HP OmniBook XE2 Service Manual Download

Page: 43 / 85

HP OmniBook XE2

Troubleshooting and Diagnostics

3-1

This chapter includes troubleshooting and diagnostic information for testing the functionality of the
OmniBook and identifying faulty modules:

•

Troubleshooting information

Troubleshooting the problem (page 3-2).

Verifying the repair (page 3-3).

Suggestions for troubleshooting (page 3-4).

•

Diagnostic tools

OmniBook hardware diagnostic program (page 3-11).

Power-on self-test (page 3-16).

Desktop Management Interface (page 3-20).

BIOS Setup utility (page 3-22).

Summary of Contents for OmniBook XE2

Page 1: ... ...

Page 2: ...ithout prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this product may also be copyrighted by Micros...

Page 3: ... 2 9 Removing the Display Assembly HP Authorized Service Providers Only 2 11 Removing the LCD Module HP Authorized Service Providers Only 2 12 Removing the Top Case HP Authorized Service Providers Only 2 15 Removing the CPU and Motherboard HP Authorized Service Providers Only 2 17 Removing Other Components HP Authorized Service Providers Only 2 21 Troubleshooting and Diagnostics 3 1 Troubleshootin...

Page 4: ...Display Components 4 2 Figure 4 2 Exploded View Display Components 4 3 Figure 4 3 Exploded View Motherboard Components 4 4 Tables Table 1 1 OmniBook XE2 1 1 Table 1 2 Activating Power Modes 1 5 Table 1 3 Status Lights LED PCA 1 6 Table 1 4 Fn Hot Keys 1 7 Table 1 5 System Interrupts 1 8 Table 1 6 System Memory 1 8 Table 1 7 System Input Output Addresses 100 3FF 1 9 Table 1 8 DMA Channels 1 9 Table...

Page 5: ... v Table 4 1 OmniBook XE Replaceable Parts 4 5 Table 4 2 Accessory Replaceable Parts 4 8 Table 4 3 HP Part Number Reference 4 9 Table 4 4 Quanta Part Number Reference 4 12 Table 5 1 OmniBook XE LCD Guidelines TFT 5 2 ...

Page 6: ...ce Address or Number Comments HP External Web http www hp com omnibook http www europe hp com omnibook European mirror No usage restriction HP US Reseller Web http partner americas hp com Restricted to Authorized Resellers only HP Asia Pacific Channel Support Centre for DPSP Partners http www hp com au Restricted to DPSP Partners only America Online AOL Keyword HP Call 1 800 827 6364 for AOL membe...

Page 7: ...Drive Multimedia Drive Standard RAM F1756W AB2 Pentium II 366 MHz 13 3 inch TFT 6 0 GB 64 MB F1755W AB2 F1779D AB2 Pentium II 333 MHz 32 MB F1774W AB2 Pentium II 366MHz 12 1 inch SVGA TFT 4 0 GB 24X CD ROM F1775W AB2 Pentium II 400MHz 14 1 inch XGA TFT 6 0 GB 6X DVD 64 MB F1962W AB2 Celeron 433 MHz 12 1 inch SVGA TFT 4 0GB 32MB F1671N ABJ 128 MB F1672W ABJ 14 1 inch XGA TFT 6 0 GB F1673W ABJ Celer...

Page 8: ...OmniBook Front View 1 Latch to open the OmniBook 7 Click buttons 2 Built in microphone 8 CD player power on selected models 3 Blue power button 9 CD player buttons on selected models 4 Status lights 10 CD ROM drive 5 Built in speakers 11 Kensington lock slot security connector 6 Touch pad pointing device 12 Modem phone jack on selected models Figure 1 2 OmniBook Side View 13 PC Card eject buttons ...

Page 9: ... Hard disk drive latch and locking screw 21 Battery 18 Hard disk drive 22 Port replicator connector 19 RAM expansion cover Figure 1 4 OmniBook Rear View 1 Parallel port 6 Infrared port 2 Serial port 7 USB port 3 VGA port external monitor 8 PS 2 port 4 Audio out external speaker 9 AC adapter jack 5 Microphone jack ...

Page 10: ...on briefly about 1 second to suspend activity when the OmniBook is on When you turn on the computer it resumes your previous work session Closing the lid for more than 2 seconds also suspends the computer Hibernate Press Fn F5 This is like Off except that your current work session is first saved to disk When you turn on the computer it reboots and restores your previous session Off Click Start Shu...

Page 11: ...out Press blue power button to display the current session Instant On Hibernate No power stopped state Session is saved on the hard disk Everything is shut down Computer reboots at turn on and restores previous session and network connections if plug and play Press Fn F5 or allow time out Press blue power button to restart and restore the previous session Off No power stopped state Everything is s...

Page 12: ...mniBook is off Off or Hibernate mode AC connected Green light AC power is connected Battery Green light Battery is full or stopped charging Orange light Battery is charging No light AC adapter is not connected or battery is not present Floppy disk drive access Green light OmniBook is accessing the floppy disk drive Hard disk drive access Green light OmniBook is accessing the hard disk drive CD ROM...

Page 13: ...nal display and simultaneous displays Fn NumLock Toggles Scroll Lock on and off Fn UP ARROW Fn DOWN ARROW Increases and decreases the sound volume Resetting the OmniBook 1 Use a pen or a straightened paper clip to push the system off button on the bottom of the OmniBook The switch is on the motherboard or Press and hold the blue power button until the display shuts down The switch is on the I O PC...

Page 14: ...tem Interrupts 0 System timer 1 Keyboard 2 Cascade from secondary interrupt controller 3 Free or COM2 IrDA port if enabled 4 COM1 serial port 5 Audio 6 Floppy disk drive 7 LPT1 ECP parallel port 8 Real time clock 9 Free in APM mode SCI in ACPI mode 10 PCI IRQ shared by all PCI devices 11 Free or MIDI if enabled 12 Touch pad PS 2 mouse 13 Numeric coprocessor 14 Internal hard disk drive primary IDE ...

Page 15: ...ve secondary IDE controller 378 37F LPT1 printer port 388 38B DOS games FM decoding 3B0 3BB VGA adapter 3C0 3DF VGA adapter 3E0 3E1 PCMCIA controller 3F0 3F5 Floppy disk drive controller 3F6 Internal hard disk drive primary IDE controller 3F7 Floppy disk drive controller 3F8 3FF COM1 serial port Table 1 8 DMA Channels 0 Free 1 LPT1 ECP parallel port 2 Floppy disk drive 3 Fast IR if enabled 4 Casca...

Page 16: ...er 115 to 230 Vac 47 to 63 Hz input 19 Vdc 3 16 A output Storage 24X CD ROM drive or 6X DVD 1 44MB floppy disk drive 4 0 GB or 6 0 GB hard disk drive RAM 32 128MB SDRAM SDRAM preinstalled Two slots for RAM expansion up to 256 MB maximum Audio System 16 bit Sound Blaster Pro compatible ESS M 2EM or ESS M3E PCI audio 64 voice wavetable synthesizer Stereo sound via two built in speakers Built in micr...

Page 17: ...sor passwords Kensington Microsaver lock slot Environmental Limits Operating temperature 5 to 35 ºC 41 to 95 ºF Operating humidity 20 to 80 percent RH Storage temperature 20 to 60 ºC 4 to 140 ºF Storage humidity 8 to 90 percent RH Major ICs CPU Intel Pentium II or Celeron North Bridge 443DX or 443ZXM 66 South Bridge PIIX4e or PIIX4m Video SMI LynxE SM811 or SMI Lynx EM4 SM710 4 Audio ESS M 2EM or ...

Page 18: ...m functions The CPU module and most other subsystems connect to the motherboard The following figure shows the connections among the replaceable electrical modules As a substitute for a functional block diagram see the table on page 1 13 it lists the roles that the replaceable modules play in each of the functional subsystems Figure 1 6 Replaceable Module Diagram ...

Page 19: ...controller Hard disk mechanism Floppy disk drive Motherboard Floppy disk module Floppy disk controller Floppy disk mechanism Keyboard Motherboard BIOS IC Keyboard Keyboard controller Keyboard BIOS Key switches Pointer Motherboard Touch pad Keyboard controller Touch pad sensor controller PS 2 output Audio Motherboard LED PCA Speakers Audio controller speaker amplifier headphone amplifier zoomed vid...

Page 20: ......

Page 21: ...le on page 2 21 LED PCA table on page 2 21 Keyboard page 2 9 LCD brackets table on page 2 21 LCD flex cable table on page 2 21 LCD module page 2 21 Motherboard page 2 17 RAM board page 2 3 RAM module cover table on page 2 7 Top case page 2 15 Caution Always provide proper grounding when performing repairs Without proper grounding an electrostatic discharge may damage the OmniBook and its component...

Page 22: ...y magnetized 5 mm hex driver Pointed knife or probe Small flat blade screwdriver uPGA 1 CPU removal tool Technology Code DD Table 2 3 Recommended Screw Torques Screw Thread Size Torque kgf cm Torque lbf in M2 1 3 1 8 1 1 1 5 M2 5 4 5 mm long 3 0 3 5 2 6 3 0 M2 5 16 19 mm long 2 5 3 0 2 2 2 6 M3 3 0 3 5 2 6 3 0 ...

Page 23: ...e battery is suitable for use only with compatible OmniBook models Do not disassemble There are no serviceable parts inside Handle a damaged or leaking battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minutes and seek medical attention Do not expose the batteries to high storage te...

Page 24: ...following information Caution Handle the RAM module only by its edges Otherwise you may damage the module due to electrostatic discharge Static electricity can permanently damage computer chips It is therefore important to discharge the static electricity from your body before installing the memory module Discharge your body s electricity by touching the metal shielding around the connectors on th...

Page 25: ...rom the sides of the module The free edge of the module pops up 4 Pull the module out of the connector Handle it only by the edges Figure 2 3 Releasing the RAM Module Latches Reassembly Notes Insert the RAM board into the connector at about a 30 angle until it is fully inserted Then press down at both sides until both latches snap closed ...

Page 26: ... releases the hard disk drive 5 Slide the hard disk drive to the left then lift it out Figure 2 4 Removing the Hard Disk Drive 6 If you are installing a new hard drive that does not have a cover you can remove the cover parts from the old hard drive Remove the six screws from the case carfully pull back the case prong and lift out the drive Reassembly Notes Caution Do not cover the vent hole in th...

Page 27: ...lacing Small Parts User Replaceable Part Replacement Procedure Feet Insert a small flat blade screwdriver or pointed knife under the foot and pry it loose To replace firmly press the adhesive side of the foot into the recess RAM Module Cover On the bottom of the unit remove the screw from the RAM module cover and remove the cover see page 2 4 ...

Page 28: ...pment Small Phillips screwdriver Removal Procedure 1 Unplug the AC adapter if present and remove the battery 2 Turn the computer bottom side up 3 Using a Phillips screwdriver remove the screw holding the fan 4 Slide the fan assembly forward and lift it out by the rear edge 5 Carefully unplug the cable connector ...

Page 29: ...ry up the right side of the keyboard cover Remove the keyboard cover by pulling it to your right Caution If you use a screwdriver to remove the keyboard cover avoid scratching the plastic 3 Use a Phillips screwdriver to remove the three screws Figure 2 5 Removing the Keyboard Cover and Screws 4 Lift up the edge of the keyboard that is closest to the display until it forms a 30 angle to the base th...

Page 30: ...Book XE2 Figure 2 6 Installing the Keyboard Reassembly Notes Lay the keyboard bottom side up on the top case forward of its normal position and attach the flex cable to the base Be sure that the cable is folded neatly beneath the keyboard ...

Page 31: ...iver to gently pry up the right side of the keyboard cover 4 Remove the cover by pulling it to your right 5 Use a Phillips screwdriver to remove the four screws from the hinge covers 6 Remove the hinge covers with your fingers Do not use a tool 7 Unplug the cable by grasping both ends of the connector and pulling toward you 8 Use a Phillips screwdriver to remove the four screws from the hinges Fig...

Page 32: ...de the bezel toward you until it unsnaps 6 Lift up the bottom of the bezel and lift it off 7 Using a Phillips screwdriver remove the four screws holding the LCD brackets and hinges near the bottom corners of the display case 8 Remove the hinges 9 Using a Phillips screwdriver remove the four screws holding the LCD brackets 10 Lift out the LCD module including the right and left LCD brackets and the...

Page 33: ...Replacement 2 13 Figure 2 8 Removing the LCD Module LCD module Inverter PCA Display case Display bezel Screw covers Right LCD bracket Left LCD bracket Note In some models the inverter PCA is at the bottom of the LCD module Hinges ...

Page 34: ...rap the cable and wires around screw holes and free of the edge of the display case Slide the display bezel toward the top until it snaps in place Start all of the bezel screws before tightening any of them Note that the top screw covers differ from the bottom screw covers and that the two screw covers at the upper left and upper right are somewhat thicker than the others ...

Page 35: ...ocedure 1 Unplug the AC adapter if present and remove the battery 2 Remove these additional assemblies Hard disk drive page 2 6 Fan page 2 7 Keyboard page 2 9 Display assembly page 2 11 3 Using the Phillips screwdriver remove four screws on the top case two on either side of the fan location one toward the top right and one recessed next to the touch pad Figure 2 9 Removing the Top Case Cables Cab...

Page 36: ...one under the upper left foot first remove the foot with a pointed knife or probe two recessed hinge screws Figure 2 10 Detaching the Bottom Case 5 Turn the unit top side up 6 Using a small flat blade screwdriver slide the two cable connectors up slightly and detach the two cables from the motherboard 7 Lift off the top case Reassembly Notes Insert the thin touch pad cable first since it has more ...

Page 37: ...he heatsink including the two recessed screws marked with arrows and lift off the heatsink Technology Code DD remove the eight screws on the heatsink inlcuding the four recessed screws 4 Remove the floppy disk drive on the left Remove one screw Using a small flat blade screwdriver slide the cable connector to the right slightly and detach the cable from the motherboard Remove the drive 5 Remove th...

Page 38: ...ne short screw on the top right and one short screw on the front left Tilt the front of the LED PCA up to detach the two connectors on the bottom Lift the PCA out Figure 2 11 Removing the CPU and Motherboard Note Omnibook XE2 DB shown Some details differ from Omnibook XE2 DD 8 Remove the modem PCA on the right Using the Phillips screwdriver remove the two screws Heatsink Modem PCA LED PCA Floppy d...

Page 39: ...lt the PCA toward the back to slip the audio jacks into their openings and be sure that the connectors line up on the bottom When reinstalling the CPU module press only on the two circles near the front edge When reinstalling the floppy disk drive slip the cable into the cable connector and slide the connector closed When reinstalling the heatsink be sure that the insulating material is intact Not...

Page 40: ... open the master serial label file enter the serial number and product number from the old serial label and print the new label on plain white paper The new label does not have barcodes 2 Carefully cut out the new serial label just inside the border and place it into the inner recess in the bottom case The bottom of the label goes toward the front of the case 3 While holding the paper label in pla...

Page 41: ...2 12 Remove the display bezel page 2 12 Display Case Display page 2 11 LCD module page 2 12 Remove the LCD module and brackets from the case but do not disassemble the module page 2 12 Hinge Display page 2 11 LCD module page 2 12 Remove the display bezel page 2 12 Hinge Cover Display page 2 11 Inverter PCA Display page 2 11 LCD module page 2 12 1 Remove the display bezel page 2 12 2 Unplug both ca...

Page 42: ...age 2 9 Top case see page 2 15 Remove heatsink page 2 17 CPU Module CPU See page 2 17 Remove heatsink page 2 17 Fan See page 2 7 Floppy Disk Drive Keyboard see page 2 9 Top case see page 2 15 Remove heatsink page 2 17 Hard Disk Drive See page 2 6 Heatsink Keyboard page 2 9 Top case see page 2 15 LED PCA Keyboard see page 2 9 Top case see page 2 15 Remove heatsink page 2 17 Modem PCA Keyboard see p...

Page 43: ...ty of the OmniBook and identifying faulty modules Troubleshooting information Troubleshooting the problem page 3 2 Verifying the repair page 3 3 Suggestions for troubleshooting page 3 4 Diagnostic tools OmniBook hardware diagnostic program page 3 11 Power on self test page 3 16 Desktop Management Interface page 3 20 BIOS Setup utility page 3 22 ...

Page 44: ...em and version BIOS version Accessories and peripherals used Analyze the problem Observe Symptoms Using the customer s information try to duplicate the problem Determine how the problem differs from proper behavior Also take note of the functions that do work properly Separate Problems If there is more than one symptom separate them into distinct problems Check the customer s description of the pr...

Page 45: ...e the cause down to the module level It is rare for more than one module to be responsible for one failure symptom Therefore replacement of more than one module for a particular symptom should be the exception rather than the normal expectation After replacing a module it is normal for the unit to be in a confused state and lock up when power is applied If this occurs press the system off button t...

Page 46: ...FDD menu Tests Describes AssetTools Describes Keyboard Tests KBD menu Tests Describes AssetTools Pointer Tests Misc menu Describes AssetTools Configures Audio Tests System Misc menus Configures Serial Tests Misc menu Describes AssetTools Configures Parallel Tests Misc menu Describes AssetTools Configures Infrared Tests Misc menu Describes AssetTools Configures PS 2 port Tests KBD Misc menus USB Te...

Page 47: ...s successful boot replace LCD module If monitor shows activity but BIOS does not complete replace CPU module If monitor is blank replace I O PCA replace CPU module replace motherboard If power status light and display turn on BIOS completes but OS does not start from hard disk or from floppy drive replace CPU module then motherboard If OS starts from floppy drive reload hard drive replace hard dri...

Page 48: ...ttery indication Check battery contacts If available try another battery Battery or contacts Motherboard Battery does not charge Check the power source Check battery contacts If available try another battery and AC adapter Check for high ambient temperature and blocked air vents Battery or contacts AC adapter Motherboard Fan Check AC adapter Check fan Display Dark display no light Adjust display b...

Page 49: ...to fix Use Recovery CD to restore original factory software Use same suggestions shown at left Drive capacity is less than normal Check the disk surface by running Scandisk Windows 95 98 or Disk Administrator Windows NT Check partitions using FDISK Windows 95 98 or Disk Administrator Windows NT Hard drive Use same suggestions shown at left Recreate the Hibernate partition then partition and format...

Page 50: ...rophone it should not be muted in recording panel Note The microphone should normally be muted in the master output panel Inverter PCA mic Motherboard I O PCA Check operation using external microphone Serial Parallel General problems Check settings in BIOS Setup Check settings in Control Panel and in Windows NT Diagnostics Motherboard Use loop back connector during test see page 3 13 Infrared Gene...

Page 51: ...r s website Motherboard PCMCIA socket Using a flashlight look for bent pins inside the PCMCIA socket If both slots have problems replace the motherboard If only one slot has a problem try replacing the PCMCIA socket AC adapter Does not power the OmniBook Try another AC adapter if available AC adapter Motherboard The AC adapter is not repairable it must be replaced Miscellaneous Clock loses time Pl...

Page 52: ...ting see the previous symptom Run BIOS Setup and try turning off smart CPU mode CPU module Motherboard If computer slows after a period of continuous activity check thermal connections and parts see the previous symptom Accessories Port replicator I O problems Check that AC power is connected Check settings in BIOS Setup Try using the corresponding OmniBook port Port replicator Motherboard Test th...

Page 53: ...ts are designed to run after the system reboots This ensures that the computer will be in a predictable state so the diagnostic program can properly test the hardware components The tests are non destructive and are intended to preserve the state of the computer The OmniBook reboots when you exit the program so drivers can be loaded Creating a Diagnostic Floppy Disk After inserting a formatted flo...

Page 54: ...4 to save system and test information in the Support Ticket log file HPSUPPT TXT Then remove the diagnostic disk and press F3 to exit 7 Run the advanced tests Press F2 to open the advanced test screen 8 Select and run the appropriate tests Tests are not listed if no such hardware is detected Press the following keys to run tests ENTER Runs the highlighted test F5 or SPACE Marks or unmarks the high...

Page 55: ...check settings Replace motherboard 0075h 0076h Reset the system Replace the motherboard 0077h Replace the motherboard 0078h Bad CMOS checksum Reset the system then run BIOS Setup and check settings Replace motherboard 0079h Replace the motherboard 0083h 0086h Replace the BIOS IC Replace the motherboard 0087h Replace the motherboard 0088h Replace the BIOS IC 0090h 0096h Replace the BIOS IC Replace ...

Page 56: ...disk 02F3h Run FDISK to check for overlapping partitions If necessary recreate the Hibernate partition then run FDISK to partition the hard disk 02F4h Check for the presence of a boot sector virus If necessary recreate the Hibernate partition then run FDISK to partition the hard disk 02F5h Reformat the partition 02F6h Recreate the Hibernate partition then run FDISK to partition the hard disk 02FFh...

Page 57: ... the CD ROM drive and motherboard Replace the CD ROM drive 0A04h Insert a computer CD in the drive 0A05h Insert a different CD in the drive Check the connectors on the CD ROM drive and motherboard Replace the CD ROM drive 0A06h Insert an audio CD in the drive SMBus Tests 0E00h 0E10h Replace the motherboard ATAPI Removable Tests LS 120 0F02h 0F03h Rerun the test Insert a different disk in the LS 12...

Page 58: ... controller fails the POST diagnostic tests POST progress is indicated by a sequence of codes If possible error messages are displayed You should not interpret the failure of one or more POST tests as a hardware software or firmware failure First confirm the failure with a clean boot Remove all accessories including RAM boards floppy drive port replicator PC Cards printer external monitor pointing...

Page 59: ...0 Shadow Ram Failed at offset nnnn Shadow RAM failed at offset nnnn of the 64k block at which the error was detected 0231 System RAM Failed at offset nnnn System RAM failed at offset nnnn of in the 64k block at which the error was detected 0232 Extended RAM Failed at offset nnnn Extended memory not working or not configured properly at offset nnnn Update to the latest BIOS version 2 xx Service not...

Page 60: ...ed device CD ROM Drive CD ROM Drive identified Entering SETUP Starting Setup program Failing Bits nnnn The hex number nnnn is a map of the bits at the RAM address which failed the memory test Each 1 one in the map indicates a failed bit See errors 230 231 or 232 above for offset address of the failure in System Extended or Shadow memory Fixed Disk n Fixed disk n 0 3 identified Invalid System Confi...

Page 61: ...ation error of an Option ROM such as an add on card Write down and follow the information shown on the screen Press F2 to enter Setup Optional message displayed during POST PS 2 Mouse PS 2 mouse identified System BIOS shadowed System BIOS copied to shadow RAM UMB upper limit segment address nnnn Displays the address nnnn of the upper limit of Upper Memory Blocks indicating released segments of the...

Page 62: ... do not have a CD ROM drive create installation floppy disks On any computer with a CD ROM drive copy the DMI software from the dmi directory of the Recovery CD under omnibook drivers to two or more floppy disks for example copy the contents of the disk1 subdirectory to disk 1 On any computer with World Wide Web access download the Top Tools package from the OmniBook website see page vi then creat...

Page 63: ...ince the information accessed by the DMI software is specific to a particular computer it must be installed on each computer separately The DMI package included with the OmniBook can be used only with the OmniBook The following software is supplied with the DMI package A Microsoft Windows utility SETUP EXE to install and initialize the DMI software A Windows utility HP TopTools After DMI is instal...

Page 64: ...enus and Parameters Main Menu Default BIOS Revision Shows the current BIOS version Detected automatically System Time Sets the time using 24 hour format Values set take effect immediately System Date Sets the date using mm dd yyyy format Diskette A Sets the floppy drive type Floppy disk drive type detected and set automatically Primary Master Sets the hard disk drive type and various parameters Ha...

Page 65: ...e controllers Both Floppy disk controller Enables the floppy disk drive Enabled Security Menu Default User Password Is Shows if a user password is set Clear Supervisor Password Is Shows if a supervisor password is set Clear Set User Password Press ENTER to set change or clear user password Password length can be no longer than 8 characters 0 9 A Z Set Supervisor Password Press ENTER to set change ...

Page 66: ...when the system resumes from Suspend if enabled Cooling Control Sets mode for reduction of CPU temperature to Silence less cooling or Performance more cooling Performance Boot Menu Default Removable Devices Hard Drive ATAPI CD ROM Drive Shows the order of boot devices Move the entries to change the order Removable Devices include the floppy disk drive 1 Removable Devices 2 Hard Drive 3 ATAPI CD RO...

Page 67: ... Accessory replaceable parts page 4 8 HP part number reference page 4 8 Quanta part number reference page 4 12 Note There are some replacement parts that differ between Omnibook XE2 technologies Refer to the Technology Code description in section 5 3 for details The Technology Code e g DD will be referenced part description in order to identify these differences ...

Page 68: ...4 2 Replaceable Parts HP OmniBook XE2 Figure 4 1 Exploded View Except Display Components Note Omnibook XE2 DB shown Some details differ from Omnibook XE2 DD 6 14 2 9 1 5 4 8 23 38 25 24 13 11 15 21 ...

Page 69: ...HP OmniBook XE2 Replaceable Parts 4 3 Figure 4 2 Exploded View Display Components 7 19 35 35 18 17 22 20 17 16 33 ...

Page 70: ...4 4 Replaceable Parts HP OmniBook XE2 Figure 4 3 Exploded View Motherboard Components Note Omnibook XE2 DB shown Some details differ from Omnibook XE2 DD 24 2 4 14 21 38 25 ...

Page 71: ...1753 60978 Battery Li Ion X X 11 F1753 60912 Door RAM X 11 F1772 60921 DC DD DE DOOR RAM X 13 F1753 60975 F1753 69075 HDD 6GB X 13 F1753 60976 F1753 69076 HDD 4GB X 13 F1772 60925 F1772 69025 DC DD DE ASSY HDD 4 8 GB X 13 F1772 60926 F1772 69026 DC DD DE ASSY HDD 6 X GB X 14 F1753 60916 Heatsink X 14 F1772 60920 DC DD HEATSINK X 15 F1753 60918 Keybd US X X 15 F1772 60933 Keybd JAPAN X 16 F1753 609...

Page 72: ... 13 TFT X 20 F1753 60922 F1753 69022 LCD Sam 13 TFT X 20 F1753 60923 LCD Syo 12 TFT X 20 F1753 60924 F1753 69024 LCD IBM 12 TFT X 20 F1753 60925 LCD Shp 12 TFT X 20 F1753 60926 LCD LG 12 TFT X 20 F1753 60927 LCD Shp 12 DSTN X X 20 F1753 60928 LCD Syo 12 DSTN X 20 F1772 60907 F1772 69007 LCD ADI 12 TFT X 20 F1772 60908 F1772 69008 LCD CPT 14 TFT X 21 1821 4931 F1753 69201 Module CPU PII 333C1 X 21 ...

Page 73: ...2MB X X 7121 7525 Cover Label Protect X X F1753 60913 ASSY Fan X X F1753 60919 Foot Rubber X X F1772 60928 DD Scr M2 6x7 0 BASE X F1772 60930 DD Scr M2 0x9 0 HEAT SINK X F1772 60931 DD Scr Shield LCD BEZEL X F1753 60961 Scr M2 0x2 5 X X F1753 60963 Scr M2 0x17 X X F1753 60964 Scr M2 6x3 0 X X F1753 60965 Scr M2 6x4 0 X X F1753 60966 Scr M2 6x5 0 HDD X X F1753 60969 Scr M2 6x5 0 Base X X F1753 6097...

Page 74: ...pter Auto Air 75W F1469 80001 Adapter PS 2 Y F1753 60978 Battery Li Ion 5182 5131 Plug adapter auto air auto to air 8120 6312 Cord Pwr Austr ABG 2w 8120 6313 Cord Pwr US ABA 2w 8120 6314 Cord Pwr Europe ABB 2w 8120 6315 Cord Pwr UK Singapore ARS 2w 8120 6316 Cord Pwr Japan ABJ 2w 8120 6317 Cord Pwr S Afr ACQ 2w 8120 8367 Cord Pwr Argentina 2w 8120 8373 Cord Pwr China AB2 2w 8120 8452 Cord Pwr Chil...

Page 75: ...s CCSD F1455 80003 Adapter Auto Air 75W HP Parts CCSD F1469 80001 Adapter PS 2 Y HP Parts CCSD F1753 60901 F1753 69001 PCA Motherboard 10MBZZZTP03 GCIPO F1753 60903 PCA LED TFT 1MIBZZZTPF6 GCIPO F1753 60904 PCA LED DSTN 1MIBZZZTPE8 GCIPO F1753 60905 PCA Modem US 1MIBZZZ1PK5 GCIPO F1753 60910 ASSY Base 1MIBZZZTPH2 GCIPO F1753 60911 ASSY Top 1MIBZZZTPG4 GCIPO F1753 60912 Door RAM 1MIAZZZTP63 GCIPO F...

Page 76: ... F1753 60952 LCD Cbl Hy 13 1MIAZZZTPJ4 GCIPO F1753 60953 LCD Cbl LG 13 1MIAZZZTPI8 GCIPO F1753 60954 LCD Cbl Sam 13 1MIAZZZTPG1 GCIPO F1753 60955 LCD Cbl Syo 12 TFT 1MIAZZZTPK2 GCIPO F1753 60956 LCD Cbl IBM 12 TFT 1MIAZZZTPH0 GCIPO F1753 60957 LCD Cbl Shp 12 TFT 1MIAZZZTPF3 GCIPO F1753 60958 LCD Cbl LG 12 TFT 1MIAZZZTPC9 GCIPO F1753 60959 LCD Cbl Shp 12 DSTN 1MIAZZZTPE5 GCIPO F1753 60960 LCD Cbl S...

Page 77: ...0913 LCD CBL ADI 12 TFT 1MIBZZZTPU7 GCIPO F1772 60914 LCD CBL PFC ADI 12 TFT 1MIBZZZTPT1 GCIPO F1772 60915 LCD CBL CPT 14 TFT 1MIBZZZTPR4 GCIPO F1772 60916 LCD BEZEL 14 1MIQZZZTP67 GCIPO F1772 60917 PCA INV CPT HIT 14 TFT 1MIBZZZTPV5 GCIPO F1772 60918 DC DD PCA MODEM 2 LAYER 1MDGZZZTP01 GCIPO F1772 60919 DC DD PCA NO MODEM 2 LAYER 1MDGZZZTP10 GCIPO F1772 60920 DC DD HEATSINK 1MIAZZZ0020 GCIPO F177...

Page 78: ...1753 69024 1LDFZZZTP59 LCD Syo 12 TFT F1753 60923 1LDFZZZTP67 LCD Sam 13 TFT F1753 60922 F1753 69022 1LDFZZZTP75 LCD LG 13 TFT F1753 60921 F1753 69021 1LDFZZZTP83 LCD Hy 13 TFT F1753 60920 F1753 69020 1LDFZZZTP91 LCD ADI 12 TFT F1772 60907 F1772 69007 1LDKZZZTP04 LCD CPT 14 TFT F1772 60908 F1772 69008 1MDGZZZTP01 DC DD PCA MODEM 2 LAYER F1772 60918 1MDGZZZTP10 DC DD PCA NO MODEM 2 LAYER F1772 6091...

Page 79: ...M F1772 60921 1MIBZZZ0046 DD Scr Shield LCD BEZEL F1772 60931 1MIBZZZ0062 LCD BKT ADI 12 TFT F1772 60911 1MIBZZZ0089 DD ASSY BASE F1772 60904 1MIBZZZ1PK5 PCA Modem US F1753 60905 1MIBZZZ1PK5 PCA Null Modem F1753 60984 1MIBZZZTP23 LCD Cvr Shp 12 DSTN F1753 60947 1MIBZZZTP31 LCD Cvr LG 13 F1753 60942 1MIBZZZTP40 LCD Cvr Hy 13 F1753 60941 1MIBZZZTP58 LCD Cvr Syo 12 TFT F1753 60944 1MIBZZZTP66 LCD Cvr...

Page 80: ...X1 DD ASSY TOP NO MODEM F1772 60906 1MIBZZZTPY0 DC DD PCA LED DSTN F1772 60903 1MIBZZZTPZ8 DC DD PCA LED TFT F1772 60902 1MIDZZZTPM1 ASSY Top null modem F1753 60985 1MIPZZZTP05 LCD CVR ADI 12 TFT f1772 60909 1MIPZZZTP13 LCD CVR CPT 14 TFT F1772 60910 1MIQZZZTP67 LCD BEZEL 14 F1772 60916 1MIQZZZTPB4 DD DE ASSY KEYBD CVR F1772 60927 1RP1ZZZTP01 Port Replicator F1753 60981 1SMGZZZTP04 RAM module 32MB...

Page 81: ...his requires a sales receipt showing the unit serial number and owner s name or a written statement from the owner attesting that he or she is the owner of the unit The statement can be a fax copy of the document The fact that the unit is in the hands of an HP representative on behalf of the customer is not evidence of ownership In addition HP will not remove the password of a unit for any non own...

Page 82: ... table below to determine whether the display should be considered for replacement These are the only conditions in this guideline that may call for a replacement due to a defect in material or workmanship based on the HP Limited Warranty Statement 3 If a display is considered for replacement it should be clear to the customer that cosmetic variations on the replacement display may also exist and ...

Page 83: ... dent or bubble over 0 5 mm avg dia Definitions of imperfections a Bright or dark dot A subpixel red green or blue dot that is stuck on or off b Spot A point on the display that appears dark or bright and does not change in size Caused by foreign circular matter on the backlight c Line A line on the display that appears dark or light and does not change in size Caused by contamination lint hair be...

Page 84: ...he hardware in the system the team has chosen to use the same code to indicate the BIOS technology and the hardware technology Note that systems produced before the Omnibook XE2 DD technology will NOT have this code printed on the serial number label but the first two characters of the BIOS ID e g DB M1 04 still gives an indication of the hardware technology Product Name Technology Code Product Nu...

Page 85: ...1 Product Information 2 Removal and Replacement 3 Troubleshooting and Diagnostics 4 Replaceable Parts 5 Reference Information English Printed in Taiwan Part Number P F1753 90004 Edition 1 ...

Search results

Summary of Contents for OmniBook XE2

Reviews:

Related manuals for OmniBook XE2

Brands by name

Popular brands

HP OmniBook XE2, Service Manual

Search results

Summary of Contents for OmniBook XE2

Reviews:

Related manuals for OmniBook XE2

Brands by name

Popular brands