in dv3000 models 3 MB L2 cache 800 MHz FSB 459608 001 Intel Core2 Duo T9300 2 50 GHz processor for use in dv3000 models 6 MB L2 cache 800 MHz FSB 459609 001 Intel Core2 Duo T9500 2 60 GHz processor for use in dv3000 models 6 MB L2 cache 800 MHz FSB 461749 001 Modem module for use...

Page 40: ... 468818 001 Base enclosure for use in dv3000 models includes 4 base enclosure rubber feet 468819 001 Top cover for use in dv3000 models includes TouchPad and cable fingerprint reader board cable and caps lock LED board and cable 468820 001 Switch cover for use in dv3000 models includes LED board and cable 468821 001 Plastics Kit for use in dv3000 models see Plastics Kit on page 26 for more informa...

Page 41: ...els in the People s Republic of China 490371 AB1 Power cord for use in dv3500 models in Taiwan 490371 AD1 Power cord for use in dv3500 models in South Korea 490371 AR1 Power cord for use in dv3500 models in South Africa 490371 D01 Power cord for use in dv3500 models in Argentina 490371 D61 Power cord for use in dv3500 models in India 492593 001 Pentium Dual Core T2390 1 86 GHz processor for use in...

Page 42: ...DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe for use in dv3500 models 496118 001 4 cell 2 55 Ah 37 Wh Li ion battery for use in dv3500 models 496119 001 6 cell 2 55 Ah 55 Wh Li ion battery for use in dv3500 models 496120 001 Lighted keyboard for use with dv3500 models in the United States 496121 001 Keyboard for use with dv3500 models in the United States 496121 031 Keybo...

Page 43: ... LED display includes display panel cable and 3 wireless antenna transceivers and cables 500966 001 Display Rubber Kit for use in dv3500 models with an LCD display includes display bezel screw covers and display bezel bumper pads 500967 001 Webcam microphone module for use in dv3500 models 501010 001 Base enclosure for use in dv3500 models includes 4 base enclosure rubber feet 501011 001 Top cover...

Page 44: ...me of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure ...

Page 45: ... inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is no...

Page 46: ...p components in their electrostatic safe containers until you area ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The follo...

Page 47: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 48: ...tween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 49: ...sconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 5 Remove the RTC battery see RTC battery on page 77 6 Wait approximately 5 minutes 7 Replace the RTC battery and reassemble the computer 8 Connect AC po...

Page 50: ... be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Serial number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer 42 Chapter 4 Removal and replacement procedures ...

Page 51: ...h 55 Wh Li ion 468816 001 4 cell 2 55 Ah 37 Wh Li ion 468815 001 For use in dv3500 models 6 cell 2 55 Ah 55 Wh Li ion 496119 001 4 cell 2 55 Ah 37 Wh Li ion 496118 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all e...

Page 52: ...the right battery release latch 2 to release the battery from the battery bay 4 Remove the battery 3 To insert the battery insert the rear edge of the battery 1 into the battery bay and slide it forward until the battery is seated Lock the battery into the battery bay by sliding the right battery release latch 2 to the left The left battery release latch automatically locks the battery into place ...

Page 53: ...the Czech Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco the Netherlands Norway Oman the Philippines Poland Portugal Qatar Romania Russia Serbia Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey Ukraine the United Kingdom and Uzbekistan 441082 0...

Page 54: ...store computer functionality and then contact technical support through Help and Support 1 Loosen the Phillips PM2 5 6 0 captive screw 1 that secures the wireless module compartment cover to the computer 2 Lift the left side of the cover 2 swing it up and to the right and remove the cover The wireless module compartment cover is included in the Plastics Kit spare part number 468821 001 for dv3000 ...

Page 55: ...pulling it away from the slot at an angle NOTE WLAN modules are designed with a notch 5 to prevent incorrect installation into the WLAN module slot Reverse this procedure to install a WLAN module Component replacement procedures 47 ...

Page 56: ...r on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 Remove the optical drive 1 Slide the optical drive release latch 1 to release the optical dr...

Page 57: ... devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 Remove the memory module 1 Loosen the two Phillips PM2 5 6 0 captive screws 1 that secure the memory module compartment cover to the computer 2 Lift the rear edge of the cov...

Page 58: ...away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module slot Reverse this procedure to install a memory module 50 Chapter 4 Removal and replacement procedures ...

Page 59: ...d screws 468811 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplu...

Page 60: ...1 0 captive screw 1 that secures the hard drive to the computer 4 Use the Mylar tab 2 to slide the hard drive 3 to the right until it disconnects from the system board 5 Remove the hard drive 4 from the hard drive bay 6 Remove the hard drive from the hard drive bay 7 If it is necessary to replace the hard drive bracket remove the four Phillips PM3 0 4 0 screws 1 that secure the hard drive bracket ...

Page 61: ...8 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 53 ...

Page 62: ...key 496121 141 Latin America 496121 161 United Kingdom 496121 031 Norway 496121 DH1 United States 496121 001 Portugal 496121 131 United States lighted keyboard 496120 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all ext...

Page 63: ...he computer 2 Turn the computer right side up with the front toward you 3 Open the computer as far as possible 4 Lift the rear edge of the keyboard 1 until it rests at an angle 5 Release the keyboard 2 by sliding it back until it rests on the display assembly Component replacement procedures 55 ...

Page 64: ...ttached and disconnect the cable 2 from the system board NOTE If you are removing a lighted keyboard you must disconnect an additional power cable from the system board 7 Remove the keyboard Reverse this procedure to install the keyboard 56 Chapter 4 Removal and replacement procedures ...

Page 65: ...computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 5 Remove the keyboard see Keyboard on page 54 Remove the switch cover 1 Close the computer 2 Turn the computer upside down with the rear panel toward you 3 Remove the two Phillips PM2 5 7 0 screws 1 and the four black Phillips PM2 0 4 0 scr...

Page 66: ... the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4...

Page 67: ... the computer right side up with the front toward you 5 Open the computer as far as possible 6 Disconnect the caps lock LED board cable 1 from the system board 7 Release the ZIF connector to which the TouchPad board cable is connected and disconnect the cable 2 from on the system board 8 Disconnect the TouchPad on off button board cable 3 from the system board Component replacement procedures 59 ...

Page 68: ...uter 10 Lift the back edge of the top cover 1 and swing it up and forward until all edges of the top cover are disengaged from the base enclosure 11 Release the ZIF connector to which the fingerprint reader board cable is attached and disconnect the cable 2 from the connector 60 Chapter 4 Removal and replacement procedures ...

Page 69: ...t all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 5 Remove the following components a Hard drive see Hard drive on page 51 b Optical drive see Optical drive on page 48 c Keyboard see Keyboard on page 54 d Swit...

Page 70: ...der board and bracket to the top cover 4 Remove the fingerprint reader board bracket 3 from the top cover 5 Remove the fingerprint reader board 4 from the top cover Reverse the above procedure to install the fingerprint reader board 62 Chapter 4 Removal and replacement procedures ...

Page 71: ...splay assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the comput...

Page 72: ...en the system board and the display left hinge 8 Disconnect the webcam microphone module cable 2 from the system board 9 Remove the WLAN antenna cables 3 from the clips and routing channel built into the top cover CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components...

Page 73: ...t spare part number 468802 001 for dv3000 models 500966 001 for dv3500 models with an LCD display and 502460 001 for dv3500 models with an LED display 13 Remove the two Phillips PM2 5 5 0 screws 2 that secure the display bezel to the display assembly 14 Flex the inside edges of the left and right sides 1 and the top and bottom edges 2 of the display bezel until the bezel disengages from the displa...

Page 74: ... the module 1 as far as the webcam microphone module allows 17 Disconnect the webcam microphone module cable from the module 2 18 Remove the webcam microphone module The webcam microphone module is available using spare part number 468804 001 for dv3000 models 500967 001 for dv3500 models 19 If it is necessary to replace the display inverter release the inverter 1 as far as the display panel cable...

Page 75: ... display panel cable 23 Remove the six Phillips PM2 5 5 0 screws 2 that secure the panel to the display enclosure 24 Remove the display panel 3 from the display enclosure The display panel is available using the spare part number 468796 001 for dv3000 models 496105 001 for dv3500 models with an LCD display and 496106 001 for dv3500 models with an LED display 25 If it is necessary to replace the di...

Page 76: ...s the left transceiver to the display enclosure 28 Detach the wireless antenna transceivers 2 from the display enclosure 29 Remove the wireless antenna cables from the clips 3 built into the display enclosure 30 Remove the wireless antenna transceivers and cables from the display enclosure The wireless antenna transceivers and cables are available in the Display Cable Kit spare part number 468800 ...

Page 77: ...ay enclosure The webcam microphone module cable is available using spare part number 468805 001 NOTE The webcam microphone module cable is attached to the display enclosure with double sided tape Reverse this procedure to reassemble and install the display assembly Component replacement procedures 69 ...

Page 78: ...gging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 5 Remove the following components a Optical drive see Optical drive on page 48 b Hard drive see Hard drive on page 51 c Keyboard see Keyboard on page 54 d Switch cover see Switch cover on page 57 e Top cover see Top cover on page 58 f Display assembly see Display...

Page 79: ... 1 that secure the system board to the base enclosure 3 Remove the two Phillips PM2 0 4 0 screws 2 that secure the power connector to the base enclosure 4 Remove the power connector 3 and the RJ11 jack 4 from the clips in the base enclosure 5 Flex the right side of the base enclosure 1 above the USB port and RJ45 jack Component replacement procedures 71 ...

Page 80: ...ove the external monitor port 8 Lift back edge of the system board 2 until the external monitor port is clear of the base enclosure 9 Flex the left side of the base enclosure 1 above the eSATA connector and HDMI connector 10 Lift the back edge of the system board 2 until the eSATA connector and HDMI connector are clear of the base enclosure 72 Chapter 4 Removal and replacement procedures ...

Page 81: ...11 Remove the system board by pulling it away from the base enclosure at an angle Reverse the preceding procedure to install the system board Component replacement procedures 73 ...

Page 82: ...d from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 5 Remove the following components a Optical drive see Optical drive on page 48 b Hard drive see Hard drive on page 51 c Keyboard see Keyboard on page 54 d Switch cover see Switch cover on page 57 e Top cover see Top cover on page 58 f Display assembly see Display assembly on page 6...

Page 83: ...then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 5 Remove the following components a Optical drive see Optical drive on page 48 b Hard drive see Hard ...

Page 84: ...oth module from the base enclosure NOTE The Bluetooth module is attached to the system board with double sided tape Reverse this procedure to install the Bluetooth module 76 Chapter 4 Removal and replacement procedures ...

Page 85: ...onnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 5 Remove the following components a Optical drive see Optical drive on page 48 b Hard drive see Hard drive on page 51 c Keyboard see Keyboard on page 54 d Switch cover see Switch cover on page 57 e Top cover see To...

Page 86: ...3 Remove the RTC battery 2 NOTE The RTC battery is attached to the system board with double sided tape Reverse this procedure to install the RTC battery 78 Chapter 4 Removal and replacement procedures ...

Page 87: ...t all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 5 Remove the following components a Optical drive see Optical drive on page 48 b Hard drive see Hard drive on page 51 c Keyboard see Keyboard on page 54 d Swit...

Page 88: ...wn the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page...

Page 89: ...ht NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach the assembly 5 Remove the heat sink NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink 1 and 2 the processer 3 and the graphics chip 4 each time the heat sink is removed Therm...

Page 90: ...el Core2 Duo T5550 1 83 GHz processor 2 MB of L2 cache 667 MHz FSB 458247 001 Pentium Dual Core T2390 1 86 GHz processor 1 MB of L2 cache 533 MHz FSB 492593 001 Processors for use in dv3500 models Intel Core2 Duo T9400 2 53 GHz processor 6 MB L2 cache 1066 MHz FSB 496098 001 Intel Core2 Duo P8600 2 40 GHz processor 3 MB L2 cache 1066 MHz FSB 496099 001 Intel Core2 Duo P8400 2 26 GHz processor 3 MB...

Page 91: ...rive see Optical drive on page 48 b Hard drive see Hard drive on page 51 c Keyboard see Keyboard on page 54 d Switch cover see Switch cover on page 57 e Top cover see Top cover on page 58 f Display assembly see Display assembly on page 63 g System board see System board on page 70 h Heat sink see Heat sink on page 80 Remove the processor 1 Turn the processor locking screw 1 one half turn countercl...

Page 92: ...computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 43 5 Remove the following components a Optica...

Page 93: ...3 Remove the fan 3 Reverse this procedure to install the fan Component replacement procedures 85 ...

Page 94: ...and provides settings for startup security and other preferences To start the Setup Utility Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is disp...

Page 95: ...Configuration Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit the Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change goes into effect immediately Navigating and selecting in the Setup Utility ...

Page 96: ...the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Exit Load Setu...

Page 97: ...Select To do this Administrator password Enter change or delete an administrator password Power On Password Enter change or delete a power on password System Configuration menu Select To do this Language Support Change the Setup Utility language Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology Enable disable the processor Virtualization T...

Page 98: ...twork Adapter boot Enable disable boot from Internal Network Adapter Boot Order Set the boot order for USB Floppy Internal CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self test on the hard drive NOTE On models with two hard drives this menu option is called the Primary Hard Disk Self Test ...

Page 99: ...Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g ...

Page 100: ...View display specifications Metric U S Dimensions Height 18 0 cm 7 1 in Width 28 7 cm 11 3 in Diagonal 33 9 cm 13 4 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 279 0 279 mm Format 1280 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal...

Page 101: ...Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 645 126 482 500 586 425 312 581 808 237 937 274 Disk rotational speed 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F NOTE Certain restrictions and exclusions apply Consult technical support for details 1 GB 1 billion bytes when referrin...

Page 102: ...DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6...

Page 103: ...D Photo CD CD EXTRA Portfolio CD R CDRW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM CD R and CD RW Access time CD DVD Random 110 ms 130 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 3 600 KB sec 24X CD R 3 600 KB sec 24X CD RW 3 600 KB sec Transfer mode Multiword DMA mode 2 DVD CD RW Combo Drive specifications 95 ...

Page 104: ...ap specifications Size Memory address System function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 04800000 07FFFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4...

Page 105: ...r 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel ...

Page 106: ...062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 I O Address hex System function shipping configuration 0A2 0BF Unused 0C0 0DF DMA controller no 2 0E0 0EF Unused 0F0 0F1 Coprocessor busy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed di...

Page 107: ...77 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI ...

Page 108: ...22 001 for dv3000 models 502462 001 for dv3500 models and the Display Screw Kit spare part number 468803 001 for use in dv3000 models 500958 001 for use in dv3500 models with an LCD display and 502364 001 for models with an LED display Phillips PM3 0 4 0 screw Color Quantity Length Thread Head diameter Silver 4 4 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to the hard...

Page 109: ...captive screw secured by a C clip that secures the WLAN compartment cover to the computer 2 Two captive screws secured by C clips that secure the memory module compartment cover to the computer 3 Two captive screws secured by C clips that secure the hard drive bay cover to the computer Phillips PM2 5 6 0 captive screw 101 ...

Page 110: ...Color Quantity Length Thread Head diameter Black 4 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the WLAN module to the system board Where used 2 screws that secure the modem module to the computer 102 Chapter 7 Screw listing ...

Page 111: ...crew Color Quantity Length Thread Head diameter Black 1 11 0 mm 2 5 mm 5 0 mm Where used One captive screw secured in the hard drive bracket housing that secures the hard drive to the computer Phillips PM2 5 11 0 captive screw 103 ...

Page 112: ...or Quantity Length Thread Head diameter Black 10 4 0 mm 2 0 mm 4 5 mm Where used 4 screws that secure the switch cover to the computer Where used 2 screws that secure the top cover to the base enclosure 104 Chapter 7 Screw listing ...

Page 113: ...Where used 2 screws that secure the power connector bracket to the base enclosure Where used 2 screws that secure the fan to the base enclosure Phillips PM2 0 4 0 screw 105 ...

Page 114: ... Color Quantity Length Thread Head diameter Black 22 7 0 mm 2 5 mm 5 0 mm Where used 1 Four screws that secure the keyboard to the computer 2 Two screws that secure the switch cover to the computer 106 Chapter 7 Screw listing ...

Page 115: ... base enclosure 2 Two screws that secure the display assembly to the base enclosure Where used 6 screws that secure the top cover to the base enclosure Where used Two screws that secure the display assembly to the base enclosure Phillips PM2 5 7 0 screw 107 ...

Page 116: ...ty Length Thread Head diameter Black 10 5 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the display bezel to the display enclosure Where used 6 screws that secure the display panel to the display enclosure 108 Chapter 7 Screw listing ...

Page 117: ...Where used 2 screws that secure the system board to the base enclosure Phillips PM2 5 5 0 screw 109 ...

Page 118: ... Length Thread Head diameter Silver 9 3 0 mm 2 0 mm 4 5 mm Where used 3 screws that secure the fingerprint reader board and bracket to the top cover Where used 6 screws that secure the display hinges to the display panel 110 Chapter 7 Screw listing ...

Page 119: ...2 5 4 0 screw Color Quantity Length Thread Head diameter Silver 1 5 0 mm 2 5 mm 5 0 mm Where used One screw that secures the left wireless antenna transceiver to the display enclosure Silver Phillips PM2 5 4 0 screw 111 ...

Page 120: ... captive screw Color Quantity Length Thread Head diameter Black 2 5 0 mm 2 0 mm 5 0 mm Where used 2 captive screws secured by C clips that secure the heat sink retention clip to the heat sink 112 Chapter 7 Screw listing ...

Page 121: ...stem restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature W...

Page 122: ...serting it into the computer optical drive If necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start All Programs Recovery Manager Recovery Manager Recovery Manager opens 2 Click Advanced Options NOTE If you are operati...

Page 123: ...reating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional re...

Page 124: ...e been included with your computer Use these discs to recover your operating system and software NOTE Windows has its own built in repair features such as System Restore and driver roll back capabilities If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with thi...

Page 125: ...rograms Recovery Manager Recovery Manager or Restart the computer and press f11 while the Press F11 for recovery message is displayed on the screen Then select Recovery Manager Recovery Manager opens 2 Click Advanced Options 3 Click System recovery and then click Next 4 Follow the on screen instructions Recovering system information 117 ...

Page 126: ...assignments Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 118 Chapter 9 Connector pin assignments ...

Page 127: ...d analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 119 ...

Page 128: ...modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused 120 Chapter 9 Connector pin assignments ...

Page 129: ...Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground Universal Serial Bus 121 ...

Page 130: ...ements listed below are applicable to all countries or regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal ...

Page 131: ...e a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C83...

Page 132: ...removing these components NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org Thi...

Page 133: ... covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 125 ...

Page 134: ...y to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 126 Chapter 11 Recycling ...

Page 135: ...the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up Display 127 ...

Page 136: ...ide down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame 128 Chapter 11 Recycling ...

Page 137: ...e screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 129 ...

Page 138: ...utton sound 89 buttons media 9 next fast forward 10 play pause 10 power 9 previous rewind 10 stop 10 TouchPad 6 TouchPad on off 6 volume mute 9 wireless 10 C Cable Kit spare part number 32 35 cables service considerations 37 caps lock light identifying 7 Card Reader Power Saving 89 changing the Setup Utility language 87 chipset product description 1 CMOS clearing 41 compartments memory module 14 w...

Page 139: ... cards product description 3 external monitor port identifying 13 pin assignments 119 F f11 116 117 fan removal 84 spare part number 21 33 84 fan always on 90 feet locations 43 spare part number 43 fingerprint reader 86 fingerprint reader board removal 61 spare part number 33 61 fingerprint reader identifying 10 fn key identifying 11 front components 6 full system recovery 113 function keys identi...

Page 140: ...ying 10 num lock light identifying 7 O operating system product description 4 optical drive precautions 37 product description 3 removal 48 spare part numbers 22 27 48 specifications 94 96 Optical Drive Kit spare part number 22 28 32 optical drive light identifying 12 optical drive release latch identifying 14 optical drive identifying 12 P packing guidelines 39 password clearing 41 plastic parts ...

Page 141: ... O addresses 98 interrupts 97 memory map 96 optical drive 94 96 system DMA 96 starting the Setup Utility 86 static shielding materials 40 stop button identifying 10 supported discs 114 switch cover removal 57 spare part number 19 32 35 57 system board removal 70 spare part number 20 31 33 spare part numbers 70 system DMA 96 system failure or instability 113 system information 89 system memory map ...

Page 142: ...rtment cover illustrated 26 removal 46 spare part number 46 wireless module compartment identifying 14 wireless product description 3 WLAN module removal 45 spare part numbers 22 30 31 45 workstation guidelines 39 134 Index ...

Page 143: ......

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HP Pavilion dv3000 - Entertainment Notebook PC, Maintenance And Service Manual

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