manualshive.com logo in svg

HP M24, Maintenance And Service Manual

Share
Download
HP M24 Maintenance And Service Manual Download Page 14

10 

 

 

 

 

 

 

How to order parts 

The HP authorized repair  center  can purchase  the adaptor from HP. 

Power board 

Description 

HP spare part number 

Manufacturer part number 

M24 Webcam 

N12399-001 

PLPCLE454GFBZ 

M27 Webcam 

N12400-001 

PLPCLH471GFA1 

 

N12400-002 

PLPCLH651BFB2 

Capacitors  and connectors  are available  for purchase  from the following EU distributors: 

 

Farnell:   

Farnell  UK - Electronic  Components Distributor

 

 

RS Component:  

Capacitors  | RS Components (rs-online.com)

 

 

DK : 

https://www.digikey.com/

 

Connectors by manufacturer 

Component 
description 

Location identifier 

Component distributor  Distributer part 

number 

CONN PHONE JACK 

CN601 

DK 

839-54-00175TR-ND 
839-54-00175CT-ND 
839-54-00175DKR-ND 
（54-00175） 

HDMI 

CN501 

DK 

1-1747981-1 

DP 

CN502 

DK 

670-2430-ND/JAE 

USB 3.0 TYPE A 

CN1101,CN1102 

DK 

732-3146-2-ND 
732-3146-1-ND /WE  
 

  USB Type-C 

CN5102 

DK 

670-2846-2-ND 
670-2846-1-ND 
670-2846-6-ND/JAE 

 

 

NOTE: 

Rear cover  and chassis need to be modified to hold connector.  Connector may  need modifications to 

20 

Cover Webcam  

1 

21 

lens Webcam 

1 

S1 

SCREW M3 X4 

14 

S2 

SCREW Q4 X4 

5 

S3 

SCREW M3 X6 

6 

S4 

SCREW M4 X6 

1 

S5 

SCREW M4 X10 

4 

Summary of Contents for M24

Page 1: ...Maintenance and Service Guide M27 Webcam and M24 Webcam model SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Page 2: ...er countries The informationcontained hereinis subject to change without notice The onlywarranties for HP products and services are set forth inthe express warranty statements accompanying such products and services Nothing herein should be construedas constitutingan additional warranty HP shall not be liable for technical oreditorialerrors oromissions containedherein First Edition Jan 2022 Docume...

Page 3: ...4 Features 4 Front components 5 Rear components 6 Locating the serial number and product number 7 3 Illustrated parts catalog 9 How to order parts 10 4 Removal and replacement procedures 12 Preparation for disassembly 12 Rear cover 12 Power board 16 Connector repair 17 USB 3 0 TYPE A CN1101 CN1102 19 Repair the usb connector 19 PHONE JACK CN601 19 HDMI connector CN501 19 DP connector CN502 20 Func...

Page 4: ......

Page 5: ...efore opening the product s cabinet Modules containing electrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or dispos...

Page 6: ...ction of Hazardous Substance in Electrical and Electronic Equipment Directive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoH...

Page 7: ...3 product before returning it to the customer ...

Page 8: ...ing from side to side Tilt and height adjustment capabilities for 23 8 and 27 monitor Landscape orientation only for 23 8 and 27 monitor Menu button and four on screen display OSD buttons three that you can reconfigure to quickly allow selection of the most commonly used operations Onscreen display OSD adjustments in several languages for easy setup and screen optimization Embedded 2w SPK per side...

Page 9: ...5 Front components To identify the components on the front of the monitor use this illustration and table Press the power button on the bottom of the monitor to turn it on ...

Page 10: ...power cord 2 DisplayPort IN port Connects a DisplayPort cable from the source device to the monitor 3 HDMI Port Connects an HDMI cable from the source device to the monitor 4 USB Type C Connects a USB TypeC cable from the source device to the monitor Serves as a single connection when docking an HP notebook 5 USB ports 2 Connects a USB device provides high speed data transfer and charges small dev...

Page 11: ...ss the buttons to navigate through the menu 9 Power button Turns the monitor on or off 10 Security cable slot Connects an optional security cable Locating the serial number and product number Depending on the product the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head You might need these numbers when contac...

Page 12: ...8 For India ...

Page 13: ... item part name q ty 1 Deco bezel 1 2 lens 1 3 Led board 1 4 PANEL 1 5 MIDDLE FRAME 1 6 speaker 2 7 Power mylar 1 8 Power board 1 9 MAINFRAME 1 10 Key board 1 11 Key lock plate 1 12 Rear cover 1 13 column 1 14 Base 1 15 scalarBOARD 1 16 sensor BOARD 1 17 Bkt webcam 1 18 Webcam board 1 19 Webcam rubber 2 ...

Page 14: ...ine com DK https www digikey com Connectors by manufacturer Component description Location identifier Componentdistributor Distributerpart number CONN PHONE JACK CN601 DK 839 54 00175TR ND 839 54 00175CT ND 839 54 00175DKR ND 54 00175 HDMI CN501 DK 1 1747981 1 DP CN502 DK 670 2430 ND JAE USB 3 0 TYPE A CN1101 CN1102 DK 732 3146 2 ND 732 3146 1 ND WE USB Type C CN5102 DK 670 2846 2 ND 670 2846 1 ND...

Page 15: ...earch aspx NOTE HPcontinually improves and changes product parts For complete and current information about supported parts for your computer go to http partsurfer com select your country or region and then follow the on screen instructions Internal and External Power Supplies are available for purchase from the following EU distributor EET https www eetgroup com en eu ...

Page 16: ...r of this guide 3 Clean the room for disassembly 4 Identify the disassembly area 5 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protection Scraper bar in the fo...

Page 17: ...er Step Figure Description Remove the HINGE ASS Y Remove the hinge assy by push the hook up Remove the rear cover Remove the rear cover screws by the screwdriver Remove the rear cover from the top side by scraper disconnect ...

Page 18: ...14 the connectors of keyboard Disconnect the connectors of camera board and remove the tapes ...

Page 19: ...15 Remove the boards Turn over the mainframe and remove the mylar Remove the mainboard and power board screws by the screwdriver Mainboard and power board ...

Page 20: ...L Power board The power board part number is PLPCLH471GFA1 Before removing the power board follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 12 Remove the power board 1 The HP M27 power board connector position is as follows ...

Page 21: ... The connectors are on the main board board part numberCBPR1A1H0F2 The connectors identifiers are as follows Connector Location Display Port CN502 HDMI CN501 PHONE JACK CN601 USB 3 0 TYPE C CN5102 USB 3 0 TYPE A CN1101 CN1102 Warning after unplug the power supply the capacitance is still chagred do not touch and discharge the capacitor ...

Page 22: ...ons The fusion point of Lead Free solder is requested Repairing with conventional lead wire may cause damage Work quickly to avoid overheating the circuit board as soon as you confirm the steady soldering condition Keep the soldering iron tip clean and well tinned and when replacing parts A close inspection of the circuit board revealed look in good condition After repaired must connect source to ...

Page 23: ... Place the new component on the PCB Be sure that it matches the PCB footprint 4 Solder the new component PHONE JACK CN601 Repair the PHONE JACK connector 1 Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber You can gently push down with the soldering iron once everything is molten to move the CN601 out of the through holes 2 Lift the CN601 connector from t...

Page 24: ...the pins 3 Lift the CN501 connector from the PCB 4 Place the new component on the PCB Be sure that it matches the PCB footprint Solder the new component DP connector CN502 Repair the DP connector 1 Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin 2 Use a hot air gun to melt the solder on the pins ...

Page 25: ...test Confirm whether image displays and sound plays correctly on the monitor Computer or DVD player Audio test Change volume and balance to confirm whether volume is smooth and loud enough Speaker Table 4 2 Solving common problems Problem Possible cause Solution Screen is blank or video is flashing Power cord is disconnected Connect the power cord Monitor is off Power the power button NOTE If pres...

Page 26: ... cable Input Signal Out of Range is displayed on screen Video resolution and or refresh rate are set higher than what the monitor supports Change the settings to a supported setting The monitor is off but it did not seem to enter into Sleep mode The monitor s power saving control is disabled Open the OSD menu and select Power Control Auto Sleep Mode and set auto sleep to On On Screen Menus are Loc...

Reviews:

No comments

Brands by name

Popular brands

Load more brands