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HP EliteBook 8570p, Getting Started

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HP EliteBook 8570p Getting Started Download Page 7

7  Support .......................................................................................................................................................... 51

Contacting support ............................................................................................................................. 51
Labels ................................................................................................................................................. 52

8  Specifications ................................................................................................................................................ 53

Input power ......................................................................................................................................... 53
Operating environment ....................................................................................................................... 54

Index ................................................................................................................................................................... 55

vii

Summary of Contents for EliteBook 8570p

Page 1: ...Getting Started HP Notebook ...

Page 2: ...nt Part Number 677162 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer To obtain the latest information in this guide contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Software terms By installing copying downloading or ...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...Networking 19 Using an Internet service provider ISP 20 Connecting to a wireless network 20 Connecting to an existing WLAN 20 Setting up a new WLAN network 21 Configuring a wireless router 22 Protecting your WLAN 22 4 Keyboard and pointing devices 23 Using the keyboard 23 Identifying the hot keys 23 Using keypads 25 Using the integrated numeric keypad 25 Using an optional external numeric keypad 2...

Page 6: ... drive 36 Installing a hard drive 36 Replacing a drive in the upgrade bay 37 Replacing a hard drive 37 Replacing an optical drive 39 Adding or replacing memory modules 41 Updating programs and drivers 43 Cleaning your computer 44 Cleaning products 44 Cleaning procedures 44 Cleaning the display 44 Cleaning the sides and cover 44 Cleaning the TouchPad and keyboard 45 6 Backup and recovery 46 Creatin...

Page 7: ...7 Support 51 Contacting support 51 Labels 52 8 Specifications 53 Input power 53 Operating environment 54 Index 55 vii ...

Page 8: ...viii ...

Page 9: ... free updates For more information see the HP Notebook Reference Guide For instructions on accessing this guide see Finding information on page 2 Get to know your computer Learn about your computer features See Getting to know your computer on page 4 and Keyboard and pointing devices on page 23 for additional information Find installed software Access a list of the software preinstalled on the com...

Page 10: ...ldwide support go to http welcome hp com country us en wwcontact_us html Operating system information Software driver and BIOS updates Troubleshooting tools How to access support Regulatory Safety and Environmental Notices To access this guide Select Start Help and Support User Guides Regulatory and safety information Battery disposal information Safety Comfort Guide To access this guide Select St...

Page 11: ...rinted format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 9115077 When you request a printed copy of your war...

Page 12: ...ter and selects or activates items on the screen 2 Left pointing stick button select models only Functions like the left button on an external mouse 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad zone Moves the pointer and selects or activates items on the screen 5 Left TouchPad button Functions like the left button on an external mouse 4 Chapter 2 Getting to know your computer ...

Page 13: ...mponent Description 6 Right TouchPad button Functions like the right button on an external mouse 7 Right pointing stick button select models only Functions like the right button on an external mouse Top 5 ...

Page 14: ...wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 Web browser light On The computer is on Off The computer is off in the Sleep state or in Hibernation Blinking The Web browser has been activated 6 Mute light Amber Computer sound is off Off Computer sound is on 7 Calculator light On The calculator function is on Of...

Page 15: ...ter is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings Select Start Control Panel System and Security Power Options For more information see the HP Notebook Reference Guid...

Page 16: ...escription 6 Calculator button Activates the calculator function 7 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon 8 Chapter 2 Getting to know your computer ...

Page 17: ...n combination with a function key the num lk key the esc key or other keys For more information see Keyboard and pointing devices on page 23 4 Windows logo key Displays the Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the cursor 6 Integrated numeric keypad When num lk has been enabled it can be used like an external numeric keypad To alternate between th...

Page 18: ...m 0 to 90 percent White The computer is connected to external power and the battery is charged from 90 to 99 percent Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off The battery is fully charged 5 Hard drive light Blinking white The hard drive is being acc...

Page 19: ...n microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide enhanced USB power performance 4 Upgrade bay optical drive shown The upgrade bay can hold a weight saver option a hard drive or an optical drive that reads an optical disc NOTE On select models the optical drive also writes...

Page 20: ...nects an optional IEEE 1394 or 1394a device such as a camcorder 5 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 eSATA USB 2 0 combo port Connects an optional high performance eSATA component such as an eSATA external...

Page 21: ...ble airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 eSATA USB 2 0 combo port Connects an optional high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 6 External monitor port VGA Co...

Page 22: ...1 RJ 11 modem jack Connects a modem cable 2 Serial port Connects an optional serial device such as a modem mouse or printer 3 Power connector Connects an AC adapter 4 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 14 Chapter 2 Getting to know your computer ...

Page 23: ...ternal microphones 2 Record sound 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records video and captures still photographs To use the webcam select Start All Programs Communication and Chat HP Webcam 7 Keyboard light button Turns the keyboard light on or off 8 Keyboard light Illuminates the keyboard especially in low light conditions The antennas are not v...

Page 24: ... networks WWAN 4 Internal microphone s 1 or 2 depending on model Record sound 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records video and captures still photographs To use the webcam select Start All Programs HP HP Webcam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas ...

Page 25: ...puter 4 SIM slot Supports a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 5 Battery bay Holds the battery 6 Vents 3 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 7 Speakers 2 Produce so...

Page 26: ...le only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact support through Help and Support 10 Accessory battery connector Connects an optional accessory battery 18 Chapter 2 Get...

Page 27: ...ng types of Internet access Wireless For mobile Internet access you can use a wireless connection For more information see Connecting to an existing WLAN on page 20 or Setting up a new WLAN network on page 21 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network see the HP Notebook Reference Guide 19 ...

Page 28: ...rnet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP and the ISP has provided you with informatio...

Page 29: ...ou are prompted to enter a network security code Type the code and then click OK to complete the connection Setting up a new WLAN network Required equipment A broadband modem either DSL or cable purchased separately 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 Your new wireless computer 3 NOTE Some modems have a built in...

Page 30: ...a network Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existin...

Page 31: ...mbination of the fn key 1 and either the esc key 2 or one of the function keys 3 NOTE Your computer may look slightly different from the illustration in this section To use a hot key Briefly press the fn key and then briefly press the second key of the hot key combination Hot key combination Description fn esc Displays system information Using the keyboard 23 ...

Page 32: ...the fn f3 hot key fn f4 Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer fn f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4...

Page 33: ... 1 num lk key Alternates between the navigational and numeric functions on the integrated numeric keypad NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on 2 Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated...

Page 34: ...n num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num lock on an external keypad is turned off the num lock light on the computer is turned off To turn num lock on or off on an external keypad as you work Press the num lk key on the external keypad not on the com...

Page 35: ...use Properties Select Start Devices and Printers Then right click the device representing your computer and select Mouse settings Using the pointing stick select models only Press the pointing stick in the direction you want to move the pointer on the screen Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse Using the TouchPad To move the poi...

Page 36: ...dicates that the TouchPad is on Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go To scroll up and down using the TouchPad vertical scroll zone slide your finger up or down on the TouchPad NOTE If you are using the TouchPad to move the pointer you must lift your finger off the TouchPad before moving it to the scroll zone Simply sliding ...

Page 37: ...ing Device icon and then click Pointing Device Properties 3 Click the Device Settings tab select the device in the window that is displayed and then click Settings 4 Select the gesture to activate the demonstration To turn the gestures on and off 1 Click the Show hidden icons icon in the notification area at the far right of the taskbar 2 Click the Synaptics Pointing Device icon and then click Poi...

Page 38: ...chPad in an up down left or right motion NOTE Scrolling speed is controlled by finger speed Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together 30 Chapter 4 Keyboard and pointing devices ...

Page 39: ...he rotation move your right forefinger from 3 o clock to 12 o clock NOTE Rotating must be done within the TouchPad zone NOTE Rotating is disabled at the factory Flicking Flicking allows you to navigate through screens or quickly scroll through documents To flick use three fingers to touch the TouchPad zone in a light quick flicking motion up down left or right NOTE Three finger flicking is disable...

Page 40: ... The battery release latch 2 automatically locks the battery into place To remove the battery CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface with the ba...

Page 41: ...3 Remove the battery from the computer 2 Inserting or removing the battery 33 ...

Page 42: ...label and other components To remove the service door 1 Remove the battery see Inserting or removing the battery on page 32 2 With the battery bay toward you slide the service door release latch 1 to the left remove the screw if the optional screw is being used 2 and then slide the release latch again 3 to release the service door NOTE If you want to use the optional screw you can store it inside ...

Page 43: ...ry bay until the service door snaps into place 4 With the battery bay toward you slide the service door release latch to the left 3 and if you choose to insert and tighten the optional screw 4 to hold the service door in place Slide the release latch to the right to lock the service door 5 NOTE If you want to use the optional screw it is stored inside the service door 5 Insert the battery see Inse...

Page 44: ...e illustration in this section To remove the hard drive 1 Save your work and shut down the computer 2 Disconnect AC power and external devices connected to the computer 3 Remove the battery see Inserting or removing the battery on page 32 4 Remove the service door see Removing the service door on page 34 5 Loosen the 3 hard drive screws 1 6 Pull the plastic tab on the hard drive 2 towards the side...

Page 45: ...n the computer Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive Replacing a hard drive CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the upgrade bay Do not remove the hard drive while the computer is on in the Sleep state or in Hibernation If you are not sure whether the ...

Page 46: ...ward you 6 Remove the battery see Inserting or removing the battery on page 32 7 Remove the service door see Removing the service door on page 34 8 Remove the hard drive screws from the upgrade bay 9 Loosen the upgrade bay screw 1 10 Using a flat bladed screwdriver gently push the tab to release the hard drive 2 11 Remove the hard drive from the upgrade bay 3 38 Chapter 5 Maintenance ...

Page 47: ...onnect AC power and external devices to the computer 6 Turn on the computer Replacing an optical drive CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the optical drive from the upgrade bay Do not remove the optical drive while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernati...

Page 48: ...surface with the upgrade bay toward you 6 Remove the battery see Inserting or removing the battery on page 32 7 Remove the service door see Removing the service door on page 34 8 Loosen the upgrade bay screw 1 9 Using a flat bladed screwdriver gently push the tab to release the optical drive 2 10 Remove the optical drive from the upgrade bay 3 To install an optical drive in the upgrade bay 1 Inser...

Page 49: ...ore installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is o...

Page 50: ...ll the memory module out of the memory module slot CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe container 6 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not tou...

Page 51: ...he service door on page 34 8 Insert the battery see Inserting or removing the battery on page 32 9 Connect AC power and external devices to the computer 10 Turn on the computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions Go to http www hp com support to download the latest versions You can also register to receiv...

Page 52: ...leaning procedures Follow the procedures in this section to safely clean your computer WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on Turn off the computer Disconnect external power Disconnect all powered external devices CAUTION Do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on the sur...

Page 53: ...TouchPad and keyboard do not let liquids drip between the keys This can permanently damage internal components To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use ...

Page 54: ...an optional external optical drive Backing up your information Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support In case of syst...

Page 55: ...the Burn button to start the burning process Backing up your information Recovery after a system failure is as good as your most recent backup Immediately after software setup you should create system repair discs select models only using HP Recovery Disc Creator using the installed optical drive select models only or an optional external optical drive and back up your system As you add new softwa...

Page 56: ...and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE If you are unable to boot start ...

Page 57: ...tup Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 recovery tools CAUTION Using f11 recovery tools completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently remove...

Page 58: ...ed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operatin...

Page 59: ...tact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When support chat is not available in a particular language it is available in English E mail support Find support telephone numbers Locate an HP service center Contacting support 51 ...

Page 60: ...regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certificat...

Page 61: ...dalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input Power Rating Operating voltage and current 18 5 V dc 3 5 A 65 W or 19 V dc 4 74 A 90 W NOTE This product is designed for IT power systems in Norway with phase to phase voltage n...

Page 62: ...5 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 54 Chapter 8 Specifications ...

Page 63: ...eSATA port 12 esc key identifying 9 ExpressCard slot 12 13 external monitor port 12 13 F f11 recovery 49 fingerprint reader identifying 8 fn key identifying 9 23 function keys identifying 9 H hard drive installing 36 removing 36 hard drive light 10 hard drive recovery 49 hard drive identifying 18 headphone audio out jack 11 hot keys adjusting volume 24 battery charge 24 decrease screen brightness ...

Page 64: ...t card 12 recovery partition 49 regulatory information regulatory label 52 wireless certification labels 52 restoring the hard drive 49 RJ 11 modem jack identifying 14 RJ 45 network jack identifying 11 S screen brightness keys 24 screen image switching 24 scrolling TouchPad gesture 30 security cable slot identifying 11 serial number 52 serial number computer 52 serial port identifying 14 service d...

Page 65: ...ecting 20 wireless router configuring 22 wireless setup 21 WLAN connecting 20 protecting 22 WLAN antennas identifying 15 16 WLAN device 52 WLAN label 52 WWAN antennas identifying 15 16 Z zooming TouchPad gesture 30 Index 57 ...

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