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28 Specifications and Service

HP Customer Care Online

Click your way to a quick solution! The HP website

http://www.hp.com/support/net_printing

is a great place to start for answers to questions about your HP
JetDirect 70x home print server – 24 hours a day, 7 days a week.

HP Customer Care Forum

Go online, anytime, and you’ll also find helpful user forums – a great
source of ideas and suggestions for using your HP Home Print
Server. You can access the user forum directly from

http://www.hp.com/go/forums

Select the

Network Printing Support

forum. Then select

HP

JetDirect Home Print Servers

.

HP Customer Care by Phone

Call (208) 323-2551 (M-F 6am-6pm MST) when you want to talk to
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Summary of Contents for J4155A

Page 1: ...Home Print Server J4155A HP JetDirect 70X ...

Page 2: ...User s Guide HP JetDirect 70X Home Print Server ...

Page 3: ...NG BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material For warranty service information see the Warranty section in this guide Safety Considerations Prior to the installation an...

Page 4: ...uently Asked Questions 15 5 Troubleshooting 17 Hardware Installation Problems 17 HP JetDirect 70X Setup Wizard Problems 18 Printing Problems 21 WebScan Problems 22 Indicator Lights 23 Getting Help 24 6 Specifications and Service 25 Physical Specifications 25 Supported Printers 25 Accessories 26 Warranty Service 27 HP Customer Care Online 28 HP Customer Care Forum 28 HP Customer Care by Phone 28 Re...

Page 5: ...iv ...

Page 6: ...our existing home phoneline network A home phoneline network allows telephone and network activity to take place at the same time With one phone line you can make telephone calls or connect to the Internet even while you are printing The Need for Home Networking Networks in businesses allow PCs to share printers and other devices However for the home a network has usually been too costly and incon...

Page 7: ... HP All in One products are available to networked PCs The following illustrates how you might use a home print server to share a printer in your home All of the PCs connected to the phone line in this home can now share the printer in the home office Different Setups are Possible If your home has only one telephone line the same line is used for voice phone calls connecting to the Internet and ne...

Page 8: ... of companies working together to promote widespread deployment of compatible low cost solutions for in home phoneline based networking LED Light emitting diode a light on the top and back of the HP JetDirect 70X PCI Peripheral Component Interconnect a standard PC interface used to connect devices to PCs Phoneline splitter a small telephone accessory that allows two or more telephone devices answe...

Page 9: ...4 Introduction ...

Page 10: ...king home phoneline network installed It includes PCs equipped with internal or external home phoneline PC network interface PNA devices these are not modems PCs connected to the same phone line Verify the home phoneline network is functioning by using the procedures described in the documentation that came with your home phoneline network interface devices You should have your printer and Windows...

Page 11: ...nter port Attach the phone cable included to the HP JetDirect 70X s Line jack Option A Locate your printer near your PC Attach the other end of the phone cable to a wall jack Connect the phone cable User s Guide HP JetDirect 70X Power Supply Telephone Cable HP JetDirect 70X Setup CD Quick Start Guide Parallel Printer Port Line Jack Home Phoneline Networking Device Modem ...

Page 12: ...the same telephone line used by the home phoneline network 4 Plug in the HP JetDirect 70X Connect the power supply included to the HP JetDirect 70X Connect the other end to a wall outlet Turn on your printer The green Status light on the top of the HP JetDirect 70X will blink for about five seconds and then stay on solid Press the Test button on the HP JetDirect 70X A test page should print on you...

Page 13: ...aserJet 5L 6P 2100 or 4000 Series printers Option B For HP OfficeJet G HP LaserJet 3150 or LaserJet 1100A All in Ones Option C For printers not listed above that were previously installed and working on your PC Option D For printers not listed above that have not been installed on your PC Note It is necessary to repeat the installation option for each PC in your network from which you want to prin...

Page 14: ...en installed on your PC Part 1 Install the printer Use the printer Setup CD that came with your printer During the setup you may be prompted to choose a port If this happens choose LPT1 If you get a message saying that no printer is attached to LPT1 simply continue with the printer installation you may have to click Skip Part 2 Insert the HP JetDirect 70X Setup CD and run the Setup Wizard Note For...

Page 15: ...10 Setup ...

Page 16: ...lled HP OfficeJet G HP LaserJet 3150 Refer to the documentation that came with your All in One device Network Scanning There are two methods of scanning over a home phoneline network All in One Software CD The HP OfficeJet G and HP LaserJet 3150 All in Ones have networking software included on the setup CD that came with them To enable full scanning support over the network run the All in One setu...

Page 17: ... 70X in the Go To or Location field Internet Explorer users enter the IP address of the HP JetDirect 70X in the Address field For example http 123 123 123 123 The IP address of the HP JetDirect 70X represents its URL The IP address of the HP JetDirect 70X can be found on its Test page Press the button on the back of your HP JetDirect 70X and the Test page will print on the printer The web interfac...

Page 18: ...ave selected a region of your preview image this box will display Selected Region 2 Select an image format Available formats are PDF and TIFF JPEG is also supported on the OfficeJet G 3 Select the type of document you are scanning using the Document Settings buttons You may select a custom scan resolution and color depth using the Custom Settings button 4 Click the Download Scanned Image button to...

Page 19: ...h 24 bit color gray scale or black and white Document Size The document size is dependent on the particular All in One attached Document sizes can include Letter 8 5 x 11 Legal 8 5 x 14 A4 8 3 x 11 7 Executive 7 25 x 10 5 4 x 6 5 x 7 3 x 5 3 x 3 Status Message Meaning Ready The scanner is ready for use Scanning You are currently scanning Resetting The scanner is resetting If this persists turn you...

Page 20: ...ax independent of the HP JetDirect 70X and your network 6 I have a printer that isn t listed as supported on the HP JetDirect 70X carton Can I still use it The HP JetDirect 70X should work with most HP or non HP printers with a parallel port refer to Option D in Chapter 2 of this User s Guide for installation steps 7 Can I use the home print server with Macintosh computers No The HP JetDirect 70X ...

Page 21: ... works whether or not the PC it is attached to is turned on 11 How far from the PCs can the HP JetDirect 70X be The HP JetDirect 70X can be located up to 100 feet from the PC This means you can locate the HP JetDirect 70X and the printer wherever you need them even in a room with no PC 12 Can I use two home print servers to share two printers Yes You can install as many HP JetDirect 70X Home Print...

Page 22: ...er Be sure your printer is turned on is online has paper and ink or toner Be sure the parallel printer cable connecting the HP JetDirect 70X to the printer is an IEEE 1284 compliant cable Be sure it is firmly seated and working properly substitute a known working cable if available Turn off printer and HP JetDirect 70X then turn on the devices in this order HP JetDirect 70X then the printer I can ...

Page 23: ...ppropriate networking configuration The setup CD could not find your home phoneline network interface device Verify that the network is working as described in the documentation for your home phoneline network interface device Then try to run the HP JetDirect 70X setup CD again During setup the computer begins dialing up my Internet Service Provider Click Cancel when you see the Dialing dialogue b...

Page 24: ...X should be ON see the Indicator Lights section of this chapter Click Refresh on the Identify Printer screen The printer should show up If your printer still does not show up on the Identify Printer screen print a test page by pressing the Test button on the back of the HP JetDirect 70X Use either the IP or hardware address found on the test page of the HP JetDirect 70X to do a specific device dis...

Page 25: ...know which one is connected to which HP JetDirect 70X Use the Test button on the back of the HP JetDirect 70X to print a test page The third line of the test page contains the hardware address On the Identify Printer screen scroll to the right Match the hardware address on your screen to the one on the test page Highlight the appropriate printer and click Next On the Printer Driver screen I can t ...

Page 26: ...page but no test page printed Be sure everything is powered up and that all connections are in place Be sure the printer has paper and a working inkjet toner cartridge Verity that the printer is working by printing a printer self test page consult your printer manual Check the printer setup window Condition Possible Cause Solution I connected the HP JetDirect 70X to the home phoneline network inte...

Page 27: ...nstall the plug in associated with the image format you are using If you are unable to uninstall the plug in application use the Save or Save As command located within the plug in After I click the Download Scanned Image button a plug in is launched and tries to open my TIFF or PDF image Instead of the image displaying on the screen I get an icon Examples of icons include a page with the left corn...

Page 28: ...ivity LED is Then the HP JetDirect 70X is Off Off Not receiving power The power supply must be firmly connected to the HP JetDirect 70X The other end of the power supply should be firmly inserted into a power source Make sure the wall outlet or power strip is receiving power Constant blinking Off The HP JetDirect 70X is unable to attach to the network Verify that the phone cable connection is seat...

Page 29: ...following Turn off printer and HP JetDirect 70X then turn on the devices in this order HP JetDirect 70X then the printer Verify that the HP JetDirect 70X is plugged into the same phoneline as the other home phoneline products Verify that the network is working as described in the documentation for the home phoneline networking device Verify that your home phone wiring is working properly To do thi...

Page 30: ...wlett Packard DeskJet and Professional Series Printers Dimensions 180 mm 7 09 in W 115 mm 4 53 in D 33 mm 1 3 in H Weight 224 g 0 49 lbs LEDs Front Status Activity Rear Link Valid Test button Initiate test page print Power 13 VDC 0 4 W Power Supply Input 110 127VAC 60 Hz Output 13 VDC 300 ma HP part number 0950 3169 Telephone Connection Two RJ 11 telephone jacks Printer Connection DB 25 parallel p...

Page 31: ...00 series LaserJet 1100 LaserJet 2100 series LaserJet 6L LaserJet 5L LaserJet 6P OfficeJet G OfficeJet 1175 OfficeJet R OfficeJet 1170 LaserJet 3150 OfficeJet 1150 HP parallel cables IEEE 1284 compatible 2 0 meter parallel cable 36 pin Centronics male to DB25 male C2950A 3 0 meter parallel cable 36 pin Centronics male to DB25 male C2951A ...

Page 32: ...Server has been damaged by accident or misuse or as a result of service or modification by other than an authorized Hewlett Packard Service Facility No other express warranty is given by Hewlett Packard Hewlett Packard shall not be responsible for consequential damages For warranty service in the USA call HP at 208 323 2551 M F 6 00 am 6 00 pm MST with the following information HP product number J...

Page 33: ... a great source of ideas and suggestions for using your HP Home Print Server You can access the user forum directly from http www hp com go forums Select the Network Printing Support forum Then select HP JetDirect Home Print Servers HP Customer Care by Phone Call 208 323 2551 M F 6am 6pm MST when you want to talk to HP directly Highly trained technicians at our HP Customer Care Center are ready to...

Page 34: ... service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in ...

Page 35: ...antee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in...

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