HP Compaq Presario CQ56 Maintenance And Service Manual Download Page 1 | Manualshive

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HP Compaq Presario CQ56 Maintenance And Service Manual Download Page 1

Compaq Presario CQ56 Notebook

PC and HP G56 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

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Summary of Contents for Compaq Presario CQ56

Page 1: ...Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...tries Microsoft and Windows are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...ated parts catalog 15 Service tag 15 Computer major components 16 Display assembly components 20 Plastics Kit 22 Mass storage devices 23 Miscellaneous parts 24 Sequential part number listing 25 4 Removal and replacement procedures 29 Preliminary replacement requirements 29 Tools required 29 Service considerations 29 Plastic parts 29 Cables and connectors 30 Drive handling 30 Grounding guidelines 3...

Page 6: ... 59 System board 66 RTC battery 69 Fan heat sink assembly 71 Processor 75 5 Setup Utility 77 Computer Setup 77 Starting Setup Utility 77 Using Setup Utility 77 Changing the language of Setup Utility 77 Navigating and selecting in Setup Utility 78 Displaying system information 78 Restoring default settings in Setup Utility 79 Exiting Setup Utility 80 Setup Utility menus 80 Main menu 80 Security men...

Page 7: ...ation 86 Performing a recovery 87 Using the Windows recovery tools 88 Using f11 88 Using a Windows 7 operating system DVD purchased separately 89 Linux backup and recovery 90 8 Power cord set requirements 91 Requirements for all countries or regions 91 Requirements for specific countries or regions 92 9 Recycling 93 Battery 93 Display 93 Index 100 vii ...

Page 8: ...viii ...

Page 9: ... processor 2 0 GHz AMD V140 processor 2 3 GHz 512 MB L2 cache 1066 MHz 3 2 GT s single core 25 W AMD Athlon II N350 processor 2 4 GHz 1 MB L2 cache 1066 MHz 3 2 GT s dual core 35 W AMD Athlon II P340 processor 2 2 GHz 1 MB L2 cache 1066 MHz 3 2 GT s dual core 25 W AMD Athlon II P320 processor 2 1 GHz 1 MB L2 cache 1066 MHz 3 2 GT s dual core 25 W Chipset ATI RS880M Southbridge SB820 Intel GL40 Sou...

Page 10: ... Supports the following configurations 4096 MB 2048 MB 2 3072 MB 1024 MB 1 2048 MB 1 2048 MB 2048 MB 1 2048 MB 1024 MB 2 1024 MB 1024 MB 1 Hard drives Customer accessible Supports the following 9 5 mm 6 35 cm 2 5 in SATA hard drives 320 GB 7200 rpm 250 GB 7200 rpm 160 GB 7200 rpm Optical drives 12 7 mm 0 5 in fixed SATA tray load DVD RW SuperMulti Double Layer Drive with LightScribe select models ...

Page 11: ... 802 11b g n 1x1 WiFi adapter Broadcom 4313 802 11b g n 1x1 adapter Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR combo adapter BT3 0 HS ready Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR combo adapter BT3 0 HS ready Realtek RTL8191SE 802 11b g n 1x1 WiFi adapter Ralink RT5390 802 11b g n 1x1 WiFi adapter Ports Audio in stereo microphone Audio out stereo headphone RJ...

Page 12: ...adapter with localized cable plug support Security Security cable slot Operating system Preinstalled Windows 7 Professional 32 and 64 bit Windows 7 Home Premium 32 and 64 bit Windows 7 Home Basic 32 and 64 bit Windows 7 Starter 32 bit SUSE Linux v Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive WLAN module 4 Chapter 1 Product description ...

Page 13: ...on Press the left side of the TouchPad button to execute functions performed by the left button on an external mouse 4 Right TouchPad button Press the right side of the TouchPad button to execute functions performed by the right button on an external mouse This table describes factory settings There is an unmarked scroll zone inside the right edge of the TouchPad To scroll up and down using the To...

Page 14: ...t On Caps lock is on 3 Power light On The computer is on Blinking The computer is in the Sleep state Windows or Suspend state Linux Off The computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 6 Chapter 2 External component identification ...

Page 15: ... briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings In Windows select Start Control Panel System and Security Power Options In Linux select Computer ...

Page 16: ...wser key Launches your default web browser 5 Print key Sends the currently active document to the default printer 6 Calculator key Launches the calculator application 7 fn key Displays system information when pressed in conjunction with the esc key 8 Windows logo key Displays the Windows or Linux Start menu varies by model 9 Windows applications key varies by model Displays a shortcut menu for ite...

Page 17: ...ional USB device 4 AC adapter light Blinking white The computer is in the Sleep state Windows or Suspend state Linux White The computer is connected to external power Amber The computer is charging Off The computer is not connected to external power 5 Power connector Connects an AC adapter 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed...

Page 18: ...Connect optional USB devices 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a ...

Page 19: ...onent Description 1 Internal microphone select models only Records sound 2 Webcam select models only Records video and captures still photographs 3 Webcam light select models only On The webcam is in use Display 11 ...

Page 20: ...or optimal transmission keep the areas immediately around the antennas shown in the previous illustration free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Windows and Help Linux 12 Chapter 2 External component identification ...

Page 21: ...y from the battery bay 4 Memory module compartment Contains two memory module slots and WLAN slot CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to re...

Page 22: ...n AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Powers the computer when the computer is not plugged into external power Batteries and power cords vary in appearance by region or country 14 Chapter 2 External component identification ...

Page 23: ...mber s n An alphanumeric number that is unique to each product 3 Part number Product number p n The number that provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period The duration of the warranty period for this computer 5 Model description The alphanumeric identifier you n...

Page 24: ...Computer major components 16 Chapter 3 Illustrated parts catalog ...

Page 25: ...View with microphone display assembly for Presario CQ56 computer 620584 001 39 6 cm 15 6 in CCFL LED BrightView with webcam and microphone display assembly for Presario CQ56 computer 620587 001 39 6 cm 15 6 in CCFL LED BrightView with microphone display assembly for Presario CQ56 computer 620586 001 2 Keyboard includes keyboard cable For use in Adriatic countries 595199 BA1 For use in Belgium 5951...

Page 26: ...cement thermal material PCA UMA system board Intel 623909 001 PCA UMA system board AMD 623915 001 12 Processor includes replacement thermal material Intel Celeron 900 processor 2 2 GHz 534419 001 Intel Pentium T4500 processor 2 3 GHz 591880 001 Intel Celeron T3300 processor 2 0 GHz 592399 001 Intel Celeron T3500 processor 2 1 GHz 625830 001 AMD V140 processor 2 3 GHz 512 MB L2 cache 1066 MHz 3 2 G...

Page 27: ... g n 1x1 WiFi adapter 593533 001 Broadcom 4313 802 11b g n 1x1 WiFi adapter AMD only 593836 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR combo adapter BT3 0 HS ready 600370 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR combo adapter BT3 0 HS ready 602992 001 Ralink RT5390 802 11b g n 1x1 WiFi adapter 630703 001 17 Base enclosure 620606 001 18 Battery 6 cell L...

Page 28: ...593 001 Presario CQ56 with microphone module only 620592 001 HP G56 with webcam and microphone modules 620595 001 HP G56 with microphone module only 620594 001 2 Display inverter 616467 001 3 Display panel 39 6 cm 15 6 in HD BrightView LED display panel includes display panel cable 595130 001 20 Chapter 3 Illustrated parts catalog ...

Page 29: ... includes display cable wireless antenna module with cable and webcam cable For use with LED display panels 595196 001 For use with CCFL display panels 616466 001 9 Display back cover includes logo For use with HP G56 computer models with LED displays 620601 001 For use with Presario CQ56 computer models with LED displays 620600 001 For use with HP G56 computer models with CCFL displays 620603 001...

Page 30: ...tics Kit Item Description Spare part number Plastics Kit 595200 001 1 Hard drive cover includes captive screws 2 Memory module compartment cover includes captive screw 22 Chapter 3 Illustrated parts catalog ...

Page 31: ...perMulti Double Layer Drive with LightScribe 620604 001 2 Hard drive 320 GB 7200 rpm 9 5 mm 6 35 cm 2 5 in 599055 001 250 GB 7200 rpm 9 5 mm 6 35 cm 2 5 in 599054 001 160 GB 7200 rpm 9 5 mm 6 35 cm 2 5 in 599053 001 Hard Drive Hardware Kit not illustrated includes bracket connector and screws 599057 001 Mass storage devices 23 ...

Page 32: ...0371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in North America 430971 001 For use in South Africa 490371 AR1 For use in Switzerland 490371 111 For use in United Kingdom and Singapore 490371 031 Cable Kit 595201 001 Hard drive connector cable Optical drive connector cable Power button cable TouchPad button board cable TouchPad cable USB cable Modem cable Rubber Kit 60084...

Page 33: ...n 1x1 WiFi adapter 593553 001 Battery 6 cell 2 2 Ah 47 Wh 593554 001 Battery 6 cell 2 55 Ah 55 Wh 593836 001 Broadcom 4313 802 11b g n 1x1 WiFi adapter AMD only 594165 001 AMD Athlon II P320 processor 2 1 GHz 1 MB L2 cache 1066 MHz 3 2 GT s dual core 25 W 595130 001 39 6 cm 15 6 in HD LED BrightView display panel includes display panel cable 595195 001 Hinge Bracket Kit for use with LED display pa...

Page 34: ... Display Cable Kit for use with LED panels includes display cable wireless antenna module with cable and webcam cable 595202 001 Screw Kit 595203 001 TouchPad button board with cable 595204 001 Power button board 595205 001 USB board 599053 001 160 GB 7200 rpm 9 5 mm 6 35 cm 2 5 in hard drive 599054 001 250 GB 7200 rpm 9 5 mm 6 35 cm 2 5 in hard drive 599055 001 320 GB 7200 rpm 9 5 mm 6 35 cm 2 5 ...

Page 35: ... LED BrightView display assembly with microphone for Presario CQ56 computer 620588 001 39 6 cm 15 6 in HD LED BrightView display assembly with microphone for HP G56 computer 620589 001 39 6 cm 15 6 in HD LED BrightView display assembly with webcam and microphone for HP G56 computer 620590 001 39 6 cm 15 6 in HD CCFL BrightView display assembly with microphone for HP G56 computer 620591 001 39 6 cm...

Page 36: ...ry module 1333 MHz DDR3 AMD 623909 001 PCA UMA system board Intel 623915 001 PCA UMA system board AMD 625830 001 Intel Celeron T3500 processor 2 1 GHz 626656 001 Webcam module 630703 001 Ralink RT5390 802 11b g n 1x1 WiFi adapter 630722 001 Fan heat sink assembly includes replacement thermal material for use with UMA systems AMD 28 Chapter 3 Illustrated parts catalog ...

Page 37: ...mbly or assembly procedures review and adhere to all service considerations NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points ...

Page 38: ...erting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in...

Page 39: ... Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The fo...

Page 40: ...nd that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field...

Page 41: ...e between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistanc...

Page 42: ...g located inside the battery bay Component Description 1 Part number The number that provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 2 Serial number An alphanumeric number that is unique to each product 3 Product information The product name affixed to the front of your computer 4 War...

Page 43: ...on Spare part number Rubber Kit includes computer feet 600849 001 The computer feet are adhesive backed rubber pads The feet attach to the base enclosure in the locations illustrated below Component replacement procedures 35 ...

Page 44: ...e computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and lift it out of the computer 3 To insert the battery insert the rear edge of the batte...

Page 45: ...nd then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the hard drive 1 Position the computer upside down with the front toward you 2 Loosen the t...

Page 46: ...drive from the computer 4 7 To replace the hard drive bracket remove the four Phillips 3 0 3 5 screws 1 that secure the hard drive bracket to the hard drive 8 Grasp the attached Mylar tab and pull it up to remove the bracket from the hard drive 2 Reverse this procedure to reassemble and install the hard drive 38 Chapter 4 Removal and replacement procedures ...

Page 47: ... on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Battery see Battery on page 36 b Hard drive see Hard drive on page 37 Remove the optical...

Page 48: ...e optical drive screw 3 Insert a thin tool such as a screwdriver 1 into the release access slot in the hard drive bay and press against the back of the optical drive 40 Chapter 4 Removal and replacement procedures ...

Page 49: ...4 Grasp the drive 2 and remove it from the optical drive bay Reverse this procedure to reassemble and install the optical drive Component replacement procedures 41 ...

Page 50: ...ter is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the WLAN module 1 Position the computer ...

Page 51: ...em replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Windows or Help Linux NOTE WLAN modules are desi...

Page 52: ...omputer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 36 Remove the memory module 1 Position the computer upside down with the front toward you 2 Loosen the three Phillips 2 5 5 0 captive screws 1 that secure the memory module compartment cover to the computer 3 Lift the outside edge of the memory...

Page 53: ... module opposite the slot rises away from the computer 5 Remove the module 2 by pulling it away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module Component replacement procedures 45 ...

Page 54: ...For use in Saudi Arabia 595199 171 For use in Spain 595199 071 For use in Switzerland 595199 BG1 For use in Turkey 595199 141 For use in the United Kingdom 595199 031 Before removing the keyboard 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected...

Page 55: ... 5 6 0 screws that secure the keyboard to the computer 3 Position the computer right side up with the front toward you 4 Open the computer as far as possible 5 Release the tabs along the left 1 and right 2 edges of the keyboard using a thin flat bladed screwdriver 6 Lift the rear edge of the keyboard 3 Component replacement procedures 47 ...

Page 56: ...ce ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard 48 Chapter 4 Removal and replacement procedures ...

Page 57: ...ing the AC adapter from the computer 4 Remove the following components a Battery see Battery on page 36 b Hard drive cover see Hard drive on page 37 c WLAN module see WLAN module on page 42 d Keyboard see Keyboard on page 46 Remove the top cover 1 Position the computer upside down with the front toward you 2 Remove four Phillips 2 0 3 0 screws in the battery bay and remove ten Phillips 2 0 6 5 scr...

Page 58: ...computer 6 Release the speaker cable 1 power button ZIF connector 2 TouchPad ZIF connector 3 and TouchPad button ZIF connector 4 7 Lift the rear edge of the top cover 1 until the top cover disengages from the base enclosure 50 Chapter 4 Removal and replacement procedures ...

Page 59: ...8 Remove the top cover 2 NOTE The TouchPad is glued to the top cover and is included with the top cover spare part Reverse this procedure to install the top cover Component replacement procedures 51 ...

Page 60: ... unplugging the AC adapter from the computer 4 Remove the following components a Battery see Battery on page 36 b Hard drive cover see Hard drive on page 37 c WLAN module see WLAN module on page 42 d Keyboard see Keyboard on page 46 e Top cover see Top cover on page 49 Remove the speaker assembly 1 Position the top cover upside down 2 Remove the two Phillips 2 5 3 0 screws 1 that secure the speake...

Page 61: ...6 Remove the speaker assembly by sliding the left edge 4 from beneath the bracket in the top cover Reverse this procedure to install the speaker assembly Component replacement procedures 53 ...

Page 62: ...he AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Battery see Battery on page 36 b Hard drive see Hard drive on page 37 c WLAN module see WLAN module on page 42 d Keyboard see Keyboard on page 46 e Top cover see Top cover on page 49 Remove the power button board 1 Position the top cover upside down with the rear edge toward you 2 Remove the Phill...

Page 63: ...he AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Battery see Battery on page 36 b Hard drive see Hard drive on page 37 c WLAN module see WLAN module on page 42 d Keyboard see Keyboard on page 46 e Top cover see Top cover on page 49 Remove the TouchPad button board 1 Position the top cover upside down with the front toward you 2 Remove the two Ph...

Page 64: ... the computer 4 Remove the following components a Battery seeBattery on page 36 b Hard drive see Hard drive on page 37 c WLAN module see WLAN module on page 42 d Keyboard see Keyboard on page 46 e Top cover see Top cover on page 49 Remove the USB board 1 Position the computer upright with the right side toward you 2 Disconnect the USB board cable 1 from the system board 3 Remove the Phillips 2 5 x...

Page 65: ...Reverse this procedure to install the USB board Component replacement procedures 57 ...

Page 66: ...d from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Battery see Battery on page 36 b Hard drive see Hard drive on page 37 c WLAN module see WLAN module on page 42 d Keyboard see Keyboard on page 46 e Top cover see Top cover on page 49 Remove the power connector cable 1 Position the computer upright with the right side toward you 2 Disconnec...

Page 67: ...56 computer 620586 001 Before removing the display assembly 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the ...

Page 68: ...the system board CAUTION Support the display assembly when removing the display screws in the following steps Failure to support the display assembly can result in damage to the assembly and other components 6 Remove the four black Phillips 2 5 6 5 screws 1 that secure the display assembly to the computer 7 Lift the display panel 2 straight up to remove it Reverse this procedure to install the dis...

Page 69: ...gages from the display back cover 10 Remove the display bezel 4 The display bezel is available using spare part numbers 620593 001 for Presario CQ56 models with webcam and microphone modules 620592 001 for Presario CQ 56 models with microphone module only 620595 001 for HP G56 models with webcam and microphone modules and 620594 001 for HP G56 models with microphone module only Reverse this proced...

Page 70: ...display inverter disconnect the cables 1 on both sides of the inverter 14 Then use a flat flexible tool 2 to pry the inverter loose from the adhesive that attaches it to the display enclosure The display inverter is available using spare part number 616467 001 15 To replace the display hinge covers remove the Phillips 2 5 4 0 screw 1 that secures each hinge to the display enclosure 62 Chapter 4 Re...

Page 71: ...cure the display panel to the display enclosure 18 Remove the display panel 2 from the display enclosure The LED display panel is available using spare part number 595130 001 The CCFL display panel is available using part number 616450 001 Reverse this procedure to install the display panel 19 To replace the display panel brackets remove the two Phillips 2 0 3 0 screws 1 that secure each bracket t...

Page 72: ...e material from the display cover 2 22 Lift up to remove the antenna transceivers 3 The wireless antenna transceivers with cable are available in the Display Cable Kit spare part number 595196 001 for use with LED panels and 616466 001 for use with CCFL panels Reverse this procedure to install the display wireless antenna transceivers 23 To replace the microphone cable release the adhesive tabs 1 ...

Page 73: ...place the webcam cable release the adhesive tabs 3 from the display cover and lift up on the webcam cable 4 Reverse this procedure to install the microphone and webcam cables Component replacement procedures 65 ...

Page 74: ...er If you are unsure whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Battery see Batte...

Page 75: ...you 2 To remove the optical drive cable disconnect it from the system board 1 and then remove the two Phillips 2 0 6 0 screws 2 that secure the optical drive cable to the computer 3 Lift the optical drive cable straight up 3 to remove it 4 Remove the two Phillips 2 5 4 0 1 screws that secure the system board to the computer 5 Lift the right edge 2 of the system board Component replacement procedur...

Page 76: ...oard 3 away from the base enclosure at an angle The AMD system board is shown below The Intel system board is shown below Reverse this procedure to install the system board 68 Chapter 4 Removal and replacement procedures ...

Page 77: ...the AC adapter from the computer 4 Remove the following components a Battery see Battery on page 36 b Hard drive see Hard drive on page 37 c WLAN module see WLAN module on page 42 d Memory module see Memory module on page 44 e Optical drive see Optical drive on page 39 f Keyboard see Keyboard on page 46 g Top cover see Top cover on page 49 h Display assembly see Display assembly on page 59 i Syste...

Page 78: ...3 Lift the battery 2 out of the computer Reverse this procedure to install the RTC battery 70 Chapter 4 Removal and replacement procedures ...

Page 79: ... first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Battery see Battery on page 36 b Hard drive see Hard drive on page 37 c WLAN module see WLAN module on page 42 d Memory module see Memory module on page 44 e Optical drive see Optical drive on page 39 f Keyboard see Keyboard on page 46 g Top cover see Top cov...

Page 80: ...e thermal material located between the fan heat sink assembly and system board components it might be necessary to move the fan heat sink assembly from side to side to detach the assembly 4 Remove the fan heat sink assembly 2 by lifting straight up NOTE Steps 5 through 8 apply only to computer models equipped with the Intel processor 5 Position the system board right side up with the front toward ...

Page 81: ...at sink assembly and system board components it might be necessary to move the fan heat sink assembly from side to side to detach the assembly 8 Remove the fan heat sink assembly 2 by lifting straight up For computer models with the AMD processor thoroughly clean the thermal material from the surface of the fan heat sink assembly 1 and 3 and the processor 2 and Northbridge chip 4 each time the fan...

Page 82: ...ermal material from the surface of the fan heat sink assembly 1 and 3 and the Northbridge chip 2 and processor 4 each time the fan heat sink assembly is removed Thermal pads and thermal paste must be installed on all surfaces before the fan heat sink assembly is reinstalled NOTE Thermal pads and thermal paste are included with all fan heat sink assembly system board and processor spare part kits R...

Page 83: ...e whether the computer is off or in Hibernation turn on the computer and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Remove the battery see Battery on pa...

Page 84: ... it NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor 76 Chapter 4 Removal and replacement procedures ...

Page 85: ...ty by turning on or restarting the computer When the Press the ESC key for Startup Menu message appears in the lower left corner of the screen press the esc key 2 When the Startup Menu appears press the f10 key Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility If Setup Utility is not already running begin at step...

Page 86: ...tion information while Setup Utility is open press the f1 key Displaying system information The following procedure explains how to display system information in Setup Utility If Setup Utility is not open begin at step 1 If Setup Utility is open begin at step 2 1 Open Setup Utility by turning on or restarting the computer When the Press the ESC key for Startup Menu message displays in the lower le...

Page 87: ...tarting the computer When the Press the ESC key for Startup Menu message displays in the lower left corner of the screen press the esc key When the Startup Menu appears press the f10 key 2 Use the arrow keys to select Exit Load Setup Defaults and then press the enter key 3 When the Setup Confirmation appears press the enter key 4 To save your change and exit Setup Utility use the arrow keys to sel...

Page 88: ...ing Changes and then press the enter key After either choice the computer restarts Setup Utility menus The menu tables in this section provide an overview of Setup Utility options NOTE Some of the Setup Utility menu items listed in this chapter might not be supported by the computer Main menu Select To do this System information View and change the system time and date View identification informat...

Page 89: ...9 f10 f11 and f12 functions of Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM Boot Enable disable boot from CD ROM Floppy Boot Enable disable boot from diskette Internal Network Adapter Boot Enable disable boot from the internal network adapter Boot Order Set the boot order for Notebook Hard Drive Internal CD DVD ROM Drive USB Diskette on Key USB Hard Disk USB CD DVD ROM Drive US...

Page 90: ...writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for pl...

Page 91: ... 16 8 million Contrast ratio 300 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 259 0 259 mm Format 1280 800 HD 1366 768 Configuration RGB vertical stripe Backlight LED or CCFL Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical 39 6 cm 15 6 in display specifications 83 ...

Page 92: ...s 3 ms Average 12 ms 13 ms 13 ms Maximum 22 ms 24 ms 24 ms Logical blocks 625 142 448 495 702 655 317 249 699 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 5 C to 55 C 5 C to 55 C 41 F to 131 F 41 F to 131 F 41 F to 131 F NOTE 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may di...

Page 93: ...RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD 230 ms CD 175 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer...

Page 94: ...nd Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should contin...

Page 95: ...E Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start All Programs Maintenance Backup and Restore 2 Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only NOTE...

Page 96: ... well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start Computer To check for the HP Recovery partition select Start right click Computer click Manage and then click Disk Management NOTE If the Win...

Page 97: ...ur computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows 7 operating system DVD go to http www hp com support select your country or re...

Page 98: ...s the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To recover the original hard drive imag...

Page 99: ...ents listed below are applicable to all countries or regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal vo...

Page 100: ...g must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Stan...

Page 101: ...andle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury might be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This s...

Page 102: ...s 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 94 Chapter 9 Recycling ...

Page 103: ...lay hinge covers 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel Display 95 ...

Page 104: ...anel frame 9 Remove the display panel frame 2 from the display panel 10 Remove the screws 1 that secure the backlight cover to the display panel 11 Lift the top edge of the backlight cover 2 and swing it outward 12 Remove the backlight cover 13 Turn the display panel right side up 96 Chapter 9 Recycling ...

Page 105: ...l 15 Turn the display panel upside down 16 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury Display 97 ...

Page 106: ...he display cable 1 from the LCD panel 19 Remove the screws 2 that secure the LCD panel to the display rear panel 20 Release the LCD panel 3 from the display rear panel 21 Release the tape 4 that secures the LCD panel to the display rear panel 98 Chapter 9 Recycling ...

Page 107: ...22 Remove the LCD panel 23 Recycle the LCD panel and backlight Display 99 ...

Page 108: ...ty 77 chipset product description 1 compartments memory module 13 components additional hardware 14 bottom 13 display 11 front 5 left side 10 right side 9 top 5 computer feet locations 35 spare part number 35 computer specifications 82 connector power 9 connectors service considerations 30 cord power 14 creating a backup 86 D Diagnostics menu 81 diskette drive precautions 30 display assembly remov...

Page 109: ...verter illustrated 20 spare part number 20 J jacks audio in microphone 10 audio out headphone 10 RJ 45 network 10 K keyboard product description 3 removal 46 spare part numbers 17 46 keys action 8 esc 8 fn 8 Windows applications 8 Windows logo 8 L language support 81 latch battery release 13 lights caps lock 6 drive 10 optical drive 9 power 6 9 TouchPad 5 webcam 11 wireless 6 M Main menu 80 mass s...

Page 110: ...ct description 4 Setup Utility Diagnostics menu 81 exiting 80 Main menu 80 navigating and selecting 78 restoring default settings 79 Security menu 80 System Configuration menu 81 slots memory module 13 security cable 9 speaker assembly removal 52 spare part number 18 52 speakers identifying 7 specifications computer 82 display 83 DVD RW SuperMulti Double Layer Drive with LightScribe 85 hard drive ...

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