HP EliteBook 2560p Maintenance And Service Manual Download Page 1

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HP EliteBook 2560p Notebook PC

Maintenance and Service Guide

Summary of Contents for EliteBook 2560p

Page 1: ...HP EliteBook 2560p Notebook PC Maintenance and Service Guide ...

Page 2: ...f Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial erro...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...18 Computer major components 19 Display components 24 Mass storage 26 Plastics Kit 27 Miscellaneous parts 28 Sequential part number listing 29 4 Removal and replacement procedures 34 Preliminary replacement requirements 34 Tools required 34 Service considerations 34 Plastic parts 34 Cables and connectors 35 Drive handling 35 Grounding guidelines 36 Electrostatic discharge damage 36 Packaging and t...

Page 6: ...se enclosure 66 System board 69 Top cover 71 Power button board 73 Function button board 74 Fingerprint reader board 75 Smart card reader 76 Display panel 77 Display components 80 5 Computer Setup 82 Starting Computer Setup 82 Using Computer Setup 82 Navigating and selecting in Computer Setup 82 Restoring factory settings in Computer Setup 83 Computer Setup menus 84 File menu 84 Security menu 85 S...

Page 7: ...1 recovery tools 98 Using a Windows 7 operating system DVD purchased separately 99 Windows Vista 99 Backing up your information 100 Performing a recovery 101 Using the Windows recovery tools 101 Using f11 recovery tools 102 Using a Windows Vista operating system DVD purchased separately 102 8 Power cord set requirements 104 Requirements for all countries 104 Requirements for specific countries and...

Page 8: ...viii ...

Page 9: ...30 GHz processor turbo up to 2 90 GHz 3 MB L3 cache 4 threads standard voltage 35 W Chipset Mobile Intel QM67 chipset Graphics Intel HD Graphics 3000 Supports two simultaneous displays Panel 31 75 cm 12 50 in high definition HD light emitting diode LED AntiGlare AG SVA Supports privacy filter Supports 16 9 resolution Supports 1366x768 resolution Memory 2 customer accessible upgradable memory modul...

Page 10: ...m option Modem 56k v 92 MDC data fax modem Supports no modem option Modem cable not included Ethernet Intel 82579 LM 10 100 1000 GB network interface card NIC with iAMT 7 0 support S3 S4 S5 wake on LAN NIC power down technology Ethernet cable not included Wireless Integrated wireless local area network WLAN options by way of wireless module Three WLAN antennas Support for no WLAN option Support fo...

Page 11: ...microphone combo audio DisplayPort Docking connector RJ 11 modem RJ 45 Ethernet includes link and activity lights VGA Dsub 15 pin supporting 1920 1200 external resolution at 75 Hz hot plug unplug with auto detect Docking HP 2560 Docking Station Keyboard pointing devices Full size keyboard with Dura Keys Dual point pointing stick and TouchPad with scroll zone Spill resistant keyboard with HP draina...

Page 12: ...e 2010 Starter Windows 7 Home Premium 32 64 with Office 2010 Starter Windows 7 Home Premium 32 64 with Office 2010 Personal Windows 7 Home Premium 32 64 with Office 2010 Home Business Windows 7 Home Premium 32 64 with Office 2010 Professional Windows 7 Professional 32 64 with Office 2010 Starter Windows 7 Professional 32 64 Office 2010 Personal Windows 7 Professional 32 64 Office 2010 Home Busines...

Page 13: ...terprise 32 64 Windows 7 Ultimate 32 64 Windows Vista Business 32 64 Windows Vista Enterprise 32 64 Windows XP Professional 32 Serviceability End user replaceable parts AC adapter Battery Memory module Hard drive Optical drive WLAN module WWAN module 5 ...

Page 14: ...nal mouse 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad zone Moves the pointer and selects or activates items on the screen 5 Left TouchPad button Functions like the left button on an external mouse 6 Right pointing stick button Functions like the right button on an external mouse 7 Right TouchPad button Functions like the right button on an external mouse 6 Chapter 2 External ...

Page 15: ... area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 4 HP QuickWeb light White The computer is on Off The computer is off or in Hibernation mode NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help 5 Mute light White Computer sound is on Amber Computer sound is muted 6 Caps lock light White Caps lock is on 7 Touch...

Page 16: ...n briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings Windows 7 Select Start Control Panel System and Security Power Options Windows Vista Select Start Control Panel System and Maintenance Power Options Or refer to th...

Page 17: ... is in HP QuickWeb press the button to open the default Web browser NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not perform any action or function 4 Volume mute button Mutes and restores speaker sound 5 Fingerprint reader select models only Allows a fingerprint logon to Windows...

Page 18: ... 4 Function keys f3 through f11 Execute frequently used system functions when pressed in combination with the fn key 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys 7 num lk key Enables disables the embedded numeric keypad ...

Page 19: ...tery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light White The hard drive or optical drive is being accessed Amber HP 3D DriveGuard has tempora...

Page 20: ... the jack the computer speakers are disabled NOTE A 4 conductor audio jack plug headphone with microphone is needed in order to use the microphone function 5 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 6 eSATA USB port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 7 Ven...

Page 21: ...cator lights Amber The RJ 45 jack is active Green The RJ 45 jack is on 3 RJ 11 modem jack select models only Connects a modem cable 4 Optical drive Reads and writes select models only to an optical disc 5 Optical drive light On The optical drive is being accessed Off The optical drive is idle 6 Smart card reader Supports optional smart cards Left 13 ...

Page 22: ...l Programs HP HP Webcam 6 Keyboard light button and ambient light sensor Turns on the keyboard light and automatically adjusts the display brightness based on the lighting conditions in your environment 7 Keyboard light Provides light for the keyboard The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obst...

Page 23: ...ear Component Description 1 External monitor port Connects an external VGA monitor or projector 2 USB port Connects an optional USB device 3 USB 2 0 charging port Connects an optional USB device Rear 15 ...

Page 24: ...s the battery from the battery bay 4 SIM slot Supports a wireless subscriber identity module SIM card The SIM card slot is located inside the battery bay 5 Drain hole A bottom case drain helps prevent damage caused by minor accidental spills on the keyboard 6 Speakers 2 Produce sound 7 Bluetooth compartment Holds the Bluetooth device 16 Chapter 2 External component identification ...

Page 25: ...e computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 9 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and ...

Page 26: ...tifier is unique to each product 3 Product part number This identifier provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty This number describes the duration in years of the warranty period for the computer When ordering parts or requesting information provide the computer seri...

Page 27: ...Computer major components Computer major components 19 ...

Page 28: ...e in Greece 651390 DJ1 For use in Hungary 651390 211 For use in Iceland 651390 DD1 For use in Israel 651390 BB1 For use in Italy 651390 061 For use in Japan 651390 291 For use in Latin America 651390 161 For international use 651390 B31 For use in Africa French Arabic 651390 DW1 For use in Norway 651390 091 For use in Portugal 651390 131 For use in Russia 651390 251 For use in Saudi Arabia 651390 ...

Page 29: ...n Islands the Central African Republic Chad Chile Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic and Slovakia Denmark Djibouti the Dominican Republic Ecuador Egypt El Salvador Equitorial Guinea Estonia Finland France French Guiana Gabon Gambia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indo...

Page 30: ...3 40 GHz 4 MB L3 cache 4 threads standard voltage 35 W 631252 001 Intel Core i5 processors support Intel Turbo Boost Technology Intel Core i5 2540M 2 60 GHz processor turbo up to 3 30 GHz 3 MB L3 cache 4 threads standard voltage 35 W 631255 001 Intel Core i5 2520M 2 50 GHz processor turbo up to 3 20 GHz 3 MB L3 cache 4 threads standard voltage 35 W 631253 001 Intel Core i5 2430M 2 30 GHz processor...

Page 31: ...ble is included in the Cable Kit spare part number 651384 001 593836 001 26 Battery 9 cell 100 Wh 3 0 Ah Li ion battery 632423 001 6 cell 62 Wh 2 8 Ah Li ion battery 632421 001 6 cell 55 Wh 2 8 Ah Li ion long life battery 632419 001 3 cell 31 Wh 2 8 Ah Li ion battery 632417 001 27 Service access cover 651373 001 Rubber Kit not shown includes bumpers for the outside of the base enclosure 651382 001...

Page 32: ...diode LED AntiGlare AG SVA display panel 638553 001 3 Display Hinge Kit includes left hinge and bracket and right hinge and bracket 651369 001 4 Hinge covers 651370 001 5 WWAN cable included in Antenna Kit spare part number 651371 001 6 WLAN cable included in Antenna Kit spare part number 651371 001 7 Webcam module select models only includes microphone and keyboard light 642796 001 8 Top cover br...

Page 33: ...re 651367 001 Ambient light sensor board not shown 656622 001 Internal microphone module not shown 642798 001 Display Screw Kit not shown 655022 001 Display Miscellaneous Kit includes foil shield for camera 656623 001 Display Panel Support Kit not shown includes display enclosure and antenna 658267 001 Display components 25 ...

Page 34: ...state drive includes bracket 160 GB solid state drive 651389 001 128 GB solid state drive 651388 001 3 Optical drive includes bezel and bracket DVD ROM Drive 651386 001 DVD RW and CD RW SuperMulti Double Layer Drive 651387 001 4 Optical drive bracket included with optical drive 5 Brackets for hard drive and solid state drive included with hard drive and solid state drive Hard Drive Hardware Kit no...

Page 35: ...Plastics Kit Item Description Spare part number Plastics Kit 651376 001 1 Optical drive weight saver 2 ExpressCard blank 3 RJ 11 jack cover Plastics Kit 27 ...

Page 36: ...t reader board 651364 001 HP 2560 Series Docking Station 651385 001 Internal microphone module 642798 001 Power button board 651360 001 Power cords For use in Argentina 490371 D01 For use in Australia and New Zealand 490371 011 For use in Brazil 490371 202 For use in Canada and the United States 490371 001 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For us...

Page 37: ...a b g n WLAN module for use in Albania Algeria Angola Argentina Aruba Australia Austria the Bahamas Bahrain Bangladesh Belgium Benin Bolivia Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Cayman Islands the Central African Republic Chad Chile Colombia the Congo Costa Rica Croatia Cyprus the Czech Republic and Slovakia Denmark Djibou...

Page 38: ...1954 001 Intel Centrino Advanced N 6205 2x2 a b g n WiFi Adapter 632155 001 HP hs2340 HSPA Mobile Broadband Module 632417 001 Battery 3 cell 31 Wh 2 8 Ah Li ion battery 632419 001 Battery 6 cell 55 Wh 2 8 Ah Li ion battery 632421 001 Battery 6 cell 62 Wh 2 8 Ah Li ion battery 632423 001 Battery 9 cell 100 Wh 3 0 Ah Li ion battery 633252 001 750 GB 7200 rpm 9 50 mm 6 35 cm 2 50 in SATA hard drive i...

Page 39: ...5 001 Top cover for use only with computer models equipped with a fingerprint reader includes fingerprint reader board and cable TouchPad board and cable TouchPad button board and cable and TouchPad bracket 651376 001 Plastics Kit NOTE See Plastics Kit on page 27 for more Plastics Kit spare part information 651377 001 Speakers 651378 001 Fan 651379 001 Heat sink includes replacement thermal materi...

Page 40: ...for use in Russia includes cable 651390 261 Keyboard for use in Bulgaria includes cable 651390 281 Keyboard for use in Thailand includes cable 651390 291 Keyboard for use in Japan includes cable 651390 A41 Keyboard for use in Belgium includes cable 651390 A81 Keyboard for use in the Czech Republic and Slovakia includes cable 651390 AB1 Keyboard for use in Taiwan includes cable 651390 AD1 Keyboard ...

Page 41: ...Spare part number Description 656623 001 Display Miscellaneous Kit 658267 001 Display Panel Support Kit includes display enclosure and antenna Sequential part number listing 33 ...

Page 42: ...nclude some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply ...

Page 43: ...rting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in ...

Page 44: ...cautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table ...

Page 45: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 46: ... between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static...

Page 47: ...l number and model number provided on the service tag located inside the battery bay Component Description 1 Product name The product name affixed to the front of the computer 2 Serial number An alphanumeric identifier that is unique to each product 3 Product part number The identifier that provides specific information about the product s hardware components The part number helps a service techni...

Page 48: ...Computer feet The computer feet are hot melted to the base enclosure in the locations illustrated below 40 Chapter 4 Removal and replacement procedures ...

Page 49: ...omputer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release l...

Page 50: ... 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 Remove the service access cover 1 Position the computer with the battery bay toward you 2 Slide the release latch 1 and then slide the cover toward...

Page 51: ...he computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 Remove the SIM 1 Press in on the SIM 1 ...

Page 52: ...ng the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the service access cover see Service access cover on page 42 Remove the fan and heat sink 1 Position the computer upside down with the battery bay toward you 2 Disconnect the fan cable 1 from the system board 3 Loosen the two Phillips M2 0x4 0 captive screw...

Page 53: ...t clears the base enclosure 2 7 Remove the heat sink 3 NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and processor each time the heat sink is removed Replacement thermal material is included with heat sink processor and system board spare part kits Reverse this procedure to install the fan and heat sink Component replacement procedures 45 ...

Page 54: ...Hz 3 MB L3 cache 4 threads standard voltage 35 W 638039 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power...

Page 55: ... and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle embossed on the processor slot when you install the processor Reverse this procedure to install the processor Component replacement procedures 47 ...

Page 56: ... and then click Next 6 Under Step 2 Select a Download click the BIOS link 7 Click the link for the most recent BIOS 8 Click the Download button and then follow the on screen instructions Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2...

Page 57: ...g the module away from the slot at an angle NOTE The memory module is designed with a notch 4 to prevent incorrect insertion into the memory module slot Reverse this procedure to install the memory module Component replacement procedures 49 ...

Page 58: ...perating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the service access cover see Service access cover on page 42 Remove the Bluetooth module 1 Disconnect the Bluetooth module ...

Page 59: ...ve the module 3 6 If the Bluetooth module cable must be replaced disconnect the cable from the Bluetooth module Reverse the above procedure to install the Bluetooth module Component replacement procedures 51 ...

Page 60: ...er cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the service access cover see Service access cover on page 42 6 Remove the Bluetooth module see Bluetooth module on page 50 Remove the speaker 1 Disconnect the speaker cable 1 from the system board 2 Remove the Phillips M2 0 3 0 screw 2 and the two Phillips M2 0 7 0 s...

Page 61: ...t and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the service access cover see Service access cover on page 42 Remove the optical drive 1 Position the computer with the right side toward you 2 Loosen the Phillips M2 5x8 0 captive screw 1 that secures the optical drive to the computer 3 Apply outward pressure to the back of the optical drive...

Page 62: ...6 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive 54 Chapter 4 Removal and replacement procedures ...

Page 63: ... Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the service access cover see Service access cover on page 42 Remove the modem module 1 Remove the Phillips M2 0 3 0 screw 1 that secures the...

Page 64: ... module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Re...

Page 65: ... the module 3 away from the slot at an angle NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WWAN module Component replacement procedures 57 ...

Page 66: ...eone Slovenia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Vincent and the Grenadines Suriname Sweden Switzerland Taiwan Tanzania Thailand Togo Tunisia Turkey Ukraine the United Arab Emirates the United Kingdom the United States Virgin Islands Uruguay Uzbekistan Venezuela Vietnam Yemen Zimbabwe 582564 002 Broadcom 4313AGN 802 11a b g n WLAN module 593836 001 Intel Centrino Ultima...

Page 67: ...cable is connected to the WLAN module Aux terminal 2 Remove the two Phillips M2 5 6 0 screws that secure the WLAN module to the computer 2 The edge of the module opposite the socket rises 3 Pull the module 3 away from the slot at an angle NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WLAN module Component replacement procedures 5...

Page 68: ...er If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove ...

Page 69: ... from the drive 5 If it is necessary to replace the drive bracket remove the two Phillips M3 0x3 0 screws 1 on each side of the drive and then lift the bracket 2 away from the drive Reverse this procedure to reassemble and install the drive Component replacement procedures 61 ...

Page 70: ...1380 281 Japan 651380 291 Turkey 651380 141 Latin America 651380 161 The United Kingdom and Singapore 651380 031 The Netherlands 651380 B31 The United States 651380 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all exter...

Page 71: ...ter on its left side and then press on the keyboard through the opening where the fan was removed 4 Carefully turn the computer right side up with the front toward you 5 Rotate the keyboard forward until it rests upside down on the palm rest 1 6 Disconnect the mouse cable 2 from the system board 7 Open the ZIF connector 3 for the keyboard cable and then remove the cable 4 Component replacement pro...

Page 72: ...8 Remove the keyboard 5 Reverse this procedure to install the keyboard 64 Chapter 4 Removal and replacement procedures ...

Page 73: ...e computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and the following components a Service access cover see Service access cover on page 42 b Keyboard see Keyboard on page 62 Remove the RTC battery 1 Disconnect the RTC cable 1 from the system board ...

Page 74: ...ry see Battery on page 41 b Service access cover see Service access cover on page 42 c SIM see SIM on page 43 d Fan and heat sink see Fan and heat sink on page 44 e Bluetooth module see Bluetooth module on page 50 f Speaker see Speaker on page 52 g Optical drive see Optical drive on page 53 h Hard drive or solid state drive see Hard drive or solid state drive on page 60 i WWAN see WWAN module on p...

Page 75: ...move the three Phillips M2 0x7 0 screws 1 at the front of the computer and the three Phillips M2 0x3 0 screws 2 in the optical drive bay 8 Remove the three screw covers 3 and the five Torx 8 2 5x7 0 screws 4 along the outside edges 9 Remove the three Phillips M2 0x3 0 screws 5 and the two Phillips M1 6 pan head screws 6 from the battery bay NOTE Remove the two pan head screws with a Phillips 0 scr...

Page 76: ...10 Remove the base enclosure 7 68 Chapter 4 Removal and replacement procedures ...

Page 77: ... Battery on page 41 and the following components a Service access cover see Service access cover on page 42 b Keyboard see Keyboard on page 62 c Base enclosure see Base enclosure on page 66 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory modules see Memory module on page 48 WWAN m...

Page 78: ...ew 1 that secures the system board to the top cover Use the optical drive connector 2 to lift the left side of the system board until it rests at an angle and then remove the system board 3 Reverse this procedure to install the system board 70 Chapter 4 Removal and replacement procedures ...

Page 79: ...Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components a Service access cover see Service access cover on page 42 b Base enclosure see Base enclosure on page 66 c S...

Page 80: ...s 1 that secure the TouchPad to the top cover 6 Slide the TouchPad away from you until the front edge 2 clears the lip of the top cover Then lift the TouchPad 3 up 7 Release the TouchPad cable 4 from the ZIF connector 5 and then remove the cable 6 Reverse this procedure to install the TouchPad and the top cover 72 Chapter 4 Removal and replacement procedures ...

Page 81: ...ging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components a Service access cover see Service access cover on page 42 b Keyboard see Keyboard on page 62 c Base enclosure see Base enclosure on page 66 d Top cover see Top cover on page 71 Remove the power button board 1 Remove the ta...

Page 82: ...hen unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components a Service access cover see Service access cover on page 42 b Keyboard see Keyboard on page 62 c Base enclosure see Base enclosure on page 66 d Top cover see Top cover on page 71 Remove the function button board 1 Press down on the plastic clip 1 to release the metal ...

Page 83: ...he AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components a Service access cover see Service access cover on page 42 b Keyboard see Keyboard on page 62 c Base enclosure see Base enclosure on page 66 d Top cover see Top cover on page 71 Remove the fingerprint board 1 Remove the Phillips M2 0x3 0 screw 1 fro...

Page 84: ...he AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components a Service access cover see Service access cover on page 42 b Keyboard see Keyboard on page 62 c Base enclosure see Base enclosure on page 66 d Top cover see Top cover on page 71 Remove the smart card reader board and bracket 1 Open the ZIF connector 1 for the smart card cable and re...

Page 85: ...mbly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remov...

Page 86: ...ay enclosure will be unsupported when the screws are removed To prevent damage to the display enclosure support it before removing the screws in the next step 5 Remove the four Phillips M2 5x4 0 screws 1 that secure the display hinge covers and the bottom bracket to the computer 6 Remove the two Phillips M2 0x2 0screws 2 at the top corners of the display enclosure 7 Carefully close the display 1 7...

Page 87: ...ard 9 Lift the tape 3 that secures the display cable to the back of the display panel 10 Remove the cable from the display panel 4 11 Remove the two Phillips M3 0x2 0 screws 1 from each display bracket 12 Lift the display panel 2 away from the brackets Component replacement procedures 79 ...

Page 88: ...on turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 and then remove the following components a Display panel see Display pane...

Page 89: ...Pull the display brackets 1 toward the outside edges of the display enclosure and remove the brackets 2 2 Slide the inside hinge covers 3 toward the inside of the brackets Slide the outside hinge covers 4 toward the outside of the brackets Reverse this procedure to reassemble the display components Component replacement procedures 81 ...

Page 90: ...er and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key...

Page 91: ...low these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select File Restore defaults 4 Follow the on screen instructions 5 To save your changes and exit click the Save icon in the lower right corner of the screen and...

Page 92: ...ies the system components needed for starting the computer Run in Test Runs a comprehensive check on system memory Hard Disk Test Runs a comprehensive self test on any hard drive in the system Memory Test Runs a comprehensive test on any memory installed in the computer Battery Test Runs a comprehensive test on any batteries installed in the computer Error Log Displays a log file if any errors hav...

Page 93: ...ty questions and answers used if you forget your password Anti Theft AT P Enable disable Anti Theft Protection DriveLock Passwords Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable dis...

Page 94: ...nable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidire...

Page 95: ...y default Enable disable HP QuickWeb enabled by default Enable disable HP QuickWeb Write Protect disabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Multi Core CPU enabled by default Intel HT Technology enabled by default Enable disable Wake on USB enabled by...

Page 96: ...vice enabled by default Enable disable the integrated camera enabled by default Enable disable the Power Monitor Circuit enabled by default Enable disable the audio device enabled by default Enable disable a modem device enabled by default Enable disable the microphone enabled by default Enable disable the internal speakers enabled by default Port Options NOTE NOTE All port options are enabled by ...

Page 97: ...upport Enable disable Unconfigure AMT on next boot Select Terminal Emulation Mode ANSI VT100 Enable disable Firmware Progress Event Support Enable disable Initiate Intel CIRA Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Computer Setup menus 89 ...

Page 98: ...1 F to 95 F Relative humidity Operating 10 to 90 Nonoperating 5 to 90 Maximum altitude unpressurized Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for p...

Page 99: ... 2 cm 10 3 in Diagonal 30 8 cm 12 1 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 180 nits typical Backlight LED Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 20 40 vertical typical 31 75 cm 12 50 in display specifications 91 ...

Page 100: ...ding setting Single track 1 5 ms 3 ms 3 ms 3 ms Average 11 ms 13 ms 13 ms 13 ms Maximum 22 ms 24 ms 24 ms 24 ms Logical blocks 1 465 149 168 976 752 240 625 121 433 488 376 120 Disk rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive sp...

Page 101: ...VD RW DVD R DVD RW DVD RAM CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode...

Page 102: ...eo CD Multisession CD Photo cD CDEXTRA Portfolio CD R CD RW CDR CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM CD R and CD RW Access time CD DVD Random 110 ms 130 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 3 600 KB sec 94 Chapter 6 Specifications ...

Page 103: ...estore provides the following options Creating a system repair disc select models only Backing up individual files and folders Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perfo...

Page 104: ...the entire screen press fn prt sc 3 Open a word processing document and then select Edit Paste The screen image is added to the document 4 Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer NOTE DVDs and DVDs w...

Page 105: ...sks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformattin...

Page 106: ...eck for the presence of the HP Recovery partition click Start right click Computer click Manage and then click Disk Management NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DV...

Page 107: ... operating system DVD follow these steps NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next 6 Select Repair your computer 7 Follow the on scree...

Page 108: ... screen image is added to the document 4 Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the n...

Page 109: ...ompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the comp...

Page 110: ... press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press F11 for recovery message is displayed on the screen 5 Follow the on screen instructions Using a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot t...

Page 111: ...6 Select Repair your computer 7 Follow the on screen instructions Windows Vista 103 ...

Page 112: ...uirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage r...

Page 113: ...t be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard ...

Page 114: ...ndle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This sect...

Page 115: ...ws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 107 ...

Page 116: ...y to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 108 Chapter 9 Recycling ...

Page 117: ...ews 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Display 109 ...

Page 118: ...oving and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame 19 Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 110 Chapter 9 Recycling ...

Page 119: ...22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 111 ...

Page 120: ...skette drive precautions 35 display assembly removal 80 spare part number 80 display enclosure spare part number 31 display enclosure spare part number 25 Display Hinge Kit spare part number 24 31 display panel product description 1 removal 77 spare part number 20 24 30 77 display panel cable spare part number 25 31 display port identifying 12 display specifications 91 docking connector identifyin...

Page 121: ...oval 60 spare part number 22 60 Media Card Reader identifying 12 memory module product description 1 removal 48 spare part number 22 30 48 Menu key identifying 10 microphone audio in jack identifying 12 microphone product description 2 model name 1 modem module removal 55 spare part number 22 55 modem product description 2 mute light identifying 7 N num lk key identifying 10 num lock light 7 O ope...

Page 122: ...state drive spare part number 31 solid state drive product description 2 removal 60 spare part number 22 31 60 spare part number fan 44 heat sink 44 speaker removal 52 spare part number 23 31 52 speaker hole identifying 11 16 specifications computer 90 display 91 DVD ROM Drive 94 DVD RW and CD RW SuperMulti Double Layer Drive 93 hard drive 92 optical drive 93 94 Start key identifying 10 static shi...

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HP EliteBook 2560p, Maintenance And Service Manual

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