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6.

Connect the Type-B connector of the USB upstream cable to the USB upstream port on the rear of the

monitor. Then connect the cable’s Type A-connector to the USB downstream port on the source device.

(23.8–inch model only)

7.

To enable sound from the monitor’s speakers, connect one end of an audio cable (not included with the

monitor) to the audio-in jack on the monitor and the other end to the audio-out jack on the source

device.

10

Chapter 1 Getting Started

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Summary of Contents for E243M

Page 1: ...User Guide ...

Page 2: ...d services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Product notice This guide describes features that are common to most models Some features may not be available on your product To access th...

Page 3: ...IMPORTANT Indicates information considered important but not hazard related for example messages related to property damage A notice alerts the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software Also contains essential information to explain a concept or to complete a task NOTE Contains additional information to emphasize ...

Page 4: ...iv About This Guide ...

Page 5: ... 17 2 Using the monitor 18 Software and utilities 18 The Information file 18 The Image Color Matching file 18 Installing the INF and ICM files 18 Installing from the optical disc available in select regions 18 Downloading from the web 18 Using the on screen display OSD menu 19 Assigning the function buttons 20 Camera 21 Using Auto Sleep Mode 22 Adjusting Low Blue Light Mode 22 3 Support and troubl...

Page 6: ... Appendix A Technical specifications 29 60 5 cm 23 8 inch model 29 68 5 cm 27 inch model 30 Preset display resolutions 30 60 5 cm 23 8 inch and 68 5 cm 27 inch models 30 60 5 cm 23 8 inch and 68 5 cm 27 inch models 31 Entering user modes 31 Energy saver feature 31 Appendix B Accessibility 32 Supported assistive technologies 32 Contacting support 32 vi ...

Page 7: ...power cords for the computer and its peripheral devices such as a monitor printer scanner to some form of surge protection device such as a power strip or uninterruptible power supply UPS Not all power strips provide surge protection the power strips must be specifically labeled as having this capability Use a power strip whose manufacturer offers a damage replacement policy so you can replace the...

Page 8: ... hub with one upstream port connects to the computer and two downstream ports connect to USB devices USB BM to AM cable provided to connect the monitor s USB hub to the USB connector on the computer 23 8 inch model only USB CM to AM cable provided to connect the monitor s USB hub to the USB connector on the computer 27 inch model only Plug and Play capability if supported by your operating system ...

Page 9: ...uct Notices provided on the optical disc if one is included with your product NOTE When a device is connected to the headphone jack the monitor speakers are disabled 3 Power connector Connects the power cord 4 DisplayPort port Connects the DisplayPort cable to the source device 5 HDMI port Connects the HDMI cable to the source device 6 VGA port Connects the VGA cable to the source device 7 Audio l...

Page 10: ...e is connected to the headphone jack the monitor speakers are disabled 3 Master power switch Turns off all power to the monitor NOTE Putting the switch in the Off position will yield the lowest power state for the monitor when not in use 4 Power connector Connects the power cord 5 USB Type C port Connects the USB CM CM or CM AM cable from the source device to the monitor 6 DisplayPort port Connect...

Page 11: ...Mute microphone button Press to mute or activate the camera microphone Illuminates amber when microphone is muted 8 Mute speaker button Press to mute or activate the speakers Illuminates amber when speakers are muted 9 Reject Hang up button Press to decline or end a call Green light and red light blink when there is an incoming call 10 Menu button Press to open the OSD menu select a menu item from...

Page 12: ...go sml Setting up the monitor Installing the monitor stand IMPORTANT To prevent damage to the monitor do not touch the surface of the LCD panel Pressure on the panel may cause nonuniformity of color or disorientation of the liquid crystals If this occurs the screen will not recover to its normal condition 1 Position the monitor facedown on a flat surface covered by a clean dry cloth 2 Slide the to...

Page 13: ...es through the cable routing hole in the center of the stand 3 Connect a video cable NOTE The monitor will automatically determine which inputs have valid video signals The inputs can be selected by pressing the Menu button to access the on screen display OSD menu and selecting Input Control Connect one end of a VGA cable to the VGA connector on the rear of the monitor and the other end to the VGA...

Page 14: ...rt on the rear of the monitor and the other end to the DisplayPort port on the source device Connect one end of an HDMI cable not provided to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device 8 Chapter 1 Getting Started ...

Page 15: ... delivery up to 15 W 5 V 3 A 5 Connect a cable to the USB upstream port on the rear of the monitor provides data transaction to display USB Type A ports Connect the Type C connector of the USB upstream cable to the USB upstream port on the rear of the monitor Then connect the cable s Type A connector to the USB downstream port on the source device 27 inch model only Setting up the monitor 9 ...

Page 16: ...able s Type A connector to the USB downstream port on the source device 23 8 inch model only 7 To enable sound from the monitor s speakers connect one end of an audio cable not included with the monitor to the audio in jack on the monitor and the other end to the audio out jack on the source device 10 Chapter 1 Getting Started ...

Page 17: ...ortant safety feature Plug the power cord into a grounded earthed AC outlet that is easily accessible at all times Disconnect power from the equipment by unplugging the power cord from the AC outlet For your safety do not place anything on power cords or cables Arrange them so that no one may accidentally step on or trip over them Do not pull on a cord or cable When unplugging the power cord from ...

Page 18: ...usting the monitor 1 Tilt the monitor panel forward or backward to set it to a comfortable eye level 2 Swivel the monitor panel to the left or right for the best viewing angle 12 Chapter 1 Getting Started ...

Page 19: ...tion 1 b Pivot the monitor panel clockwise or counter clockwise 90 from landscape to portrait orientation 2 CAUTION If the monitor is not in full height and full tilt position when pivoting the bottom right corner of the monitor panel will come in contact with the base and potentially cause damage to the monitor NOTE To view information on the screen in portrait mode you can install the HP Display...

Page 20: ...covered by the warranty NOTE If pressing the power button has no effect the Power Button Lockout feature may be enabled To disable this feature press and hold the monitor power button for 10 seconds NOTE You can disable the power light in the OSD menu Press the Menu button on the front of the monitor and then select Power Control Power LED Off When the monitor is powered on a Monitor Status messag...

Page 21: ...et CAUTION This monitor supports the VESA industry standard 100 mm mounting holes To attach a third party mounting solution to the monitor panel use four 4 mm 0 7 pitch 10 mm long screws Longer screws may damage the monitor panel It is important to verify that the manufacturer s mounting solution is compliant with the VESA standard and is rated to support the weight of the monitor panel For best p...

Page 22: ...that the monitor is turned off and all cables are disconnected 1 Disconnect and remove all cables from the monitor 2 Position the monitor facedown on a flat surface covered by a clean dry cloth 3 Push up on the latch near the bottom center of the monitor 1 4 Swing the bottom of the stand up until the mounting plate clears the recess in the panel 2 5 Slide the stand out of the recess 16 Chapter 1 G...

Page 23: ...screws from the VESA holes located on the rear of the monitor panel 2 Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the monitor panel Setting up the monitor 17 ...

Page 24: ...iles that are used in conjunction with graphics programs to provide consistent color matching from monitor screen to printer or from scanner to monitor screen This file is activated from within graphics programs that support this feature NOTE The ICM color profile is written in accordance with the International Color Consortium ICC Profile Format specification Installing the INF and ICM files Afte...

Page 25: ...menu choices The on screen button labels vary depending on which menu or submenu is active The following table lists the menu selections in the OSD main menu Main Menu Description Brightness Adjusts the brightness level of the screen The factory default is 90 Contrast Adjusts the contrast level of the screen The factory default is 80 Color Control Selects and adjusts the screen color Input Control...

Page 26: ...o a comfortable viewing light 4 Next Active Input function button 1 assignable Switches the monitor s input source to the next active input You can change the function buttons from their default values so that when the buttons are activated you can quickly access commonly used menu items To assign the function buttons 1 Press one of the four front bezel buttons to activate the buttons and then pre...

Page 27: ... use the camera on the monitor in the following ways Stream online video conferences Send and receive Instant messages Schedule meetings Maintain security over conversations To release the camera press it down to unlock it To close the camera press it down until it locks Camera 21 ...

Page 28: ...leep Mode 6 Select Off Adjusting Low Blue Light Mode Decreasing the blue light emitting from the display reduces the blue light exposure to your eyes HP monitors provide a setting to reduce blue light output and create a more relaxing and less stimulating image while you read content on the screen To adjust your monitor to a comfortable viewing light follow the steps below To adjust the blue light...

Page 29: ...el Volume is muted Press up on the volume control to unmute the volume Volume is turned down in the OSD Open the OSD select Audio Control Volume and adjust the volume scale Headphones are plugged in Unplug the headphones The speakers are disabled when the headphones are plugged in Check Video Cable is displayed on the screen Monitor video cable is disconnected Connect the appropriate video signal ...

Page 30: ... this procedure can correct the following image quality conditions Fuzzy or unclear focus Ghosting streaking or shadowing effects Faint vertical bars Thin horizontal scrolling lines An off center picture To use the auto adjustment feature 1 Allow the monitor to warm up for 20 minutes before adjusting 2 Press the Menu button and then select Image Control Auto Adjustment from the OSD menu If the res...

Page 31: ...djusting the values until the distortion disappears To restore the factory settings select Yes from the Factory Reset menu in the on screen display To eliminate vertical bars Clock 1 Press the Menu button on the monitor front bezel to open the OSD menu and then select Image Control 2 Select Clock and Phase 3 Use the function buttons on the monitor front bezel that display up and down arrow icons t...

Page 32: ... using your monitor go to http www hp com support Select Find your product and then follow the on screen instructions To resolve a hardware or software problem go to http www hp com support Use this site to get more information about your product including links to discussion forums and instructions on troubleshooting You can also find information on how to contact HP and open a support case NOTE ...

Page 33: ...and product number are located on a label on the rear of the monitor panel You may need these numbers when contacting HP about the monitor model NOTE You may need to partially pivot the monitor panel to read the label Locating the serial number and product number 27 ...

Page 34: ...burned in image are not covered under the HP warranty Slots and openings in the cabinet are provided for ventilation These openings must not be blocked or covered Never push objects of any kind into cabinet slots or other openings Do not drop the monitor or place it on an unstable surface Do not allow anything to rest on the power cord Do not walk on the cord Keep the monitor in a well ventilated ...

Page 35: ...inch diagonal Maximum weight unpacked 6 6 kg 14 55 lbs Dimensions include base Height highest position Height lowest position Depth Width 51 37 cm 36 37 cm 21 40 cm 53 88 cm 20 22 inches 14 32 inches 8 43 inches 21 21 inches Tilt 5 to 22 Swivel 45 2 Maximum graphic resolution 1920 x 1080 Optimum graphic resolution 1920 x 1080 Environmental requirements Operating temperature Storage temperature Sto...

Page 36: ...ity 5 to 35 C 20 to 60 C 41 to 95 F 4 to 140 F 5 to 95 non condensing 20 to 80 non condensing Power source 100 240 VAC 50 60 Hz Input terminal One Type C connector HDMI connector one DisplayPort connector one VGA connector Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults The monitor automatically recognizes these prese...

Page 37: ...here are at least 10 user modes that can be entered and stored Energy saver feature The monitors support a reduced power state The reduced power state will be entered into if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal Upon detecting the absence of these signals the monitor screen is blanked the backlight is turned off and the power light is tur...

Page 38: ...istive features NOTE For additional information about a particular assistive technology product contact customer support for that product Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users If you have an issue with a product or would like to tell us about accessibility features that have helped you please contact us at 888 2...

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