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HP dv6000z - Pavilion RD167-3 15.4" Notebook, Maintenance And Service Manual

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HP dv6000z - Pavilion RD167-3 15.4

Maintenance and Service Guide

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Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–2
1.2 Resett ing the Computer . . . . . . . . . . . . . . . . . . . . . .  1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . .  1–5
1.4 External Components  . . . . . . . . . . . . . . . . . . . . . . . .  1–6
1.5 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–21

2 Troubleshooting

2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . .  2–1

Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . .  2–1
Setup Utility Menus  . . . . . . . . . . . . . . . . . . . . . . . . .  2–5

2.2 Setup Utility in Windows Vista  . . . . . . . . . . . . . . . .  2–8

Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . .  2–8
Setup Utility Menus  . . . . . . . . . . . . . . . . . . . . . . . .  2–11

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . .  2–15

Summary of Contents for dv6000z - Pavilion RD167-3 15.4" Notebook

Page 1: ...618 003 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ... of its proprietor AMD the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shal...

Page 3: ...t allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safet...

Page 4: ... 1 3 Power Management 1 5 1 4 External Components 1 6 1 5 Design overview 1 21 2 Troubleshooting 2 1 Setup Utility in Windows XP 2 1 Using the Setup Utility 2 1 Setup Utility Menus 2 5 2 2 Setup Utility in Windows Vista 2 8 Using the Setup Utility 2 8 Setup Utility Menus 2 11 2 3 Troubleshooting Flowcharts 2 15 ...

Page 5: ... Kit 3 26 3 6 Miscellaneous 3 28 3 7 Sequential Part Number Listing 3 31 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 4 6 4 7 Grounding Equipment ...

Page 6: ... 6 Memory Module 5 12 5 7 RTC Battery 5 15 5 8 Mini Card Module 5 16 5 9 Optical Drive 5 21 5 10 Switch Cover 5 23 5 11 Keyboard 5 26 5 12 Speaker Assembly 5 30 5 13 Power Button Board 5 31 5 14 Display Assembly 5 33 5 15 Top Cover 5 46 5 16 Audio Board 5 52 5 17 Bluetooth Module 5 54 5 18 ExpressCard Assembly 5 56 5 19 USB Power Connector Board 5 59 5 20 System Board 5 61 5 21 Fan Heat Sink Assem...

Page 7: ...ervice Guide Contents 6 Specifications A Screw Listing B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index ...

Page 8: ...oduct Description The HP Pavilion dv6000 Notebook PC offers advanced modularity Intel Core Duo and Celeron and AMD Turion 64 Mobile Technology and Mobile AMD Sempron processors and extensive multimedia support HP Pavilion dv6000 Notebook PC ...

Page 9: ...tel Core Duo T2300E 1 66 GHz Intel Core Duo T2050 1 60 GHz Intel Celeron 440 1 86 GHz Intel Celeron 430 1 73 GHz Intel Celeron 420 1 60 GHz AMD Turion ML 60 2 0 GHz AMD Turion ML 56 1 8 GHz AMD Turion ML 52 1 6 GHz AMD Turion ML 50 1 6 GHz Mobile AMD Sempron 3500 1 8 GHz Mobile AMD Sempron 3400 1 8 GHz Mobile AMD Sempron 3200 1 6 GHz 15 4 inch WXGA 1280 768 TFT display with over 16 7 million color...

Page 10: ...support for Mini Card IEEE 802 11b and 802 11b g WLAN device Support for ExpressCard External 90 or 65 watt AC adapter with 3 wire power cord 6 cell or 12 cell Li Ion battery Stereo speakers with volume up and down buttons Integrated microphones select models only Support for the following optical drives DVD RW R and CD RW Double Layer Combo Drive with LightScribe DVD RW R and CD RW Double Layer C...

Page 11: ...steps also clear CMOS 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Computer For Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 7 RTC Battery for more information 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any batteries at this time ...

Page 12: ...t extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance ...

Page 13: ...r is off or in hibernation 2 Battery light On A battery is charging Blinking A battery that is the only available power source has reached a low battery condition When the battery reaches a critical low battery condition the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged...

Page 14: ...ice is turned on Amber All wireless devices are turned off 6 Consumer infrared lens select models only Receives a signal from the HP Remote Control 7 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 8 Audio out headphone jack Provides sound when connected to optional powered stereo speakers headphones ear buds a headset or tel...

Page 15: ...omponent Function 1 Security cable slot Attaches an optional security cable to the computer The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 S Video out jack Connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card 3 External monitor port Connects an external VGA monitor...

Page 16: ... models only Connects an optional audio or video device such as a high definition television set top box DVD player or any compatible digital or audio device 8 USB ports 2 Connect optional USB devices 9 1394 port select models only Connects an optional IEEE 1394 or 1394a device such as a camcorder 10 Digital Media Slot select models only Supports the following optional digital card formats Secure ...

Page 17: ...e shown below and described in Table 1 3 Right Side Components Table 1 3 Right Side Components Item Component Function 1 ExpressCard slot Supports optional ExpressCard 54 cards 2 Optical drive Reads an optical disc 3 USB port select models only Connects an optional USB device 4 Power connector Connects an AC adapter ...

Page 18: ...Product Description Maintenance and Service Guide 1 1 1 The computer keyboard components are shown below and described in Table 1 4 Keyboard Components ...

Page 19: ... Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Microsoft Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Arrow keys Move the cursor around the screen 7 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 8 num lock key En...

Page 20: ...Product Description Maintenance and Service Guide 1 13 The computer top components are shown below and described in Table 1 5 Top Components Part 1 ...

Page 21: ...ndby briefly press to exit standby In hibernation briefly press to exit hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures cannot be used press and hold the power button for at least 5 seconds to turn off the computer 5 Caps lock light On Caps lock is on 6 Volume mute button Mutes and restores speaker sound 7 Volume scroll zone Adjusts speaker volume Slide...

Page 22: ...Product Description Maintenance and Service Guide 1 15 The computer top components are shown below and described in Table 1 6 Top Components Part 2 ...

Page 23: ...llows you to select a multimedia program Off opens the music program or the Media menu which allows you to select a multimedia program In standby resumes from standby into Windows The media button does not affect the procedure for restoring from hibernation 2 DVD button When the computer is On opens the default DVD program to start a DVD in the optical drive Off opens QuickPlay to start a DVD in t...

Page 24: ...ause button When a disc is in the optical drive and is Not playing plays the disc Playing pauses the disc 5 Next fast forward button When a disc is playing in the optical drive Play the next track or chapter when pressed once Fast forwards when pressed with the fn key 6 Stop button When a disc is playing in the optical drive stops the current disc activity Table 1 6 Top Components Part 2 Continued...

Page 25: ...onents Item Component Function 1 TouchPad light Blue TouchPad is enabled Amber TouchPad is disabled 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left and right TouchPad buttons Function like the left and right buttons on an external mouse 4 TouchPad on off button Enables disables the TouchPad 5 TouchPad vertical scroll zone Scrolls up or down ...

Page 26: ... on the bottom of the computer are shown below and described in Table 1 8 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Battery bay Holds the battery 2 Battery release latch Releases the battery from the battery bay 3 Optical drive Reads an optical disc ...

Page 27: ...the RTC battery 5 Vents 5 Enable airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 Hard drive bay Holds the hard drive Table 1 8 Bottom Components Continued Item Component Function ...

Page 28: ...ore Duo and Celeron processors Keyboard and TouchPad Memory module Mini Card module ÄCAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These condi...

Page 29: ...allowances 2 1 Setup Utility in Windows XP The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working or will not load The utility reports information about the computer and provides settings for startup security and other preferences 1 Turn on or restart the computer in Windows 2 Before Windows opens and while the...

Page 30: ... screen Your preferences go into effect when the computer restarts in Windows Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a drop down list or to toggle a field for example an Enable Disable field use eith...

Page 31: ...t settings If the computer is not in the Setup Utility begin at step 1 If the computer is in the Setup Utility begin at step 2 1 To start the Setup Utility turn on or restart the computer in Windows and then press f10 while the prompt Press F10 to enter setup is displayed in the lower left corner of the screen 2 Select Exit Load Setup Defaults and then press f10 3 When the Setup Confirmation is di...

Page 32: ... is the prompt for a Network Service Boot The Press ESC to change boot order message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt to change the boot order Closing the Setup Utility You can close the Setup Utility with or without saving changes To close the Setup Utility and save your ch...

Page 33: ...lity closes the computer restarts in Windows Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options Some of the Setup Utility menu listed in this chapter may not be supported by your computer Main Menu Table 2 1 Main Menu Select To Do This System Information View and change the system time and date View identification information about the computer View sp...

Page 34: ... password Enter change or delete a power on password Table 2 3 System Configuration Menu Select To Do This Language Support Change the Setup Utility language Embedded WLAN Device Radio Enable disable an embedded wireless LAN device Embedded Bluetooth Device select models only Enable disable an embedded Bluetooth device select models only Enhanced SATA support select models only Enable disable enha...

Page 35: ...ble disable boot from CD ROM Floppy boot Enable disable boot from Floppy Internal Network Adapter boot Enable disable boot from Internal Network Adapter Boot Order Set the boot order for USB Floppy ATAPI CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter Table 2 4 Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self test on the hard drive Tabl...

Page 36: ...splayed in the lower left corner of the screen press f10 Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f10...

Page 37: ...select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while the Setup Utility is open press f1 Displaying System Information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1...

Page 38: ... instructions on the screen The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts Your password security and language settings are not changed when you restore the factory default settings Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users For more information about the S...

Page 39: ...e menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter When you use the f10 procedure you are offered an option to return to the Setup Utility When you use the Exit Saving Changes procedure the Setup Utility closes when you press enter To close the Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible p...

Page 40: ...tion information about the processor memory size system BIOS and keyboard controller version select models only Table 2 2 Security Menu Select To Do This Administrator password Enter change or delete an administrator password Power on password Enter change or delete a power on password Table 2 3 System Configuration Menu Select To Do This Language Support Change the Setup Utility language Enhanced...

Page 41: ...ROM Floppy boot Enable disable boot from Floppy Internal Network Adapter boot Enable disable boot from Internal Network Adapter Boot Order Set the boot order for USB Floppy ATAPI CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter Button Sound select models only Enable disable the Quick Launch Button tapping sound Video memory up to select models only Select the amount o...

Page 42: ...cs Menu Select To Do This Hard Disk Self Test Run a comprehensive self test on the hard drive On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select models only Run a comprehensive self test on a secondary hard drive ...

Page 43: ...rt 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive...

Page 44: ...rive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection Table 2 5 Troubleshooting Flowcharts Overview Continued ...

Page 45: ...ing device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker con...

Page 46: ...up on AC power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select models there is a separate reset button 2 On select models the computer can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchart ...

Page 47: ...Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another computer or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 48: ...seat AC adapter in computer and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 49: ...boards and replace damaged items Open computer Loose or damaged parts Y Close computer and retest Power on Done N Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 50: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 51: ...ss Video OK Video OK Done Done Check that computer is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove computer from docking device if connected...

Page 52: ...king device and power outlet N Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall computer into docking device Docking device operating Docking device operating Done Done Y Nonfunctioning docking device Remove computer replace docking device Test replacement docking device with new computer ...

Page 53: ...ocking device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connecti...

Page 54: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup Utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 55: ... to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove disc or diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Computer booted Done Y N...

Page 56: ...ding Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on disc or diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 57: ...sk message Bootable diskette in drive Install bootable diskette and reboot computer Check diskette for system files Try different diskette Nonsystem disk error OS loading Boot from another device Enable drive and cold boot computer Is diskette drive boot order correct Change boot priority using the Setup Utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup utilit...

Page 58: ...and reboot computer Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup Utility Done Reseat drive Y Y Y Y Y N N N N N Reset the computer Refer to Section 1 2 Resett ing the Computer for instr...

Page 59: ...udio N Computer in docking device if applicable Internal audio Audio Done Undock Audio Done Turn up audio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Y Y Y Y N N N Go to Flowchart 2 16 No Audio Part 2 Replace the docking device ...

Page 60: ... Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in computer if applicable Replace the following components individually retesting after each replacement Internal speakers Audio board if applicable ...

Page 61: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close computer plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 62: ...Keyboard operating properly Keyboard not operating properly External device works Replace system board Replace system board Connect computer to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable Y N Y N Done Done Keyboard operating properly ...

Page 63: ...t operating properly External device works Replace system board Replace system board Connect computer to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable Y N Y N Done Done Pointing device operating properly Pointing device operating properly ...

Page 64: ...dem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board Done N N N N Y Y Y Y Network or modem connection working Network or modem connection working ...

Page 65: ...apter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer ...

Page 66: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components ...

Page 67: ...15 4 inch WXGA TFT Antiglare 432298 001 431380 001 For use with full featured computer models without camera includes microphones 15 4 inch WXGA TFT with BrightView 15 4 inch WXGA TFT Antiglare 432299 001 432301 001 For use with defeatured computer models does not include camera camera cable or microphones 15 4 inch WXGA TFT with BrightView 15 4 inch WXGA TFT Antiglare 432296 001 432297 001 Refer ...

Page 68: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 69: ...erland Taiwan Turkey The United Kingdom The United States 441427 061 441427 131 441427 251 441427 171 441427 071 441427 111 441427 281 441427 141 441427 031 441427 001 For use only with computer models using Intel processors in the following countries or regions Japan Korea Poland 441427 291 441427 AD1 441427 241 Taiwan Thailand 441427 AB1 441427 291 For use only with computer models using AMD pro...

Page 70: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 71: ...ads For use only with full featured computer models using Intel processors For use only with defeatured computer models using Intel processors 434985 001 434986 001 For use only with full featured computer models using AMD processors For use only with defeatured computer models using AMD processors 431449 001 431448 001 Plastics Kit 438368 001 9a 9b 9c Includes ExpressCard slot bezel Hard drive co...

Page 72: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 73: ... 001 436900 001 441762 001 430897 001 436157 001 419437 001 441763 001 430898 001 Intel Celeron 440 1 86 GHz use with dv6200 Intel Celeron 430 1 73 GHz Intel Celeron 420 1 60 GHz 441761 001 436159 001 434735 001 AMD Turion ML 60 2 0 GHz AMD Turion ML 56 1 8 GHz AMD Turion ML 52 1 6 GHz AMD Turion ML 50 1 6 GHz 436257 001 431373 001 431372 001 431371 001 Mobile AMD Sempron 3500 1 80 GHz Mobile AMD ...

Page 74: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 75: ... America 433280 001 431362 001 431363 001 436369 001 13 Bluetooth module includes Bluetooth module cable 412766 002 14 USB power connector boards include USB power connector board cable For use with 90W AC adapters For use with 65W AC adapters 431446 001 431445 001 15 Audio boards For use with full featured computer models includes infrared lens For use with defeatured computer models does not inc...

Page 76: ...3 12 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 77: ... GB hard drive for use only with computer models using AMD processors 434415 001 Hard Drive Bracket Kit includes hard drive bracket and 4 screws used to secure the bracket to the hard drive 436156 001 19 Mini Card modules 802 11a b g WLAN Mini Card module for use only with computer models using Intel processors in the countries or regions listed below These countries or regions are categorized as ...

Page 78: ...3 14 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 79: ...Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 802 11a b g WLAN Mini Card module for use only with...

Page 80: ...3 16 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 81: ...ia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco T...

Page 82: ...3 18 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 83: ... 001 Antigua Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuan...

Page 84: ...3 20 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 85: ... for use only with computer models using Intel processors in Japan 407159 291 20 RTC battery includes 2 sided tape 431436 001 21 Memory modules PC2 5300 667 MHz 1 DIMM For use only with computer models using Intel processors 1024 MB 512 MB 256 MB 434742 001 434741 001 434740 001 For use only with computer models using AMD processors 1024 MB 512 MB 256 MB 431403 001 431402 001 431401 001 22 Optical...

Page 86: ... Part Number 1 Display bezels For use only with full featured computer models with camera sold at Best Buy includes camera and microphone openings For use with full featured computer models with camera includes camera and microphone openings For use with full featured computer models without camera includes microphone openings For use with defeatured computer models 436260 001 431388 001 433281 00...

Page 87: ...cable 431394 001 9 Display enclosures For use only with full featured computer models sold at Best Buy For use with full featured computer models For use with defeatured computer models 436261 001 431389 001 432919 001 Display hinge covers not illustrated For use only with full featured computer models sold at Best Buy For use with full featured computer models For use with defeatured computer mod...

Page 88: ...3 24 Maintenance and Service Guide Illustrated Parts Catalog 3 4 Mass Storage Devices Mass Storage Devices ...

Page 89: ...31406 001 431405 001 431404 001 40 GB hard drive for use only with computer models using Intel processors 434743 001 40 GB hard drive for use only with computer models using AMD processors 434415 001 Hard Drive Bracket Kit includes hard drive bracket and 4 screws used to secure the bracket to the hard drive 436156 001 2 Optical drives DVD RW R and CD RW Double Layer Combo Drive with LightScribe DV...

Page 90: ...3 26 Maintenance and Service Guide Illustrated Parts Catalog 3 5 Plastics Kit Plastics Kit Components ...

Page 91: ...stics Kit Spare Part Number Information Item Description Spare Part Number Plastics Kit 438368 001 1 2 3 Includes ExpressCard slot bezel Hard drive cover includes 2 captive screws secured by C clips Memory module compartment cover includes 2 captive screws secured by C clips ...

Page 92: ... 407941 001 Carrying case 418162 001 Composite S Video and audio input cable 407939 001 Headset 371693 001 Backpack 405527 001 HP Remote Control 407313 001 HP Remote Control 435743 001 Logo Kit 431434 001 Optical wired mouse 436238 001 RF cable 408485 001 RF input adapter cable 407940 001 TV tuner remote control 408479 001 USB infrared receiver 408483 001 Remote control ExpressCard 439128 001 Remo...

Page 93: ...Spain and Sweden 394279 021 Canada French Canada Latin America Thailand and the United States 394279 001 Denmark 394279 081 Israel 394279 BB1 Italy 394279 061 Korea 394279 AD1 Switzerland 394279 111 The United Kingdom and Hong Kong 394279 031 For use only with computer models using Intel processors in the following countries or regions Japan 394279 291 The People s Republic of China 394279 AA1 For...

Page 94: ...r models using Intel processors 434747 001 For use only with computer models using AMD processors 431432 001 Phillips PM3 0 3 0 screw Phillips PM2 5 10 0 screw Phillips PM2 5 7 0 screw Phillips PM2 5 5 0 screw Phillips PM2 5 4 0 screw Phillips PM2 0 6 0 Screw Phillips PM2 0 5 0 captive screw Phillips PM2 0 4 0 screw Phillips PM2 0 3 0 screw Table 3 5 Spare Parts Miscellaneous Continued Description...

Page 95: ...ce the Netherlands Norway Portugal Spain and Sweden 394279 031 Power cord for use in the United Kingdom and Hong Kong 394279 061 Power cord for use in Italy 394279 081 Power cord for use in Denmark 394279 111 Power cord for use in Switzerland 394279 291 Power cord for use only with computer models using Intel processors in Japan 394279 AA1 Power cord for use only with computer models using Intel p...

Page 96: ...ador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco The Netherlands New Zealand Norway Oman Panama Paraguay The Philippines Poland Portugal Romania 407159 002 802 11b g WLAN Mini Card module for use in the ROW countries or regions listed below China E...

Page 97: ...tia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco The Netherlands New Zealand Norway Oman Panama Paraguay The Philippines Poland Portugal Romania 407160 002 802 11a b g WLAN Mini Card module for...

Page 98: ...7674 002 802 11a b g WLAN Mini Card module for use only with computer models using Intel processors in the MOW2 countries or regions listed below Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Po...

Page 99: ...th computer models using Intel processors in Japan 407939 001 Composite S Video and audio input cable 407940 001 RF input adapter cable 407941 001 Analog TV tuner 408479 001 TV tuner remote control 408483 001 USB infrared receiver 408485 001 RF cable 412175 001 DVB T TV tuner 412766 002 Bluetooth module includes Bluetooth module cable 418162 001 Carrying case 419437 001 Intel Core Duo T2300E 1 66 ...

Page 100: ...s thermal pad 431375 001 Mobile AMD Sempron 3400 1 80 GHz processor includes thermal pad 431380 001 15 4 inch WXGA TFT Antiglare display assembly for use with full featured computer models with camera includes camera camera cable microphones and wireless antenna transceivers and cables 431386 001 15 4 inch WXGA SVA display panel with BrightView for use only with computer models using AMD processor...

Page 101: ...Hz 1 DIMM 431402 001 512 MB memory module for use only with computer models using AMD processors PC 5300 667 MHz 1 DIMM 431403 001 1024 MB memory module for use only with computer models using AMD processors PC 5300 667 MHz 1 DIMM 431404 001 60 GB hard drive 5400 rpm includes bracket and connector 431405 001 80 GB hard drive 5400 rpm includes bracket and connector 431406 001 100 GB hard drive 5400...

Page 102: ...le 431423 001 Switch cover for use with full featured computer models includes LED board and LED board cable 431426 001 Base enclosure for use with full featured computer models includes wireless switch 431428 001 Plastics Kit 431430 001 Rubber Feet Kit includes computer feet not illustrated 431432 001 Screw Kit for use only with computer models using AMD processors 431434 001 Logo Kit 431436 001 ...

Page 103: ...e camera camera cable or microphones 432297 001 15 4 inch WXGA TFT Antiglare display assembly for use with defeatured computer models includes wireless antenna transceivers and cables does not include camera camera cable or microphones 432298 001 15 4 inch WXGA TFT display assembly with BrightView for use with full featured computer models with camera includes camera camera cable microphones and w...

Page 104: ...82 001 Display bezel for use with defeatured computer models does not include camera opening or microphone openings 433289 001 Display Hinge covers for use with defeatured computer models includes left and right display hinge covers 434414 001 Mobile AMD Sempron 3500 1 80 GHz processor includes thermal pad 434415 001 40 GB hard drive for use only with computer models using AMD processors 5400 rpm ...

Page 105: ...01 Cable Kit 434985 001 Fan heat sink assembly for use only with defeatured computer models using Intel processors 434986 001 Fan heat sink assembly for use only with full featured computer models using Intel processors 435743 001 HP Remote Control II Plus 436238 001 Optical wired mouse 436257 001 AMD Turion ML 60 2 0 GHz processor includes thermal pad 436258 001 15 4 inch WXGA TFT display assembl...

Page 106: ...dels using AMD processors in Latin America 436156 001 Hard Drive Bracket Kit 436157 001 Intel Core Duo T5500 1 66 GHz processor 436158 001 Intel Core Duo T1350 1 86 GHz processor 436159 001 Intel Celeron 430 1 73 GHz processor 436238 001 Wired optical mouse 436900 001 Intel Core Duo T5200 1 66 GHz processor use with dv6200 438317 001 ExpressCard assembly 438368 001 Plastics Kit 438485 001 160 GB 5...

Page 107: ... models using AMD processors in Latin America 441427 171 Keyboard for use in Saudi Arabia 441427 221 Keyboard for use in the Czech Republic 441427 241 Keyboard for use only with computer models using Intel processors in Poland 441427 251 Keyboard for use in Russia 441427 281 Keyboard for use only with computer models using Intel processors in Thailand 441427 291 Keyboard for use only with computer...

Page 108: ... Israel 441427 DH1 Keyboard for use only with computer models using AMD processors in Denmark Finland Norway and Sweden 441761 001 Intel Celeron 440 1 86 GHz processor use with dv6200 441762 001 Intel Core Duo T2350 1 60 GHz processor use with dv6200 441763 001 Intel Core Duo T2060 1 60 GHz processor use with dv6200 Table 3 6 Spare Parts Sequential Part Number Listing Continued ...

Page 109: ...This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 and P1 screwdrivers Flat bladed screwdriver ...

Page 110: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 111: ...re that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive CD ROM drive or...

Page 112: ...ases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughou...

Page 113: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 114: ...t Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle thes...

Page 115: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 116: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 117: ...ement procedures There are as many as 81 screws in 8 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw sizes locations and usage ...

Page 118: ...uide Removal and Replacement Procedures 5 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location ...

Page 119: ...y Module 2 loosened to remove the memory module compartment cover 5 7 RTC Battery 0 5 8 Mini Card Module 2 Ä To prevent an unresponsive system and the display of a warning message install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country or region If you install a device and then receive a warning message remove t...

Page 120: ...lay inverter Display panel Display hinges Wireless antenna transceivers Microphones Camera cable 4 6 0 0 4 4 2 0 0 5 15 Top Cover 14 to remove the top cover 4 to remove the top cover support trim 5 16 Audio Board 2 5 17 Bluetooth Module 2 5 18 ExpressCard Assembly 4 5 19 USB Power Connector Board 2 5 20 System Board 2 5 21 Fan Heat Sink Assembly 4 5 22 Processor 1 loosened Disassembly Sequence Cha...

Page 121: ...re whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery by following these steps a Turn the computer upside down with the front panel toward you Battery Spare Part Number Information 12 cell 8 8 AHr 6 cell 4 0 AHr 432307 001 4...

Page 122: ...es b Slide and hold the battery release latch 1 to the left The front edge of the battery disengages from the computer c Lift the front edge of the battery 2 and swing it back d Remove the battery Removing the Battery Reverse the above procedure to install the battery ...

Page 123: ...puter models 200 GB 160 GB 120 GB 100 GB 80 GB 60 GB 441424 001 438485 001 431407 001 431406 001 431405 001 431404 001 40 GB hard drive for use only with computer models using Intel processors 434743 001 40 GB hard drive for use only with computer models using AMD processors 434415 001 Hard Drive Bracket Kit includes hard drive bracket and 4 screws used to secure the bracket to the hard drive 4361...

Page 124: ...two Phillips PM2 0 5 0 screws 1 that secure the hard drive cover to the computer 3 Lift the right side of the cover 2 and swing it to the left 4 Remove the hard drive cover The hard drive cover is included in the Plastics Kit spare part number 438368 001 Removing the Hard Drive Cover ...

Page 125: ...Replacement Procedures Maintenance and Service Guide 5 9 5 Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the computer 6 Remove the hard drive from the hard drive bay Removing the Hard Drive ...

Page 126: ...res 7 Remove the six Phillips PM3 0 3 0 screws 1 that secure the hard drive bracket to the hard drive 8 Lift the bracket 2 straight up to remove if from the hard drive Removing the Hard Drive Bracket Reverse the above procedure to install and reassemble the hard drive ...

Page 127: ...vice Guide 5 1 1 5 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 431430 001 The feet attach to the base enclosure in the locations illustrated below Computer Feet Locations ...

Page 128: ...uter for disassembly refer to Section 5 3 Memory Module Spare Part Number Information For use only with computer models using Intel processors 1024 MB 512 MB 256 MB 434742 001 434741 001 434740 001 For use only with computer models using AMD processors 1024 MB 512 MB 256 MB 431403 001 431402 001 431401 001 ...

Page 129: ...he memory module compartment cover to the computer 3 Lift the left side of the memory module compartment cover 2 and then swing it to the right 4 Remove the memory module compartment cover The memory module compartment cover is included in the Plastics Kit spare part number 431428 001 Removing the Memory Module Compartment Cover ...

Page 130: ... to release the memory module The edge of the module opposite the socket rises away from the computer 6 Slide the module 2 away from the socket at an angle Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Removing a Memory Module Reverse the above procedure to install a memory module ...

Page 131: ...r Section 5 6 3 Disconnect the RTC battery cable 1 from the system board 4 Remove the RTC battery 2 The RTC battery is secured to the computer by 2 sided tape All replacement RTC battery spare part kits include 2 sided tape Removing the RTC Battery Reverse the above procedure to install the RTC battery RTC Battery Spare Part Number Information RTC battery includes 2 sided tape 431436 001 ...

Page 132: ...ia Taiwan The United States Vietnam 802 11a b g WLAN Mini Card module for use only with computer models using Intel processors in the MOW2 countries or regions listed below 407674 002 Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus The Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Ital...

Page 133: ...es or regions listed below 407160 001 Antigua Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Lat...

Page 134: ...ados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco The Netherlands New Zealand Norway Oman Pan...

Page 135: ...on 5 6 802 11b g WLAN Mini Card module for use with all computer models in the ROW countries or regions listed below 407159 002 China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 802 11b g WLAN Mini Card module for use only with computer models using Intel processors in Japan 407159 291 Mini Card Module Spare Part Number Information Continued ...

Page 136: ...e module 4 Remove the two Phillips PM2 5 5 0 screws 2 that secure the Mini Card module to the computer The edge of the module opposite the socket rises away from the computer 5 Remove the module 3 by pulling it away from the socket at an angle Mini Card modules are designed with a notch 4 to prevent incorrect installation into the Mini Card module socket Removing a Mini Card Module Reverse the abo...

Page 137: ...uch as a paper clip 2 into the media tray release hole The optical drive media tray releases from the optical drive 4 Use the media tray frame to slide the optical drive 3 out of the computer 5 Remove the optical drive Removing the Optical Drive Optical Drive Spare Part Number Information DVD RW R and CD RW Double Layer Combo Drive with LightScribe DVD RW R and CD RW Double Layer Combo Drive DVD C...

Page 138: ...cal drive with the optical drive bracket toward you 7 Remove the two Phillips PM2 0 3 0 screws 1 that secure the optical drive bracket to the optical drive 8 Remove the optical drive 2 Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive ...

Page 139: ... the computer 3 Turn the computer upside down with the front panel toward you 4 Remove the three Phillips PM2 5 5 0 screws that secure the switch cover to the computer Removing the Switch Cover Screws Switch Cover Spare Part Number Information For use with full featured computer models For use with defeatured computer models 431423 001 431422 001 ...

Page 140: ...nd Replacement Procedures 5 Turn the computer display side up with the front toward you 6 Open the computer as far as possible 7 Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard Releasing the Switch Cover ...

Page 141: ...ide 5 25 8 Release the zero insertion force ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the LED board 9 Remove the switch cover Disconnecting the LED Board Cable Reverse the above procedure to install the switch cover ...

Page 142: ...1427 051 441427 121 441427 041 441427 151 441427 B31 441427 BB1 Italy Portugal Russia Saudi Arabia Spain Switzerland Turkey The United Kingdom The United States 441427 061 441427 131 441427 251 441427 171 441427 071 441427 111 441427 141 441427 031 441427 001 For use only with computer models using Intel processors in the following countries or regions Japan Korea Poland 441427 291 441427 AD1 4414...

Page 143: ...Removal and Replacement Procedures Maintenance and Service Guide 5 27 3 Remove the four Phillips PM2 5 7 0 screws that secure the keyboard to the computer Removing the Keyboard Screws ...

Page 144: ...front panel toward you 5 Open the computer as far as possible 6 Lift the rear edge of the keyboard 1 until it rests at an angle 7 Slide the keyboard 2 back to disengage the tabs on the front edge of the keyboard from the top cover 8 Swing the keyboard 3 forward until it rests on the palm rest Releasing the Keyboard ...

Page 145: ...ervice Guide 5 29 9 Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board Disconnecting the Keyboard Cable 10 Remove the keyboard Reverse the above procedure to install the keyboard ...

Page 146: ...ve the keyboard Section 5 11 4 Disconnect the speaker assembly cable 1 from the power button board 5 Remove the two Phillips PM2 5 4 0 screws 2 that secure the speaker assembly to the computer 6 Remove the speaker assembly 3 Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly Speaker Assembly Spare Part Number Information Speaker assembly 431447 001 ...

Page 147: ...isconnect the microphone cable 1 and the speaker assembly cable 2 from the power button board 5 Release the ZIF connector 3 to which the power button board is connected and disconnect the cable 4 6 Remove the power button board cable from the clip 5 in the top cover Disconnecting the Power Button Board Cables Power Button Board Spare Part Number Information Power button board includes power button...

Page 148: ... Replacement Procedures 7 Remove the two Phillips PM2 0 3 0 screws 1 that secure the power button board to the computer 8 Remove the power button board 2 Removing the Power Button Board Reverse the above procedure to install the power button board ...

Page 149: ... and microphones 15 4 inch WXGA TFT with BrightView for use only with computer models sold at Best Buy 15 4 inch WXGA TFT Antiglare for use only with computer models sold at Best Buy 436258 001 436259 001 15 4 inch WXGA TFT with BrightView 15 4 inch WXGA TFT Antiglare 432298 001 431380 001 For use with full featured computer models without camera includes microphones 15 4 inch WXGA TFT with Bright...

Page 150: ... rear panel toward you 4 Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables Then disconnect the cables 1 from the module 5 Remove the two Phillips PM2 5 7 0 screws 2 that secure the display assembly to the computer Removing the Display Assembly Screws ...

Page 151: ...ter display side up with the front toward you 7 Open the computer to an upright position 8 Disconnect the following cables 1 Display cable 2 Microphone cable 3 Camera cable 9 Remove the wireless antenna cables 4 from the routing channels in the top cover Disconnecting the Display Cables ...

Page 152: ... when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 10 Remove the two Phillips PM2 5 7 0 screws 1 that secure the display assembly to the computer 11 Remove the display assembly 2 Removing the Display Assembly ...

Page 153: ...y bezel top edge 2 Two rubber screw covers on the display bezel bottom edge 3 Four Phillips PM2 5 5 0 screws on the display bezel top edge 4 Two Phillips PM2 5 7 0 screws on the display bezel bottom edge The display rubber screw covers are included in the Display Screw Kit spare part number 431399 001 Removing the Display Bezel Screws ...

Page 154: ...e Display Bezel Display Assembly Subcomponents Spare Part Number Information Display bezels For use only with full featured computer models with camera sold at Best Buy includes camera and microphone openings For use with full featured computer models with camera includes camera and microphone openings For use with full featured computer models without camera includes microphone openings For use w...

Page 155: ...and Service Guide 5 39 15 Remove the camera module 1 from the display enclosure 16 Disconnect the camera cable 2 from the camera module Removing the Camera Module Display Assembly Subcomponents Spare Part Number Information Camera module 431392 001 ...

Page 156: ...cedures 17 Remove the inverter 1 from the display enclosure 18 Disconnect the display cable 2 and the backlight cable 3 from the display inverter Removing the Display Inverter Display Assembly Subcomponents Spare Part Number Information Display inverter 431391 001 ...

Page 157: ...screws 1 that secure the display panel to the display enclosure 20 Remove the display panel 2 Removing the Display Panel Display Assembly Subcomponents Spare Part Number Information Display panels 15 4 inch WXGA SVA display panel with BrightView 15 4 inch WXGA SVA display panel AntiGlare 431386 001 431387 001 ...

Page 158: ...e each hinge to the display enclosure 23 Remove the display hinges 3 Removing the Display Hinges Display Assembly Subcomponents Spare Part Number Information Display Hinge Kit 431395 001 Display hinge covers not illustrated For use only with full featured computer models sold at Best Buy For use with full featured computer models For use with defeatured computer models 436262 001 431396 001 433289...

Page 159: ... transceiver to the display enclosure 25 Remove the wireless antenna cables from the clips 2 built into the display enclosure 26 Detach the wireless antenna transceivers 3 from the display enclosure 27 Remove the wireless antenna cables 4 Removing the Wireless Antenna Transceivers and Cables Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceivers and cables 43139...

Page 160: ...tion tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure 29 Remove the microphone receivers 2 from the clips in the display enclosure 30 Remove the microphone cables 3 from the display enclosure Removing the Microphones Display Assembly Subcomponents Spare Part Number Information Microphone 431393 001 ...

Page 161: ...ilt into the display enclosure that secure the camera cable to the display enclosure 32 Remove the camera cable 2 from the display enclosure Removing the Camera Cable Reverse the above procedure to reassemble and install the display assembly Display Assembly Subcomponents Spare Part Number Information Display Cable Kit includes camera cable 431394 001 ...

Page 162: ...tch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top Cover Spare Part Number Information Top covers include TouchPad and TouchPad cable For use with full featured computer models For use with defeatured computer models 431416 001 431418 001 Top cover support trims For use with full featured computer models For use with defeatured computer mod...

Page 163: ...Procedures Maintenance and Service Guide 5 47 2 Turn the computer upside down with the front toward you 3 Remove the nine Phillips PM2 5 7 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 1 ...

Page 164: ...vice Guide Removal and Replacement Procedures 4 Remove the three Phillips PM2 5 2 0 screws 1 and the three Phillips PM2 5 7 0 screws 2 that secure the top cover support trim to the computer Removing the Top Cover Screws Part 2 ...

Page 165: ...nd Service Guide 5 49 5 Turn the computer right side up with the front toward you 6 Release and disconnect the following ZIF cables from the system board 1 Power button board cable 2 LED board cable 3 TouchPad cable Disconnecting the Top Cover Cables ...

Page 166: ...nd Replacement Procedures 7 Remove the Phillips PM2 5 7 0 screw 1 that secures the top cover support trim to the computer 8 Remove the two Phillips PM2 5 7 0 screws 2 that secure the top cover to the computer Removing the Top Cover Screws Part 3 ...

Page 167: ...ance and Service Guide 5 51 9 Remove the top cover support trim 1 10 Lift the rear edge of the top cover 2 until it disengages from the computer 11 Remove the top cover Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 168: ...rd drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Audio Board Spare Part Number Information For use with full featured computer models includes infrared lens For use with defeatured computer models does not include infrared lens 431441 001 431442 001 ...

Page 169: ... screws 1 that secure the audio board to the computer 3 Slide the audio board 2 back to disengage the audio connectors from the base enclosure 4 Remove the audio board 3 5 Disconnect the audio board cable 4 from the audio board Removing the Audio Board Reverse the above procedure to install the audio board ...

Page 170: ...ection 5 3 and remove the following components Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 412766 002 ...

Page 171: ...onnect the Bluetooth module cable 1 from the system board 3 Remove the two Phillips PM2 0 3 0 screws 2 that secure the Bluetooth module to the system board 4 Remove the Bluetooth module 3 Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module ...

Page 172: ... disassembly Section 5 3 and remove the following components Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 ExpressCard Assembly Spare Part Number Information ExpressCard assembly 431439 001 ...

Page 173: ...ervice Guide 5 57 2 Push in on the ExpressCard bezel 1 to release the bezel from the ExpressCard slot 3 Remove the ExpressCard bezel 2 The ExpressCard bezel is included in the Plastics Kit spare part number 438368 001 Removing the ExpressCard Slot Bezel ...

Page 174: ... PM2 5 5 0 screws 1 that secure the ExpressCard assembly to the system board 5 Slide the ExpressCard assembly 2 to the right to disconnect it from the system board 6 Remove the ExpressCard assembly 3 Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly ...

Page 175: ...nts Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 USB Power Connector Board Spare Part Number Information USB power connector boards include USB power connector board cable For use with 90W AC adapters For use with 65W AC adapters 431446 001 431445 001 ...

Page 176: ...e computer 3 Release the USB power connector board 2 as far as the USB power connector board cable will allow 4 Disconnect the USB board cable 3 and the power connector board cable 4 from the USB power connector board Removing the USB Power Connector Board 5 Remove the USB power connector board Reverse the above procedure to install the USB power connector board ...

Page 177: ... Number Information G72M for use only with full featured computer models using Intel processors 945GM for use only with full featured computer models using Intel processors 940GML for use only with defeatured computer models using Intel processors 434722 001 434723 001 434724 001 For use only with full featured computer models using AMD processors with camera For use only with full featured comput...

Page 178: ...sassembly Section 5 3 and remove the following components Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Audio board Section 5 16 USB power connector board Section 5 19 ...

Page 179: ...enance and Service Guide 5 63 2 Remove the USB power connector board cable 1 from the clips in the base enclosure 3 Remove the two Phillips PM2 5 5 0 screws 2 that secure the system board to the base enclosure Removing the System Board Screws ...

Page 180: ...optical drive connector 1 to lift the right side of the system board 2 until it rests at an angle 5 Slide the system board 3 to the right until the connectors on the left side of the system board disengage from the base enclosure 6 Remove the system board Removing the System Board ...

Page 181: ...cable or the audio board cable turn the system board upside down with the front toward you 8 Disconnect the audio board cable 1 and the USB power connector board cable 2 from the system board Removing the System Board Cables Reverse the above procedure to install the system board USB power connector board cable and audio board cable ...

Page 182: ...or disassembly Section 5 3 and remove the following components Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Fan Heat Sink Assembly Spare Part Number Information For use only with full featured computer models using Intel processors For use only with defeatured computer models using Intel...

Page 183: ...9 System board Section 5 20 2 Turn the system board upside down with the expansion port 3 and external monitor port toward you 3 Disconnect the fan cable 1 from the system board 4 Remove the four Phillips PM2 5 5 0 screws 2 that secure the fan heat sink assembly to the system board 5 Remove the fan heat sink assembly 3 Removing the Fan Heat Sink Assembly ...

Page 184: ...ts 4 and 6 and the processor 5 each time the fan heat sink assembly is removed Thermal pads and thermal paste should be installed on all surfaces before the fan heat sink assembly is reinstalled Thermal pads and thermal paste are included with all fan heat sink assembly system board and processor spare part kits Thermal Pad and Thermal Paste Locations Reverse the above procedure to install the fan...

Page 185: ...GHz use with dv6200 Intel Core Duo T2250 1 73 GHz Intel Core Duo T5500 1 66 GHz Intel Core Duo T2300E 1 66 GHz Intel Core Duo T2060 1 60 GHz use with dv6200 Intel Core Duo T2050 1 60 GHz 434730 001 430896 001 434731 001 436900 001 441762 001 430897 001 436157 001 419437 001 441763 001 430898 001 Intel Celeron 440 1 86 GHz use with dv6200 Intel Celeron 430 1 73 GHz Intel Celeron 420 1 60 GHz 441761...

Page 186: ...9 System board Section 5 20 2 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 187: ... 5 8 lb Stand alone power requirements Operating voltage Operating current 18 5 V dc 19 0 V dc 3 5 A or 4 74 A Temperature Operating Nonoperating 5 C to 35 C 20 C to 60 C 41 F to 95 F 4 F to 140 F Relative humidity noncondensing Operating Nonoperating 10 to 90 5 to 95 38 7 C 101 6 F maximum wet bulb temperature Maximum altitude unpressurized Operating 14 7 to 10 1 psia Nonoperating 14 7 to 4 4 psi...

Page 188: ...dom Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Table 6 1 Computer Continued ...

Page 189: ... 1 cm 39 1 cm 8 15 in 13 03 in 15 39 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 160 nits typical Pixel resolution Pitch Format Configuration 0 259 0 259 mm 1280 800 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 W Viewing angle 65 horizontal 50 vertical typical ...

Page 190: ...ding setting Single track Average Maximum 2 ms 12ms 22 ms 2 ms 12 ms 21 ms Logical blocks 390 721 968 312 581 808 Disk rotational speed 4200 rpm 5400 rpm Operating temperature 0 C to 60 C 32 F to 140 F 5 C to 60 C 41 F to 140 F Certain restrictions and exclusions apply For details consult technical support by selecting Start Help and Support Contact support 1 GB 1 billion bytes when referring to h...

Page 191: ...ng Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 234 433 260 195 364 233 Disk rotational speed 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply For details consult technical support by selecting Start Help and Support Contact support 1 GB 1 billion bytes when referring to hard drive storage capacity Accessible capaci...

Page 192: ... Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 156 301 488 117 210 240 Disk rotational speed 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply For details consult technical support by selecting Start Help and Support Contact support 1 GB 1 billion bytes when referring to hard drive storage capacity Accessible capacity...

Page 193: ...Li Ion Battery Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 4 4 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 194: ... RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 195: ... 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 5 DVD CD RW Combo Drive Continued ...

Page 196: ...DVD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 197: ... 2 MB Data transfer rate CD R 16X CD RW 8X CD ROM 24X DVD 8X DVD R 4X DVD RW 2X Multiword DMA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 6 DVD RW R and CD RW Do...

Page 198: ...ications Table 6 7 System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned ...

Page 199: ...ax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 USB UHCI controller 24C2 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller IRQ11 USB EHCI controller 24CD USB UHCI controller 24C4 USB UHCI controller 24C7 Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller ...

Page 200: ...PCI to USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ20 TI 6411 PCIxx21 x515 Cardbus Controller IRQ20 TI OHCI Compliant IEEE 1394 Host Controller IRQ21 TI Integrated PCIxx21 FlashMedia Controller IRQ21 Broadcom 802 11b g WLAN IRQ21 Microsoft ACPI compliant system IRQ22 Realtek RTL8100CL Family PCI fast Ethernet Controller IRQ23 SDA Sta...

Page 201: ...tem speaker 0x00000062 0x00000062 Microsoft ACPI Compliant Embedded Controller 0x00000064 0x00000064 Quick Launch Buttons 0x00000066 0x00000066 Microsoft ACPI Compliant Embedded Controller 0x00000070 0x00000071 System CMOS real time clock 0x00000072 0x00000073 System board resources 0x00000080 0x0000008F Direct memory access controller 0x00000092 0x00000092 System board resources 0x000000A0 0x0000...

Page 202: ...N Xpress 200 Series 0x000003C0 0x000003DF PCI standard PCI to PCI bridge 0x000003C0 0x000003DF ATI MOBILITY RADEON Xpress 200 Series 0x000003F6 0x000003F6 Primary IDE Channel 0x0000040B 0x0000040B System board resources 0x000004D0 0x000004D1 System board resources 0x000004D6 0x000004D6 System board resources 0x00000530 0x00000537 System board resources 0x00000870 0x0000087F System board resources ...

Page 203: ...s 0x00008000 0x0000805F System board resources 0x00008100 0x000081FF System board resources 0x00008400 0x0000840F ATI SMBus 0x00008410 0x0000841F Standard Dual Channel PCI IDE Controller 0x00009000 0x00009FFF PCI standard PCI to PCI bridge 0x00009000 0x00009FFF ATI MOBILITY RADEON Xpress 200 Series 0x0000A000 0x0000A0FF Realtek RTL8139 810x Family Fast Ethernet NIC 0x0000F000 0x0000FFFF PCI standa...

Page 204: ...FFF Standard OpenHCD USB Host Controller 0xD4001000 0xD4001FFF Standard OpenHCD USB Host Controller 0xD4002000 0xD4002FFF Standard Enhanced PCI to USB Host Controller 0xD4003000 0xD40033FF ATI SMBus 0xFFF80000 0xFFFFFFFF System board 0xE0000000 0xE03FFFFF System board 0xE0000000 0xE03FFFFF System board resources 0x0000 0x0FFF System board 0xD4208000 0xD42087FF Texas Instruments OHCI Compliant IEEE...

Page 205: ...d Compliant SD Host Controller 0xD4209400 0xD42094FF Realtek RTL8139 810x Family Fast Ethernet NIC 0xD4003400 0xD40034FF Conexant AC Link Audio 0xD4003800 0xD40038FF SoftV90 Data Fax Modem with SmartCP 0xFEC00000 0xFEC00FFF System board resources 0xFEE00000 0xFEE00FFF System board resources 0xA0000 0xBFFFF PCI bus 0xA0000 0xBFFFF PCI standard PCI to PCI bridge 0xA0000 0xBFFFF ATI MOBILITY RADEON X...

Page 206: ...ation for the screws used in the computer The four Phillips PM3 0 3 0 screws Table A 1 used to secure the hard drive bracket to the hard drive The remainder of the screws listed in this appendix are available in the Screw Kit spare part number 434747 001 and the Display Screw Kit spare part number 431400 001 ...

Page 207: ...isting Phillips PM3 0 3 0 Screw Locations Table A 1 Phillips PM3 0 3 0 Screw Color Qty Length Thread Head Width Silver 6 3 0 mm 3 0 mm 5 0 mm Where used 6 screws that secure the hard drive bracket to the hard drive documented in Section 5 4 mm ...

Page 208: ...Length Thread Head Width Black 4 5 0 mm 2 0 mm 5 0 mm Where used 1 Two screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 5 4 2 Two screws that secure the memory module compartment cover to the computer screws are captured on the cover by C clips documented in Section 5 6 mm ...

Page 209: ...Listing Phillips PM2 5 5 0 Screw Locations Table A 3 Phillips PM2 5 5 0 Screw Color Qty Length Thread Head Width Silver 27 5 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the Mini Card module to the computer documented in Section 5 8 mm ...

Page 210: ... 5 Phillips PM2 5 5 0 Screw Locations Table A 3 Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Silver 27 5 0 mm 2 5 mm 5 0 mm Where used 3 screws that secure the top cover to the base enclosure documented in Section 5 15 mm ...

Page 211: ...Phillips PM2 5 5 0 Screw Locations Table A 3 Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Silver 27 5 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the display bezel to the display enclosure documented in Section 5 14 mm ...

Page 212: ...Phillips PM2 5 5 0 Screw Locations Table A 3 Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Silver 27 5 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the display panel to the display enclosure documented in Section 5 14 mm ...

Page 213: ...m 5 0 mm Where used 1 Two screws that secure the audio board to the computer documented in Section 5 16 2 Four screws that secure the ExpressCard assembly to the system board documented in Section 5 18 3 Two screws that secure the USB power connector board to the computer documented in Section 5 19 4 Two screws that secure the system board to the computer documented in Section 5 20 mm ...

Page 214: ...lips PM2 5 5 0 Screw Locations Table A 3 Phillips PM2 5 5 0 Screw Continued Color Qty Length Thread Head Width Silver 27 5 0 mm 2 5 mm 5 0 mm Where used Four screws that secure the fan heat sink assembly to the system board documented in Section 5 21 mm ...

Page 215: ...ty Length Thread Head Width Black 26 7 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the optical drive to the computer documented in Section 5 9 2 Four screws that secure the keyboard to the computer documented in Section 5 11 3 Two screws that secure the display assembly to the computer documented in Section 5 14 mm ...

Page 216: ...1 1 Phillips PM2 5 7 0 Screw Locations Table A 4 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 26 7 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 5 14 mm ...

Page 217: ... Phillips PM2 5 7 0 Screw Locations Table A 4 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 26 7 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the display bezel to the display assembly documented in Section 5 14 mm ...

Page 218: ...e A 13 Phillips PM2 5 7 0 Screw Locations Table A 4 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 26 7 0 mm 2 5 mm 5 0 mm Where used 9 screws that secure the top cover to the computer documented in Section 5 15 mm ...

Page 219: ... Phillips PM2 5 7 0 Screw Locations Table A 4 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 26 7 0 mm 2 5 mm 5 0 mm Where used 3 screws that secure the top cover support trim to the computer documented in Section 5 15 mm ...

Page 220: ... 4 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 26 7 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the top cover support trim to the computer documented in Section 5 15 2 Two screws that secure the top cover to the computer documented in Section 5 15 mm ...

Page 221: ...ing Phillips PM2 0 3 0 Screw Locations Table A 5 Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Silver 10 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the optical drive bracket to the optical drive documented in Section 5 9 mm ...

Page 222: ...7 Phillips PM2 0 3 0 Screw Locations Table A 5 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Silver 10 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the power button board to the computer documented in Section 5 13 mm ...

Page 223: ...g Phillips PM2 0 3 0 Screw Location Table A 5 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Silver 10 3 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the display hinges to the display panel documented in Section 5 14 mm ...

Page 224: ... Phillips PM2 0 3 0 Screw Locations Table A 5 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Silver 10 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the Bluetooth module to the system board documented in Section 5 17 mm ...

Page 225: ... Listing Phillips PM2 5 4 0 Screw Locations Table A 6 Phillips PM2 5 4 0 Screw Color Qty Length Thread Head Width Black 2 4 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the speaker assembly to the computer documented in Section 5 12 mm ...

Page 226: ...illips PM2 0 4 0 Screw Locations Table A 7 Phillips PM2 0 4 0 Screw Color Qty Length Thread Head Width Silver 2 4 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the wireless antenna transceivers to the display enclosure documented in Section 5 14 mm ...

Page 227: ... Listing Phillips PM2 5 2 0 Screw Locations Table A 8 Phillips PM2 5 2 0 Screw Color Qty Length Thread Head Width Silver 3 2 0 mm 2 5 mm 6 0 mm Where used 3 screws that secure the top cover to the base enclosure documented in Section 5 15 mm ...

Page 228: ...ating system and software programs to factory settings in case of system failure or instability Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver PC Recovery software feature This feature helps you reinstall a program or driver without p...

Page 229: ...ature Store personal files in the My Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a Word document a Display the screen b Copy ...

Page 230: ...not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to Create Restore Points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally If you revert to a restore point and then change your mind you can...

Page 231: ... set of recovery CDs or DVDs for the computer Use recovery discs to restore the operating system and software programs to factory settings in case of system failure or instability Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Note the following guidelines before creating recovery discs You will need high quality CD R D...

Page 232: ... set of recovery discs 1 Select Start All Programs System Recovery PC Recovery Disc Creator The PC Recovery Disc Creator tool opens 2 Click Next If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Select the type of disc you want to use and click Next The software examines the image and displays the number of blank dis...

Page 233: ...pted system files and reinstalls deleted system files within the program In most cases if the program you are reinstalling is still on your computer the reinstallation process does not affect your personal settings In all cases if a program has been deleted from your computer the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings...

Page 234: ...structions on the screen 3 Restart the computer if prompted Performing a Recovery PC Recovery software allows you to repair or restore the system if you experience system failure or instability PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive Microsoft Windows XP has its own built in repair features such as System Restore and driver rol...

Page 235: ... from the partition on the hard drive from either the Start button or f11 To restore the system from the partition 1 Access the PC Recovery tool To access PC Recovery from the Start button select Start All Programs System Recovery PC Recovery To access PC Recovery from f11 restart the computer and press f11 while the Press F11 for recovery message is displayed on the screen The PC Recovery tool op...

Page 236: ...rease space on the hard drive Delete the recovery partition only if you have already created recovery discs ÄCAUTION After you create the recovery discs you can increase space on the hard drive by deleting the recovery partition However doing this is not recommended If you delete this partition you will lose any information that is on the partition including the PC Recovery software Thereafter you...

Page 237: ...ng Reinstalled Software After you perform a system recovery connect to the Internet to update all reinstalled software To access update links for the operating system and other software provided on your computer Select Start Help and Support To update optional software follow the instructions provided by the software manufacturer Some programs include an update feature you can access from a Help b...

Page 238: ...ing system and software programs to factory settings in case of system failure or instability Create system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recover a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without per...

Page 239: ...feature Store personal files in the Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the scre...

Page 240: ...t You also can create additional restore points to provide increased protection for your system files and settings When to Create Restore Points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally If you revert to a restore point and then change your mind you can reverse the restoration Creating a System Restore Point 1 Select Start Co...

Page 241: ...es a set of recovery CDs or DVDs for the computer Use recovery discs to restore the operating system and software programs to factory settings in case of system failure or instability Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Note the following guidelines before creating recovery discs You will need high quality CD...

Page 242: ...t step 3 Click Recovery disc creation and then click Next 4 Follow the on screen instructions Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged Recovery Manager allows you to reinstall it Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manu...

Page 243: ...emoved a Select Start Control Panel Programs Uninstall a program b Right click the program or driver you want to remove and then click Uninstall 2 Reinstall the program or driver a Select Start All Programs Recovery Manager Recovery Manager Recovery Manager opens b Click Advanced Options c Click either Software program re installation or Hardware driver re installation and then click Next d Follow...

Page 244: ...tware that was preinstalled at the factory Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Recovering from the Recovery Discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on...

Page 245: ...te the recovery partition only if you have already created recovery discs ÄCAUTION After you create the recovery discs you can increase space on the hard drive by deleting the recovery partition However doing this is not recommended If you delete this partition you will lose any information that is on the partition including Recovery Manager software Thereafter you must use the recovery discs to a...

Page 246: ...ternet to update all reinstalled software To access update links for the operating system and other software provided on your computer Select Start Help and Support To update optional software follow the instructions provided by the software manufacturer Some programs include an update feature you can access from a Help button or menu within the program ...

Page 247: ...The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For dispos...

Page 248: ... the backlight 1 and the LCD panel 2 Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Refer to Section 5 14 Display Assembly for display assembly disassembly steps ...

Page 249: ...ance and Service Guide D 3 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly Removing the Display Bezel Screw Covers and Screws ...

Page 250: ... Component Recycling 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Removing the Display Bezel ...

Page 251: ...Display Component Recycling Maintenance and Service Guide D 5 4 Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2 Removing the Display Inverter Board ...

Page 252: ...Maintenance and Service Guide Display Component Recycling 5 Remove all screws 1 that secure the LCD panel to the display enclosure 6 Remove the LCD panel 2 from the display enclosure Removing the LCD Panel ...

Page 253: ...Display Component Recycling Maintenance and Service Guide D 7 7 Turn the LCD panel upside down 8 Remove all screws that secure the LCD panel frame to the LCD panel Removing the LCD Panel Frame Screws ...

Page 254: ...ice Guide Display Component Recycling 9 Use a sharp edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame 10 Remove the LCD panel frame 2 from the display panel Removing the LCD Panel Frame ...

Page 255: ...aintenance and Service Guide D 9 11 Remove the screws 1 that secure the backlight cover to the LCD panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover Removing the Backlight Cover ...

Page 256: ...D 10 Maintenance and Service Guide Display Component Recycling 14 Turn the LCD panel right side up 15 Remove the backlight cables 1 from the clip 2 in the LCD panel Releasing the Backlight Cables ...

Page 257: ...Display Component Recycling Maintenance and Service Guide D 1 1 16 Turn the LCD panel upside down 17 Remove the backlight frame from the LCD panel Removing the Backlight Frame ...

Page 258: ...ycling ÅWARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight ...

Page 259: ... Disconnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the LCD rear panel 21 Release the LCD panel 3 from the LCD rear panel 22 Release the tape 4 that secures the LCD panel to the LCD rear panel Releasing the LCD Panel ...

Page 260: ...D 14 Maintenance and Service Guide Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the backlight and LCD panel ...

Page 261: ...Maintenance and Service Guide E 1 E Connector Pin Assignments Table D 1 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 262: ...E 2 Maintenance and Service Guide Connector Pin Assignments Table D 2 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 263: ...Connector Pin Assignments Maintenance and Service Guide E 3 Table D 3 S Video Out Pin Signal Pin Signal 1 TV Ground 5 TV CD 2 TV CVBS 6 TV Ground 3 TV Ground 7 TV YD 4 TV Ground ...

Page 264: ...ble D 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 265: ...Connector Pin Assignments Maintenance and Service Guide E 5 Table D 5 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 266: ... Connector Pin Assignments Table D 6 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D 7 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 267: ... it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used ...

Page 268: ...approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country or region s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard She...

Page 269: ...upler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T ma...

Page 270: ...lexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fitting...

Page 271: ...ssignments E 6 B backpack spare part number 3 28 3 31 Backup and Recovery Windows Vista C 1 Windows XP B 1 backup suggestions B 2 C 2 base enclosure spare part numbers 3 11 3 38 3 40 battery removal 5 5 spare part numbers 3 11 3 40 5 5 specifications 6 7 battery bay 1 19 battery light 1 6 battery release latch 1 19 Bluetooth module removal 5 54 spare part number 3 11 3 35 5 54 bottom components 1 ...

Page 272: ... RJ 45 network E 2 S Video out E 3 UniversalSerialBus USB E 1 connectors service considerations 4 2 consumer infrared lens 1 7 creating recovery discs Windows Vista C 4 Windows XP B 4 system restore point Windows Vista C 3 Windows XP B 3 D deleting recovery partition Windows Vista C 8 Windows XP B 9 design overview 1 21 Digital Media Slot 1 9 disassembly sequence chart 5 3 diskette drive OS loadin...

Page 273: ... R and CD RW Combo Drive OS loading problems 2 30 precautions 4 3 removal 5 21 spare part numbers 3 21 3 25 3 37 5 21 specifications 6 10 E electrostatic discharge 4 4 4 8 expansion port 3 1 9 ExpressCard assembly removal 5 56 spare part number 3 7 3 42 5 56 ExpressCard slot 1 10 ExpressCard slot bezel illustrated 3 26 removal 5 57 external monitor port location 1 8 pin assignments E 4 F fan heat ...

Page 274: ... drive bracket removal 5 10 hard drive cover illustrated 3 26 removal 5 8 HDMI port 1 9 headphone jack location 1 7 pin assignments E 6 headset spare part number 3 28 3 31 hinge removal 5 42 spare part number 3 23 3 37 5 42 hinge cover removal 5 42 spare part numbers 3 23 5 42 I I O address specifications 6 15 infrared receiver spare part numbers 3 28 3 42 interrupt specifications 6 13 inverter re...

Page 275: ... port location 1 8 pin assignments E 4 mouse spare part number 3 28 3 29 3 37 3 41 3 42 N network jack location 1 9 pin assignments E 2 network troubleshooting 2 36 next fast forward button 1 17 nonfunctioning device troubleshooting 2 24 2 33 num lock key 1 12 num lock light 1 14 O optical drive location 1 10 1 19 OS loading problems 2 30 precautions 4 3 removal 5 21 spare part numbers 3 21 3 25 5...

Page 276: ...mote control spare part numbers 3 28 3 34 3 41 3 42 removal preliminaries 4 1 procedures 5 1 replacement preliminaries 4 1 procedures 5 1 RF cable spare part number 3 28 3 35 RF input adapter cable spare part number 3 28 3 35 right side components 1 10 RJ 11 modem jack location 1 9 pin assignments E 5 RJ 45 network jack location 1 9 pin assignments E 2 RTC battery removal 5 15 spare part number 3 ...

Page 277: ... top cover support trim removal 5 51 spare part numbers 3 7 3 38 5 46 TouchPad 1 18 TouchPad buttons 1 18 TouchPad light 1 18 TouchPad on off button 1 18 TouchPad vertical scroll zone 1 18 transporting precautions 4 5 troubleshooting audio 2 31 docking device 2 24 flowcharts 2 15 keyboard 2 34 modem 2 36 network 2 36 nonfunctioning device 2 24 2 33 OS loading 2 25 overview 2 1 pointing device 2 35...

Page 278: ...using system restore points B 3 C 3 V vents 1 20 video troubleshooting 2 22 volume mute button 1 14 volume scroll zone 1 14 W Windows applications key 1 12 Windows logo key 1 12 wireless antenna removal 5 43 spare part number 3 23 3 37 5 43 wireless laser mouse spare part numbers 3 29 3 35 wireless light 1 7 wireless switch 1 7 workstation precautions 4 6 ...

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