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HP Compaq NX9100, Software Manual

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HP Compaq NX9100 Software Manual Download Page 43

4–2

Software Guide

Intelligent Manageability

Installing Management Agent

Management Agent is preloaded on your notebook and is 
installed as a part of Intelligent Manageability through 
Application Installer.

When the notebook is restarted after installing 
Management Agents:

■

Management Agent links are added to the 
Information Center.

■

A Management Agent icon is added to the taskbar.

To set up Management Agent or to display information about 
Management Agent, including version information, select the 
Management Agent icon.

To learn more about Management Agent and to access 
instructions for using it, select Start > Information Center > 
Intelligent Manageability.

310029-001.book  Page 2  Wednesday, March 5, 2003  2:13 PM

Summary of Contents for Compaq NX9100

Page 1: ... Part Number 310029 001 April 2003 This guide provides settings and procedures for managing notebook power and security It also provides instructions for obtaining system information and using setup utilities to help detect solve and prevent problems ...

Page 2: ...as is without warranty of any kind including but not limited to the implied warranties of merchantability and fitness for a particular purpose and is subject to change without notice The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty This document contains propr...

Page 3: ... Default Power Settings 1 5 Turning the Notebook On or Off 1 6 Initiating or Resuming from Hibernation 1 7 Initiating or Resuming from Standby 1 8 Using Emergency Shutdown Procedures 1 9 Setting Power Management Options 1 9 Accessing the Power Options Window 1 9 Displaying the Power Meter Icon 1 10 Setting or Changing a Power Scheme 1 10 Using a Security Password 1 11 Processor Performance Control...

Page 4: ...ng DriveLock 2 7 Setting DriveLock Passwords 2 8 Entering DriveLock Passwords 2 9 Changing DriveLock Settings 2 10 Removing DriveLock Protection 2 11 Disabling a Device 2 12 Protecting System Information 2 13 Using Information Management 2 13 Setting System Information Options 2 13 3 Optical Drive Software Using CDs and DVDs 3 1 Avoiding Hibernation and Standby 3 2 Copyright Warning 3 2 Playing CD...

Page 5: ...tting a New Default Boot Sequence 5 5 Setting a MultiBoot Express Prompt 5 6 Entering MultiBoot Express Preferences 5 7 6 Presentation Mode Opening Quick Launch Button Software 6 2 Changing Presentation Mode Settings 6 3 Using Presentation Mode 6 4 7 Computer Setup Using Computer Setup 7 1 Accessing Computer Setup 7 1 Restoring Computer Setup Defaults 7 2 Selecting from the File Menu 7 3 Selecting...

Page 6: ...ining the Support Software CD 8 2 Accessing Notebook Information 8 2 Downloading Software from the Internet 8 3 Downloading System ROM 8 4 Downloading Other Software 8 5 System Recovery 8 6 Safeguarding Your Data 8 6 Operating System OS CD Repair 8 7 OS CD Reinstall 8 8 Reinstalling Drivers 8 9 Index ...

Page 7: ...e applications Charged battery pack External power supplied through one of the following devices AC Adapter Optional Port Replicator Optional Aircraft Adapter Optional Automobile Power Adapter Charger Charge or calibrate a battery pack in the notebook External power supplied through AC Adapter Optional Automobile Power Adapter Charger Install or modify system software Write to a CD External power ...

Page 8: ...rk is saved in random access memory RAM and the screen is cleared When you resume from Standby your work returns to the screen where you left off Hibernation Hibernation saves your work to a hibernation file on the hard drive then shuts down the notebook When you resume from Hibernation your work returns to the screen where you left off If a power on password has been set the password must be ente...

Page 9: ...t check box is selected In Windows XP select Start Control Panel Power Options icon Hibernate tab If Hibernation is enabled the Enable Hibernation check box is selected ÄCAUTION If the configuration of the notebook is changed during Hibernation resuming from Hibernation may not be possible When the notebook is in Hibernation Do not dock or undock the notebook in a Port Replicator Do not add or rem...

Page 10: ...he battery pack is recommended to extend the life of the battery pack when the notebook will be disconnected from external power for an extended period For details on battery pack storage refer on this CD to the Hardware Guide Battery Packs chapter When the Power Supply Is Uncertain Make sure that Hibernation remains enabled especially if you are operating the notebook on battery power and do not ...

Page 11: ...r Standby may stop the playback Do you want to continue Select No Resume from Hibernation or Standby by pressing the power button Audio and video may resume or you may need to restart the drive medium ÄCAUTION To prevent possible video and audio degradation and loss of audio or video playback functionality do not initiate Standby or Hibernation while using drive media Using the Default Power Setti...

Page 12: ... notebook Shut down the notebook through the operating system In Windows 2000 select Start Shut Down What do you want the computer to do Shut Down then select the OK button In Windows XP select Start Turn Off computer Turn Off The power light turns off The operating system shuts down The notebook turns off Turning off the display if the notebook is closed while the power is on There is no action r...

Page 13: ...ns off The screen clears System initiated Hibernation with Hibernation enabled If the notebook is attached to AC power the system will not initiate Hibernation If the notebook is running on battery power the system initiates Hibernation after 30 minutes of notebook inactivity Power settings and timeouts can be changed in the Power Options window The power light turns off The screen clears Resume f...

Page 14: ...ayed press the shift key The power light blinks The screen clears System initiated Standby If the notebook is attached to AC power the system will not initiate Standby If the notebook is running on battery power the system initiates Standby after 10 minutes by default of notebook inactivity Power settings and timeouts can be changed in the Power Options window The power light blinks The screen cle...

Page 15: ...tdown procedures result in the loss of unsaved data Setting Power Management Options Many of the default power settings such as timeouts alarms and power button settings can be changed in the Power Options window For example you can set an audio alert to warn you when the battery pack reaches a low power condition or you can change the default settings for the power button Accessing the Power Opti...

Page 16: ...you cannot see an icon you have placed on the taskbar the icon may be hidden Select the arrow or vertical bar on the taskbar and expand to view icons Setting or Changing a Power Scheme The Power Schemes tab in the Power Options window assigns power levels to system components You can assign different schemes depending on whether the notebook is running on a battery pack or AC power You can also se...

Page 17: ...rent software that enables the user to control processor performance The central processing unit CPU speed can be set for optimal performance or for optimal power conservation For example the software can be set to trigger an automatic change in processor speed when the power source changes between AC power and battery pack power or when the notebook use changes between active and idle Processor p...

Page 18: ...tomatically enabled on mobile processors The default SpeedStep settings are Maximum Performance for AC Power and Battery Optimized mode for battery power For details on each setting refer in this chapter to the Choosing a Performance Mode section To access the utility after installation select the SpeedStep icon on the taskbar or Start Settings Control Panel Power Options icon Intel SpeedStep tech...

Page 19: ...speed to provide an optimal balance between energy conservation and performance The notebook can run in any of the performance modes while it is operating on AC power or on battery power Setting SpeedStep Preferences SpeedStep settings can be accessed from the SpeedStep window or the SpeedStep icon SpeedStep can be enabled or disabled in Computer Setup If the SpeedStep window and icon are not acce...

Page 20: ...splayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 Preference Procedure Assign a performance mode that applies when the notebook is running on battery power Select a performance mode from the Running on Batteries list then select OK Assign a performance mode that applies when the notebook is running on AC power Select a performance mode fro...

Page 21: ...ontrols In Windows XP processor performance controls are included with the operating system and managed in the Power Options window Accessing XP Processor Controls To access Windows XP processor performance controls select Start Control Panel Performance and Maintenance Power Options Power Schemes tab You can set the desired Power Scheme that sets the processor controls Each Power Scheme for AC po...

Page 22: ...lowing table No other user intervention is required to control the performance of your notebook processor Power Scheme AC Power Battery Power Home Office Desk None Adaptive Portable Laptop Adaptive Adaptive Presentation Adaptive Degrade Always On None None Minimal Power Management Adaptive Adaptive Max Battery Adaptive Degrade ...

Page 23: ...nauthorized access to the Computer Setup utility HP Administrator password Unauthorized access to the contents of a hard drive DriveLock Unauthorized access to the processor serial number and other system identification information System information management Unauthorized removal of the notebook Security cable slot used with an optional cable lock For more information on the security cable slot ...

Page 24: ...ternal Devices chapter Using Passwords Remembering Passwords Most security features use passwords Whenever you set a password write down the password and store it in a secure location away from the notebook If you forget your power on or HP administrator password you cannot start up the notebook or resume from Hibernation until an authorized service provider resets the notebook To contact an autho...

Page 25: ...from Standby a Windows password not a power on password must be entered to resume from Standby A HP administrator password and a Windows administrator password are not interchangeable However the same word or series of letters numerals or slashes used for a HP password can also be used for another HP password or as a Windows password with these considerations HP passwords can be any combination of...

Page 26: ...tting Power On Passwords A power on password is set changed or deleted in Computer Setup 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Use the arrow keys to select the Security menu Power On Password then press enter Then To ...

Page 27: ...ng HP Administrator Passwords A HP administrator password protects the configuration settings and system identification information in Computer Setup After it is set this password must be entered to access Computer Setup A HP administrator password Is not interchangeable with a Windows administrator password although both can use the same word or series of letters numbers or slashes Does not displ...

Page 28: ...istrator password type your current password in the Old Password field type the new password in the New Password and Verify New Password fields then press F10 To delete a HP administrator password type your current password in the Old Password field then press F10 3 To save your preferences and exit Computer Setup use the arrow keys to select File Save Changes and Exit then follow the instructions...

Page 29: ...e accessed with either the user or the master password You can delete a user password or master password only by removing DriveLock protection from the drive DriveLock protection can be removed from the drive only with the master password The owner of the user password should be the day to day user of the protected hard drive The owner of the master password may be a system administrator or the da...

Page 30: ...r Setup from a Windows restart DriveLock settings are not accessible 1 Verify that the notebook is off and not in Hibernation by pressing the power button If your work returns to the screen shut down the notebook 2 Insert the hard drive into the notebook not an optional Port Replicator 3 To open Computer Setup turn on do not restart the notebook Press F10 while the F10 ROM Based Setup message is d...

Page 31: ...DriveLock settings select File Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts Entering DriveLock Passwords 1 Be sure that the drive is inserted into the notebook not an optional Port Replicator 2 When prompted for a DriveLock password type your user or master password using the same t...

Page 32: ...that the protected hard drive is inserted into the notebook not an optional Port Replicator 3 To open Computer Setup turn on do not restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 4 Use the arrow keys to select the Security Menu DriveLock passwords then press enter...

Page 33: ... an optional Port Replicator 3 To open Computer Setup turn on do not restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 4 Use the arrow keys to select the Security Menu DriveLock passwords then press enter 5 Use the arrow keys to select the location of the hard drive ...

Page 34: ...ed Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Select the Security menu Device Security then enter your preferences 3 To confirm your preferences press F10 4 To save your preferences select File Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup an...

Page 35: ...notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Access or set your preferences by following these directions To view general system information select File menu System Information To view or enter identification values for system components select Security menu System IDs 3 ...

Page 36: ...g Windows Media Player and WinDVD This software supports optical drives in an optional external MultiBay or optional Advanced Port Replicator with built in MultiBay To create and copy CDs or DVDs you will need additional software such as Easy CD Creator 5 Basic preinstalled on select models For more information refer to the software documentation included with the CD ROM ...

Page 37: ... Audio and video may resume automatically or you may need to restart the media ÄCAUTION To prevent possible video and audio degradation and loss of audio or video playback functionality do not initiate Standby or Hibernation while using drive media ÄCAUTION Do not insert or remove a device while running multimedia applications because the application may pause or stop playing Copyright Warning It ...

Page 38: ...s not open In Windows 2000 select Start Programs Windows Media Player In Windows XP select Start All Programs Windows Media Player 3 Select the Play button to play the CD and the Stop button to stop the CD Accessing Windows Media Player Help The Windows Media Player application is a program included with the operating system To open Windows Media Player Help 1 Insert a CD into the optical drive th...

Page 39: ...that third party player program and not WinDVD If you prefer to install WinDVD decline the third party player installation usually by pressing No Cancel or Exit then closing the installation window To install WinDVD from the Software Setup utility go to Start Software Setup A setup wizard loads and a list of applications is displayed Select WinDVD and follow the instructions on the screen Understa...

Page 40: ...on code only if the region code on the DVD matches the region setting on your DVD drive If the region code on a DVD does not match the region setting on your drive a Playback Of Content From This Region Is Not Permitted message is displayed when you insert the DVD To play the DVD you must change the region setting on your DVD drive ÄCAUTION The region setting on your DVD drive can be changed only ...

Page 41: ...window does not open after a short pause select the WinDVD Player icon on the taskbar Or In Windows 2000 select Start Programs InterVideo InterVideo WinDVD WinDVD In Windows XP select Start All Programs InterVideo WinDVD WinDVD 3 Select the Properties icon in the lower right of the window 4 Select the General tab 5 Select the button for the region 6 Select the OK button ...

Page 42: ... Agents from the list and follow the instructions on the screen Intelligent Manageability uses such tools as HP Client Manager Software Management Agent and System Software Manager to facilitate Asset Management which provides detailed configuration and diagnostic information Fault Management which prevents predicts and alerts to impending hardware problems Security Management which protects again...

Page 43: ...s restarted after installing Management Agents Management Agent links are added to the Information Center A Management Agent icon is added to the taskbar To set up Management Agent or to display information about Management Agent including version information select the Management Agent icon To learn more about Management Agent and to access instructions for using it select Start Information Cente...

Page 44: ...ence in which the system will attempt to boot those devices to start up your notebook Bootable devices include optical drive discs such as CDs or DVDs bootable diskettes and SuperDisks or a network interface card NIC Some devices including USB devices and the network interface card NIC must be enabled in Computer Setup before they can be included in the boot sequence For more information refer in ...

Page 45: ... drive A or drive C depending on the format of the CD Most bootable CDs boot as drive A If you have a CD that boots as the C drive the system will boot the diskette drive before the CD You can change the sequence in which the notebook searches for a startup device by enabling MultiBoot and entering a new startup sequence or boot order Or you can use MultiBoot Express to set the notebook to prompt ...

Page 46: ... or in an external MultiBay that contains a disc that boots as drive C 2 Hard drive in the notebook hard drive bay 3 Hard drive in a Port Replicator MultiBay or in an external MultiBay Since no drive letter is associated with the NIC changing the boot order of a NIC does not affect drive letters of the other devices Enabling Devices in Computer Setup The notebook can only start up from a USB devic...

Page 47: ...ing startup without using MultiBoot quickly press F12 when the Network Service Boot message appears briefly in the lower right corner of the screen Understanding MultiBoot Results Before changing the startup sequence consider the following When the notebook restarts after changing the boot order it considers only the first device of each drive type when searching for a startup device For example t...

Page 48: ...t Preferences There are two ways to use MultiBoot Set a new default boot sequence the notebook uses each time it starts up Use variable boot sequences using MultiBoot Express This feature prompts you for a startup device each time the notebook is started or restarted Setting a New Default Boot Sequence Set a startup sequence that the notebook uses each time it is started or restarted with Computer...

Page 49: ...book Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Use the arrow keys to select Advanced Boot Options then press enter 3 In the Express Boot Popup Delay Sec field select the length of time in seconds that you want the notebook to display the startup location menu before it defaults...

Page 50: ...ss Boot menu select your preference within the timeout then press enter To prevent the notebook from defaulting to the current MultiBoot setting press any key within the timeout The notebook will not start up until you select a startup location and press enter To allow the notebook to start up according to the current MultiBoot setting wait for the timeout to expire ...

Page 51: ...ite that you specify The image simultaneously displays on the notebook screen and an external device connected to the external monitor connector or S Video out jack on the rear panel or to connectors on an optional Port Replicator For more information on Quick Launch buttons refer on this CD to the Hardware Guide Pointing Devices and Keyboard chapter Presentation Mode Quick Launch button ...

Page 52: ...Presentation Mode welcome dialogue box opens This dialogue box enables you to program the Presentation Mode button to automatically open an item and adjust the video and power settings for optimum viewing This box also enables you to control whether the welcome box is opened each time you press the Presentation Mode button If you check Don t Show me this Dialog Box Again in the welcome dialog box ...

Page 53: ...ktop place a check mark next to Show icon on the desktop To open Quick Launch Buttons software from the desktop double click the shortcut Changing Presentation Mode Settings The Item to Open field enables you to indicate a file an application a Web site or a folder to open when the Presentation Mode button is pressed You can browse for an item by clicking the Browse button or you can indicate a re...

Page 54: ...Your display and power settings remain however depending on the application you are using you may need to reopen your file or application ÄCAUTION If Standby is initiated while a CD CD RW or DVD is in use your playback may be interrupted To prevent possible video and audio degradation and loss of audio or video playback funtionality do not initiate Standby while using drive media For more informat...

Page 55: ...port is enabled For more information about USB refer on this CD to the Hardware Guide External Devices chapter The menu tables later in this chapter provide an overview of Computer Setup options Accessing Computer Setup The information and settings in Computer Setup are accessed from the File Security Tools and Advanced menus 1 To open Computer Setup turn on or restart the notebook Press F10 while...

Page 56: ... the notebook restarts Restoring Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 To view navigation information press F1 2 Use the arrow keys to select File R...

Page 57: ... Save system configuration settings to a diskette Restore from floppy Restore system configuration settings from a diskette Restore defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore changes and exit Cancel changes entered during the current session then exit and restart the notebook Save changes and exit Save chang...

Page 58: ...iveLock change a DriveLock User or Master password Drive Lock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook SmartCard password Enable disable support for BIOS SmartCard password Device security Enable disable devices in the system Enable NIC for inclusion in MultiBoot System IDs Enter user defined identification values Select To Do This HDD Se...

Page 59: ...sable QuickBoot Enable disable MultiBoot which sets a startup sequence that can include most bootable devices and media in the system For details refer to the MultiBoot chapter Set the boot order Device Options Enable disable Num lock mode at startup Enable disable multiple standard pointing devices at startup To set the notebook to support only a single usually nonstandard pointing device at star...

Page 60: ...se and hubs work even when a Windows operating system is not loaded The notebook can start from a bootable hard drive diskette drive diskette SuperDisk drive disk or CD ROM CD RW or DVD inserted into a drive connected by USB to the notebook or an optional Port Replicator Enable disable all settings in the SpeedStep window When Disable is selected the notebook runs in Battery Optimized mode Swap th...

Page 61: ... model Prepare for a system ROM update by identifying the ROM versions currently installed on the notebook 2 Access the updates on your local HP Web site or the Support Software CD 3 Download and install the updates The notebook system ROM stores the BIOS The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services ...

Page 62: ...g Notebook Information To access the updates for your notebook the following information will be needed The product category is Notebook The product family name and series number are printed in the lower left corner of the display bezel More complete model information is provided on the serial number label on the bottom of the notebook To determine whether available ROM updates contain later ROM v...

Page 63: ...ithout changing any settings use the arrow keys to select File Ignore Changes and Exit then follow the instructions on the screen After Computer Setup closes the notebook restarts in Windows Downloading Software from the Internet Most software at the HP Web site is packaged in a compressed file called a SoftPaq Some ROM updates may be packaged in a compressed file called a ROMPaq Other ROM updates...

Page 64: ...notebook from the electrical outlet Do not shut down the notebook Do not remove or insert a drive To download and install a system ROM 1 Access the page at the HP Web site that provides software for your notebook For home and small office products or corporate products visit the HP Web site 2 Follow the instructions on the screen to locate the system ROM you want to download 3 At the download area...

Page 65: ... on the screen reports a successful installation you can delete the download package from the HP folder Downloading Other Software To update other software 1 Access the page at the HP Web site that provides software for your notebook 2 Follow the instructions on the screen to find the software you want to update 3 At the download area select the software you want and follow the downloading instruc...

Page 66: ...cover or repair your notebook without losing personal data The OS CD also enables reinstallation of the operating system software provided with the notebook For best results attempt to recover optimal notebook functionality by using the following procedures in the order described here Safeguarding Your Data Software or devices added to the notebook can cause your system to become unstable To safeg...

Page 67: ...o restore the notebook to a previous date and time when it was functioning optimally 1 Select Start Help Support Tools System Restore 2 Follow the on screen directions for restoring the notebook Operating System OS CD Repair To repair the operating system without deleting your personal data use the Windows OS CD that was shipped with the notebook 1 Connect the notebook to external power and turn o...

Page 68: ...ave installed on the notebook will be lost during the OS CD reinstall To protect your data make a backup copy of My Documents before reinstalling your operating system Visit Help and Support to learn more about backing up your files To reinstall the operating system 1 Connect the notebook to external power and turn on the notebook 2 Immediately insert the OS CD into the notebook 3 Hold the power b...

Page 69: ...mplete When prompted for the product key refer to the Microsoft Certificate of Authenticity located on the bottom of the notebook Reinstalling Drivers After the OS installation process is complete you must reinstall drivers To reinstall drivers using the Driver Recovery CD that was shipped with the notebook 1 While running Windows insert the Driver Recovery CD into the optical drive 2 If you do no...

Page 70: ...play 3 2 disabling drive for 2 12 optical drive software 3 1 playing with Windows Media Player 3 3 Support Software CD 8 1 Computer Setup accessing 7 1 Advanced menu 7 5 changing language in 7 1 displaying ROM information with 8 2 DriveLock passwords 2 8 DriveLock settings 2 10 enabling SpeedStep 1 13 enabling disabling devices with 2 12 5 3 File menu 7 3 HP administrator password 2 1 2 6 includin...

Page 71: ... changing 5 4 displaying 3 2 DriveLock accessing a DriveLock protected hard drive 2 9 changing settings 2 10 disabling a device 2 12 features 2 7 passwords changing 2 10 passwords combining with other passwords 2 3 passwords entering 2 10 passwords forgetting 2 2 passwords master and user described 2 7 protecting hard drive with 2 7 quick reference 2 1 removing DriveLock protection from a hard dri...

Page 72: ...1 installing 4 2 InterVideo WinDVD See WinDVD L language changing in Computer Setup 2 12 legacy support USB 2 2 locked system emergency shutdown procedures 1 6 1 9 logical drive designations See drive designations M MultiBoot default boot sequence 5 2 defined 5 1 enabling devices in Computer Setup 5 3 express preferences 5 7 express prompt 5 6 new sequence 5 5 results 5 4 setting preferences 5 4 5...

Page 73: ...hanging 2 4 combining with other passwords 2 3 deleting 2 4 entering 2 5 features 2 4 forgetting 2 2 quick reference 2 1 setting 2 4 presentation mode Quick Launch button 6 2 settings 6 3 using 6 4 processor performance controls 1 11 PXE Preboot eXecution Environment protocol 5 4 Q Quick Launch Button software opening 6 2 settings 6 3 R RAM random access memory and Standby 1 2 resetting the notebo...

Page 74: ...resuming from 1 8 when to use 1 4 Support Software CD 8 1 system information management 2 1 2 13 system lockup emergency shutdown procedures 1 6 1 9 system ROM Read Only Memory defined 8 1 determining current version of 8 2 T turning the notebook on or off 1 6 U unresponsive system emergency shutdown procedures 1 6 1 9 updating software 8 1 USB legacy support 7 1 W Windows Media Player accessing H...

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