
eSupport
HP eSupport is a portfolio of technology-based services that assist you with managing your business
environment - from the desktop to the data center.
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to
manage the daily operations of your IT environment.
Features include
:
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the support
portal, visit:
http://www.hp.com/support
HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X
7, so you can spend less time solving problems and more time focused on your business. You can have
your systems remotely monitored for hardware failure using secure technology that's been proven at
thousands of companies around the world. In many cases, you can avoid problems before they occur.
Customer Technical
Training
In today's cost-conscious business environment, IT professionals, developers, consultants and users face
an interesting challenge: how to keep up with the latest technologies and expand important skills while
delivering profitable results on current projects. To help address this challenge, HP offers innovative
training solutions that help keep you up-to-date on virtualization, server, storage, Insight Control, Citrix,
Microsoft® and open source/Linux-related topics-while spending less time away from business-critical
activities.
HP Services Awards
HP Technology Services continues to be recognized for service and support excellence by customers,
partners, industry organizations and publications around the world. Recent honors and award reflect our
services team's dedications, technical expertise, professionalism and uncompromising commitment to
customer satisfaction.
Additional Services
Information
To learn more on HP ProLiant servers, HP BladeSystem servers and HP storage products, please contact
your HP sales representative or HP Authorized Channel Partner. Or visit:
www.hp.com/services/proliant
or
www.hp.com/services/bladesystem
or
http://www.hp.com/services/storage
QuickSpecs
HP Ethernet 1Gb 4-port 366M Adapter
Service and Support
DA - 14335 North America — Version 8 — April 18, 2014
Page 6