Warranty
3-0-0 warranty
Three-year parts exchange, next business day delivery
NOTE:
The warranties of the hard drive options purchased for the D6000 are different for SAS hard drives
versus SAS Midline (MDL) hard drives. SAS hard drive options have a three year warranty and SAS MDL hard
drive options have a one year warranty.
Warranty Upgrade
Options
Response - Upgrade on-site response from next business day to same day 4-hour response or 6
Hour Call To Repair
Coverage - Extend hours of coverage from next business day to 9 hours x 5 days to 24 hours x 7
days
Duration Select duration of coverage for a period of 1, 3, 4 or 5 years
Service and Support
Services to accelerate time to results
HP Storage Services bring you a rich portfolio of consulting and support services designed to add value to
our core storage products and solutions. We have the know-how and experience to put storage technology
to work for you. We work closely with you as your strategic partner, leveraging our full services portfolio
to make sure that everything works to optimize your enterprise.
Choose from services aligned to our storage product offerings and lifecycle. From mission-critical onsite
services to innovative web-based remote support, you choose the precise level of attention and support
your business demands.
Discover, plan, and design
Choose from a rich portfolio of services to make the most of HP D6000 Disk Enclosures (Rockford - PL LL)),
so you can efficiently and affordably consolidate, manage, and extract value from unstructured data.
HP Services can help you discover needs and create a plan for simplifying the environment, reducing
risk, and maximizing your storage investments
HP Storage Efficiency Analysis
- The HP Storage Efficiency Analysis provides customers with a view of
their storage infrastructure and operating environment; highlighting recommendations for improvements.
The report provides extensive insight about the existing storage environment, opportunities for efficiency
gains, asset aging and replacement through interaction with key decision makers
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-6727ENW.pdf
HP Storage Impact Analysis (SIA)
: The HP Storage Impact Analysis service provides a 2-4 week discovery
engagement with executive summary presentation. The goal of this service is to help provide customers
guidance on storage related issues and develop remediation plans.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA4-1174ENW.pdf
HP Storage Modernization Service
: The HP Storage Modernization service is a 4-6 week service that
defines the customers envisioned target storage environment based on a proven solution design
methodology. HP architects will quickly perform tool-assisted automatic discovery and facilitate a two-
day strategy workshop with all key stakeholders involved in the storage infrastructure initiative
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-4620ENW.pdf
QuickSpecs
HP D6000 Disk Enclosure
Service and Support, HP Care Pack, and Warranty Information
DA - 14419 Worldwide — Version 6 — December 9, 2013
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