HP Pavilion 8 Series, User Manual, Page: 48 / 86

44
HP Pavilion PC User’s Guide
system startups, and the system not responding to
your commands. Try resetting the system first (see
below). If the problem persists, reload the
software. (For HP software, use the Recovery
CD(s) discussed on page 49.) A voltage spike can
occasionally corrupt or destroy files, so it is a good
idea to consistently make backup copies of your
data files. Prevent voltage spikes by installing a
surge suppressor between the power outlet and
the system power cord.
If you can use your mouse and Start menu, reset
your system by clicking
Start and then Shut
Down (see note). Your computer will do a disk
check to make sure that no files were damaged by
the reset.
Note:
The power button can be used in two ways to
reset and recover the system. First, press the button and
release; this procedure should reset the system. Using
the power button to reset the system is not a
recommended practice and should be used only
as a last resort.
General problem
A “General Protection
Fault” error occurred.
This error usually occurs when a program has
corrupted your random access memory (RAM)
resources. To recover:
1
Click Close on the message box announcing
the error.
2
Close the software program.
3
Click Start on the Windows 95 taskbar.
4
Click Shut Down .
5
Wait a few seconds, and then restart your
computer.