HP Evo D510 e-pc Technical Reference Manual Download Page 36 | Manualshive

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Technical Reference Guide

3–1

3

Serviceability

This chapter introduces the enhanced serviceability features of the Compaq Evo D510 e-pc.

Removing the Chassis

1. Switch off the monitor and computer.

2. Remove the port control system (used to route and secure cables) if it is installed.

3. Disconnect all cables.

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Summary of Contents for Evo D510 e-pc

Page 1: ...b technical reference manual Evo D510 e pc Document Part Number 305511 001 August 2002 ...

Page 2: ...nformation in this document is provided as is without warranty of any kind including but not limited to the implied warranties of merchantability and fitness for a particular purpose and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an addi...

Page 3: ... Web site http www compaq com support The Troubleshooting Guide will help you Find out what to do first if you encounter a problem with your computer Identify the problem area and provide a possible solution Find further service and support if you still can t solve the problem Collect relevant information on your computer before contacting support Installing Configuring Upgrading See the Illustrat...

Page 4: ...rmation The other documentation provided with your computer includes basic troubleshooting information technical specifications warranty and legal information Information on the hp Support Web Site Connect to the support Web site http www compaq com support and search for Evo D510 e pc This site provides a wide range of information including Downloadable documentation Service and support options T...

Page 5: ...Start Card Operation of your computer Operating system and application manuals Diagrams and detailed instructions on installing add on devices Internal wire connections for adding hard drives CD ROM etc Memory expansion and replacing devices Upgrade Guide LAN configuration LAN controller Technical Reference Manual Identifying the problem Information on errors Problem solving Troubleshooting Troubl...

Page 6: ...ess products chipsets dvmt_white pdf Intel Celeron Pentium 4 Processors http www intel com design celeron http www intel com design pentium4 Analog Devices AD1981A http www analogdevices com Intel LAN card http www intel com support network ATI graphics cards http www ati com Hewlett Packard white papers are available on a variety of subjects including AGP graphics and SDRAM memory at http www hp ...

Page 7: ... Package Features 1 3 Front View 1 3 Rear View 1 4 View with Cover Removed 1 5 Specifications 1 6 Physical Characteristics 1 6 Power Consumption 1 6 Acoustic Noise Emission 1 6 Environmental Specifications 1 7 2 System Features System Board Layout 2 1 System Board 2 2 System Board Components 2 3 Chipset 2 4 Main Features 2 4 Intel System Block Diagram 2 5 Processor 2 6 Intel Pentium 4 Socket 478 2...

Page 8: ...9 USB 2 0 Connectors 2 19 3 Serviceability Removing the Chassis 3 1 Removing the Hard Drive 3 3 Installing or Replacing Main Memory 3 5 Replacing the Optical Drive 3 6 4 BIOS Overview BIOS Summary 4 1 Entering the Configuration and Diagnostics menu 4 2 Setup and Advanced Screens 4 3 Power Management and Wake Up Events 4 4 ACPI Power Management Modes Windows 2000 and Windows XP 4 4 Beep Codes and E...

Page 9: ...dows 2000 SP2 Linux offer available no preload only a CD in the box System Board Chipset I O capability Graphics Audio LAN Intel 845G with integrated video 2 memory slots 1 IDE connector for hard drive 1 IDE connector for CD ROM specific connector format Intel 845G integrated graphics with 8MB graphics memory Integrated ADI audio CODEC AC97 compliant Integrated Intel Pro 100 VE Network Adapter 10 ...

Page 10: ...ly Input voltage 100 127 V 6 A max 200 240 V 4 A max Input frequency 50 Hz 60 Hz Connectors 6 USB 2 0 connectors 2 front 4 rear VGA connector LAN audio microphone line in amplifier out USB to serial and USB to printer adapters available as options BIOS HP American Megatrends Inc AMI BIOS Version JK xx yy for example JK 01 01 System Features Continued Component Description ...

Page 11: ...ew Package Features Front View Power On Off Button Power on Status Light flashes in sleep mode or when the fan is disconnected HDD Drive Activity Light Optical Drive Activity Light 2 x USB 2 0 usb serial usb printer CD ROM CD RW or DVD ROM Drive ...

Page 12: ...1 4 Technical Reference Guide System Overview Rear View futura Kensington mic 600 electret line in LAN ac power 110 V 230 V monitor 4 x USB 2 0 usb serial usb printer time out 32 ...

Page 13: ...on of two DIMM main memory sockets Memory can be changed or upgraded to a maximum of 2 GB 2 x 1 GB modules Optical drive Position of switch block under optical drive Use switch 2 to reset CMOS and passwords Hard drive This is easily removable for replacement or upgrading to a larger drive ...

Page 14: ...oard and display 4 5 kg 9 92 pounds Dimensions Width 25 0 cm 9 80 in Height 9 7 cm 3 82 in Depth 31 0 cm 12 2 in Footprint Vertical Position 0 0301 m2 0 324 ft2 Horizontal Position 0 0775 m2 0 835 ft2 Power Supply Input voltage voltage selection switch 100 127 V 6 A max 200 240 V 4 A max Input frequency 50 Hz 60 Hz Power Consumption Windows 2000 115 V 60 Hz and 230 V 50 Hz Maximum operating 70 W T...

Page 15: ...proper operation of disk drives Low humidity levels can aggravate static electricity problems and cause excessive wear of the disk surface Environmental Specifications System Processing Unit with Hard Disk Operating Temperature 10º C to 35º C 50º F to 95º F Storage Temperature 40º C to 70º C 40º F to 158º F Operating Humidity 15 to 80 relative Storage Humidity 8 to 85 relative non condensing at 40...

Page 16: ...components of the Compaq Evo D510 e pc such as the chipset processor mass storage devices graphics controllers audio controllers network features and input devices System Board Layout The system board uses either a Celeron or a Pentium 4 processor and two DIMM main memory slots ...

Page 17: ...2 2 Technical Reference Guide System Features System Board ...

Page 18: ...ype Make sure you dispose of used batteries according to instructions provided Microphone Line OUT VGA Connector Line IN LAN 4 USB connectors 2 pairs of 2 System fan Processor Socket Graphics and memory controller hub 845G chipset I O controller hub Optical disk drive connector ON PSU Connector Battery Socket HDD Connector Switch 2 is CMOS Password switch Switch block 1 2 3 PSU Connector 2 front s...

Page 19: ...e Rendering Technology ZRT The 82801DB I O Controller Hub ICH4 brings high speed USB 2 0 offering up to 40 times the bandwidth of USB 1 1 for I O intensive applications Main Features Support for Intel Pentium 4 and Celeron processor PGA478 socket 32 bpp true color support for high resolution texture Memory bandwidth DDR200 266 SDRAM support 2 0 GB Max memory 2 DIMM no ECC ICH4 I O Connectivity Six...

Page 20: ...DDR SDRAM Intel 845G Integrated 845G graphics controller ICH4 chip 4 rear 2 0 USB Slots 2 front 2 0 USB Slots Hard Disk Optical Drive Flash Bios Integrated Intel Pro 100 VE Network Adapter 10 Base T 100 Base TX LAN Interface Audio ADI AC 97 Celeron Pentium 4 processor Front side Bus 400 MHz System Bus 3 2 GB s 400 MHz ...

Page 21: ...z Dual Independent Bus architecture which combines a dedicated 64 bit L2 cache bus supporting 256 KB or 512 KB plus a 64 bit system bus that enables multiple simultaneous transactions MMX2 technology which gives higher performance for media communications and 3D applications Dynamic execution to speed up software performance Internet Streaming SIMD Extensions 2 SSE2 for enhanced floating point and...

Page 22: ... Data Rate Synchronous DRAM DDR SDRAM is a type of SDRAM that supports data transfers on both edges of each clock cycle effectively doubling the memory chip s data throughput DDR SDRAM also consumes less power DDR SDRAM is also called SDRAM II While the new memory module is clocked at the same speed as normal SDRAM it is able to transport double the amount of data by using the rising as well as fa...

Page 23: ... Function 1 ON Bootblock protected default OFF Bootblock not protected 2 ON Clear CMOS and reload default values in Computer Setup Clear all passwords OFF CMOS locked default 3 ON Reserved OFF Reserved default System Board switches 20 GB Ultra ATA 100 40 GB Ultra ATA 100 20 GB Ultra ATA 100 40 GB Ultra ATA 100 80 GB Ultra ATA 100 Average Seek Time ms 8 9 to 12 1 8 5 to 8 9 9 5 Track to Track Seek ...

Page 24: ...onnector is plug compatible with existing 40 pin headers and the incremental cost for the cable should be minimal By increasing the burst transfer rates of IDE drives Ultra ATA 100 brings the effective transfer rate of the system s bus and a drive s internal data rate that much closer into balance Ultra ATA 100 allows greater system throughput particularly for long sequential transfers required by...

Page 25: ...E DVD ROM drive Features of the Slim CD ROM Drive CD DA CD ROM Mode 1 Mode 2 CD I Mode 2 Form 1 and 2 Photo CD single and multi session Enhanced CD Description Read Speed 24X max Host Interface IDE ATAPI Disc Diameter 120 mm Storage Capacity 656 Mb Data Transfer Rate Burst 33 3 MBs max Sustained 1545 3600 KBs Average Access Time 115 msec average Buffer Memory Size 128 Kb Rotational speed 5136 rpm ...

Page 26: ...y Photo CD single and multi session Interface type E IDE ATAPI Description Write Read Speed Write CD R 8X max Write CD R W 8X max Read 24X max Sustained Data Transfer Rate maximum 3 600 KB s CAV Storage Capacity 700 MB or up to 74 minutes of audio per disc Random Access Time Average 140 ms Buffer Memory Size 2 MB Loading Type Manual Mounting Type Horizontal and vertical Weight 200 g approximate Ac...

Page 27: ... the disk can be removed by inserting a straightened paper clip into the small hole at the bottom of the door Description Data Capacity Capacity DVD ROM Capacity DVD RAM Capacity DVD R Capacity CD Up to 8 5 GB side 4 7 GB side 4 7 GB side 700 MB Data Transfer Rate 8X max DVD 24X max CD ROM Access Time Average 90 ms for single layer DVD ROM 130 ms for dual layer DVD ROM 85 ms for CD ROM Loading Typ...

Page 28: ... are required as are more accurate aiming and focusing mechanisms In fact the focusing mechanism is the technology that allows data to be recorded on two layers To read the second layer the reader simply focuses the laser a little deeper into the disc where the second layer of data is recorded Not only are two layer discs possible but so are double sided discs The availability of four layers is wh...

Page 29: ...oulded with a spiral groove for servo guidance absolute time information and other data on to which a stack usually five layers is deposited The recording layer is sandwiched between dielectric layers that draw excess heat from the phase change layer during the writing process In place of the dye based recording layer on a CD R disc CD RW commonly uses a crystalline compound made up of a mix of si...

Page 30: ... as a hard drive Initially limitations in the UDF standard and associated driver software meant that when data was deleted from a CD RW those areas of the disc were merely marked for deletion and were not immediately accessible A disc could be used until all its capacity was used but then the entire disc had to be erased to reclaim its storage space using a sequential erase function In hardware te...

Page 31: ...the system BIOS dedicates 8 MB of system memory for graphics display When more memory is needed the Intel 845G graphics driver submits a request to the operating system the operating system grants the request based upon available system memory When the application is closed the OS will reallocate system memory back for generic use The quantity of additional memory which can be allocated for video ...

Page 32: ...than 90 dB dynamic range 16 bit stereo full duplex CODEC 20 bit resolution output DACs Three analog line level stereo inputs for line in AUX and CD Mono line level phone input Mono MIC input with built in programmable pre amp High quality CD input with ground sense Mono output for speakerphone or internal speaker Power management support Other Enhanced Features include Built in digital equalizer f...

Page 33: ...ote Power On for Windows 2000 Windows XP RWU Remote Wake Up for Windows 2000 Windows XP On Now ACPI 1 0b PCI Power Management 1 1 PCI 2 2 Manageability DMI 2 0 Component Code WfM 2 0 PXE 2 1 and RPL2 73 boot on LAN Diagnostics Production Diag MAC address DOS report tool User Diag for MS DOS Drivers Windows XP Windows 2000 support Specifications Network Interface 10 Mbps Ethernet 10BASE T Ethernet ...

Page 34: ...graphic above The following table provides a status summary of these LEDs 10 Base T 100 Base TX connector LEDs LED Description Status Flashing On Off Green Speed LED N A 100 Base TX connection between NIC and hub 10 Base T connection between NIC and hub Yellow Link Integrity and Activity LED Link integrity OK and network traffic present Link integrity OK and no network traffic No connection betwee...

Page 35: ...ufficient for many PC peripherals These peripherals will continue to operate with no change in USB 2 0 systems The higher bandwidth of USB 2 0 permits the use of PC peripherals with wider functionality The higher bandwidth supports the most demanding PC user applications where multiple high speed peripherals are running simultaneously When using a USB hub it is important to make sure that you use ...

Page 36: ...s chapter introduces the enhanced serviceability features of the Compaq Evo D510 e pc Removing the Chassis 1 Switch off the monitor and computer 2 Remove the port control system used to route and secure cables if it is installed 3 Disconnect all cables ...

Page 37: ...3 2 Technical Reference Guide Serviceability 4 Push the two green latches inward 5 Slide out the chassis from the enclosure ...

Page 38: ... surface to discharge static electricity When you remove the hard disk drive from its antistatic bag handle it only by the frame DO NOT TOUCH the electrical components Place the drive on the anti static bag whenever you set it down Hard drives are delicate and sensitive to shock vibration When removing or installing a hard drive be careful not to drop or knock the drive Any shock may damage the dr...

Page 39: ...e the hard drive from it s carrier by unscrewing the four screws two on each side as shown 6 To replace the hard drive reverse the procedure described above taking care to reconnect all cables correctly and securely 7 Replace the chassis in the enclosure ...

Page 40: ...o the side 3 Slide the hard drive outwards to access the memory module sockets 4 Either remove the module you want to replace or locate the empty memory module socket 5 Make sure that the socket s clips are open 6 Align the grooves on the bottom of the module with the corresponding marks on the socket and push it firmly into place The clips close automatically 7 Replace the chassis in the enclosur...

Page 41: ...onnel only Do not attempt to make any adjustment to the laser unit Refer to the label on the CD ROM for power requirements and wavelength This product is a class 1 laser product 1 Remove the chassis as described in Removing the Chassis section 2 Pull on the plastic latch below the optical drive to release it 3 Slide the optical drive tray out of the front of the computer and detach the cable from ...

Page 42: ...old drive in place then remove the old drive from the tray 5 Place the new drive in the tray and secure with the sliding catch 6 Attach the cable to the back of new drive and slide the drive tray back into the computer until it clicks into place 7 Replace the chassis in the enclosure ...

Page 43: ...stem BIOS video BIOS and Intel LAN option ROM The system BIOS is identified by the version number JK xx yy for example JK 01 01 The latest BIOS version for your computer and instructions for updating the BIOS can be downloaded from the support Web site at http www compaq com support This section covers The Configuration and Diagnostics Menu and Setup Program Setup and Advanced Menus Power Manageme...

Page 44: ...ooting from Press F2 to enter the Setup menu see Setup and Advanced Screens for more information Press Esc to view the summary configuration screen By default this remains on the screen for 10 seconds but by pressing the Pause key once it can be held on the screen indefinitely until any key is pressed Press F12 to boot start on the network This option will only work if your PC and the network is c...

Page 45: ... Date July 10 2002 Wed System Time 00 00 00 1st Boot Device USB Floppy 2nd Boot Device CD DVD 3rd Boot Device HDD 4th Boot Device LAN Power On Password No password on boot Set Supervisor Password Not set Set User Password Not set Remote Power On RPO Enabled Boot On LAN after RPO Disabled Front USB ports Enabled CD ROM Interface Enabled HDD Interface Enabled Network Interface Enabled Audio Interfac...

Page 46: ...RAM power state The Hibernate menu in Windows XP and Windows 2000 is the same as S4 Suspend to Disk For the Standby command to activate the S3 power state and not S1 all drivers must be correctly installed Power State Description Wake Up Event Windows 2000 XP S1 Idle Processor is shut down RTC Real Time Clock LAN USB Power Button S3 Standby Suspend to RAM All components of the system are shut down...

Page 47: ...computer will start up with no unusual or special sounds If a fault is found during the start up the computer will generate a series of ringing tones followed by the correct number of beeps shown in this table that correspond to the fault found 1 Processor fault 1 Check that processor and heatsink ar properly installed 2 Replace processor 2 Power supply overload 1 Disconnect all external devices a...

Page 48: ...fault Avoid disconnecting the computer s power cord as this will delete some of the computer s error diagnostic information encoded in the modulated audio signal BIOS Error Messages Error Message on Screen If your computer encounters a BIOS error it will display a BIOS error message on the screen Sometimes recommendations for troubleshooting are also displayed below the error message or you need t...

Page 49: ...s come preloaded with the following software Operating System Choice of operating systems Preloaded Windows XP Professional RTM with possibility of downgrade to Windows 2000 SP2 Preloaded Windows XP Home RTM Preloaded Windows 2000 SP2 Linux offer available no preload only a CD in the box Application Software EZ CD Creator software from ROXIO included on CD RW models Norton Antivirus is preloaded o...

Page 50: ...lity refer to the e Diagtools User s Guide The e Diagtools User s Guide is available on the e Diagtools CD ROM e Diagtools is not available in all geographical areas BIOS Updates The system BIOS is identified by the version number JK xx yy for example JK 01 01 The latest BIOS version for your PC and instructions for updating the BIOS can be downloaded from the Support Web site at http www compaq c...

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