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Getting Started

 15

Product Information and Troubleshooting

The computer is unusually warm

It is normal for the computer to feel warm to the touch while it is in use. But if the computer 
feels 

unusually

 warm, it may be overheating because a vent is blocked. 

If you suspect that the computer is overheating, turn off the computer to allow the computer 
to cool to room temperature. Then be sure to keep all vents free from obstructions while you 
are using the computer.

Å

WARNING:

 

To reduce the possibility of heat-related injuries or of overheating the computer, 

do not place the computer directly on your lap or obstruct the computer air vents. Use the 

computer only on a hard, flat surface. Do not allow another hard surface, such as an 

adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block 

airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as 

pillows or rugs or clothing, during operation. The computer and the AC adapter comply 

with the user-accessible surface temperature limits defined by the International Standard for 

Safety of Information Technology Equipment (IEC 60950).

The fan in the computer starts up automatically to cool internal components and prevent 
overheating. It is normal for the internal fan to cycle on and off during routine operation.

An external device is not working

Follow these suggestions if an external device does not function as expected:

Turn on the device according to the manufacturer’s instructions. 

Be sure that all device connections are secure.

Be sure that the device is receiving electrical power.

Be sure that the device, especially if it is older, is compatible with the operating system. 

Be sure that the correct drivers are installed and updated. 

If a WLAN connection is not working as expected, follow these suggestions:

Be sure that the wireless lights on the computer are blue. 

Be sure that the computer wireless antennas are free from obstructions.

Be sure that the DSL or the cable modem and its power cord are properly connected, 
and the lights are on.

If applicable, be sure that the wireless router (access point) is turned on and properly 
connected to the DSL or the cable modem.

Disconnect and then reconnect all cables, and turn the power off and then back on.

For more information on wireless technology, refer to the relevant Help topics and Web 
site links in Help and Support.

The WLAN connection is not working

Summary of Contents for EliteBook 2540P

Page 1: ...GETTING STARTED ...

Page 2: ... TERMS OF THE HP EULA IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT HARDWARE AND SOFTWARE WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE For any further information or for requesting a full refund of the PC please contact your local point of sale the seller Looking for more user guides They are on your computer ...

Page 3: ...ormation contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition March 2010 Document Part ...

Page 4: ...y vary 1 Unpack the box Component Component 1 Computer 4 Country or region specific modem cable adapter select models only 2 AC adapter 5 Power cord 3 Battery 6 Modem cable select models only Modem cables batteries and power cords vary in appearance by country or region ...

Page 5: ...lugging the power cord from the computer If provided with a 3 pin attachment plug on your power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature Leave the computer connected to external power until the battery is fully charged and the battery light turns off ...

Page 6: ...Getting Started 3 Basic Setup If the computer will not start up be sure that the power cord and AC adapter connections are secure 4 Open the computer 5 Turn on the computer ...

Page 7: ...e you through setting up and registering your computer After you respond to the setup prompt you must complete the entire setup process without interruption Select your language carefully On some models the languages you do not choose are deleted from the system and cannot be restored during software setup 6 Set up the software ...

Page 8: ...low the on screen instructions ÅWARNING To reduce the risk of serious injury read the Safety Comfort Guide It describes proper workstation setup and proper posture health and work habits for computer users The Safety Comfort Guide also provides important electrical and mechanical safety information To access this document click Start click Help and Support and then click User Guides or refer to th...

Page 9: ...k up your system on a regular basis to maintain a reasonably current backup In Windows XP Professional use the Windows Backup utility to create a backup Click Start click All Programs click Accessories click System Tools and then click Backup Follow the on screen instructions to back up your files In Windows XP Home copy data files to a USB external hard drive purchased separately Recovering In ca...

Page 10: ...s packaged in compressed files called SoftPaqs Some BIOS updates may be packaged in compressed files called ROMPaqs Some download packages contain a file named Readme txt which contains information about installing and troubleshooting the file Readme txt files included with ROMPaqs are provided in English only You can also access software updates by obtaining the Support Software disc purchased se...

Page 11: ...to http www hp com support 3 Select your country or region 4 Click the option for software and driver downloads and then type your computer model number in the product box 5 Press enter 6 Follow the on screen instructions To update the BIOS first determine what BIOS version you currently have and then download and install the new BIOS Determining the BIOS version BIOS version information also know...

Page 12: ...n the product box and then press enter 3 Click your specific product from the models listed 4 Click your operating system 5 Follow the on screen instructions to access the BIOS update you want to download Make a note of the download date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive 6 At the download area perform t...

Page 13: ...our specific product in the models listed 4 Click your operating system 5 When the list of updates is displayed click an update to open a window containing additional information 6 Click Download 7 Click Run to install the updated driver without downloading the file or Click Save to save the file to your computer When prompted select a storage location on your hard drive After the file is download...

Page 14: ...ng specifications This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments Input power Input power Rating Operating voltage 18 5 V dc 3 5 A 65 W Operating current 3 5 A Operating environment Factor Metric...

Page 15: ...er use is at the discretion of the airline If you plan to use the computer during a flight check with the airline in advance If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless dev...

Page 16: ... keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris If you experience computer problems perform these troubleshooting steps in the order provided until the problem is reso...

Page 17: ...er screen press fn f4 Software is functioning abnormally Follow these suggestions if the software becomes unresponsive or responds abnormally Restart the computer In Windows XP Home click Start click Turn Off Computer and then click Restart In Windows XP Professional click Start click Turn Off Computer click Restart and then click OK If you have been registered to a domain the button you click wil...

Page 18: ...n Technology Equipment IEC 60950 The fan in the computer starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation An external device is not working Follow these suggestions if an external device does not function as expected Turn on the device according to the manufacturer s instructions Be sure that ...

Page 19: ...cal support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone numbers Locate an HP service center Service Tag Information The service tag located inside the battery bay provides important information that you may need when contacting technical support 3 5 1 Serial number 4 Warranty period 2 Product name...

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