2000, Professional, Server or Advanced Server Operating System Operating System, Technical
Account Manager, Technical Newsletter, SW activity review (6-3 Part Number for U.S.)
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent System Support for
Windows NT, Windows 2000, Professional, Server or Advanced Server Operating System (6-3
Part Number for U.S.)
239942-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent System Support for
Windows NT, Windows 2000, Professional, Server or Advanced Server Operating System (2-5-
2 Part Number for Canada)
FM-M24E3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support, 1-hr response,
Monday – Friday, 8AM – 5PM local time, 2-hr response after hours for Novell NetWare Operating
System, Technical Account Manager, Technical Newsletter, SW activity review (2-5-2 Part
Number for Canada)
FM-N04E3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Software Support, 1-hr response,
Monday – Friday, 8AM – 5PM local time, 2-hr response after hours for Novell NetWare Operating
System, Technical Account Manager, Technical Newsletter, SW activity review (6-3 Part
Number for U.S.)
239980-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent System Support for
Novell NetWare Operating System (2-5-2 Part Number for Canada.)
FM-N24E3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Silver Subsequent System Support for
Novell NetWare Operating System (6-3 Part Number for U.S.)
239982-002
HP Care Pack Priority Services for ProLiant Servers – Priority Gold
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute
response (critical), 1-hr response (non-critical), for Windows NT, Windows 2000, Professional,
Server or Advanced Server Operating System, Technical Account Manager, Technical
Newsletter, SW activity review, proactive revision management, Upgrade impact planning, 2
System Healthcheck per year
(2-5-2 Part Number for Canada)
FM-M08E3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute
response (critical), 1-hr response (non-critical), for Windows NT, Windows 2000, Professional,
Server or Advanced Server Operating System, Technical Account Manager, Technical
Newsletter, SW activity review, proactive revision management, Upgrade impact planning, 2
System Healthcheck per year (6-3 Part Number for U.S.)
239944-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for
Windows NT, Windows 2000, Professional, Server or Advanced Server Operating System (2-5-
2 Part Number for Canada)
FM-M28E3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for
Windows NT, Windows 2000, Professional, Server or Advanced Server Operating System (6-3
Part Number for U.S.)
239946-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute
response (critical), 1-hr response (non-critical), for Novell NetWare Operating System,
Technical Account Manager, Technical Newsletter, SW activity review, Upgrade impact planning
(2-5-2 Part Number for Canada)
FM-N08E3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute
response (critical), 1-hr response (non-critical), for Novell NetWare Operating System,
Technical Account Manager, Technical Newsletter, SW activity review, Upgrade impact planning
(6-3 Part Number for U.S.)
239984-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for
Novell NetWare Operating System (2-5-2 Part Number for Canada)
FM-N28E3-36
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for
Novell NetWare Operating System (6-3 Part Number for U.S.)
239986-002
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute
response (critical), 1-hr response (non-critical), for Windows NT, Windows 2000, Professional,
Server or Advanced Server Operating System, Technical Account Manager, Technical
Newsletter, SW activity review, proactive revision management, Upgrade impact planning, 2
System Healthcheck per year
(2-5-2 Part Number for Canada)
FM-M09E3-36
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute
239948-002
QuickSpecs
HP ProLiant ML530 Generation 2 (G2)
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DA - 11359 Worldwide — Version 48 — September 24, 2004
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