HP OmniBook 7100 Service Manual Download Page 70

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HP OmniBook 7100

Troubleshooting and Diagnostics

3-23

Serial Port

Sets how the serial port is configured by the BIOS (specified
or automatic).

Enabled

Base I/O address

Sets the I/O address and interrupt.

3F8h, IRQ4

Infrared Port

Sets how the infrared port is configured by the BIOS (specified
or automatic).

Disabled

Mode

Sets the hardware to support SIR (Standard IR), ASK IR
(amplitude shift keyed IR), or FIR (Fast IR) infrared
communications. (Driver installation required.)

SIR

Base I/O address

Sets the I/O address and interrupt.

2F8h, IRQ3

DMA channel

For Fast IR mode, sets the DMA channel.

DMA3

Front/Back

Sets which infrared port is active.

Back

Parallel Port

Sets how the parallel port is configured by the BIOS (specified
or automatic).

Enabled

Mode

Sets the port to normal, bi-directional, EPP, or ECP.

ECP

Base I/O address

Sets the I/O address.

378h

Interrupt

Sets the interrupt.

IRQ7

DMA channel

For ECP mode, sets the DMA channel.

DMA3

Audio

Sets how the audio system is configured by the BIOS
(specified or automatic).

Enabled

SB I/O address

Sets the Sound Blaster I/O address.

220h

WSS I/O address

Sets the Windows Sound System I/O address.

530h

AdLib I/O address

Sets the AdLib synthesizer I/O address.

388h

Interrupt

Sets the interrupt.

IRQ5

1st DMA channel

Sets the DMA channel for playback.

DMA1

2nd DMA channel

Sets the DMA channel for recording.

DMA0

MPU Device

Sets how the MIDI capability (hardware wavetable) is
configured by the BIOS (specified or automatic).

Disabled

MPU I/O address

Sets the MIDI I/O address.

330h

Interrupt

Sets the interrupt.

IRQ11

Security Menu

Default

User Password Is

Shows if a user password is set.

Clear

Administrator Password Is

Shows if an administrator password is set.

Clear

Set User Password

Press ENTER to set, change, or clear user password.
Password length can be no longer than 8 characters, 0-9, A-Z.

Set Administrator
Password

Press ENTER to set, change, or clear administrator password.
This password protects BIOS Setup settings.

Boot

Sets whether a user password is required when the computer
boots.

Enabled

Resume

If boot security is enabled, sets whether a user password is
required when resuming from a suspended state.

Enabled

Undock

If boot security is enabled, sets whether a user password is
required when undocking the OmniBook.

Disabled

Hard Disk Drive Lock

If boot security is enabled, sets whether a password is stored
on the hard disk. Secures data on the disk if the disk is moved
to another computer.

Disabled

Floppy Boot

Sets whether the floppy drive is a boot device.

Enabled

Power Menu

Default

Power Management Mode

Disables time-outs, selects a combination of time-outs, or

allows customized time-outs.

Max Power
Savings

Smart CPU Mode

Enables automatic CPU power savings. Absence of keyboard,

mouse, and hard disk activity could cause slower CPU
response.

Off

Standby Time-out

Sets the period of inactivity after which the computer goes
from On to Standby power mode.

2 minutes

Summary of Contents for OmniBook 7100

Page 1: ... HP OmniBook 7100 Service Manual ...

Page 2: ...Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals servicemanuals4u ...

Page 3: ...d without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this product may also be copyrighted by Mic...

Page 4: ...bly HP Authorized Service Providers Only 2 11 Removing LCD Module HP Authorized Service Providers Only 2 12 Removing the Top Case HP Authorized Service Providers Only 2 14 Removing the Motherboard or Bottom Case HP Authorized Service Providers Only 2 15 Removing the BIOS IC HP Authorized Service Providers Only 2 19 Removing Other Components HP Authorized Service Providers Only 2 20 3 Troubleshooti...

Page 5: ...21 Figure 4 1 Exploded View 4 2 Figure 4 2 Display Components 4 5 Figure 4 3 Top Case Components 4 6 Figure 4 4 Motherboard Related Components 4 6 Tables Table 1 1 OmniBook 7100 Models 1 1 Table 1 2 Product Comparisons 1 3 Table 1 3 Activating Power Modes 1 4 Table 1 4 Status Panel Indicators Icon PCA 1 5 Table 1 5 Status Lights Front IR PCA 1 6 Table 1 6 Fn Hot Keys 1 6 Table 1 7 System Interrupt...

Page 6: ...POST Terminal Error Beep Codes 3 16 Table 3 5 POST Messages 3 17 Table 3 6 BIOS Setup Menus and Parameters 3 22 Table 4 1 OmniBook Replaceable Parts 4 3 Table 4 2 Assembly Component Breakdown 4 7 Table 4 3 Accessory Replaceable Parts 4 7 Table 4 4 Part Number Reference 4 8 Table 5 1 OmniBook 7100 LCD Guidelines TFT 5 3 ...

Page 7: ...l Web http www hp com omnibook http www2 hp com omnibook European mirror No usage restriction HP US Reseller Web http partner americas hp com Restricted to Authorized Resellers only HP Asia Pacific Channel Support Centre for DPSP Partners http www hp com au Restricted to DPSP Partners only America Online Keyword HP Call 800 827 6364 for membership within the US CompuServe GO HP Call 800 524 3388 f...

Page 8: ...on tool Table 1 1 OmniBook 7100 Models OmniBook Product CPU Display Hard Drive Floppy Drive CD ROM Drive Standard RAM F1441N F1441W Pentium II 266 MHz 14 1 inch XGA TFT 6 4 GB F1475A 1 44 MB floppy and CD ROM combination 32 MB F1442N F1442W 8 1 GB F1449A F1446A For the products listed N suffix means Windows NT 4 0 Workstation installed W suffix means Windows 95 installed Intel Mobile Pentium or Pe...

Page 9: ...er s operation For an internal exploded view see page 4 2 Figure 1 1 OmniBook Front View Figure 1 2 OmniBook Side View PC Card eject buttons Latch Microphone Status panel Power button Touch pad Pointing stick Volume control Speaker Plug in module bay Click buttons Battery Speaker System off button Kensington lock slot AC adapter socket PC Card slots Audio jacks Status lights Front infrared port ...

Page 10: ... RAM Up to 16M colors XGA Zoomed Video enabled PCI local bus video 128 bit graphics controller with 2 MB internal video RAM Up to 64K colors XGA Zoomed Video enabled PCI local bus video 128 bit graphics controller with 2 MB internal video RAM Up to 64K colors XGA 16M colors SVGA Zoomed Video enabled PCI local bus video 128 bit graphics controller with 2 MB internal video RAM Up to 64K colors XGA Z...

Page 11: ... work session continues at turn on any key or pointer action Press Fn S or allow time out Press any key or move a pointing device to display the current session Instant On Suspend Low power stopped state Lower power state than Standby Everything is off or in a low power state Network devices are off Your previous work session resumes at turn on For plug and play operating systems network connectio...

Page 12: ...harges last If two batteries are installed the indicator shows the combined charge of both batteries Press Fn F6 to show separate battery levels Battery low Triangle but no bars The OmniBook also beeps Defective battery No triangle no bars No charging even though ac adapter is present Overheated battery No triangle top bar The battery is too hot to charge Not necessarily a defective battery Intern...

Page 13: ...rnal keyboard CTRL ALT is normally equivalent to the Fn key Table 1 6 Fn Hot Keys Hot Key Effect Fn F1 Decreases the display s brightness Fn F2 Increases the display s brightness Fn F3 Decreases the display s contrast non TFT displays only Fn F4 Increases the display s contrast non TFT displays only Fn F5 Switches among the built in display an external display and simultaneous displays Fn F6 hold ...

Page 14: ...reen then ESC to display the boot device menu for a one time selection System Resources Below are default values for system resources To see other non default possibilities use the BIOS Setup utility see page 3 22 which lists port and audio device configurations in the System Devices menu The tables in this section show typical resource usage as set up by the OmniBook BIOS Plug and play operating ...

Page 15: ...FF 170 177 Internal CD ROM drive secondary IDE controller 1F0 1F7 Internal hard disk primary IDE controller 220 22F Crystal sound 376 Internal CD ROM drive secondary IDE controller 378 37F LPT1 printer port 388 38B Sound 3B0 3BB VGA adapter 3C0 3DF VGA adapter 3E0 3E1 PCMCIA controller 3F0 3F5 Floppy controller 3F6 Internal hard disk primary IDE controller 3F7 Floppy controller 3F8 3FF COM1 serial...

Page 16: ...Vdc 3 16 A output Mass Storage 24X CD ROM floppy drive combination module 8 1 GB or 6 4 GB removable hard drive Optional LS 120 storage module Optional 2X DVD module RAM 32 MB SDRAM on board Two slots for RAM expansion up to 160 MB 288 MB maximum with future memory technologies Audio System 16 bit Sound Blaster Pro compatible SRS 3D enhanced audio Dolby Digital for DVD playback with DVD module Ste...

Page 17: ...ce Security Features User and administrator passwords System hard drive and docking passwords PC identification displayed at boot DMI accessible electronic serial number Kensington Microsaver lock slot Environmental Limits Operating temperature 5 to 35 C 41 to 95 F Operating humidity 20 to 90 percent RH 5 to 35 C Storage temperature 20 to 50 C 4 to 122 F Major ICs CPU Intel Mobile Pentium II South...

Page 18: ...A TMC3X575 TMC3C589 XIRCM56T 8120 6313 8120 6314 8120 6315 8120 6312 8120 6316 8120 6317 8120 8373 Docking system and monitor stand tall Mini dock Port replicator Monitor stand short 32 MB RAM expansion card 7100 4100 only 64 MB RAM expansion card 7100 4100 only 60 watt ac adapter 75 watt auto airline power adapter PS 2 Y adapter 10 100 Mbps Ethernet PC Card 10 Mbps Ethernet PC Card 56 Kbps modem ...

Page 19: ...see the table on page 1 13 it lists the roles the replaceable modules play in each of the functional subsystems PCMCIA Cards CPU Module Video PCA Hard Disk Drive Front IR PCA LEDs Plug In Module Battery Module Keyboard pointing stick RAM Boards Heatsink LVDS PCA Inverter PCA Icon PCA Status IR Mic LCD Module Top Case Motherboard PCA BIOS IC Pointer Ctrl PCA DC DC PCA Audio PCA Touch pad Speakers F...

Page 20: ...ve Hard disk controller Hard disk mechanism Floppy drive Motherboard Floppy disk module Floppy disk controller Floppy disk mechanism Keyboard Motherboard BIOS IC Keyboard Keyboard controller Keyboard BIOS Key switches Pointer Motherboard Pointer control PCA Keyboard Top case Keyboard controller Pointing stick controller PS 2 output Pointing stick sensor Touch pad sensor controller PS 2 output Audi...

Page 21: ......

Page 22: ... on page 2 23 Feet table on page 2 7 Front IR PCA table on page 2 23 Hard disk drive page 2 5 Heatsink CPU page 2 9 Hinge table on page 2 21 Hinge cover table on page 2 22 Hinge mount table on page 2 23 Icon PCA table on page 2 22 Inverter PCA table on page 2 21 I O door table on page 2 7 Keyboard page 2 8 LCD module page 2 11 LCD shield table on page 2 21 LVDS PCA table on page 2 23 Motherboard P...

Page 23: ...install them Installing a wrong size screw can damage the unit The symbol at the left represents an M2 5 5mm screw Table 2 2 Required Equipment Small Phillips screwdriver preferably magnetized 5 mm hex driver Probe or tweezers Small flat blade screwdriver Needle nose pliers IC insertion removal tool Table 2 3 Recommended Screw Torques Screw Thread Size Torque kgf cm Torque in lbf M2 1 5 2 0 1 3 1 ...

Page 24: ...n the unit bottom side up 3 Slide the latch open and pull out the module Figure 2 1 Removing the Battery or Module Reassembly Notes You can install a battery in either bay But any other type of module must be installed in only the left bay on the right side when the unit is upside down For a battery slide its faceplate to the left or right so it fits into the bay correctly Faceplate ...

Page 25: ...atic discharge Required Equipment None Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Turn the unit bottom side up and unsnap the RAM cover 3 Release the two metal latches at the sides of the RAM board so the free edge of the board pops up 4 Pull the board out of the connector Figure 2 2 Removing a RAM Board Reassembly Notes Insert the RAM board into the connector at...

Page 26: ... if present and remove the battery 2 Turn the unit bottom side up 3 Use a key or flat blade screwdriver to pop up the hard drive handle 4 Slide the hard drive toward the front then lift it out Figure 2 3 Removing the Hard Disk Drive 5 If you are installing a new hard drive that does not have a plastic case you can remove the case parts from the old hard drive Unsnap the two plastic snaps next to t...

Page 27: ...steps below Creating a Hibernate Partition 1 If you do not have an OmniBook Recovery CD and internal CD ROM module for the computer you are repairing create a Support Utility floppy disk now After inserting a formatted floppy disk in the floppy drive do one of the following On a factory software installation click Start Programs OmniBook Create Support Utility Disk On any computer that has a CD RO...

Page 28: ...f the panel first then snap on the top edge BIOS Cover On the bottom of the unit insert a flat blade screwdriver into the slot at the edge of the BIOS cover and pry it off Feet Insert a small flat blade screwdriver under the end of the foot and pry it loose To replace firmly press the adhesive side of the foot into the recess I O Door Open the door and flex the center of the door until one of the ...

Page 29: ...iver to free the three tabs along the top edge of the keyboard Be careful not to damage the case 4 Lift the top edge of the keyboard then slide the keyboard toward the back until the front left corner is free 5 Flip over the keyboard toward the back and lay it flat against the display 6 Using a probe or tweezers release the two flex cables from the connectors in the case Figure 2 5 Removing the Ke...

Page 30: ...s at the back fit down into the case Adjust the keyboard until the tabs lock under the top case Removing the Heatsink HP Authorized Service Providers Only Required Equipment Small Phillips screwdriver Needle nose pliers Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove the keyboard see the previous topic 3 Remove the screw from the CPU heatsink into the PCMCIA sh...

Page 31: ...g the Heatsink Reassembly Notes Caution Replace any thermal pads on the heatsink that are damaged Plug in the fan cable before inserting the heatsink into the case Tuck the fan cable under the heatsink Heatsink Screw M2 8mm Fan cable Right hinge cover Screw M2 5 4mm ...

Page 32: ...eatsink and right hinge cover page 2 9 3 Open the display fully 4 Remove the left hinge cover by pressing in and lifting the front edge Hint In the next step unplug the connector before removing the grounding screw Otherwise you may unseat the LVDS PCA 5 Unplug the display cable from the LVDS PCA then remove the screw holding the grounding strap 6 Remove the four screws from the hinges and lift of...

Page 33: ...ss the top and along the opposite side until only the bottom is attached 5 Lift the top edge of the bezel until the bottom edge unsnaps from the case then remove the bezel 6 Remove the four screws from the bottom corners of the display brackets Remove the hinges 7 Unplug the wires from the right end of the inverter PCA 8 Unplug the main display cable from the left end of the inverter PCA 9 Remove ...

Page 34: ...ield and three display brackets on the LCD module then install the complete assembly onto the posts at the top of the display case Lower the assembly into the case Route the LCD wires under the main display cable near the right hinge Screw cover Screw M2 5 8mm Screw M2 5 6mm 4 Screw M2 3mm 4 Display bezel LCD module Hinge End cap 2 Screw M2 5 3mm Display cable Inverter PCA Display brackets 3 LCD s...

Page 35: ... adapter if present and remove the battery 2 Remove these additional assemblies Floppy CD ROM module or other module page 2 3 Hard disk drive page 2 5 Keyboard page 2 8 Heatsink page 2 9 Display assembly page 2 11 3 Unplug the icon MB cable from the motherboard 4 Unplug the speaker touch pad cable from the motherboard 5 Turn the unit bottom side up and remove the two screws from the bottom case in...

Page 36: ...rting at one corner fully engage the tabs across the front edge of the top case then lower it onto the bottom case Removing the Motherboard or Bottom Case HP Authorized Service Providers Only Required Equipment Small Phillips screwdriver 5 mm hex driver Removal Procedure 1 Unplug the ac adapter if present and remove the battery Screw M2 5 6mm Screw M2 5 4mm 2 Speaker touch pad cable Icon MB cable ...

Page 37: ... Otherwise you could damage the connectors 4 Lift the CPU fence to unplug the CPU module from the motherboard Lift out the fence and module together 5 Unplug the DC DC PCA from the motherboard 6 Remove the screw from the LVDS PCA then unplug the PCA from the motherboard 7 Remove the screw from the pointer control PCA then unplug the PCA from the motherboard Figure 2 10 Removing the Motherboard Par...

Page 38: ...hinge mount to the motherboard 12 Remove eight screws that hold the I O plate Three screws on the bottom of the unit Four screws inside the I O door near the hinge mounts One screw from the top center of the I O plate 13 Lift the front edge of the motherboard until it clears the bottom case then slide the board forward and lift it out Figure 2 11 Removing the Motherboard Part 2 Screw M2 5 6mm Scre...

Page 39: ...is taped along the top of the housing and is retained by the plastic tab near where it plugs into the motherboard Caution Replace any heatsink thermal pads that are damaged Keep the CPU module flat while installing it Press it down only directly above the connectors underneath Otherwise you could damage the connectors or damage pressure sensitive components on the module Do not install a screw int...

Page 40: ...t into the inner recess in the bottom case The bottom of the label goes toward the front of the case 3 While holding the paper label in place attach a serial label overlay into the outer recess It covers and protects the serial label Removing the BIOS IC HP Authorized Service Providers Only Note A replacement BIOS IC contains only enough basic programming to boot the OmniBook After installing the ...

Page 41: ...rogramming the BIOS see the note above Removing Other Components HP Authorized Service Providers Only Required Equipment Small Phillips screwdriver 5 mm hex driver for motherboard related components Probe or tweezers Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove the additional assemblies and follow the special steps indicated in the tables below Components ar...

Page 42: ...se so the latch is closest to you 3 Use your thumb to push the latch away from you until it rolls out of the case This takes some force Reassembly Notes Make sure the ends of the spring point up when inserted into the case Make sure the latch locks in place End Cap Keyboard page 2 8 Heatsink page 2 9 1 Remove the bezel page 2 11 2 Lift out the end cap Reassembly Notes The mark molded into the cap ...

Page 43: ...uding through the metal plate you do not need to disconnect the touch pad assembly 3 Remove the screws from the edges of the metal plate Then remove the two screws from the PCA beneath 4 Lift up the front of the metal plate and two PCAs then unplug the speaker cable Reassembly Notes During assembly make sure the speaker wires do not affect the touch pad buttons and the speaker touch pad cable rout...

Page 44: ...MCIA shield and remove the shield 2 On the bottom of the motherboard remove the four screws that hold the PCMCIA socket 3 Unplug the PCMCIA socket from the motherboard 4 Unplug the audio PCA from the motherboard Reassembly Notes Be sure the audio heatsink is properly installed before installing the audio PCA Be sure to install the grounding clips on the PCMCIA screws Make sure they do not touch an...

Page 45: ... hinge mount and two screws holding it from behind the I O door 3 Slide out the hinge mount LVDS PCA Plug in module page 2 3 Hard drive page 2 5 Keyboard page 2 8 Heatsink page 2 9 Display page 2 11 Top case page 2 14 1 Unplug the DC DC PCA from the motherboard 2 Remove the screw from the LVDS PCA and unplug the PCA from the motherboard Motherboard See page 2 15 Motherboard Frame Plug in module pa...

Page 46: ... unplug it from the motherboard Video Heatsink Plug in module page 2 3 Hard drive page 2 5 Keyboard page 2 8 Heatsink page 2 9 Display page 2 11 Top case page 2 14 Motherboard page 2 15 1 Unplug the PCA from the bottom of the motherboard 2 Remove the two screws holding the video heatsink Video PCA Plug in module page 2 3 Hard drive page 2 5 Keyboard page 2 8 Heatsink page 2 9 Display page 2 11 Top...

Page 47: ......

Page 48: ...y of the OmniBook and identifying faulty modules Troubleshooting information Troubleshooting the problem page 3 2 Verifying the repair page 3 3 Suggestions for troubleshooting page 3 4 Diagnostic tools OmniBook hardware diagnostic program page 3 11 Power on self test page 3 16 Sycard PCCtest 450 PC Card page 3 16 Desktop Management Interface page 3 20 BIOS Setup utility page 3 22 ...

Page 49: ...e unit Model and serial number Operating system and version BIOS version Accessories and peripherals used Analyze the problem Observe Symptoms Using the customer s information try to duplicate the problem Determine how the problem differs from proper behavior Also take note of the functions that do work properly Check the customer s description of the problem and any supporting information Try to ...

Page 50: ... known good modules is an ideal way to isolate the cause down to the module level It is rare for more than one module to be responsible for one failure symptom Therefore replacement of more than one module for a particular symptom should be the exception rather than the normal expectation After replacing a module it is normal for the unit to be in a confused state and lock up when power is applied...

Page 51: ... Tests Describes AssetTools Pointer Tests Misc menu Describes AssetTools Configures Audio Tests System Misc menus Configures Serial Tests Misc menu Describes AssetTools Configures Parallel Tests Misc menu Describes AssetTools Configures Infrared Tests Misc menu Describes AssetTools Configures PS 2 port Tests KBD Misc menus USB Tests System menu Describes AssetTools Docking port Tests using docks P...

Page 52: ...oot replace LCD module If monitor shows activity but BIOS does not complete replace CPU module If monitor is blank replace video PCA replace CPU module replace motherboard If status panel and display turn on BIOS completes but OS does not start from hard disk or from floppy drive replace CPU module then motherboard If OS starts from floppy drive reload hard drive replace hard drive Does not boot o...

Page 53: ...ot charge Check the power source Check battery contacts If available try another battery and ac adapter Check for high ambient temperature and blocked air vents Battery or contacts AC adapter Motherboard Heatsink fan DC DC PCA Check ac adapter Check fan Second battery does not work main battery works Try swapping the two batteries Check contacts on second battery Second battery does not charge unt...

Page 54: ...k surface by running Scandisk Windows 95 or Disk Administrator Windows NT Or boot to DOS and run CHKDSK to look for problems run CHKDSK f to fix Use Recovery CD to restore original factory software Use same suggestions shown at left Drive capacity is less than normal Check the disk surface by running Scandisk Windows 95 or Disk Administrator Windows NT Check partitions using FDISK Windows 95 or Di...

Page 55: ...TouchPad driver features not working If installed remove IBM TrackPoint support using Add Remove Program then in Mouse Properties select the standard PS 2 mouse Disable the pointing stick in BIOS Setup Run Setup exe from the touch pad subdirectory under Omnibook Drivers Touch pad PCA Top case Pointer control PCA Motherboard Click button doesn t work Top case Pointer control PCA Motherboard Audio S...

Page 56: ... 4 0 Motherboard PCMCIA Setup problems Make sure Card Executive is installed for Windows NT If the card requires an IRQ check that there is one available Check for conflicts or refresh the device list in Device Manager Windows 95 or Administrative Tools or Control Panel System Windows NT Reboot the computer Try the card in the other slot or in another computer Check the OmniBook website for instal...

Page 57: ...running Some file browsers may be unresponsive while they re processing a graphic image or waiting for broken network connections to time out Run BIOS Setup and try turning off smart CPU mode CPU module Motherboard If computer slows after a period of continuous activity check thermal connections and parts Accessories Docking product I O problems Check that ac power is connected Check settings in B...

Page 58: ... Advanced The tests are designed to run after the system reboots This ensures that the computer will be in a predictable state so the diagnostic program can properly test the hardware components The tests are non destructive and are intended to preserve the state of the computer The OmniBook reboots when you exit the program so drivers can be loaded Creating a Diagnostic Floppy Disk After insertin...

Page 59: ...o save system and test information in the Support Ticket log file HPSUPPT TXT Then remove the diagnostic disk and press F3 to exit 7 Run the advanced tests Press F2 to open the advanced test screen 8 Select and run the appropriate tests Tests are not listed if no such hardware is detected Press the following keys to run tests ENTER Runs the highlighted test F5 or SPACE Marks or unmarks the highlig...

Page 60: ...set the system Replace the motherboard 0077h Replace the motherboard 0078h Bad CMOS checksum Reset the system then run BIOS Setup and check settings Replace motherboard 0079h Replace the motherboard 0083h 0086h Replace the BIOS IC Replace the motherboard 0087h Replace the motherboard 0088h Replace the BIOS IC 0090h 009Eh Replace the BIOS IC Replace the motherboard 009Fh Insufficient DOS memory Loa...

Page 61: ...motherboard 0302h Run BIOS Setup and check the floppy drive type Replace the floppy drive 0303h Insert a floppy disk without write protection 0304h Run BIOS Setup and check the floppy drive type Replace the floppy drive 0305h Replace the motherboard 0307h Run BIOS Setup and check the floppy drive type Check the connectors on the floppy drive and motherboard Replace the floppy drive 0308h 0309h Tra...

Page 62: ... check the display cable connections in the bottom case replace the LVDS PCA replace the LCD LVDS cable replace the video PCA replace the motherboard If only a solid color test fails see chapter 5 for cosmetic guidelines replace the LCD module Microphone Line In Tests 9003h If the error occurs for built in and external microphones replace the audio PCA replace the motherboard If it occurs for only...

Page 63: ...ng other diagnostic tools Not all POST messages indicate a hardware software or firmware failure some messages are informational messages If the BIOS detects a terminal error condition it halts POST after issuing a terminal error beep code up to four groups of 1 to 4 short beeps The beep code indicates the POST routine in which the terminal error occurred The BIOS also issues a beep code one long ...

Page 64: ...rsists check the system battery Connect the ac adapter for at least 24 hours replace the motherboard 0260 System timer error The timer test failed Requires repair of system board 0270 Real time clock error Real time clock fails BIOS test May require board repair 0280 Previous boot incomplete Default configuration used Previous POST did not complete successfully POST loads default values and offers...

Page 65: ... is the amount of system RAM in kilobytes successfully tested Operating system not found Operating system cannot be located on either drive A or drive C Enter Setup and see if fixed disk and drive A are properly identified Parity Check 1 nnnn Parity error found in the system bus BIOS attempts to locate the address and display it on the screen If it cannot locate the address it displays Parity is a...

Page 66: ... Software updates are available at the Sycard Technology website http www sycard com Configuration headers PC Card 16 bit and CardBus 32 bit which attach to the card You will also need CardBus extender card to avoid wear on the Sycard PCMCIA connector The Sycard PCCextend 70 extender card is an example The Sycard PCCtest 450 provides the following tests See the Sycard documentation for details abo...

Page 67: ...the OmniBook 7100 Recovery CD 1 For floppy disks copy the DMI software from the omnibook drivers os_version dmi directory of either the hard disk or Recovery CD to two or more floppy disks for example copy the contents of the disk1 subdirectory to disk 1 2 Start Windows if it is not already running 3 Insert disk 1 into the floppy drive or insert the Recovery CD into the CD ROM drive 4 Select and r...

Page 68: ...ft Windows utility SETUP EXE to install and initialize the DMI software A Windows utility HP TopTools After DMI is installed this utility can be used to display information about the computer through the DMI A Management Information Format MIF file This file contains information about everything on the computer that can be controlled using DMI facilities and is initialized during installation A co...

Page 69: ...current BIOS version Detected automatically System Time Sets the time using 24 hour format Values set take effect immediately System Date Sets the date using mm dd yy English or dd mm yy format Floppy Drive Sets the floppy drive type Detected and set automatically Hard Disk Sets the hard disk drive type and various parameters Detected and set automatically Quiet Boot When enabled hides summary of ...

Page 70: ...Sets how the MIDI capability hardware wavetable is configured by the BIOS specified or automatic Disabled MPU I O address Sets the MIDI I O address 330h Interrupt Sets the interrupt IRQ11 Security Menu Default User Password Is Shows if a user password is set Clear Administrator Password Is Shows if an administrator password is set Clear Set User Password Press ENTER to set change or clear user pas...

Page 71: ... ring signal is received Enabled Resume on Time of Day Sets whether the system resumes from Suspend at a defined time of day Disabled Resume Time Sets the 24 hour time when the system resumes from Suspend if enabled Auto Suspend on Undock Sets whether the OmniBook suspends after undocking When Lid Closed Boot Menu Default Diskette Drive Hard Drive CD ROM Drive Shows the order of boot devices Move ...

Page 72: ...placeable Parts This chapter contains an exploded view of the OmniBook and the following lists of parts OmniBook replaceable parts page 4 3 Assembly component breakout page 4 7 Accessory replacement parts page 4 7 Part number reference page 4 8 ...

Page 73: ...4 2 Replaceable Parts HP OmniBook 7100 Figure 4 1 Exploded View Display components see figure on page 4 5 Motherboard components see figure on page 4 6 Top case components see figure on page 4 6 ...

Page 74: ...le MMO 266MHz Pentium II MD 1821 4304 F1440 69104 19 Door I O F1440 60946 Yes 20 Drive floppy CD ROM module F1446 80001 Yes 21 Drive hard disk 6 4GB IBM 0950 2829 F1440 69100 21 Drive hard disk 8 1GB IBM 0950 2830 F1449 69100 22 Faceplate battery F1440 60941 Yes Fan F1440 60945 23 Fence CPU F1440 60955 Foot rubber F1440 60973 Yes 24 Frame motherboard F1440 60956 25 Heatsink audio F1440 60950 26 He...

Page 75: ...A pointer control F1440 60913 42 PCA touch pad F1440 60915 43 PCA video F1440 60905 F1440 69005 44 Screw M2 3mm F1440 60988 45 Screw M2 8mm F1440 60983 46 Screw M2 12mm F1440 60981 47 Screw M2 18mm F1440 60979 48 Screw M2 5 3mm F1440 60986 49 Screw M2 5 4mm F1440 60978 50 Screw M2 5 6mm F1440 60975 Screw M2 5 6mm F1440 60982 51 Screw M2 5 8mm F1440 60987 52 Screw M2 5 20mm F1440 60984 53 Screw M3 ...

Page 76: ...HP OmniBook 7100 Replaceable Parts 4 5 Figure 4 2 Display Components ...

Page 77: ...4 6 Replaceable Parts HP OmniBook 7100 Figure 4 3 Top Case Components Figure 4 4 Motherboard Related Components ...

Page 78: ...5 Audio jack holder F1440 60954 No BIOS IC F1440 12007 Yes CPU fence F1440 60955 No Motherboard frame F1440 60956 No PCMCIA socket F1440 60917 No Top case F1440 60940 Cable touch pad F1440 60947 Yes PCA icon F1440 60912 No PCA touch pad F1440 60915 Yes Speaker 2 F1440 60948 Yes Table 4 3 Accessory Replaceable Parts Description Part Number Exchange Part Number User Replaceable Adapter ac 60W 0950 2...

Page 79: ...F1440 60911 PCA audio F1440 60912 PCA icon with cable F1440 60913 PCA pointer control F1440 60914 PCA inverter F1440 60915 PCA touch pad F1440 60916 PCA LVDS F1440 60917 Socket PCMCIA F1440 60921 Keyboard US English F1440 60922 Keyboard International English F1440 60923 Keyboard French F1440 60924 Keyboard German F1440 60925 Keyboard Spanish F1440 60926 Keyboard Italian F1440 60927 Keyboard French...

Page 80: ...y business card F1440 60973 Foot rubber Yes F1440 60975 Screw M2 5 6mm F1440 60976 Standoff 4 4OUNC 2 I O ports F1440 60977 Standoff 4 11258 2 docking port F1440 60978 Screw M2 5 4mm F1440 60979 Screw M2 18mm F1440 60980 Standoff 12mm motherboard F1440 60981 Screw M2 12mm F1440 60982 Screw M2 5 6mm F1440 60983 Screw M2 8mm F1440 60984 Screw M2 5 20mm F1440 60985 Screw M3 5mm F1440 60986 Screw M2 5...

Page 81: ...WNT F1441 60921 Recovery CD Swedish OB7100 WNT F1446 80001 Drive floppy CD ROM module Yes F1447 80001 Drive DVD module Yes F1448 80001 Drive LS 120 module Yes F1449 60001 Case HDD kit F1450 80001 Battery lithium ion Yes F1453 60901 Monitor stand short Yes F1455 60001 Adapter auto airline 75W Yes F1459 80001 Adapter composite video cable Yes F1462 60901 OmniBook Performance 98 Group training kit F1...

Page 82: ...ctual and current owner This requires a sales receipt showing the unit serial number and owner s name or a written statement from the owner attesting that he or she is the owner of the unit The statement can be a fax copy of the document The fact that the unit is in the hands of an HP representative on behalf of the customer is not evidence of ownership In addition HP will not remove the password ...

Page 83: ...n DOS in Windows or in some other application or combination of applications that is where you should make the determination Self test is not a normal operating condition and is not a sufficient tool to interpret display quality 2 Use the table below to determine whether the display should be considered for replacement These are the only conditions in this guideline that may call for a replacement...

Page 84: ... 5 or more scratches 5 20 mm long and over 0 02 mm wide 9 or more dents or bubbles 0 0 5 mm avg dia Any spot over 0 5 mm avg dia Any line over 3 mm long or 0 1 mm wide Any scratch over 20 mm long or 0 05 mm wide Any dent or bubble over 0 5 mm avg dia Definitions of imperfections a Bright or dark dot A subpixel red green or blue dot that is stuck on or off b Spot A point on the display that appears...

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Page 87: ...1 Product Information 2 Removal and Replacement 3 Troubleshooting and Diagnostics 4 Replaceable Parts 5 Reference Information Part Number F1440 90014 Printed in U S A 4 98 ...

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HP OmniBook 7100, Service Manual

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