HP EliteBook 2760p Maintenance And Service Manual Download

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Description

Spare part number

For use in the United States

490371-001

Screw Kit

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Phillips 2.5×8.0 captive screw

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Phillips 2.0×7.0 captive screw

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Phillips 2.0×3.0 captive screw

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Phillips 3.0×2.5 screw

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Phillips 2.5×3.0 screw

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Phillips 2.5×6.0 screw

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Phillips 2.0×4.0 screw

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Phillips 2.0×3.5 screw

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Phillips 2.0×3.0 screw

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Phillips 2.0×2.0 screw

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Phillips 1.5×1.5 Panhead screw

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Torx 8M2.2×7.0 screw

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Torx 8M2.2×5.0 screw

649766-001

Miscellaneous parts

Summary of Contents for EliteBook 2760p

Page 1: ...HP EliteBook 2760p Tablet PC Maintenance and Service Guide ...

Page 2: ...demarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or edito...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...components 18 Plastics Kit 23 Cable Kit 24 Mass storage devices 25 Miscellaneous parts 26 Sequential part number listing 28 4 Removal and replacement procedures 33 Preliminary replacement requirements 33 Tools required 33 Service considerations 33 Plastic parts 33 Cables and connectors 34 Drive handling 34 Grounding guidelines 35 Electrostatic discharge damage 35 Packaging and transporting guideli...

Page 6: ... module 67 Bluetooth module 68 Latch assembly 70 Speaker assembly 71 Audio board 72 Smart card reader 74 System board 76 Fan heat sink assembly 78 5 Computer Setup 81 Starting Computer Setup 81 Using Computer Setup 81 Navigating and selecting in Computer Setup 81 Restoring factory settings in Computer Setup 82 Computer Setup menus 83 File menu 83 Security menu 84 System Configuration menu 85 6 Spe...

Page 7: ... the Windows recovery tools 94 Using f11 94 Using a Windows 7 operating system DVD purchased separately 95 8 Power cord set requirements 96 Requirements for all countries and regions 96 Requirements for specific countries and regions 96 9 Recycling 98 Battery 98 Display 98 Index 104 vii ...

Page 8: ...viii ...

Page 9: ...ugh the dock Panel 30 7 cm 12 1 in Illumi Lite WXGA UWVA 1280x800 with digitizer pen and or multi touch 30 7 cm 12 1 in Illumi Lite WXGA UWVA outdoor view 1280x800 with digitizer pen and or multi touch Chemically strengthened glass top cover Memory Two customer accessible upgradeable memory module slots Supports dual channel memory Supports up to 16 GB of PC3 10600 1333 MHz DDR3 system RAM running...

Page 10: ...rated wireless local area network WLAN options by way of the following wireless modules Supports the following WLAN formats Broadcom 4313GN 802 11b g n 1x1 WiFi Adapter Broadcom 43224 AGN 802 11a b g n 2x2 WiFi Adapter Intel Centrino Advanced N 6205 802 11a b g n Supports no WLAN option Two WLAN antennas built into display assembly Integrated WWAN options by way of wireless module Two WWAN antenna...

Page 11: ...ion Base Keyboard Full size keyboard Dual point Spill resistant design DuraKey coating TouchPad supports 2 way scroll Taps enabled as default 2 Finger Scrolling 2 Finger Zoom Pinch gestures enabled by default Digital eraser pen with tether Power requirements AC adapter with localized cable plug support 3 wire plug with ground pin 65W Smart AC adapter RC V 3W 65W Smart AC adapter RC V EM 3W 65W tra...

Page 12: ...pan only Windows 7 Professional 32 or 64 with Microsoft Office 2010 Home and Business Japan only Windows 7 Professional 32 or 64 with Microsoft Office 2010 Starter excludes Japan Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 Personal Japan only Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 Professional Japan only Windows 7 Home Premium 32 or 64 with Microsoft Office 2010 ...

Page 13: ...Category Description Microsoft WHQL Novell SuSE Linux Serviceability End user replaceable parts AC adapter Battery Hard drive Memory module WLAN module WWAN module 5 ...

Page 14: ...ke the left button on an external mouse 3 TouchPad Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right pointing stick button Functions like the right button on an external mouse 6 Right TouchPad button Functions like the right button on an external mouse 6 Chapter 2 External component identification ...

Page 15: ...ber Computer sound is off 4 Volume down light White The computer volume is being decreased 5 Volume up light White The computer volume is being increased 6 Num lock light On Num lock is on and the embedded numeric keypad is enabled 7 Drive light White The hard drive or optical drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive Top 7 ...

Page 16: ...ns blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 9 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernati...

Page 17: ...Buttons Component Description 1 Volume mute button Mutes and restores speaker sound 2 Volume down button Decreases computer volume 3 Volume up button Increases computer volume Top 9 ...

Page 18: ... the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when the embedded numeric keypad is turned on 6 Function keys Execute frequently used system functions when pressed in combination with the fn key 10 Chapter 2 Externa...

Page 19: ...ut down the computer When the computer is in the Sleep state slide the switch to the right briefly to exit Sleep When the computer is in Hibernation slide the switch to the right briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective slide the switch to the right and hold for at least 5 seconds to turn off the computer To learn more about...

Page 20: ... headphones earbuds a headset or television audio Also connects an optional headset microphone WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE A 4 conductor au...

Page 21: ...s only Supports optional ExpressCards 5 Wireless light White An integrated wireless device such as a wireless local area network WLAN device the HP Mobile Broadband Module and or a Bluetooth device is on Amber All wireless devices are off 6 Wireless switch Turns the wireless feature on or off but does not create a wireless connection NOTE A wireless network must be set up in order to establish a w...

Page 22: ...yboard light 6 Touch screen Allows you to perform certain actions using your fingers or the digitizer pen 7 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment 8 Internal microphones 2 Record sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas f...

Page 23: ... is running press the button with the pen to enter the ctrl alt del command While the Computer Setup utility is running press the button with the pen to enter the reset command The computer resets and all unsaved information is lost The reset function can be used to restore functionality when the system has become unresponsive 5 Power connector Connects an AC adapter 6 RJ 45 network jack Connects ...

Page 24: ...ystem replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 5 Docking connector Connects an optional dock...

Page 25: ...scription 1 Product name The product name affixed to the front of your computer 2 Serial number An alphanumeric identifier that is unique to each product 3 Product part number The identifier that provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty The duration of the warranty p...

Page 26: ...Computer major components 18 Chapter 3 Illustrated parts catalog ...

Page 27: ...c 649756 A81 For use in Denmark 649756 081 For use in Denmark Finland Norway and Sweden 649756 DH1 For use in France 649756 051 For use in French Canada 649756 121 For use in Germany 649756 041 For use in Greece 649756 DJ1 For use in Hungary 649756 211 For use in Iceland 649756 DD1 For use internationally 649756 B31 For use in Israel 649756 BB1 For use in Italy 649756 061 For use in Japan 649756 2...

Page 28: ...luded in the Cable Kit spare part number 649758 001 See Cable Kit on page 24 for more Cable Kit spare part number information 628824 001 15 Smart card reader 597839 001 16 System board includes replacement thermal material For use in all countries and regions except Russia and the People s Republic of China Equipped with Second Generation Intel Core i5 2410M Dual Core processor 2 3 GHz turbo up to...

Page 29: ... 649768 001 22 Pen includes tether 606899 001 23 Base enclosure includes latch 649757 001 WWAN modules not illustrated Ericsson 5521 HSPA WWAN 632155 001 Qualcomm Gobi 3000 HSPA CDMA WWAN module with GPS not available in China 634400 001 24 Hard drive includes bracket 320 GB 7200 rpm SATA 7 mm 2 5 in self encrypting drive SED 656621 001 320 GB 7200 rpm SATA 7 mm 2 5 in 656620 001 250 GB 7200 rpm S...

Page 30: ...Item Description Spare part number 6 cell 44 Whr 2 0 Ah 593592 001 28 Service access cover included in the Plastics Kit spare part number 649764 001 22 Chapter 3 Illustrated parts catalog ...

Page 31: ...Plastics Kit Item Description Spare part number Plastics Kit 649764 001 1 VGA bracket 2 Display hinge cover 3 ExpressCard slot protective insert 4 Service access cover 5 RJ11 door Plastics Kit 23 ...

Page 32: ... Item Description Spare part number Cable Kit 649758 001 1 RJ 11 connector cable 2 Bluetooth module cable 3 Audio cable 4 TouchPad connector cable 5 Volume connector cable 24 Chapter 3 Illustrated parts catalog ...

Page 33: ...t number Hard drives includes bracket 320 GB SED 7200 rpm 7 mm 2 5 in 656621 001 320 GB 7200 rpm 7 mm 2 5 in 656620 001 250 GB 7200 rpm 7 mm 2 5 in 656619 001 128 GB solid state drive SSD 653017 001 160 GB SSD 653018 001 Mass storage devices 25 ...

Page 34: ...1 For use in Australia 490371 011 For use in Brazil 490371 202 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in T...

Page 35: ... 2 0 7 0 captive screw Phillips 2 0 3 0 captive screw Phillips 3 0 2 5 screw Phillips 2 5 3 0 screw Phillips 2 5 6 0 screw Phillips 2 0 4 0 screw Phillips 2 0 3 5 screw Phillips 2 0 3 0 screw Phillips 2 0 2 0 screw Phillips 1 5 1 5 Panhead screw Torx 8M2 2 7 0 screw Torx 8M2 2 5 0 screw 649766 001 Miscellaneous parts 27 ...

Page 36: ...iti Honduras Jamaica Martinique Mexico the Nether Antilles Nicaragua Panama Paraguay Peru Puerto Rico St Kitts and Nevis St Vincent and the Grenadines Suriname the United States Uruguay U S Virgin Islands and Venezuela 582564 002 Broadcom 43224 802 11 a b g n 2x2 WiFi Adapter For use in Albania Algeria Angola Australia Austria Bahrain Bangladesh Belarus Belgium Benin Botswana Brunei Bulgaria Burki...

Page 37: ...B memory module PC3 10600 1333 MHz DDR3 shared 621569 001 4 GB memory module PC3 10600 1333 MHz DDR3 shared 628824 001 Modem module 56K v 92 MDC 1 5 Guzzi F data fax for use in all countries NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 649758 001 See Cable Kit on page 24 for more Cable Kit spare par...

Page 38: ...go Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guinea Guadeloupe Guam Guatemala Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan...

Page 39: ...ark includes buttons and cables 649756 091 Keyboard with TouchPad and pointing stick for use in Norway includes buttons and cables 649756 121 Keyboard with TouchPad and pointing stick for use in French Canada includes buttons and cables 649756 131 Keyboard with TouchPad and pointing stick for use in Portugal includes buttons and cables 649756 141 Keyboard with TouchPad and pointing stick for use i...

Page 40: ...with TouchPad and pointing stick for use in Northwest Africa includes buttons and cables 649757 001 Base enclosure includes latch 649758 001 Cable Kit 649759 001 Fan heat sink assembly includes replacement thermal material 649760 001 System board shield 649762 001 Audio connector board 649764 001 Plastics Kit 649765 001 Rubber Kit includes feet and screw covers 649766 001 Screw Kit 649767 001 Spea...

Page 41: ... some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressu...

Page 42: ...observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical...

Page 43: ...ons Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The...

Page 44: ...nd that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field...

Page 45: ...e between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistanc...

Page 46: ... the computer serial number and model description provided on the service tag Component Description 1 Product name The product name affixed to the front of your computer 2 Serial number An alphanumeric identifier that is unique to each product 3 Product part number The identifier that provides specific information about the product s hardware components The part number helps a service technician t...

Page 47: ... are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 649765 001 There are four rubber feet that attach to the base enclosure in the locations illustrated below Component replacement procedures 39 ...

Page 48: ...he computer right side up with the left side toward you 2 Pull the loop on the tether until it is large enough to pass the pen through it and then pull the pen through the loop 1 3 Remove the pen and tether from the computer 2 Reverse this procedure to install the pen 40 Chapter 4 Removal and replacement procedures ...

Page 49: ...the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Pivot the edge of the battery upward 2 and remove it from the computer 3 To insert the battery insert t...

Page 50: ...sconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 Remove the service access cover 1 Position the computer upside down with the front toward you 2 Loosen the three Phillips M2 0x3 0 captive screws 1 that secure the service access cover to the computer 3 Lift the ...

Page 51: ...power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 Remove the primary memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memo...

Page 52: ...Reverse this procedure to install a primary memory module 44 Chapter 4 Removal and replacement procedures ...

Page 53: ... the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 c Remove the memory mo...

Page 54: ...he computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service ac...

Page 55: ...replace the hard drive bracket remove the four Phillips M2 5x3 0 screws 1 that secure the bracket to the hard drive 5 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 47 ...

Page 56: ...lgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad the People s Republic of China the Congo Croatia Cyprus the Czech Republic Denmark Djibouti Egypt Equatorial Guinea Estonia Finland France Gabon Gambia Germany Ghana Gibraltar Greece Guinea Guinea Bissau Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Japan Jordan Kenya Kiribat...

Page 57: ...us Belgium Belize Benin Bermuda Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands the Central African Republic Chad Chile the People s Republic of China Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Estonia Fi...

Page 58: ...ain terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips M2 5 3 0 screws 3 that secure the WLAN module to the computer 3 Remove the WLAN module by pulling the module away from the slot at an angle 4 NOTE WLAN modules are designed with a notch 5 to prevent incorrect insertion Reverse this procedure to install the WLAN module 50 Chapter 4 Remov...

Page 59: ...ower from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 Remove the WWAN module 1 Disconnect the WWAN antenna cables 1 and 2 from the terminals on the WWAN module NOTE The red WWA...

Page 60: ... by pulling the module away from the slot at an angle NOTE WWAN modules are designed with a notch 5 to prevent incorrect insertion Reverse this procedure to install the WWAN module 52 Chapter 4 Removal and replacement procedures ...

Page 61: ...BB1 Thailand 649756 281 Italy 649756 061 Turkey 649756 141 Japan 649756 291 The United Kingdom 649756 031 Latin America 649756 161 The United States 649756 001 Norway 649756 091 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect ...

Page 62: ...uter 3 Turn the computer right side up with the front toward you 4 Open the display as far as possible 5 Insert a flat tool under the back edge 1 of the keyboard near the display hinge Gently lift the rear edge of the keyboard 2 and disconnect the keyboard 54 Chapter 4 Removal and replacement procedures ...

Page 63: ...2 to which the pointing stick cable is attached to the system board and remove the pointing stick ZIF cable 3 from the connector 7 Flip the keyboard over to the left and lay it flat 1 then release the ZIF connector that secures the keyboard cable 2 to the system board and remove the keyboard cable 3 from the ZIF connector Component replacement procedures 55 ...

Page 64: ...mory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer ...

Page 65: ...he TouchPad board and capacitive board Description Spare part number Top cover 649768 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer...

Page 66: ...the two screw caps 2 and the two Torx 8M2 0x5 0 screws 3 located below the battery bay 4 Turn the computer right side up with the front toward you 5 Open the display as far as possible 6 Release the ZIF connector 1 that secures the audio cable to the system board and remove the audio cable 2 from the ZIF connector 7 Release the ZIF connector 3 that secures the TouchPad button cable to the system b...

Page 67: ... rear edge 1 of the top cover 10 Disengage the top cover from the computer and then lift the top cover 2 up and off the computer NOTE A small plastic brace for the VGA port rests below the top cover Simply lift the brace Component replacement procedures 59 ...

Page 68: ...ove the Phillips M2 0x2 0 screw 1 from the volume control board and slide the volume control 2 out from the tab Reverse this procedure to install the top cover 60 Chapter 4 Removal and replacement procedures ...

Page 69: ...t and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 c Remove the keyboard see Keyboard on page 53 d Remove the top cover see Top cover on page 57 Remove the TouchPad board 1 Position the computer right side up with the front toward you 2 Remove the ...

Page 70: ... AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 c Remove the keyboard see Keyboard on page 53 d Remove the top cover see Top cover on page 57 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 Gently pul...

Page 71: ...connect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 c Remove the WLAN module see WLAN module on page ...

Page 72: ...stics Kit spare part number 649764 001 5 Position the computer right side up with the front toward you and open the display so it stands straight up 6 Feed the WWAN and WLAN antennas 1 through the bottom of the base enclosure and remove the antennas 7 Disconnect the webcam cable 2 from the system board 64 Chapter 4 Removal and replacement procedures ...

Page 73: ...mage to the assembly and other components 9 Remove the two Phillips M2 5x6 0 screws 1 that secure the display assembly to the base enclosure 10 Gently rotate the display 2 and swivel it at a 90 degree angle to gain access to the remaining screws in the display bracket 11 Remove the two Phillips M2 5 x 6 0 screws 3 that secure the display bracket to the base enclosure Component replacement procedur...

Page 74: ...ct all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 c Remove the WLAN module see WLAN module on page 48 d ...

Page 75: ...rectly under the heat sink so that the keyboard lies flat when replaced Modem module NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 649758 001 See Cable Kit on page 24 for more Cable Kit spare part number information Description Spare part number Modem module 628824 001 Before removing the modem modul...

Page 76: ...see Display assembly on page 63 h Remove the system board shield see System board shield on page 66 Remove the modem module 1 Turn the computer right side up with the front toward you 2 Disconnect the modem module 1 from the system board by lifting it straight up 3 Disconnect the modem module cable 2 from the modem module and then remove the module from the computer Reverse this procedure to insta...

Page 77: ... Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 c Remove the WLAN module see WLAN module on page 48 d Remove the WWAN module see WWAN module on page 51 e Remove the keyboard see Keyboard on page 53 f Remove the top cover see Top cover on page 57 g Remove the display assembly see Display assembly on p...

Page 78: ...g the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 c Remove the WLAN module see WLAN module on page 48 d Remove the WWAN module see WWAN module on page 51 e Remove the keyboard see Keyboard on page 53 f Remove the top cover see Top cover on page 57 g Remove the displa...

Page 79: ...es connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 c Remove the WLAN module see WLAN module on page 48 d Remove the WWAN modul...

Page 80: ...cription Spare part number Audio connector board 649762 001 Before removing the audio connector board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unpluggi...

Page 81: ...ssembly see Latch assembly on page 70 j Remove the speaker assembly see Speaker assembly on page 71 Remove the audio connector board 1 Position the computer right side up with the front toward you 2 Release the ZIF connector 1 that secures the audio board cable to the system board and remove the audio board cable 2 3 Remove the Phillips M2 0 3 5 screw 3 that secures the audio connector board to th...

Page 82: ...ove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 c Remove the WLAN module see WLAN module on page 48 d Remove the WWAN module see WWAN module on page 51 e Remove the keyboard see Keyboard on page 53 f Remove the top cover see Top cover on page 57 g Remove the display assembly see Display assembly on page ...

Page 83: ...base enclosure You must break the adhesion to remove the reader 4 Remove the Bluetooth cable by disconnecting the ZIF cable 1 securing the Bluetooth module to the system board and thn lift the cable 2 Reverse this procedure to install the smart card reader Component replacement procedures 75 ...

Page 84: ...Generation Intel Core i7 2620M Dual Core processor 2 7 GHz turbo up to 3 4 GHz 4 MB L3 cache 649752 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power ...

Page 85: ...le on page 56 Remove the WLAN module see WLAN module on page 48 Remove the WWAN module see WWAN module on page 51 Remove the modem module see Modem module on page 67 Remove the heat sink see Fan heat sink assembly on page 78 Remove the system board 1 Position the computer right side up with the front toward you 2 Remove the ExpressCard or ExpressCard slot holder 3 Peel back the adhesive strip 2 on...

Page 86: ...ugh the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on page 41 b Remove the service access cover see Service access cover on page 42 c Remove the SIM ca...

Page 87: ...ld on page 66 m Remove the smart card reader see Smart card reader on page 74 n Remove the system board see System board on page 76 Remove the fan heat sink assembly 1 Position the system board right side up 2 Disconnect the fan cable from the system board 3 Position the system board upside down 4 In the order indicated on the heat sink loosen the four Phillips captive screws 1 that secure the hea...

Page 88: ...ed from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed Thermal material is included with fan heat sink assembly and system board spare part kits Reverse this procedure to install the fan heat sink assembly 80 Chapter 4 Removal and replacement procedures ...

Page 89: ... are accessed from the File Security and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to ...

Page 90: ...puter Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to s...

Page 91: ...ifies the system components needed for starting the computer Run In Test Runs a comprehensive check on system memory Hard Disk Test Runs a comprehensive self test on any hard drive in the system Memory Test Runs a comprehensive test on any memory installed in the computer Battery Test Runs a comprehensive test on any batteries installed in the computer Error Log Displays a log file if any errors h...

Page 92: ... and answers used if you forget your password Anti Theft AT p Enable disable Anti Theft Protection DriveLock Password Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automati...

Page 93: ...ot order Device Configurations Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Enable disable fan always on while connect...

Page 94: ...Web enabled by default Enable disable HP QuickWeb write protect disabled by default Enable disable virtualization technology select models only disabled by default Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT Technology enabled by default Enable disable Wake on USB enabled by de...

Page 95: ...ht sensor Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the power monitor circuit enabled by default Enable disable the audio device enabled by default Enable disable a modem device enabled by default Enable disable the microphone enabled by default Enable disable the internal speakers enabled by default Port Options...

Page 96: ...SB key provisioning support Enable disable unconfigure AMT on next boot Select terminal emulation mode ANSI VT100 Enable disable firmware progress event support Enable disable initiate Intel CIRA Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings 88 Chapter 5 Computer Setup ...

Page 97: ...rating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500...

Page 98: ... Horizontal 75 Vertical minimum 80 Horizontal 80 Vertical typical Hard drive specifications 128 GB 160 GB 250 GB 320 GB Dimensions Height 7 0 mm 7 0 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 75 g 78 g 115 g 115 g Interface type SATA Gen 2 SATA Gen 2 SATA SATA Transfer rate 100 MB sec 100 MB sec 300 MB sec 300 MB sec Security ATA security ATA security ATA security ATA security Seek time...

Page 99: ... C to 35 C 5 C to 35 C 5 C to 35 C 5 C to 35 C 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details Hard drive specifications 91 ...

Page 100: ... them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair disc...

Page 101: ...to set up your backup create a system image select models only or create a system repair disc select models only NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Perform...

Page 102: ...dows partition select Start Computer To check for the HP Recovery partition select Start right click Computer click Manage and then click Disk Management NOTE If the Windows partition and the HP Recovery partition are not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional informat...

Page 103: ...to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows 7 operating system DVD go to http www hp com support select your country or region and then follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwi...

Page 104: ...sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IE...

Page 105: ...wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupl...

Page 106: ...andle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This sec...

Page 107: ...sembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Display 99 ...

Page 108: ...nel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 100 Chapter 9 Recycling ...

Page 109: ... backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down Display 101 ...

Page 110: ...the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 102 Chapter 9 Recycling ...

Page 111: ...22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 103 ...

Page 112: ...s 87 Bluetooth device radio 87 fingerprint reader 87 integrated camera 87 internal speakers 87 LAN WLAN switching 87 microphone 87 modem 87 Network Interface Controller LAN 87 Power Monitor Circuit 87 Wake on LAN 87 wireless button 87 WLAN device radio 87 WWAN device radio 87 built in device options 87 buttons left TouchPad 6 pointing stick 6 right TouchPad 6 volume down 9 volume mute 9 volume up ...

Page 113: ...l HT Technology 86 internal microphones identifying 14 J jacks audio in microphone 12 audio out headphone 12 network 15 RJ 11 modem 12 RJ 45 network 15 jog dial identifying 15 K keyboard product description 3 removal 53 spare part numbers 19 53 Keyboard light button identifying 14 keypad embedded numeric 10 keys esc 10 fn 10 function 10 Windows applications 10 Windows logo 10 L language changing i...

Page 114: ...trated 24 RJ 45 network jack identifying 15 Rotate button identifying 15 RTC battery removal 62 spare part number 20 62 Rubber Kit spare part number 26 S SATA Serial Advanced Technology Attachment devices 85 AHCI Advanced Host Controller Interface 85 IDE Integrated Drive Electronics 85 Screw Kit spare part number 27 Secondary Battery Fast Charge 86 secondary memory module removal 56 spare part num...

Page 115: ...SB ports identifying 12 user management 84 V vents identifying 13 16 Virtualization Technology 86 volume down button identifying 9 volume down light 7 volume mute button identifying 9 volume up button identifying 9 volume up light 7 W webcam 14 product description 2 webcam light identifying 11 webcam light identifying 14 webcam identifying 14 Windows 7 operating system DVD 95 Windows applications ...

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HP EliteBook 2760p, Maintenance And Service Manual

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