HP OmniBook 300 Service Manual Download Page 45

Page: 45 / 87

Serial Port Problems (continued)

Ensure proper

default serial

port

configuration

Serial port
works OK?

Can you

eliminate all

potential software

conflicts?

Eliminate

software

conflicts

Serial port
works OK?

Plug another

device and cable

into serial ports

Serial port
works OK?

Done: Suspect

original device or

cable bad

Done: Suspect bad
OB base unit serial

port

Done

Yes

Summary of Contents for OmniBook 300

Page 1: ...Service Manual HP OmniBook 300 425 430 530 ...

Page 2: ...Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals servicemanuals4u ...

Page 3: ...for energy efficiency All Certifications may not be completed at product introduction Please check with your HP reseller for certification status This equipment is subject to FCC rules It will comply with the appropriate FCC rules before final delivery to the buyer ENERGY STAR is a service mark of the U S Environmental Protection Agency IBM and OS 2 are registered trademarks of International Busin...

Page 4: ...ser Replaceable 48 Hard Disk Drive Flash Card and System ROM End User Replaceable 50 Mouse End User Replaceable 52 Small Parts End User Replaceable 53 Battery Door 53 Battery Door Latch 53 Blank Modem Door 53 Memory Door 53 I O Door 53 Rubber Feet 53 PCMCIA Card Tray 53 Display HP Authorized Service Providers Only 54 Keyboard HP Authorized Service Providers Only 62 Logic PCA Board HP Authorized Se...

Page 5: ...iii Appendix D Part Numbers 77 ...

Page 6: ...tandoffs 55 Figure 11 Bottom Case Tabs 55 Figure 12 Bottom Case Prying Locations 56 Figure 13 I O Port Prying Location 56 Figure 14 Disconnecting Display Cable 57 Figure 15 Keyboard Flex Cables 58 Figure 16 Display Grounding Eyelets 58 Figure 17 Display Cable Probe Position 60 Figure 18 Reconnecting Display Cable 60 Figure 19 I O Port Eyelets all present 61 Figure 20 I O Port Eyelets two matched s...

Page 7: ... to train you to install configure and repair the OmniBook Notebook PC You can follow it without having any equipment available The following table lists additional sources where supplementary information can be obtained Resource Number Address Comments HP External Web http hpcc998 external hp com mcd No usage restriction HP MCD Internal Web http webmcd cv hp com Restricted to HP internet access o...

Page 8: ...Part 1 Product Overview Product Features Product Comparisons Product at a Glance ...

Page 9: ...Display 12 Serial port connector 3 Keyboard 13 Parallel port connector 4 Card slot A 14 Infrared port 5 Card eject levers 15 System slots C and D 6 On Off key 16 Memory expansion slot 7 Mouse 17 Modem port 8 Mouse eject button 18 Battery compartment 9 Display contrast buttons 19 Security ring 10 Speaker 20 Reset button ...

Page 10: ... connector 3 Keyboard 14 VGA output connector 4 Card slots 15 System slots 5 Card eject levers 16 Memory expansion slot 6 On Off key 17 Modem port 7 Mouse 18 Battery compartment 8 Mouse eject button 19 Security ring 9 Display contrast buttons 20 Infrared port 10 Speaker 21 Reset button 11 AC adapter socket ...

Page 11: ...1 F 0 to 55 C 32 to 131 F 0 to 55 C 32 to 131 F 0 to 55 C 32 to 131 F Operating and Storage Humidity 90 relative humidity at 40 C 104 F maximum 90 relative humidity at 40 C 104 F maximum 90 relative humidity at 40 C 104 F maximum 90 relative humidity at 40 C 104 F maximum Mass Storage Available 40 MB hard disk 10 MB flash disk 40 MB hard disk 10 MB flash disk 105 MB hard disk 40 MB hard disk 130 M...

Page 12: ...ntment Book HP Financial Calculator MS Windows 3 1 MS DOS 5 0 MS Word 2 0 MS Excel 4 0 LapLink Remote Access Phone Book Appointment Book HP Financial Calculator MS Windows 3 1 MS DOS 6 2 LapLink Remote Access Phone Book Appointment Book HP Financial Calculator MS Windows 3 11 MS DOS 6 2 LapLink Remote Access Phone Book Appointment Book HP Financial Calculator Note All components not included can b...

Page 13: ...6 Product at a Glance 28 14 27 29 17 32 35 33 2 6 18 19 6 2 2 2 2 2 2 2 13 10 8 34 31 23 26 24 7 13 13 16 16 1 1 1 1 9 15 4 12 3 30 20 21 22 25 5 2 13 2 2 2 10 5 11 14 ...

Page 14: ...30 60904 29 Keyboard Keyboard USA F1030 80013 Keyboard German F1030 80031 Keyboard Spanish F1030 80032 Keyboard French F1030 80033 Keyboard International English F1030 80057 30 Logic PCA Logic PCA new F1030 60907 Logic PCA new F1033 60907 Logic PCA new F1052 60906 Logic PCA exchange F1052 69008 31 System ROM System ROM ABA US English F1033 60908 System ROM ABB Int English F1033 60909 System ROM AB...

Page 15: ......

Page 16: ...Part 2 Troubleshooting OmniBook Self Test Troubleshooting Flowchart ...

Page 17: ... test did not find problems while the unit was operating in its current state A BAD result indicates that the test found a problem while the unit was operating in its current state A BAD result should always be confirmed by running the test in a loop for several iterations or running the long version of the test Further inspection of the unit to rule out configuration or installation conflicts is ...

Page 18: ...11 Figure 3 Serial Loop Back Connector Figure 4 Parallel Loop Back Connector ...

Page 19: ... problem These tips should be kept in mind when referencing the troubleshooting flowcharts Use the Main Troubleshooting Flowchart to isolate the problem to a particular area Use the additional individual troubleshooting flowcharts to narrow down the problem to a specific component or item Always use supplemental information resources including the Product Support Plan Service Notes and the World W...

Page 20: ...g boot up See Boot up flowchart See DOS or Windows Memory OK No memory errors Hard disk operates OK See Hard Disk flowchart See something in display See Display flowchart See Memory flowchart See Hard Disk flowchart Unit has at least 1 1 2 hours battery life See Power Management flowchart Pop out mouse works correctly See Mouse flowchart External floppy drive operates correctly See Floppy Drive fl...

Page 21: ...orrectly See Serial Port flowchart External VGA operates correctly See Serial Port flowchart PCMCIA cards operate correctly See PCMCIA flowchart If you still have a problem it s in software or in a part of the unit not covered by these flowcharts A Yes Yes Yes No No No No Infrared port operates correctly See IR flowchart Yes No ...

Page 22: ...tery in Omnibook Turn Omnibook off Remove and reinsert battery HP ac adapter and cable Done Connect OB to ac adapter plug adapter into wall socket Turn on Omnibook See power light Light on continuously not intermittent Try different power socket Yes Yes No Yes No No A B ...

Page 23: ...heck cables connections ac adapter to Light still intermittent Done Suspect bad ac adapter cable or connector Done Ambient temperature within specification Go to Power Management Problems flowchart Done Bring temperature within specifications Ensure power coming from wall socket Ensure battery installed correctly Yes Yes Yes Yes No No No No A B C ...

Page 24: ...good ac adapter See steady power light Can you substitute known good OB Done Original ac adapter or cable bad Ac adapter warm Done Suspect bad ac adapter or cable See steady power light Done Suspect original OB base unit bad Yes Yes Yes Yes Yes No No No No No C ...

Page 25: ...s or DOS prompt in display OB support utility disk available Done OB support utility disk available Multiple beeps Single beeps Suspect software problem locate OB support utility disk and call back Insert OB support utility disk and reboot See prompt to enter time and date Done Done Suspect bad Omnibook base unit Yes No Yes No Yes No No Yes ...

Page 26: ...19 Display Problems Start Power light on but no display Physical inspection of display Adjust brightness and contrast controls See anything in display Done Go to Boot Up Problems flowchart Yes No ...

Page 27: ...e C HP hard disk Noisy See Non system disk Suspect corrupt files on hard disk Boot from OB companion disk in drive A Do SCANDISK C Soft checking OK A B Insert hard disk in C Speech Need hard disk to boot correctly Done Done Done Hard disk bad Insert hard disk containing system files Done Yes Yes Yes Yes Yes No No No No No ...

Page 28: ...ilable on hard disk within spec Boot from drive C Done Hard disk bad Boot from OB companion disk in drive A Do SCANDISK C Do CHKDSK C Number of bad sectors out of spec Suspect software problem Boot from OB companion disk in drive A Do SCANDISK C AUTOFIX C Boots without errors Done Go to Boot Up Problems flowchart Done Hard disk bad Yes Yes Yes No No No ...

Page 29: ...rom drive C Give customer general data recovery hints DOS and Windows boot OK C Is customer willing to reformat hard disk Boot from drive A Back up hard disk to A Reformat hard disk Reload image Done Done Customer must purchase another hard disk Done Yes Yes No No ...

Page 30: ...nd examine memory module Module appropriate and compatible With memory module removed replace battery attach ac adapter A Done Memory inappropriate for this model OB Yes Memory self test OK Done Suspect bad memory module Run long OB memory self test Memory self test OK Run different software to eliminate potential software Memory appears OK now Done Suspect memory module problem Done Yes Yes Yes N...

Page 31: ...oblem disappears Done Suspect bad memory module Run short OB memory self test without memory module Memory self test OK Run long OB memory self test without memory module Memory self test OK Done Suspect memory module bad Done Suspect OB base unit bad A Yes Yes Yes No No No ...

Page 32: ...ly Power on during recharge Ensure power on DOS or Windows running Start DOS or Windows See OB power icon Done Suspect software problem Is Windows running Start Windows OB Power icon in Control Panel Power Mgmnt icon in OB Tools Speech Standard or Off means processor always on uses more power Enable OB power management Done 1 1 2 hours per charge Done A Yes Yes Yes Yes Yes Yes Yes No No No No No N...

Page 33: ...ttery life Done Ensure ac adapter plugged into OB and wall Clean boot Ctrl Alt Del press F4 during boot Bad no battery message Done Replace battery or use OB on ac power only 3rd party software installed Speech DOS games TSR s other software can reduce battery life Disable 3rd party software and recharge battery B Bring ambient temperature within specification recharge battery Yes Yes Yes Yes Yes ...

Page 34: ...wer Management Problems continued B Use MSD to determine what TSR s are running Disable TSR s Get 1 1 2 hours battery life Get 1 1 2 hours battery life Done Done Done Suspect bad or old battery Yes Yes No No ...

Page 35: ...m Eliminate obvious physical problems See Windows Start Windows running Is mouse OB popout mouse Disable other mouse Enable OB popout mouse See mouse pointer Does mouse pointer move A B Done Suspect software problem Windows problem Yes Yes Yes Yes No No No ...

Page 36: ...29 Pop Out Mouse Problems continued A Reaches all 4 corners of screen Can you calibrate mouse Is mouse jittery intermittent Suspect bad mouse C Done Mouse should be OK Yes Yes Yes No No No ...

Page 37: ... Panel See OB punch button Set Control Panel for OB punch button mouse OB mouse works OK Exit Windows run Setup from DOS command line Done Done Replace with known good version of correct OB mouse driver Setup shows correct mouse driver Configure Setup for correct OB mouse driver Mouse moves Suspect bad mouse C Done Mouse OK Yes Yes Yes Yes Yes No No No No No ...

Page 38: ...am Does mouse pass all tests Boot normally to Windows OB mouse operates correctly Done Done Suspect software problem Can you put suspect mouse in known good OB Suspect mouse works in known good OB Put known good OB mouse in suspect base unit Known good mouse works Suspect bad mouse Replace mouse Have customer call back if problem not solved Done Done Suspect bad OB base unit Yes Yes Yes Yes Yes Ye...

Page 39: ... Cable OK Pins not bent Cable connected and solidly in connectors External FDD is HP device Cable is correct one Inserts ejects known good disk cleanly Has drive ever worked A B Done Locate and attach correct cable Drive works OK Done Done Suspect bad or damaged drive Yes Yes Yes Yes Yes No No No No No ...

Page 40: ...OK With known good OB turned on connect original drive and cable Drive works OK Done With known good OB turned on connect original drive and cable Original drive works OK Original OB base unit bad Original drive works OK Original drive or cable bad Suspect software problem Suspect software problem Drive passes self test OK Done Suspect bad drive Suspect software problem proceed to B Yes Yes Yes Ye...

Page 41: ...ge diskette run self test again Self test OK Suspect bad floppy diskette replace floppy with known good one Boot from drive A with OB companion disk Boots OK Insert blank formatted floppy disk do long term disk self test Long term self test OK Done If long term self test works but floppy drive still has problem suspect runtime environment software problem Done Suspect bad floppy drive Yes Yes Yes ...

Page 42: ...te Clean boot Ctrl Alt Del press F5 during boot See Windows Exit to DOS Use PRN command to print a file Prints file OK Other printer available Attach OB and use PRN command to print file on different printer Prints file OK Done Suspect bad printer or cable Run OB self test diagnostics CDIAG or OBTEST depending on unit A Yes Done Parallel port OK Yes Yes No No No No Yes ...

Page 43: ...Done Bad OB base unit Reconfirm Printer plugged in On On line Attach printer to desktop PC Clean boot to DOS on desktop PC Ctrl Alt Del press F5 during boot PRN prints file OK Done Suspect original OB bad Done Suspect bad printer or cable Yes Yes No No ...

Page 44: ...nspection Cable connected Bent pins Cable appears OK No Troubleshoot Laplink Remote Loopback connector available Connected to what Modem Printer Other Install loopback connector Run OB self test procedure Self test OK Done Serial port OK Done Suspect bad serial port in OB base unit A Yes No Yes No ...

Page 45: ...ks OK Can you eliminate all potential software conflicts Eliminate software conflicts Serial port works OK Plug another device and cable into serial ports Serial port works OK Done Suspect original device or cable bad Done Suspect bad OB base unit serial port A Done Done Yes No No No No Yes Yes Yes ...

Page 46: ...d Seek additional information on card Remove card with power on or off Visually inspect card Connectors bent Damaged Wet Inspection reveals problems Done Suspect bad PCMCIA card Reinsert card B Has any software been loaded or modified since card worked Suspect software configuration problem A No No No Yes Yes Yes Yes ...

Page 47: ...t OK Suspect bad card HP card Done Contact card vendor Done Return card to HP B Press Ctrl Alt Del See Windows display See DOS prompt Exit to DOS prompt Remove card and run CARDINFO Exit to DOS prompt Interpret CARDINFO results C No Done Software configuration or setup problem No No No Yes Yes Yes Yes ...

Page 48: ...e problem Check CONFIG SYS and AUTOEXEC BAT Done Insert card in top slot Run CARDINFO Insert same card in bottom slot Run CARDINFO Interpret results Hardware problem in both slots Suspect bad card Card is HP device Done Contact card vendor Done Replace card D No No No No Yes Yes Yes Yes ...

Page 49: ...oblem in one slot only Done Suspect bad OB base unit Software problem in both slots Software problem in one slot only Done Suspect software configuration problem Done Seek further information consult with Technical Support No No Yes Yes Yes No ...

Page 50: ...cification 1 meter or less Ensure operating environment OK Not next to bright or oscillating light Clean boot Ctrl Alt Del press F5 during boot Run OB self test Run IR self test in proper environment IR self test OK Done Suspect software problem Move OB to different desk room Run IR self test in proper environment IR self test OK Done Suspect bad OB base unit Done Suspect no problem or software pr...

Page 51: ......

Page 52: ...d System ROM Mouse Small Parts Display Keyboard Logic PCA Board Paw Carrier Other Components CAUTION Always provide proper grounding when performing any of the following repairs An electrostatic discharge may cause irreparable damage to the OmniBook and its components ...

Page 53: ...ersion NiMH Battery Pack AA Lithium NiMH Battery Pack AA Lithium NiMH Battery Pack AA Lithium NiMH Battery Pack WARNING Do not mutilate puncture or dispose of batteries in fire The batteries can burst or explode releasing hazardous chemicals A nickel metal hydride rechargeable battery pack must be recycled or disposed of properly Recycle or discard used size AA batteries according to the manufactu...

Page 54: ...lace the OmniBook battery pack insert the rounded side of the pack into the compartment first It is not possible to fully insert the battery pack incorrectly To replace AA batteries orient them as shown by the symbols in the battery compartment 2 Replace and latch the battery cover ...

Page 55: ...y Module Accessory Number Service Replacement OB 300 OB 425 OB 430 OB 530 2 MB F1041A F1041 60901 4 MB F1042A F1038 60901 4 MB F1054A F1054 60901 8 MB F1055B F1055 60002 The following illustration provides a visual representation of the physical differences between the memory module for the OmniBook 300 425 and 430 and the memory module for the OmniBook 530 Figure 5 OmniBook Memory Modules OmniBoo...

Page 56: ...ar device to pull on the small post located on the front edge of the memory module OmniBook 530 Flip out the plastic tab on the memory module and pull the module out Replacement Procedure 1 Insert the memory module into the slot It is not possible to completely insert the memory if it is upside down OmniBook 300 425 430 the small post on the board faces the bottom surface of the OmniBook OmniBook ...

Page 57: ...he OmniBook 2 Reformat the hard drive 3 Run OBSETUP F from the System ROM to reload the software onto the hard drive For the OmniBook 430 1 Place the hard drive into the OmniBook 2 Reboot and press Alt then D to boot from the System ROM 3 Reformat the hard drive 4 Reload the software image from a set of OmniBook 430 Recovery Disks The Recovery Disks are available on the HP Internal WW Web at http ...

Page 58: ... the OmniBook over release the two latches on the bottom of the tray and pull out the tray See below illustration 4 Lift the Hard Disk Flash Card or System ROM out of the tray Replacement Procedure 1 Reverse the above steps to replace the Hard Disk Flash Card or System ROM 2 Replace the battery and ac adapter 3 Press reset Figure 7 Removing Card Slot Tray ...

Page 59: ... the mouse firmly away from the OmniBook see below illustration The entire mouse assembly will pull free Replacement Procedure 1 Place the end of the mouse stick into the mouse housing 2 Slide the mouse into the slot and firmly push the mouse until it is completely flush with the side of the OmniBook Figure 8 Removing the Mouse ...

Page 60: ...Pull the door free of the bottom case To replace simply reinsert the door into the modem slot and press firmly Memory Door Use a flat blade screwdriver or similar device to pry the memory door from the bottom case Replace by aligning the edges of the door with the slots on the bottom case Press firmly into place I O Door To remove the I O door open it fully Flex the middle of the door until the si...

Page 61: ...s Probe Removal Procedure 1 Remove the battery ac adapter mass storage system card if applicable memory module if installed modem if installed mouse and any installed PCMCIA accessory cards 2 Remove the four Rubber Feet and seven Screws from the bottom case see below illustration Figure 9 Outer Bottom Case Components Screw M2x4 6mm T6 Qty 6 Rubber Foot Qty 4 Door Battery Battery ...

Page 62: ...similar prying devices are needed to remove the Top Case and Display Assemblies Four plastic tabs hold the Top Case and Bottom Case together Two tabs are located in each PCMCIA slot see below illustration Note the screws seen in the PCMCIA slot do not need to be removed Figure 10 Backplane Standoffs Figure 11 Bottom Case Tabs ...

Page 63: ...eing held together only by the display cable and the two keyboard cables Do not allow the Top Case and Bottom Case to separate at this point The display cable and keyboard cables will be damaged if they are not properly disconnected 7 Use a prying device to increase the separation of the Top Case and Bottom Case see figure below Do not separate the Top Case and Bottom Case more than 1 cm A separat...

Page 64: ...otion to lift the cable from the connector See the below illustration for proper placement of the probe 9 With the display cable removed the Top Case and Bottom Case can be opened partially to gain access to the keyboard flex cables see below illustration Do not open the unit completely as this will damage the keyboard flex cables by pulling them out of the zero force insertion connectors Open the...

Page 65: ...ustration Use caution when removing the grounding eyelets as they can be broken off easily If this happens the assembly must be replaced To prevent the eyelets from breaking bend the grounding eyelet tabs at the farthest point from the eyelet Figure 15 Keyboard Flex Cables Figure 16 Display Grounding Eyelets Proper Tab Bend ...

Page 66: ...igure 16 Use caution when replacing the grounding eyelets as they can be broken off easily If this happens the assembly must be replaced 3 Press the Display and Top Case firmly at each display post to snap the assembly in place 4 Position the Top Case and Display Assembly over the Bottom Case and insert the two keyboard flex cables into the zero force insertion connectors Ensure the connectors are...

Page 67: ...s tilted at a sharp angle 7 With the display cable reconnected the I O grounding eyelets must be slid into place Use caution when positioning the I O grounding eyelets as they can be broken off easily It is acceptable to reassemble the OmniBook with certain I O grounding eyelets broken if there is at least one eyelet in each of the four positions AND at least two matched sets remaining See Figure ...

Page 68: ...O Port Eyelets all present Figure 20 I O Port Eyelets two matched sets Figure 21 I O Port Eyelets only one matched set Figure 22 I O Port Eyelets no eyelet in position one Acceptable to reassemble All eyelets are present Acceptable to reassemble There are two matched sets and at least one eyelet in each position Not acceptable to reassemble There is only one matched set Not acceptable to reassembl...

Page 69: ...rd pressure with the fingers of the left hand At the same time use the tip of the thumb of the right hand to twist the backside of the Top Case icon panel inward and toward the keyboard There will be a slight bending in the plastic of the Top Case This is normal and will not damage the assembly Replacement Procedure 1 To replace the Keyboard snap it into the Top Case Ensure the entire perimeter of...

Page 70: ...he Display and Top Case Assembly from the Bottom Case 2 Remove the Eject Arms both right and left and Mouse Button Latch and Spring see below illustration Note the Mouse Latch Spring is very small and can be misplaced easily Figure 23 Logic Board PCA Removal Mouse Button Latch Eject Arm Left Eject Arm Right Eject Button A Eject Button B Eject Arm Spring Eject Arm Spring Screw M2x4 6mm T6 Qty 5 Mou...

Page 71: ...Board see previous illustration 6 The Logic Board can now be lifted from the Bottom Case Replacement Procedure 1 To replace the Logic Board reverse the steps in the Removal Procedure Ensure the Paw Carrier flex cable is positioned properly the end of the cable should be folded along the holes in the cable This folded portion then needs to be placed between the posts and guided on the bottom case 2...

Page 72: ...moved at this point for convenience 4 Gently bend the Pivot Bracket Tabs upward Take caution not to break these tabs If this occurs the Bottom Case must be replaced 5 Remove the Pivot Bracket 6 Lift the Paw Carrier from the plastic posts holding it in place Replacement Procedure 1 To replace the Paw Carrier reverse the steps in the Removal Procedure 2 Follow the Logic Board PCA Replacement Procedu...

Page 73: ...wdriver 5mm hexdriver Two flat tip screwdrivers Probe Mylar Mouse Shield Pivot Bracket Display Logic PCA Board Torx 6 screwdriver 5mm hexdriver Two flat tip screwdrivers Probe Eject Buttons A B Eject Arms L R Eject Arm Spring Display Torx 6 screwdriver 5mm hexdriver Two flat tip screwdrivers Probe Pivot Doors A B Pivot Door Spring Display Torx 6 screwdriver 5mm hexdriver Two flat tip screwdrivers ...

Page 74: ...ev m NA Data transfer rate Buffer to disc Buffer to host 13 21 Mbits sec 4 5 Mbytes sec 11 4 19 2 Mbits sec 4 Mbytes sec 11 4 19 2 Mbits sec 4 Mbytes sec 2 5 MBytes sec 6 0 MBytes sec Buffer size 32 Kbytes static RAM 31 Kbytes 31 Kbytes NA Spindle start time 1 sec typical 3 sec maximum 2 sec maximum 2 sec maximum NA Card Services and Socket Services Version Matrix OB300 OB425 OB430 OB530 Card Serv...

Page 75: ...iguous DOS Conventional Memory OB300 OB425 OB430 OB530 Windows DOS Box with LapLink Remote 315 KB 315 505 404 Exit Windows with out LapLink Remote 435 KB 435 533 437 300 425 430 430 A B C D E F VGA RAM VGA RAM PCMCIA UMB SPACE UMB SPACE ROM DOS SYSTEM BIOS VGA BIOS VGA BIOS SYSTEM BIOS UMB SPACE PCMCIA ...

Page 76: ...it 1 error 2 1 3 Low 64K RAM bit 2 error 2 1 4 Low 64K RAM bit 3 error 2 2 1 Low 64K RAM bit 4 error 2 2 2 Low 64K RAM bit 5 error 2 2 3 Low 64K RAM bit 6 error 2 2 4 Low 64K RAM bit 7 error 2 3 1 Low 64K RAM bit 8 error 2 3 2 Low 64K RAM bit 9 error 2 3 3 Low 64K RAM bit 10 error 2 3 4 Low 64K RAM bit 11 error 2 4 1 Low 64K RAM bit 12 error 2 4 2 Low 64K RAM bit 13 error 2 4 3 Low 64K RAM bit 14 ...

Page 77: ... MPU failed self test BIOS ROM Checksum Errors 0010h errors relating to the BIOS rom checksums 0011h Real Time Clock Errors 0110h 011X where X bad register 0120h RTC clock tick error CMOS Errors 0240h CMOS power bad 0241h CMOS checksum bad 0280h HP checksum bad 0282h EISA checksum bad error code 0281 was previously used 8041 Errors 0301h did not read 0AAH command 0302h did not respond to 0AAH comm...

Page 78: ...om aux 03EBh aux failed to perform reset 03ECh send default cmd to 8042 cmd byte failed Protected Mode Switch Error 0401h failed to switch to protected mode error code 0500 was previously used Serial and Parallel Test Errors 0503h no serial port 0505h bad serial port 0543h no parallel port Keyboard Device Errors 0600h kbd has keys stuck 06XXh where XX the scan code of the stuck key System Speed Te...

Page 79: ...t banks are numbered 0 1 2 or 3 2006H bad memory controller DMA Errors 21XYh DMA controller errors XY 0001 bbbb register bbbb of controller 01 failed write read test XY 0010 bbbb register bbbb of controller 02 failed write read test 213Xh DMA status register errors X 0 Controller 1 s status register failed X 1 Controller 2 s status register failed 22XYh DMA Page register errors XY 0001 abbb channe...

Page 80: ...ter s mask reg failed X 1 slave s mask reg failed YY XOR of value read written to the mask reg 07400h IRQ 0 error 07500h IRQ 8 error error code 7600 was previously used Hard Disk Errors 8310h controller fail 8311h fixed disk fail 8312h drive splitting failure error codes 8001 8002 8100 8200 8300 were previously used Flexible Disk Errors 9X0Z X drive number 0 3 correspond to drives A B FDE 1 FDE 2 ...

Page 81: ...rs 0af00h failed to enter protected mode 0af01h there is no Weitek in the system 0af02h error in Weitek data register 0af05h ADD didn t work 0af06h MULT didn t work 0af0Ch Zero Divide exception error Video Errors 0b009h beep if no video card is installed error codes B001 B008 B100 B200 B301 B307 B400 BFFF were previously used Cache Errors 0b308h internal cache error 0b300h P4 cache test failure Pr...

Page 82: ...racter alphanumeric sequence that the OmniBook generates at random every time the appropriate keys are pressed in the password entry screen Because it is generated randomly a master password can only be used to unlock the OmniBook once If the user forgets the password at another time it will require another call to Support If the user presses the appropriate keys by mistake pressing ESC will allow...

Page 83: ...and file the written backup with the log The log and backup are subject to standard record retention process and review The final issue relating to descramble of passwords is that HP cannot provide information to users that would assist them in improperly descrambling a password and opening a unit ...

Page 84: ...01 Paw Carrier Srvc Assy F1030 60904 LCD Display Assy new F1030 60907 Logic PCA new F1030 60908 Door I O F1030 60909 Pivot Bracket F1030 60910 Bottom Case F1030 60911 Top Case F1030 60912 SVC Door Battery 10 pack F1030 60923 SVC Flash Tray Assy F1030 60924 SVC ID Plate 10 pack F1030 60925 SVC Short Bar 10 pack F1030 60926 SVC Bat Jumper 10 pack F1030 80013 Keyboard USA F1030 80015 Regulatory Label...

Page 85: ...Cord Danish 8120 4211 Power Cord S Africa 8120 5342 Power Cord Japan 8120 6260 Power Cord US 8120 6261 Power Cord UK 8120 6262 Power Cord Europe 8120 6346 Power Cord Australia 9100 5315 AC Adaptor worldwide F1045 60901 Battery Pack F1041 60901 2MB RAM Exp F1054 60901 4MB RAM Exp F1055 60002 8MB RAM Exp F1038 60901 4MB RAM Exp F1012 60902 5MB Flash disk card F1013 60901 10MB Flash disk card F1014 6...

Page 86: ......

Page 87: ...HP Part Number 5965 0244 ...

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