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HP Integrity rx1600

Operation and Maintenance Guide

Regulatory Model Number: RSVLA-0302

Version 2.0

Manufacturing Part Number: 5991-8093

December 2010

U.S.A.

Summary of Contents for Integrity rx1600

Page 1: ...egrity rx1600 Operation and Maintenance Guide Regulatory Model Number RSVLA 0302 Version 2 0 Manufacturing Part Number 5991 8093 December 2010 U S A Copyright 2004 2010 Hewlett Packard Development Company L P ...

Page 2: ... the U S A Reproduction adaptation or translation of this document without prior written permission is prohibited except as allowed under the copyright laws Related Documents The HP Server Documentation CD ROM has been provided with your server It contains a complete documentation set for the server including localized versions of key documents Included on the CD ROM are the Site Preparation and O...

Page 3: ...ocessor Card LAN LEDs 22 3 External Connectors Connector Pinouts 25 Universal Serial Bus USB Ports 26 Serial Port 26 SCSI Port Ultra 3 68 Pin 27 10 100 LAN Connector 29 10 100 1000 LAN Connector 30 4 Installing and Configuring Service Tools Required 31 Installing Internal Hard Disk Drives 31 Installing Processors and Memory 33 Installing an Additional Processor 34 Installing Additional Memory 41 S...

Page 4: ... Processor Help System 85 Management Processor Commands 86 Reset BMC Passwords 87 Configure Serial Port Parameters 87 Certificate Generate 88 Console Log 88 Command Mode 88 Console 89 Connect to Service Processor 89 Date 89 Default Configuration 89 Display FRUID 90 Disconnect Remote or LAN Console 90 MP Firmware Update 90 Help 90 Display System ID 90 Inactivity Timeout 90 Configure LAN Console 91 ...

Page 5: ...d FRU identification 102 Verifying Hard Disk Drive Operation 104 Identifying and Diagnosing Hardware Problems 106 Power and System LEDs 106 Command Line Interface 118 Command Line Interface Menu 118 Troubleshooting Example Using CLI 119 Troubleshooting Example Using CLI 119 LAN LEDs 120 Rear Panel LAN LEDs 120 System Management 10 100 Mb LAN 120 Optional Management Processor LAN LEDs 121 System Bo...

Page 6: ...eplacing Fan Units 150 Removing the Power Supply Fan Unit 150 Replacing the Power Supply Fan Unit 151 Removing a Chassis Fan Unit 151 Replacing a Chassis Fan Unit 152 Removing and Replacing the Display Panel 153 Removing the Display Panel 153 Replacing the Display Panel 154 Removing and Replacing the PCI I O Riser Assembly 155 Removing the PCI I O Riser Assembly 155 Replacing the PCI I O Riser Ass...

Page 7: ...O Expansion 183 Internal Core I O 183 External core I O 183 Power supply unit 184 Motherboard manageability 184 Enhanced server manageability provided by the optional Management Processor MP card 184 Internal Disk Storage Options 184 Internal Removable Media Options 184 System Board 185 System Board Components 185 Intel Itanium 2 Processor 186 Processor Bus 186 I O and Memory Controller 186 Memory...

Page 8: ...Contents 8 SEL and FPL Log Entries 196 Accessing the logs with MP commands 199 System Specific Events 200 Chassis Control Event Codes 200 Events Without Sensors 202 Index 203 ...

Page 9: ...37 Figure 4 7 Aligning the Processor Assembly 38 Figure 4 8 Locking the Processor Assembly in Place 38 Figure 4 9 Installing the Sequencer Retaining Cover 39 Figure 4 10 Securing the Sequencer Retaining Cover 39 Figure 4 11 Connecting the Processor Power Pod 40 Figure 4 12 Securing the Processor Power Pod 40 Figure 4 13 Connecting the Power Cable 41 Figure 4 14 DIMM Loading Order 42 Figure 4 15 DI...

Page 10: ...d 147 Figure 7 22 Securing the Processor Power Pod 147 Figure 7 23 Connecting the Power Cable 148 Figure 7 24 Removing the System Battery 149 Figure 7 25 Power Supply Fan Unit Removal Replacement 151 Figure 7 26 Chassis Fan Units Removal Replacement 152 Figure 7 27 Display Panel Removal Replacement 153 Figure 7 28 Using Jackscrew to Release PCI I O Riser 156 Figure 7 29 Removing the I O Riser Asse...

Page 11: ...Figures 11 Figure 8 1 Component Location 175 Figure 8 2 Additional Components 176 Figure A 1 System Block Diagram 185 Figure A 2 Memory Block Diagram 188 ...

Page 12: ...Figures 12 ...

Page 13: ... about all external connectors plugs and their pinouts Chapter 4 Installing and Configuring Use this chapter to learn how to install additional hot swap disk drives and offline installation of memory DIMMs processors and PCI X cards Also learn how to configure your management processor and boot your HP Server Chapter 5 Utilities Use this chapter to learn how to utilize the extensible firmware inte...

Page 14: ... format IMPORTANT The latest version of this document can be found online at http www hp com go integrity_servers docs HP Encourages Your Comments HP encourages your comments concerning this document We are truly committed to providing documentation that meets your needs Please send any comments by contacting us at http docs hp com assistance index html Please include document title manufacturing ...

Page 15: ... serial number of your server This can be found on the identification label Step 3 Become familiar with your system configuration Are you using the LAN RS232 or web interface to monitor the server How many processors DIMMs and PCI cards have been installed What versions of processor memory and PCI cards are used and where are they installed What accessories are installed Step 4 Determine the follo...

Page 16: ...Chapter 1 About This Document Where to Get Help 16 ...

Page 17: ...nd Switches Name Function Power On Off LED The green on off LED is illuminated when the power is on Power On Off Button This is the power on off switch for the server System LED The System LED provides information about the system status When the system is running code other than Operating System the LED is flashing green When operation is normal the LED is green When there is a system warning the...

Page 18: ...perate in conjunction with the system LED to provide diagnostic information about the system a Diagnostic LED 2 The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic information about the system a Diagnostic LED 3 The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic information about the system a Diagnostic LED 4 The four dia...

Page 19: ... 2 4 DVD Rear Panel The hp Integrity rx1600 Server rear panel includes communication ports I O ports AC power connector and the locator LED button Additional LEDs located on the rear panel of the hp Integrity rx1600 Server signal the operational status of Table 2 2 Hard Disk Drive LED Definitions LED Activity Description Activity LED Flashing green Drive access under hard drive control Status LED ...

Page 20: ...al Serial Bus USB 2 0 connectors ToC Transfer of Control button Halts all system processing and I O activity and restarts the computer system Locator Button and LED The locator button and LED are used to help locate a server within a rack of servers When the button is engaged the blue LED illuminates and an additional blue LED on the front panel of the server illuminates This function may be remot...

Page 21: ...r LEDs Table 2 5 10 100 1000 base T ethernet LAN Connector LEDs LED Description 1000BT Blinking green the 1000MHz with ethernet protocol and twisted pair wiring is enabled off no link 100BT Blinking green the 100MHz with ethernet protocol and twisted pair wiring is enabled off no link 10BT Blinking green the 10MHz with ethernet protocol and twisted pair wiring is enabled off no link Activity Blink...

Page 22: ... Figure 2 8 Optional Management Processor Card LAN LEDs Table 2 6 10 100 base T ethernet LAN Connector LEDs LED Description Speed yellow Off port linked at 10Mbps On port linked at 100Mbps Activity green Off no link established On port linked Table 2 7 Optional Management Processor Card LAN LEDs LED Description Self test Yellow MP is running self test or error detected 10BT Green 10BT link establi...

Page 23: ...Chapter 2 Controls Ports and Indicators Rear Panel 23 Standby Power Green Standby power on off standby power off Table 2 7 Optional Management Processor Card LAN LEDs Continued LED Description ...

Page 24: ...Chapter 2 Controls Ports and Indicators Rear Panel 24 ...

Page 25: ...llowing ports and connectors are found on the rear panel of the hp Integrity rx1600 Server Dual USB 2 0 Serial 68 pin LVD SE U320 SCSI 10 100 LAN 10 100 1000 LAN AC power receptacle Figure 3 1 Rear View of Server AC Power Receptacle LVD SE SCSI 10 100 1000 LAN 10 100 LAN USB PCI Slot 1 Full size PCI Slot 2 Half size Serial Locator Button and LED TOC ...

Page 26: ...re 3 2 Dual USB Port Connector Serial Port Figure 3 3 Serial Port Connector Table 3 1 USB Pinouts Pin Number Signal Description 1 5VDC 2 MR 3 PR 4 Ground Table 3 2 Serial Port Pinouts Pin Number Signal Description 1 Data Carrier Detect 2 Receive Data 3 Transmit Data 1 2 3 4 1 2 3 4 1 2 3 4 5 6 7 8 9 ...

Page 27: ... Ready 5 Ground 6 Data Set Ready 7 Request to Send 8 Clear to Send 9 Ring Indicator Table 3 3 SCSI Port Pinouts Pin Number Signal Description Pin Number Signal Description 1 S1 DB 12 35 S35 DB 12 2 S2 DB 13 36 S36 DB 13 3 S3 DB 14 37 S37 DB 14 4 S4 DB 15 38 S38 DB 15 5 S5 DB P1 39 S39 DB P1 6 S6 DB 0 40 S40 DB 0 7 S7 DB 1 41 S41 DB 1 8 S8 DB 2 42 S42 DB 2 9 S9 DB 3 43 S43 DB 3 Table 3 2 Serial Por...

Page 28: ...2 TERMPWR 19 S19 RESERVED 53 S53 RESERVED 20 S20 54 S54 21 S21 ATN 55 S55 ATN 22 S22 56 S56 23 S23 BSY 57 S57 BSY 24 S24 ACK 58 S58 ACK 25 S25 RST 59 S59 RST 26 S26 MSG 60 S60 MSG 27 S27 SEL 61 S61 SEL 28 S28 C D 62 S62 C D 29 S29 REQ 63 S63 REQ 30 S30 I O 64 S64 I O 31 S31 DB 8 65 S65 DB 8 32 S32 DB 9 66 S66 DB 9 33 S33 DB 10 67 S67 DB 10 34 S34 DB 11 68 S68 DB 11 Table 3 3 SCSI Port Pinouts Cont...

Page 29: ...onnector 29 10 100 LAN Connector Figure 3 5 10 100 LAN Connector Table 3 4 10 100 LAN Connector Pinouts Pin Number Signal Description 1 TXP 2 TXN 3 RXP 4 Not used 5 Not used 6 RXN 7 Not used 8 Not used Speed Amber Activity Green 1 2 3 4 5 6 7 8 ...

Page 30: ...tor 30 10 100 1000 LAN Connector Figure 3 6 10 100 1000 LAN Connector Table 3 5 10 100 1000 LAN Connector Pinouts Pin Number Signal Description 1 TXP 2 TXN 3 RXP 4 Not used 5 Not used 6 RXN 7 Not used 8 Not used 1000BT 100BT 10BT Activity 1 2 3 4 5 6 7 8 ...

Page 31: ...nstalling internal hard disk drives CAUTION A hot plug device may require interaction with the operating system before the device can be safely installed into the server Verify that the operating system supports installing disk drives while the operating system is running If the operating system does not support this feature shut down the operating system before attempting this procedure Failure t...

Page 32: ...Server is to be operated with only a single hard disk drive installed the hard disk drive slot filler must be installed to insure proper cooling If a hard disk drive is installed in slot 1 retain the slot filler to be reinstalled if the drive is removed Figure 4 2Filler Removal from Slot 1 Step 2 Slide the hard disk drive into slot 1 until it is seated ...

Page 33: ...rocessor installed at the EFI shell prompt input shell info io to interrogate the system for proper identification of the drive b If the server has a management processor installed use the management processor command MP sl e to display the system system event log and examine for proper identification of the drive Installing Processors and Memory This section provides information about installing ...

Page 34: ...th the processor heatsink if the server has been operating prior to the installation of the additional processor The heatsink will be safe to touch after the cover has been removed for a few seconds Installing an Additional Processor CAUTION Ensure that the cache size is identical for all processors Failure to observe this caution will result in system failure Ensure that all processors are rated ...

Page 35: ...n associated power pod that is required by the processor Figure 4 4 Processor Location Step 1 Remove the cover See Removing and Replacing the Cover Step 2 If CPU airflow blocker is installed remove the airflow blocker CPU 0 CPU 1 POWER POD CPU 1 POWER POD CPU 0 Rear of Chassis Front of Chassis ...

Page 36: ... CPU 1 retain the airflow blocker to be reinstalled if the processor is removed Figure 4 5Removing the Airflow Blocker Step 3 Unlock the processor locking mechanism using the special processor tool P N 5069 5441 or equivalent 2 5 mm hex tool shipped with your replacement processor assembly Insert the tool into the lock and rotate the special processor tool 180 degrees counterclockwise Verify that ...

Page 37: ...rees can severely damage the socket Figure 4 6Unlocking the Processor Locking Mechanism Step 4 Place the processor and heatsink assembly over the processor socket Use the four locator posts on the assembly to align with the locator holes on the system board Make certain that the connector that will mate with the processor power pod is pointing toward the back of the chassis Figure 4 7Aligning the ...

Page 38: ...board To do this insert the special processor tool into the lock and rotate it clockwise 180 degrees Figure 4 8Locking the Processor Assembly in Place Step 6 Remove the protective caps from the screws on the sequencer retaining cover Step 7 Place the sequencer retaining cover over the top of the heatsink Figure 4 9Installing the Sequencer Retaining Cover Front of server Unlocked Locked Protective ...

Page 39: ...ve screws Figure 4 10Securing the Sequencer Retaining Cover Step 9 Slide the power module on the system board metal mounting bracket forward to mate the power module connector with the processor connector Figure 4 11Connecting the Processor Power Pod Front of server Torquing pattern 1 4 3 2 1 2 4 3 Front of server ...

Page 40: ...on the system board s metal mounting bracket Screw in the power module mounting screws Figure 4 12Securing the Processor Power Pod Step 11 Connect the power pod cable to the power connector on the system board Figure 4 13Connecting the Power Cable Step 12 Replace the cover Step 13 Verify that the newly installed processor works Front of server Front of server ...

Page 41: ... These memory modules can either be 256MB 512MB 1GB or 2GB size The system supports combinations from 512 MB up to 16GB Supported DIMM sizes Supported DIMM sizes are 256MB 512MB 1GB 2GB Dissimilar DIMM sizes may be used in any available slot pairs but all DIMMs in each pair must match Paired DIMM slots are Pair 1 DIMM Slot 0A and 0B Pair 2 DIMM Slot 1A and 1B Pair 3 DIMM Slot 2A and 2B Pair 4 DIMM...

Page 42: ...m supports chip spare functionality Chip spare enables an entire SDRAM chip on a DIMM to be bypassed logically replaced in the event that a multi bit error is detected on that SDRAM In order to use the chip spare functionality only DIMMs built with x4 SDRAM parts can be used and these DIMMs must be loaded in quads 2 DIMMs per memory cell loaded in the same location in each memory cell Each DIMM wi...

Page 43: ...ine the memory slot location to be used for the DIMM s being installed See DIMM Locations Step 3 Insure that the latches of the DIMM socket are in the open outward position Step 4 Align the DIMM with the socket located on the system board NOTE The DIMMs and the DIMM sockets are keyed to prevent improper insertion of the modules Step 5 Gently and evenly push down on the top edge of the DIMM until i...

Page 44: ...tions before attempting this procedure Failure to follow ESD safety precautions could result in damage to the server Carefully read the following information concerning PCI slot configuration Inserting a PCI card into a slot that is not configured to accept it may cause operation failure or the PCI card to operate at less than optimum speed PCI slots are numbered 1 and 2 See the labels on the rear...

Page 45: ...s 45 Step 2 Release the PCI I O riser by turning the jackscrew This action frees the PCI I O riser from the system board Figure 4 17 Using Jackscrew to Release PCI I O Riser Step 3 Remove the PCI I O Riser from the chassis Figure 4 18Removing the PCI I O Riser Assembly ...

Page 46: ...in slot 1 the top slot of the PCI I O riser assembly The lower slot slot 2 can only accept half length cards Figure 4 20Installing a PCI Card Step 6 Insert the card mounting screw and secure with a T 15 driver Step 7 Replace the PCI I O riser assembly by positioning the connector over the mating connector on the system board and then turning the jackscrew to complete the connector mating Step 8 Co...

Page 47: ...f access to the server and management processor commands Multiple users can interact with the management processor However all output is mirrored The management processor Main Menu permits all users to interact and mirrors output to all users The console permits one interactive user at a time and mirrors output to all users accessing those features Step 1 Turn off the system disconnect all power a...

Page 48: ...ors of the MP card with the sheet metal of the rear panel It is possible to damage the EMI gasket of the RJ 45 of the card Step 8 Connect the MP card cable to its connector on the system board Step 9 Screw in the two mounting screws that connect the MP card to the internal chassis post Figure 4 22Connecting the Management Processor Card ...

Page 49: ...nting posts that are located on both sides of the 25 pin serial connector Figure 4 23Installing the External Mounting Posts Step 11 Replace the system cover and reconnect the power and external cables Information required to access configure and to utilize the management processor is provided in Chapter 5 Utilities ...

Page 50: ...Chapter 4 Installing and Configuring Optional Management Processor Card MP 50 ...

Page 51: ...PA RISC based systems such as the Boot Console Handler BCH and platform firmware into a single platform firmware EFI allows the selection of any EFI OS loader from any boot medium that is supported by EFI boot services An EFI OS loader supports multiple options on the user interface EFI supports booting from media that contain an EFI OS loader or an EFI defined system partition An EFI defined syst...

Page 52: ...lications that meet this criterion can be automatically added as a boot option In addition legacy boot options for A and C are also added if those devices are present You can also launch a specific application without adding it as a boot option In this case the EFI boot manager searches the root directories and the EFI TOOLS directories of all of the EFI system partitions present in the system for...

Page 53: ...n EFI boot manager change boot order PAth PRI HAA ALT CON KEY path Display or modify a path bcfg SEArch ALL Search for boot devices bcfg SEArch DIsplay IPL path Search for boot devices many commands offer a b parameter to cause 25 line breaks ScRoll ON OFF Display or change scrolling capability COnfiguration autoboot AUto BOot SEarch STart ON OFF Display or set the auto start flag info boot BootID...

Page 54: ...info io IO Display firmware version for PDC ICM and complex lanaddress LanAddress Display core LAN station address info mem Memory Display memory information info cpu PRocessor Display processor information SERvice errdump clear CLEARPIM Clear zero the contents of PIM mm MemRead addr len type Read memory locations scope of page deallocation pdt page deallocation table pdt Display or clear the page...

Page 55: ...splayed for that command If help is invoked with the bch option it displays a list of BCH commands and their corresponding EFI POSSE commands It instructs the user to repeat the command line followed by a menu name for more information on that menu If help is invoked followed by bch and a menu name it displays a list of commands that appear under that BCH menu The user may then invoke help followe...

Page 56: ...ew or set the monarch processor palproc Make a PAL call salproc Make a SAL call time Display or set time ver Displays version info Type help followed by command name for full documentationon that command Type help a to display a list of all commands Example 5 4 help cpuconfig Command Shell help cpuconfig CPUCONFIG cpu on off cpu Specifies which cpu to configure on off Specifies to configure or dec...

Page 57: ...Run all tests for a normal boot time boottest off Skip all tests for a faster boot time boottest test Displays status of specific Speedy Boot bit boottest test on off Sets or clears a specific Speedy Boot bit Parameters test Each test can be set or cleared booting_valid Enable disable system firmware response to BOOTING bit If OS Speedy Boot aware set to on early_cpu Enable disable early CPU selft...

Page 58: ...igure or reconfigure processors Syntax cpuconfig cpu on off Parameters cpu specify a processor on off state to set the processor to Operation Issuing cpuconfig with no parameters displays the config deconfig status of all processors A user can reconfigure CPUs by specifying a CPU number and a state on or off If a valid state is entered and is different from the current state of a CPU its status ch...

Page 59: ...r resets the system errdump Displays the contents of processor internal memory logged on the first machine check abort MCA for all processors present in the system Syntax errdump mca cpe cmc init la clear Parameters mca dumps the Machine Check Abort error log cpe dumps the Corrected Platform Error log cmc dumps the Corrected Machine Check log init dumps the Initialization log la dumps the Logic An...

Page 60: ...arning and stop boot information Example 5 9 info all Command Shell info all SYSTEM INFORMATION Date Time Oct 31 2003 22 03 39 20 03 10 31 22 03 39 Manufacturer hp Product Name server rx1600 Product Number A9901A Serial Number MYJ3350026 UUID 48B4F371 E34C 11D6 A8D6 07A8C14CB68B System Bus Frequency 200 MHz PROCESSOR MODULE INFORMATION of L3 L4 Family CPU Logical Cache Cache Model Processor Slot C...

Page 61: ... 2 00 00 02 00 0x1095 0x0649 XX Acpi HWP0002 0 Pci 2 0 00 00 03 00 0x8086 0x1229 XX Acpi HWP0002 0 Pci 3 0 00 20 01 00 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 0 00 20 01 01 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 1 00 20 02 00 0x14E4 0x1645 XX Acpi HWP0002 100 Pci 2 0 BOOT INFORMATION Monarch CPU Current Preferred Monarch Monarch Possible Warnings 0 0 AutoBoot OFF Timeout is disabled Boottest BOOT...

Page 62: ... Firmware Revision 1 10 4341 PAL_A Revision 7 31 5 37 PAL_B Revision 5 37 SAL Spec Revision 3 01 SAL_A Revision 2 00 SAL_B Revision 1 10 EFI Spec Revision 1 10 EFI Intel Drop Revision 14 61 EFI Build Revision 1 10 POSSE Revision 0 10 ACPI Revision 7 00 BMC Revision 2 24 IPMI Revision 1 00 SMBIOS Revision 2 3 2a Management Processor Revision E 02 25 WARNING AND STOP BOOT INFORMATION CHIP REVISION I...

Page 63: ... 5 10 info cpu Command Shell info cpu PROCESSOR MODULE INFORMATION of L3 L4 Family CPU Logical Cache Cache Model Processor Slot CPUs Speed Size Size hex Rev State 0 1 1 GHz 1 5 MB None 1F 01 B1 Active 1 1 1 GHz 1 5 MB None 1F 01 B1 Active Example 5 11 info mem Command Shell info mem MEMORY INFORMATION DIMM A DIMM B DIMM Current DIMM Current 0 1024MB Active 1024MB Active 1 2 3 Active Memory 2048 MB...

Page 64: ...0 01 00 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 0 00 20 01 01 0x1000 0x0030 XX Acpi HWP0002 100 Pci 1 1 00 20 02 00 0x14E4 0x1645 XX Acpi HWP0002 100 Pci 2 0 00 40 01 00 0x1000 0x0021 02 Acpi HWP0002 200 Pci 1 0 00 40 01 01 0x1000 0x0021 02 Acpi HWP0002 200 Pci 1 1 00 80 01 00 0x14E4 0x1645 01 Acpi HWP0002 400 Pci 1 0 00 E0 01 00 0x103C 0x1290 XX Acpi HWP0002 700 Pci 1 0 00 E0 01 01 0x103C 0x1048 ...

Page 65: ...00306E4C4F1A Acpi HWP0002 0 Pci 3 0 Mac 00306E4C4F1A Mac 00306E4C0FF2 Acpi HWP0002 100 Pci 2 0 Mac 00306E4C0FF2 monarch Displays or modifies the ID of the bootstrap processor The preferred monarch number is stored in NVM Syntax monarch cpu Parameters cpu specifies a cpu Operation If specified with no parameters monarch displays the Monarch processor for the system Specifying a processor number alt...

Page 66: ...ing Example 5 17 pdt Command Shell pdt PDT Information Last Clear time PDT has not been cleared Number of total entries in PDT 50 Number of used entries in PDT 0 Number of free entries in PDT 50 Number of single bit entries in PDT 0 Number of multi bit entries in PDT 0 Address of first multi bit error x0000000000000000 Example 5 18 pdt clear Command Shell pdt clear Are you sure you want to clear t...

Page 67: ...tion with sysmode in a variety of scenarios is outlined below Example 5 19 sysmode Command Shell sysmode System Mode NORMAL Shell sysmode admin You are now in admin mode Shell sysmode service You are now in service mode Shell sysmode normal You are now in normal mode Specifying SCSI Parameters The following SCSI parameters may be configured for the SCSI board SCSI ID SCSI initiator ID Maximum data...

Page 68: ... XX Acpi HWP0002 700 Pci 2 0 In the example above a single SCSI interface is shown in the listing The information for both channels of the SCSI interface is shown in bold for highlighting purposes For each channel of the SCSI board you need to note certain information As an example look at the information for the SCSI interface the first two bold lines For each channel of this SCSI interface note ...

Page 69: ...her the vendor 0x1000 and device 0x0030 are the IDs for a SCSI interface Of the devices with those IDs this device has two channels Fnc of 00 immediately followed by Fnc of 01 Also this SCSI interface has a non numeric XX slot indicating that it is on the system board Step 2 Still at the EFI shell prompt type this command to obtain the controller s handle for the SCSI interface devtree A tree of a...

Page 70: ...F0D2992B5AA9 In the above example the SCSI interface information is shown highlighted bold You can tell the information is for the SCSI interface because the path on the first line Acpi HWP0002 100 is the path from the information displayed by the info io command The next two lines are for the SCSI interface two channels one line for each channel they contain the SCSI interface description LSILogi...

Page 71: ...mation for each channel of each SCSI interface for parameters to be changed Drv the EFI driver s handle Ctrl the controller s handle Step 4 Using the information the driver s handle Drv and the controller s handle Ctrl from the drvcfg command start the EFI SCSI Setup Utility for one channel of this SCSI interface Still at the EFI shell prompt type this command drvcfg s drvr_handle cntrl_handle whe...

Page 72: ...n on the main menu Step 6 The Adapter Properties screen for this channel of the SCSI interface is displayed If you like you can make sure the utility is running for the channel of the SCSI interface by comparing the values shown for PCI Bus PCI Device and PCI Function to the Bus Dev and Fnc values from the info io command CAUTION Do not change the value for any of these fields on the Adapter Prope...

Page 73: ... the Adapter Properties screen for the channel of the SCSI interface Save the changes you made and then exit the screen Discard the changes you made and then exit the screen Step 11 Move the cursor to the action cancel save or discard you want to take press Enter If you selected cancel you remain in the Adapter Properties screen for the channel of the SCSI interface You can still change the channe...

Page 74: ...he following sections In all menus select Help to display the help available for the command Exit to return to the main Boot Options Maintenance menu Enter to select an item after using the arrow keys to highlight the item Save Settings to NVRAM to save your changes NOTE The options shown here are examples Your system may have different options available based on the system configuration and insta...

Page 75: ... drive the EFI tools provide an option to LABEL the disk In this example the volume was not labelled CD_FORMAT is the label created for the disk currently inside the DVD ROM drive Removable Media Boot allows you to boot from a removable media drive CD DVD drive This option does not support booting from a specific file on a specific removable media disc The two Load Files are the EFI Shell and the ...

Page 76: ...this option to remove boot options from the EFI boot menu NOTE This does not delete any files applications or drivers from your system This option displays a list of boot options that are configured on your system The names will match the options on the main Boot Manager menu above If you remove a drive from your system you must manually delete it from the boot options list To delete an item from ...

Page 77: ... immediately upon entering the main Boot Manager menu This option is useful for booting an option that only needs to be booted once without changing any other setting in the main Boot Manager menu This is a one time operation and does not change the permanent system boot settings This option displays the file systems that are on your system and lets you browse these file systems for applications o...

Page 78: ...utput Devices Use this option to define the devices that display output from the system console This list normally includes the VGA monitor and a serial port for directing output to a terminal emulation package NOTE If you install a modem in your system make sure you disable the modem serial port in both the Active Console Input and Active Console Output device lists NOTE Some operating systems su...

Page 79: ...ly one terminal emulation type PcAnsi Vt100 and so on can be selected for each serial console but multiple serial consoles can be selected at a time Select Active Console Input Devices Use this option to define the devices that are used to provide input to the system console This option displays the console devices on your system This normally includes a standard keyboard and mouse and a serial po...

Page 80: ... Devices Use this option to define the devices that display error messages from the system console This menu is identical to Console Output Devices The hp Integrity rx1600 Server does not support different configurations for Output and Error console For correct operation When changes are made to either Output or Error console menus the identical change must be made in both menus When changing seri...

Page 81: ...een pins 7 and 8 on J96 located on the system board near the battery Figure 5 2Password Reset Jumper Step 3 Plug in the AC power cord and wait for the BMC heartbeat LED on the system board to start blinking green This should take about 5 seconds from the time you plug in the power cord Step 4 Unplug the AC power cord again and remove the jumper Step 5 Plug in the power cord and boot the system Ste...

Page 82: ...connect to another management processor Multiple users can select different options from the MP Main Menu at the same time However management processor command mode and console mode are mirrored The MP allows only one user at a time to have write access to the shared console Accessing the Management Processor You can connect to the management processor using the following methods The local RS 232C...

Page 83: ...n is E 02 25 Check the HP website for the latest revision MP Welcome Screen MP Welcome screen commands MP Login Admin MP password Hewlett Packard Management Processor C Copyright Hewlett Packard Company 1999 2003 All rights reserved System Name xxxxxxxxx MP MAIN MENU CO Console VFP Virtual Front Panel CM Command Menu CL Console Log SL Show Event Logs CSP Connect to Service Processor SE Create OS S...

Page 84: ... Configure asynch serial ports CG Certificate generator CL View console log CM Select command mode Ctrl B Return to MP main menu CO Select console mode CSP Connect to service processor DATE Date display DC Default configuration DF Display FRU information DI Disconnect remote or LAN console FW XU Upgrade MP firmware HE Display help for menu or command ID System information IT Inactivity timeout set...

Page 85: ... STRINGS Disable this setting whenever the modem being used is not compatible with the supported modem MT5634ZBA PR Power restore PS Power management module status RB Reset BMC RS Reset system through RST signal SA Set access SE Enter OS session UNIX only SL Show event logs SO Security options SS System processor status SYSREV Current system firmware revisions TC Reset via transfer of control TOC ...

Page 86: ...the users some users may see strange results Example 5 20 HP UX Applications that care about the terminal type install SAM vi and so on running on HP UX use three methods to determine the terminal type 1 The application takes the terminal information from the OS This value is set in the CA command and takes effect for all MP ports 2 The TERM shell environment variable 3 The application directly qu...

Page 87: ...generated in the MP real time clock Default Configuration DC Default Configuration reset all MP parameters to the default configuration This command sets all MP parameters back to their default values The user may reset all or a subset of the following parameters IP configurations Modem configuration Paging configuration Command Interface configuration Disable remote access security configuration ...

Page 88: ...nd mode this command displays a list of command interface commands available to the user It also displays detailed help information in response to a topic or command at the help prompt Display System ID ID Display modify system information This command allows the user to display and modify the following SNMP contact information SNMP server information SPU hostname Inactivity Timeout IT Inactivity ...

Page 89: ...f the Locator LED LAN Status LS LAN Status This command displays all parameters and the current status of the MP LAN connections The LAN parameters are not modified by the execution of this command Return to Main Menu MA Return to MP Main Menu This command makes the MP return to the non mirrored MP Main Menu This is the same as executing CTRL B Modem Reset MR Modem Reset This command makes the MP ...

Page 90: ...us PS Power status display the status of the power management module This command displays on the console the status of the power management module Reset BMC RB Reset BMC This command resets the BMC by toggling a GPIO pin Reset System RS Reset system through RST signal IMPORTANT Under normal operation shut down the OS before issuing this command This command causes the system except the MP to be r...

Page 91: ...that have been stored in nonvolatile memory System Event Log SEL Events filtered by alert level and errors Forward progress All events Current boot log All events between start of boot and boot complete Previous boot log The events from the previous boot Reading the system event log turns off the system LED Accessing this log is the only way to turn off the system LED when it is flashing and alert...

Page 92: ...bled after the first login A disabled user s login is not accepted System Status SS Displays the status of the system processors The SS command displays the status of the system processors and which processor is the monarch Firmware Revision Status SYSREV Displays the revision status of firmware in the system This command displays the revision status of firmware in the system NOTE At the time of p...

Page 93: ...o 80 characters can be typed in The message is broadcast to the other mirrored clients Users in a session or CSP are not shown the message User Configuration UC User Configuration controls user access This command allows an administrator to add modify re enable or delete user logins The administrator can also enable or disable security warnings and change passwords Virtual Front Panel VFP Display ...

Page 94: ...interface and disconnect from the system This command disconnects the executing user from the system This command is available from the local port Diagnostics XD Diagnostics and or Reset of MP This command allows the user to perform some simple checks to confirm the MP s health and its connectivity status The following tests are available MP Parameter Checksum Verify I2C connection get BMC Device ...

Page 95: ...P Server products refer to the HP Web Site and search for management at http docs hp com Troubleshooting Methodology Step 1 This is the entry point to the troubleshooting process Here you pick from a set of symptoms ranging from very simple System LED is blinking to the most difficult Machine Check Abort MCA has occurred The following is a list of symptom examples System LED blinking System Alert ...

Page 96: ...t the AC power receptacle Check the receptacle output with another device Step 4 Check the power supply fans to see if they are operating The fans will operate off of the dc voltage generated by the power supply Step 5 Check that the STBY power good LED located near the SCSI connector on the system board is illuminated Step 6 Check all connections from the power supply to the power distribution mo...

Page 97: ...or fault indications The diagnostic LEDs present patterns that categorize the source of the warning or fault Step 3 Display and examine the system event log SEL and forward progress log FPL for further information relating to warning or fault indication Step 4 Make sure that the system fan assemblies are fully seated Step 5 Verify that the server is plugged into a power source that is within speci...

Page 98: ...r The critical conditions that may shut down the server are Critical temperature fluctuations or changes Voltage problems external AC line Power supply failure If the server powers off and before you try a restart do the following Step 1 Examine the display panel LEDs for warning or fault indications The system LED will be flashing yellow with a warning indication and flashing red with a fault ind...

Page 99: ...ed should be lit solid green 1 AC must be present Check that PDU is plugged in 2 Ensure there is a working power supply The LED on the supply should be lit 3 Check for an EFI shell prompt CTRL B at console No AC present Power supply Power distribution System board Display board System will not power on when display panel Power switch is turned on Display panel power LED stays off when power is tur...

Page 100: ... the MP 4 Reduce to minimum configuration and troubleshoot from there Processors Processor support modules Memory System board Console Cannot boot to initial system loader ISL Console messages indicating problems booting from the primary or alternate boot path Console messages and prompt indicating you are at ISL 1 Use EFI shell commands to verify I O and presence of valid devices 2 Use EFI boot m...

Page 101: ... During the boot sequence watch the Activity LED on each hard disk drive Activity LED The LED quickly cycles from amber to green The LED stays steady green until the drive spins up Step 3 If the activity LED were illuminated on any disk drives the drive cage may not be correctly installed Check installation as follows Cannot boot to operating system OS Boot error messages System LED blinking OS pr...

Page 102: ... The lightpipes are fragile Be careful not to damage them when you inspect them or when you reinsert the disk drive c Reinstall the disk drive d Restart the HP Server to determine whether the LED now becomes illuminated during the boot If not contact your reseller Step 5 Use the EFI shell command info io to check the SCSI drives Identifying and Diagnosing Hardware Problems Should a failure occur t...

Page 103: ...or red System LED before replacing any hardware Management Processor MP Card Event Logs The management processor provides diagnostic and configuration capabilities To access the management processor perform the following NOTE The management processor must be accessed from a terminal console which has access to the Management Processor MP card Step 1 If necessary press CTRL B to access the manageme...

Page 104: ...lanation of configuring the management processor and using the MP commands see Chapter 5 Utilities System Event Logs SEL Logs Step 1 Access the management processor command prompt Step 2 Run the sl command The Event Log Viewer menu will display SL Event Log Viewer Log Name Entries Full Latest Entry E System Event 9 1 29 Oct 2002 19 15 05 F Forward Progress 129 3 B Current Boot 82 P Previous Boot 0...

Page 105: ...de configuration Hex K View mode configuration Keyword T View mode configuration Text A Alert Level Filter options U Alert Level Unfiltered Display this Help menu Q Quit and return to the Event Log Viewer Menu Ctrl B Exit command and return to the MP Main Menu MP SL CR D F L J H K T A U for Help Q or Ctrl B to Quit a Alert Level Threshold Filter 1 Major Forward Progress 2 Informational 3 Warning 5...

Page 106: ...ntry J Jump to entry number V View mode configuration text keyword hex Display this Help menu Ctrl B Quit and return to the Main Menu Step 4 Select a then a threshold filter number to filter events to desired level MP SL CR D F L J H K T A U for Help Q or Ctrl B to Quit a Alert Level Threshold Filter 1 Major Forward Progress 2 Informational 3 Warning 5 Critical 7 Fatal Enter alert level threshold ...

Page 107: ...ning Keyword Type 02 050301 328449 The server s built in sensors have detected an open chassis door Logged by BMC Sensor Physical Security Chassis Open Data1 State Asserted 0x200000000C020570 FFFF010302050300 NOTE More detailed information on the system logs is presented under Chapter 5 Utilities Systems without a Management Processor Card The system LED states operate the same with systems having...

Page 108: ...rity of the error Check the system LED before proceeding to analyze the sequence of diagnostic LEDs System LED blinking YELLOW indicates a WARNING System LED blinking RED indicates a FAULT The diagnostic LEDs provide details about the specific error Solid red indicates the failing part or sub system Off or solid green diagnostic LEDs provide additional details about the failure The pattern of illu...

Page 109: ... Board Anya Anya Anya Red Fan Red Red Anya Anya Processor Red Anya Red Anya BMC Red Anya Anya Red Temperature Anya Red Anya Red Power Supply Red Red Red Red Unknown Table 6 5 Unknown Warning System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Yellow Red Red Red Red Unknown warning View the SEL cli sl e for additional information For further assistance contact your HP Support Engineer Tabl...

Page 110: ...w Off Green Off Red Cooling Unit 2 memory is not functioning properly Replace the fan that is not functioning a Flashing Yellow Off Off Green Red Cooling Unit 3 CPU is not functioning properly Replace the fan that is not functioning a a Refer to Chapter 7 Removing and Replacing Components for detailed instructions on the maintenance action Table 6 9 Processor Warnings System LED LED 1 LED 2 LED 3 ...

Page 111: ...d Off No video adapter present Install a video adapter See the installation instructions shipped with the video adapter Table 6 12 Power Supply Warnings System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Yellow Green Red Off Red Power supply fault Check the power supply LED Replace the power supply Table 6 13 Unknown Faults System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Red...

Page 112: ... Off VRM overvoltage View the SEL for additional information For further assistance contact your HP Support Engineer Flashing Red Green Off Red Off VRM undervoltage View the SEL for additional information For further assistance contact your HP Support Engineer Table 6 17 Fan Faults System LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Red Green Off Off Red Cooling Unit 1 PSU fault Replace t...

Page 113: ...tem LED LED 1 LED 2 LED 3 LED 4 Problem Solution Flashing Red Red Green Red Off BMC firmware is damaged Turn off and unplug the system Wait 20 seconds then plug in and restart the system If the error repeats replace the base unit Flashing Red Red Green Red Green System board FRUinventory device inaccessible Replace the base unit Table 6 20 Temperature Faults System LED LED 1 LED 2 LED 3 LED 4 Prob...

Page 114: ...IPMI cmd loc System locator LED passwd Change password pc Power control pr Power restore policy ps Power status rs System reset through RST signal sl Show logs sr Display firmware revisions tc System reset through INIT signal exit Exit Troubleshooting Example Using CLI This example uses the cli and the SEL to display error messages indicating that no memory is installed cli sl e Sev Generator Sens...

Page 115: ...0 12 70 02 2003 10 31 22 39 03 0030 Fan 1 PSU OK 11 0A 07 00 2003 10 31 22 39 04 0040 Fan 3 CPU OK 13 0A 07 00 2003 10 31 22 39 04 0050 ACPI State S0 on FA 22 6F 00 2003 10 31 22 39 05 0060 SFW Boot start 00 1D 0A 00 2003 10 31 22 39 05 0070 2 CPU1 Boot start 00063 DT 04 0000000000000000 0080 2 CPU1 Boot start 00063 Time 2003 10 31 22 39 05 0090 BMC LPC reset 00 12 70 02 2003 10 31 22 39 07 00A0 S...

Page 116: ...o 1000 Mbps link Green Port linked at 1000 Mbps 100mb 2nd from top Off No 100 Mbps link Green Port linked at 100 Mbps Link 2nd from bottom Off No 10 Mbps link Green Port linked at 10 Mbps Activity Bottom Off No LAN activity Green Flashing or solid green LED indicates activity on LAN port Table 6 23 System Management 10 100 LAN LEDs LAN LED Location Color State Speed Top On Port linked at 100 Mbps ...

Page 117: ...BT activity Off No link or 100BT link 100BT 2nd from bottom Green 100BT link established Blinking green 100BT activity Off No link or 10BT link Standby Power Bottom Green Standby power on Off Standby power off Table 6 24 Optional Management Processor Card LAN LEDs Continued LAN LED Location Color State ...

Page 118: ... plugged in If this light is off when the system is plugged in check the AC power cord reseat the power supply and if this does not work replace the power supply BMC heartbeat A few seconds after the system is plugged in this green LED starts blinking which means that the baseboard management controller BMC is alive If this LED is not blinking and the STBY standby LED is on you may have to replace...

Page 119: ...ardware configuration Provide precise information to an HP support agent so they can solve problems quickly and effectively HP e DiagTools provides a user friendly interface to the Offline Diagnostics Environment ODE that enables you to troubleshoot a system that is running without an OS or cannot be tested using the online tools ODE can also be run separately using a command line interface which ...

Page 120: ... fs0 EFI BOOT ls Directory of fs0 EFI BOOT 11 07 02 04 45p DIR 1 024 11 07 02 04 45p DIR 1 024 11 07 02 01 54p 731 136 LaunchMenu efi 11 07 02 01 54p 2 763 IO ini 11 07 02 01 54p 731 136 BOOTIA64 EFI 11 07 02 01 54p 2 995 LaunchMenu ini 11 07 02 01 54p 3 977 View_Doc ini 5 File s 1 472 007 bytes 2 Dir s Step 4 Execute the LaunchMenu command to reboot from the CD and launch e DiagTools fs0 BOOT lau...

Page 121: ...omplete Step 3 Select 2 Continue test to run the rest of the basic diagnostics test The results will display on the screen For example e DiagTools for IPF rev A 01 39 c Hewlett Packard Company 2002 Test Results Tests passed No errors found If you still experience problems with your system try the following 1 Power off and restart your system 2 Update the system s firmware 3 Back up your data and c...

Page 122: ...me or all of the following tools plus additional system specific tools MAPPER is an offline system configuration mapping utility It identifies and displays a list of system components including hardware modules and peripheral devices CPUDIAG is a CPU diagnostics tool MEMDIAG is a memory diagnostics tool PERFVER is a utility for testing peripherals attached to the boot path To access a detailed lis...

Page 123: ...Offline Diagnostics and Utilities CD must be used Offline Diagnostic environment ODE available on theIPF Offline Diagnostics and Utilities CD Management Processor MP card event logs available by logging on to the management processor interface E DiagTools E DiagTools is used to evaluate the hardware problems of your HP Server To access E DiagTools perform the following Step 1 Power on your HP Serv...

Page 124: ...he HP IT Resource Center ITRC near you go to http www itrc hp com Information to Collect Before you Contact Support Before you contact HP support you should Step 1 Check the previous sections of this chapter and attempt to solve the problem Note failure symptoms and error indications LEDs and messages Try to determine precisely what did or did not happen Step 2 Collect the following information Th...

Page 125: ...ries are installed Step 4 Determine the following Which firmware versions are in use When did the problem start Have recent changes been made to the system Which OS and version is in use Online Support To contact HP Customer Support online refer to the Worldwide Limited Warranty and Technical Support Guide or visit us at http www hp com go bizsupport On our web page enter the server model number r...

Page 126: ...Chapter 6 Troubleshooting Where to Get Help 128 ...

Page 127: ...ic charge build up such as wool or synthetic materials WARNING Hazardous voltages are present inside the HP Server Always remove AC power from the server and associated assemblies while working inside the unit Serious injury may result if this warning is not observed Service Tools Required Service of this product may require one or more of the following tools IPF CPU Install Tool Kit P N 5069 5441...

Page 128: ...front and work on it To extend the server from the rack perform the following steps Step 1 Remove the T 25 screws that fasten the server to the rack Step 2 Slowly pull the unit forward The server is fully extended when the rail clips are locked in place When fully extended the top cover is fully accessible Insert the Server into the Rack To insert the server into the rack perform the following ste...

Page 129: ...ezel To remove the front bezel parts perform the following steps Step 1 Remove the screw securing the right front bezel to the chassis Step 2 Grasp the right front bezel at the outer edge and pull straight out Step 3 Remove the screw securing the left front bezel to the chassis Step 4 Grasp the left front bezel at the outer edge and pull straight out Replacing the Front Bezel To replace the front ...

Page 130: ...AUTION Do not operate the server without the cover in place Operation of the server without the cover in place will result in system failure Operation of the server without the cover in place will make the server susceptible to EMI and overheating problems Observe all ESD safety precautions before attempting this procedure Failure to follow ESD safety precautions could result in damage to the serv...

Page 131: ...he cover by moving the latch handle counter clockwise Step 2 Slide the cover toward the rear of the chassis and lift the cover to free the tabs from the slots on the sides of the chassis Replacing the Cover To replace the cover perform the following steps Step 1 Align the tabs on the cover with the slots on the sides of the chassis Figure 7 3Aligning the Cover ...

Page 132: ...sources have been disconnected from the server prior to removing or replacing system memory Voltages are present at various locations within the server whenever an AC power source is connected This voltage is present even when the main power switch is in the off position Failure to observe this warning could result in personal injury or damage to equipment CAUTION Observe all ESD safety precaution...

Page 133: ...parts can be used and these DIMMs must be loaded in quads 2 DIMMs per memory cell loaded in the same location in each memory cell Each DIMM within a quad must be identical to all the other DIMMs in the quad Figure 7 5 DIMM Slot Identification Removing System Memory To remove system memory perform the following steps Step 1 Identify the DIMM to be removed and push the appropriate extraction levers ...

Page 134: ...Inserting a DIMM into Slot Removing and Replacing a Processor This section provides information about removing and replacing processors Processors are located on the system board The system board can support either one or two processors CPU 0 is located to the right of the system board and CPU 1 when installed is located on the left of the system board next to the bridge assembly In a single CPU c...

Page 135: ...ilure to properly complete the steps in this procedure will result in erratic system behavior or system failure For assistance with this procedure contact your local HP Authorized Service Provider Observe all ESD safety precautions before attempting this procedure Failure to follow ESD safety precautions could result in damage to the server Avoid contact with the processor heatsink if the server h...

Page 136: ...Processor 140 Step 3 Disconnect the power pod cable from the power connector on the system board Figure 7 8Disconnect the Power Cable Step 4 Remove the two power pod mounting screws Figure 7 9Remove the Processor Power Pod Mounting Screws Front of server Front of server ...

Page 137: ...nnect the power pod by sliding the power pod toward the rear of the system board Figure 7 10Disconnecting the Processor Power Pod Step 6 Lift the power pod up and out of the chassis Place the power pod into an antistatic container Figure 7 11Removing the Power Pod Front of server Front of server ...

Page 138: ...and Replacing a Processor 142 Step 7 Release the four captive screws on the sequencing retainer Figure 7 12Releasing the Sequencing Retainer Step 8 Remove the sequencing retainer Figure 7 13Removing the Sequencing Retainer Front of server Front of server ...

Page 139: ...nism using the special processor tool P N 09901 04007 shipped with your replacement processor assembly Figure 7 14Unlock the Processor Socket Step 10 Lift the processor up and out of the chassis Place the processor into an antistatic container Figure 7 15Removing the Processor Unlocked Front of server Locked Front of server ...

Page 140: ...he processor CAUTION Do not modify the settings of the DIP switches located on the system board These switches are for factory use Failure to observe this caution will result in system failure Step 1 Turn off the system and disconnect all cables Step 2 Remove the cover See Removing and Replacing the Cover Step 3 Unlock the processor locking mechanism using the special processor tool shipped with y...

Page 141: ...on the system board Figure 7 17Aligning the Processor Assembly Step 5 Use the special processor tool shipped with your replacement processor assembly to lock the processor in place on the system board To do this insert the special processor tool into the hole that runs down the side of the heatsink and rotate it clockwise 180 degrees Figure 7 18Locking the Processor Assembly in Place Front of serv...

Page 142: ...46 Step 6 Place the sequencer retaining cover over the heatsink Figure 7 19Installing the Sequencer Retaining Cover Step 7 Screw in the four heatsink captive screws Figure 7 20Installing the Sequencer Retaining Cover Front of server Front of server Torquing pattern 1 4 3 2 1 2 4 3 ...

Page 143: ...that the power module contacts connect with the processor connector Figure 7 21Connecting the Processor Power Pod Step 9 Align the two mounting screw holes on the power module with their screw holes on the system board s metal mounting bracket Screw in the power module mounting screws Figure 7 22Securing the Processor Power Pod Front of server Front of server ...

Page 144: ...FI System Configuration menu Removing and Replacing the System Battery Systems with an optional management processor card have two batteries Systems with no management processor card have only one battery The main system battery is located on the system board The battery is 3 3 VDC BR type with 250 mAh NOTE Date time and customer settings being cleared are a common indication of the need to replac...

Page 145: ...y holder retaining clip with a flat head screwdriver and slide the battery into the holder The positive terminal of the battery faces up CAUTION Only lift the battery high enough to clear the holder Excessive stress on the battery holder retaining clip may damage the clip Step 3 Replace the cover Step 4 Reconnect all of the power and external cables and turn on the system Step 5 You may need to re...

Page 146: ...n behind the power supply NOTE The fan units of the hp Integrity rx1600 Server are NOT hot swappable units Remover power from the server prior to performing the remove or replace procedures CAUTION Observe all ESD safety precautions before attempting this procedure Failure to follow ESD safety precautions could result in damage to the server Removing the Power Supply Fan Unit To remove the power s...

Page 147: ...propriate icon on the fan unit to the identical icon on the chassis wall Step 2 Push the fan unit firmly into the housing until flush to the top of the chassis Step 3 Check the front panel diagnostic LEDs for indication of the replaced fan unit When the fan is functioning normally the LED is off When the fan fails the LED is on Step 4 Replace the cover Removing a Chassis Fan Unit To remove a chass...

Page 148: ...Fan Unit To replace a chassis fan unit perform the following steps Step 1 Orient the chassis fan unit by aligning the appropriate icon on the fan unit to the identical icon on the chassis wall Step 2 Push the fan unit firmly into the housing until flush to the top of the chassis Step 3 Check the front panel diagnostic LEDs for indication of the replaced fan unit When the fan is functioning normall...

Page 149: ...anel CAUTION Observe all ESD safety precautions before attempting this procedure Failure to follow ESD safety precautions could result in damage to the server Removing the Display Panel To remove the display panel perform the following steps Step 1 Remove the cover See Removing and Replacing the Cover Step 2 Disconnect the signal cable connected to the connector on the display panel Figure 7 27Dis...

Page 150: ... Do you want to copy the valid UUID to the new board y n Running on Intel R Itanium Processor A message similar to this appears EFI version 1 EFI version 1 10 14 57 Build flags EFI64 Running on Intel R Itanium Processor EFI 1 10 IA 64 FOUNDATION XPEAK 1 22 Tue May 14 16 37 12 2002 HP Secondary UUID is un defined Do you want to copy the valid UUID to the new board y n 2 0 0x0002F2 0x000000000000000...

Page 151: ... procedure Failure to follow ESD safety precautions could result in damage to the server Carefully read the following information concerning PCI slot configuration Inserting a PCI card into a slot that is not configured to accept it may cause operation failure or the PCI card to operate at less than optimum speed PCI slots are numbered 1 and 2 See the labels on the rear panel of the chassis for co...

Page 152: ...rew This action frees the PCI I O riser from the system board Figure 7 28Using Jackscrew to Release PCI I O Riser Step 4 Lift the PCI I O riser assembly up and away from the chassis Place the removed PCI I O riser assembly in an antistatic container Figure 7 29Removing the I O Riser Assembly Step 5 Replace the cover See Removing and Replacing the Cover ...

Page 153: ... O riser assembly WARNING Ensure that the system is powered down and all power sources have been disconnected from the server prior to removing or replacing a PCI card Voltages are present at various locations within the server whenever an AC power source is connected This voltage is present even when the main power switch is in the off position Failure to observe this warning could result in pers...

Page 154: ...kscrew This action frees the PCI I O riser from the system board Figure 7 30Using Jackscrew to Release PCI I O Riser Step 4 Grasp the edges of the PCI card being removed and gently rock the card releasing the connector from the PCI I O riser connector Place the removed PCI card in an antistatic container Step 5 Install a PCI slot cover to close the cavity left by the removal of the PCI card This w...

Page 155: ...emoving and Replacing Components Removing and Replacing PCI Cards 159 Step 7 Replace the cover See Removing and Replacing the Cover Figure 7 31 Removing the I O Riser Assembly Figure 7 32 Removing a PCI Slot Cover ...

Page 156: ...d PCI card in an antistatic container Step 5 Grasp the edges of the replacement PCI card and gently press the connector into the PCI I O riser connector NOTE Full length PCI cards may only be installed in slot 1 the top slot of the PCI I O riser assembly The lower slot slot 2 can only accept half length cards Step 6 Replace the PCI I O riser assembly by positioning the connector over the mating co...

Page 157: ...ure to observe this caution will result in system failure Removing an Internal Hard Disk Drive One additional disk drive may be added to your HP Server in slot 1 Always use low profile disk drives 1 0 height in your hp Integrity rx1600 Server To remove a disk drive perform the following steps Step 1 Open the drive ejector handle by lifting it up until the drive releases from the connector Step 2 P...

Page 158: ...isk drives 1 0 height in your hp Integrity rx1600 To install or replace an internal disk drive perform the following steps Step 1 If installing an additional drive remove the slot filler that is installed in slot 1 If replacing a disk drive the slot will be empty due to the disk drive being previously removed Figure 7 35Removing Disk Drive Slot Filler Step 2 Slide the hard disk into the vacant SCS...

Page 159: ...system is powered down and all power sources have been disconnected from the server prior to removing or replacing the power supply Voltages are present at various locations within the server whenever an AC power source is connected This voltage is present even when the main power switch is in the off position Failure to observe this warning could result in personal injury or damage to equipment C...

Page 160: ...val Replacement Step 4 Carefully lift the power supply cable free from all retaining clips Step 5 At the rear of the chassis remove the two screws holding the power receptacle to the chassis Step 6 Lift the power supply forward and away from the chassis to remove The power receptacle and cord are integral components of the power supply Replacing the Power Supply To replace the power supply perform...

Page 161: ...of the replacement power supply to the rear panel of the chassis Step 5 Carefully route the power supply cord from the rear of the chassis at the receptacle to the front of the chassis through the access slot near the power supply fan unit Figure 7 38Power Supply Cable Step 6 Replace the power supply fan unit into the chassis Step 7 Replace the cover Removing and Replacing a Removable Media Drive ...

Page 162: ...onal injury or damage to equipment CAUTION Observe all ESD safety precautions before attempting this procedure Failure to follow ESD safety precautions could result in damage to the server Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure For assistance with this procedure contact your local HP Authorized Service Provider Removing a R...

Page 163: ... Step 1 If a removable media drive has not previously been installed in the server the drive slot will be covered with a DVD drive filler Remove the DVD drive filler Step 2 Align the replacement drive over the tab on the chassis and lower the drive onto the tab Slide the drive toward the rear approximately 3 4 until it stops sliding and the retaining clips on both sides of the drive snap into plac...

Page 164: ...nagement processor card blank if available on the chassis This blank is used to fill the holes left by the 10 100 Management LAN 15 pin VGA and 25 pin serial connectors Step 7 Push the management processor card blank against the inside of the chassis and screw in the blank s mounting screw on the external connector side of the system s chassis Step 8 Replace the cover s and reconnect the power and...

Page 165: ...gure 7 41Connecting the Management Processor Card Step 6 Screw in the two external mounting posts that are located on both sides of the 25 pin serial connector Figure 7 42Installing the External Mounting Posts Step 7 Replace the system cover s and reconnect the power and external cables Information required to access configure and to utilize the management processor is provided in Chapter 5 Utilit...

Page 166: ...Card Battery Step 1 Perform all of the steps described in the procedure for Removing the Optional Management Processor Card Step 2 The battery for the management processor is located on the bottom of the card Figure 7 43Location of Management Processor Battery Step 3 Lift up on the battery and push on the back of it with a flat head screwdriver to remove the battery from its holder CAUTION Only li...

Page 167: ...ODUCT NUMBER SERIAL NUMBER and UUID values onto the blank labels and apply them to the base unit Step 1 Remove the following components from your existing base unit Refer to earlier sections of this chapter for component removal and replacement instructions Power Supply Fans Power Supply Chassis Fans Management Processor card optional card may be present Management Processor Blank present when Man...

Page 168: ...sor card optional card may be present Management Processor Blank present when Management Processor not installed PCI I O Backplane Assembly CPU s CPU Airflow guide single CPU systems only Memory DIMMs DVD or CD ROM DVD Filler present when a DVD or CD ROM is not installed PCI I O Backplane Assembly DIMMs CPU s CPU Power Management Processor card Power Supply Fans Power Supply DCD filler if no DVD H...

Page 169: ... Unit 173 Hard Disk Drive s HDDs Disk Filler s present on disk less systems Display Panel Step 3 You will have to reconfigure the system boot settings at EFI Step 4 Follow the instructions that accompany the new base unit to return the hardware to Hewlett Packard ...

Page 170: ...Chapter 7 Removing and Replacing Components Replacing the Base Unit 174 ...

Page 171: ... Parts Information Field Replaceable Parts FRU List This chapter provides parts information for the field replaceable units FRUs of the hp Integrity rx1600 Server Figure 8 1 Component Location 1 2 3 4 6 7 8 9 10 5 11 ...

Page 172: ...Chapter 8 Parts Information Field Replaceable Parts FRU List 176 Figure 8 2 Additional Components 12 13 14 15 16 17 18 19 20 ...

Page 173: ...able Parts FRU List Item No Description Part Number Replacement Part Number Exchange PCA BOARDS 1 PCI Backplane Assembly A9901 67005 9 Optional Management Processor Card A7231 66580 5 Display Panel A7231 66550 MEMORY 20 256MB DIMM AB221A A6967 67001 20 512MB DIMM AB222A A6968 67001 20 1GB DIMM AB223A A6969 67001 A6969 69001 20 2GB DIMM AB224A A6835 67001 A6835 69001 INTERNAL DISKS REMOVABLE MEDIA ...

Page 174: ... BASE UNIT 4 Base Unit FRU A9901 67100 A9901 69100 CABLE Cable Internal SCSI Cable Diagnostic Cable Power Distribution Cable Power Distribution AIR FLOW GUIDES CPU Air Flow Guide A9901 67012 PERIPHERALS LCD Flat Panel Display 18 1 303486 003 Color Monitor 18 19 302268 003 Color Monitor 18 19 Eur Jpn 305538 021 P9009 63104 Mouse USB scroll A7861 65101 Keyboard USB US English A7861 65343 Keyboard US...

Page 175: ... Italian A7861 65349 Keyboard USB Korean A7861 65350 Keyboard USB Simp Chinese A7861 65351 Keyboard USB Chinese A7861 65352 Keyboard USB Japanese A7861 65353 Keyboard USB International A7861 65354 USB to PS 2 Adapter A7782 63001 Table 8 1 Field Replaceable Parts FRU List Continued Item No Description Part Number Replacement Part Number Exchange ...

Page 176: ...Chapter 8 Parts Information Field Replaceable Parts FRU List 180 ...

Page 177: ...te DDR registered ECC Memory in PC1600 DIMMs Supported DDR DIMM sizes 128MB 256MB 513MB 1GB and 2GB Requires DIMMs to be added in pairs of equal capacity SCSI Integrated Ultra 3 SCSI dual channel controller 80 MB s transfer rate with one internal 68 pin connector channel A and one external 68 pin connector channel B LAN 10Mb 100Mb 1Gb LAN RJ 45 fast ethernet controller with Wake on LAN enabled dis...

Page 178: ...imensions and weights of hp Integrity rx1600 Server components Component Dimensions Table 9 2 Server Component Dimensions Dimension Value Height Inches Centimeters 1 75 4 5 Width Inches Centimeters 17 43 Depth Inches Centimeters 21 5 54 6 Weight Pounds Kilograms Unloaded 26 9 7 Fully loaded 32 13 4 ...

Page 179: ...p kill and maximum memory bandwidth I O Expansion Two PCI X 133MHz 64bit 3 3V slots Each PCI X slot on a separate PCI X bus Top PCI X slot full length bottom slot length One 25W or two 15W cards supported Internal Core I O Dual channel SCSI U320 controller LSI SYM53C1030 1 SCSI channel cabled internally for integrated disks 1 channel for 68pin external connector On internal disk backplane two sing...

Page 180: ... activation buttons front and rear Field Replaceable Units FRUs monitored by BMC Wake on LAN capability from the 10 100BT LAN port Enhanced server manageability provided by the optional Management Processor MP card LAN telnet console Web console Serial port for local console Serial port for modem console Duplication of console screen content across all consoles VGA 2D graphics display Internal Dis...

Page 181: ...tions describes the main components of the system board Intel Itanium 2 Processor one or two processors supported I O and Memory Controller AGP PCI Bus Controller Processor Dependent Hardware PDH Controller Dual Serial Controller Field Processor Gate Array FPGA Controller Baseboard Management Controller BMC Itanium 2 Itanium 2 ASIC Bus Interface ASIC Bus Interface ASIC Bus Interface ASIC Bus Inter...

Page 182: ... line size Processor Bus The processor bus Front Side Bus FSB in this product runs at 200 MHz Data on the FSB are transferred at a double data rate which allows a peak FSB bandwidth of 6 4 GB sec I O and Memory Controller The hp Integrity rx1600 Server supports the following features of the I O and memory controller chip 3 3 GB s peak IO bandwidth provides 7 communication paths Peak memory bandwid...

Page 183: ...ndard DDR2100 registered DIMMs Only DIMMs qualified by HP for the hp Integrity rx1600 Server platform will be supported Architecture The memory interface supports two DDR cells each of which is 144 data bits wide The memory subsystem physical design uses a comb filter termination scheme for both the data and address control buses This part of the topology is similar to other DDR designs in the com...

Page 184: ... and is currently being used by high volume products The DIMMs use a 184 pin JEDEC standard connector DIMMs must be loaded in pairs To enable chip sparing four DIMMs of the same density must be loaded with specific configuration rules The following table summarizes memory solutions Table A 1 Memory Array Capacities Min Max Memory Size Single DIMM Size DDR SDRAM Count Type and Technology 0 5GB 3GB ...

Page 185: ...ssed in the event that a multi bit error is detected on the DDR SDRAM In order to use the chip spare functionality on your system only DIMMs built with 4 DDR SDRAM parts can be used and these DIMMs must be loaded in quads Serial Presence Detect SPD Each DIMM contains an inter IC I2C EEPROM whose content describes the module s characteristics speed techno revision vendor and so on This feature is c...

Page 186: ...er levels and error flags to reduce the bandwidth requirement of the external CPU UART control that provides independent transmit and receive Modem control signals CTS RTS DSR DTR RI CD and software controllable line break Programmable character lengths 5 6 7 8 with Even Odd or No Parity A status report register Field Programmable Gate Array The field programmable gate array FPGA provides ACPI and...

Page 187: ...devices at speeds up to 320 MB sec each The 53C1030 adheres to the PCI X addendum to the PCI Local Specification and is hard wired to PCI ID 1 which corresponds to bit 17 of the PCI AD bus IDE Interface The IDE interface provides support for an internal CD RW or a DVD reader through an internal IDE connector and cable This interface supports the master capability The IDE controller PCI649 supports...

Page 188: ...system LAN 10 100 1000 Mb capable USB Connectors The USB connectors provide High speed 480 Mb sec capable Full speed 12 Mb sec and low speed 1 5 Mb sec Support for USB keyboard and mouse HP UX supports HP USB keyboard and mouse Linux supports all 1 1 USB devices Windows supports USB keyboard and mouse ...

Page 189: ... for assistance 7 No Baseboard Management Controller BMC installed in platform Ensure the BMC ROM is installed update BMC firmware 8 BMC cannot be accessed Check system logs for errors Replace the base unit 9 One or more BMC ports failed Communication with the BMC failed Check power Replace the base unit 10 BMC system event log is full Clear SEL 11 Platform SCR is bad Contact the HP Support center...

Page 190: ...T is disabled Reseat DIMMs if error persists replace bad DIMMs 30 Memory required reinterleave to get a good page 0 Information only no action required 31 One or more ranks have chipspare disabled Information only no action required 33 One or more memory ranks are mismatched and deallocated Check memory installation Match DIMM part numbers within each quad 34 Memory deallocated because of a loadin...

Page 191: ...rong order Reload processors in correct order 48 System Abstraction Layer SAL NVM cleared Information only no action required 49 EFI NVM cleared Information only no action required 50 EFI NVM failed Reboot the server If the error message is repeated contact the HP Support center for assistance 51 CPU deconfigured by SAL_B Check processor installation Verify installation Replace processor that was ...

Page 192: ... clearlogs command that will clear out the log files should they become full Accessing the logs with BMC CLI commands The cli sl f command displays the forward progress log For example Rec Sev Generator Sensor Description Event ID Data Timestamp 00000000 BMC Chass cntrl 00 12 70 A3 81 03 2003 10 31 22 41 29 00000002 BMC LPC reset 00 12 70 02 2003 10 31 22 41 30 00000003 ACPI State S0 on FA 22 6F 0...

Page 193: ...cription Event ID Data Timestamp 0010 Fan 2 Mem Fail warn 12 0A 07 01 2003 10 31 22 17 32 0020 BMC Chass cntrl 00 12 70 A3 0E E3 2003 10 31 22 19 31 0030 ACPI State S5 off FA 22 6F 05 2003 10 31 22 19 33 0040 Fan 1 PSU Fail crit 11 0A 07 02 2003 10 31 22 19 49 0050 BMC Chass cntrl 00 12 70 A3 81 03 2003 10 31 22 21 30 0060 BMC LPC reset 00 12 70 02 2003 10 31 22 21 32 0070 Fan 1 PSU OK 11 0A 07 00...

Page 194: ...U0 Mem pair mis 0030B Time 2003 10 31 22 25 40 0200 3 CPU0 Mem thermal 0026F DT 06 FFFFFFFF00FFFF72 0210 3 CPU0 Mem thermal 0026F Time 2003 10 31 22 25 41 0220 SFW FW error 00 0F 70 40 3F 2003 10 31 22 25 41 0230 7 CPU0 Mem not fnd 000D1 DT 00 0000000000000000 0240 7 CPU0 Mem not fnd 000D1 Time 2003 10 31 22 25 41 0250 SFW FW error 00 0F 70 40 3F 2003 10 31 22 25 41 0260 7 CPU0 Halt boot 00037 DT ...

Page 195: ...ooling Device Fan 1 PSU Data1 transition to OK 0x203FA2D559020020 FFFF0007110A0300 Log Entry 0 31 Oct 2003 21 33 21 Alert Level 3 Warning Keyword Type 02 0a0701 657153 Cooling unit warning Logged by Baseboard Management Controller Sensor Cooling Device Fan 1 PSU Data1 transition to Non Critical from OK 0x203FA2D521020010 FFFF0107110A0300 Keyword mode example 13 BMC 2 0x203E5F914A0200E0 FFFF0109440...

Page 196: ...f MP firmware recognize the triplet 12 70 A3 as ChassisControl The EventData fields are Data1 0xA3 indicating OEM data in Data2 and Data3 and OEM offset 3 Data2 7 0 Request generated by a Sensor Event 1 IPMI request 6 4 Reserved 3 0 ChassisControl command Data3 Sensor Number or IPMI Request Origin Table B 2 Missing Components Data 2 Data 3 Missing Component 0x0C 0D Power Pod 0 1 0x20 21 CPU 0 1 0x...

Page 197: ...r S5 00 D9 CHASSIS_CONTROL_POWER_DOWN req from CPU0 temp sensor 01 0E CHASSIS_CONTROL_POWER_UP req from WakeOnLan sensor Table B 4 Sensor Numbers Sensor Number Description 0x04 Power Button 0x0E Wake On LAN 0x11 13 Cooling Units 0x40 Power Supply 0xCD D3 0xD5 D6 Voltage Sensors 0xD8 Ambient Temperature 0xD9 DA CPU Temperatures 0xFA ACPI Table B 5 IPMI Origins Number Source 0x00 block transfer BT 0...

Page 198: ...ring firmware update mode 12 70 05 SFW flash Inlock 12 70 06 Front panel lock 12 F0 06 Front panel unlock 12 70 64 Firmware update application starting component update 12 70 64 Firmware update application ending component update 12 70 80 BMC entering special mode Mode Mode is a bit map Bit 0 Shmoo Bit 1 MfgTest Bit 2 Shutdown override Bit 3 Fixed fan speed Bit 4 Mfg Bits 7 5 unused set to 0 12 70...

Page 199: ...removing and replacing 153 drvcfg command EFI configurable components displaying 71 EFI driver handle determining 72 EFI SCSI Setup Utility starting 72 Dual serial controller 190 DVD 191 E e DiagTools 123 126 EFI capable devices and controller handles displaying 70 configurable components displaying 71 driver handle determining 72 EFI error and warning messages 193 202 EFI SCSI Setup Utility start...

Page 200: ...supply removing and replacing 163 Processor removing and replacing 138 processor installing additional 34 load order 34 location 35 locking socket 38 system information 183 unlocking socket 37 Processor bus 186 Processor dependent hardware controller 189 R rear panel connectors and switches 20 removable media drive removing and replacing 165 removing and replacing cover 134 display panel 153 fan u...

Page 201: ...e options 184 internal removeable media options 184 memory 183 memory architecture 186 memory block diagram 188 power supply 184 processor 183 processors 186 system block diagram 185 system board 185 system board components 185 system board manageability 184 USB connectors 192 System LED 106 System Management 10 100 LAN 120 system memory removing and replacing 136 T tools 31 131 trichlorethylene 1...

Page 202: ...Index 206 ...

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Summary of Contents for Integrity rx1600

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HP Integrity rx1600, Operation And Maintenance Manual, Page: 1 / 202

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Summary of Contents for Integrity rx1600

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