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HP Compaq nx5000 series, Maintenance And Service Manual

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Product Description

Maintenance and Service Guide

1–19

All HP Compaq Business Notebook nx5000 models feature:

■

TouchPad pointing device

■

Video memory

■

8- or 6-cell lithium ion (Li-Ion) battery pack

■

1- or 3-year warranty on parts and labor, varying by model

Cnx5000

U

P

150

X5

60

W

Cb

25

P

People’s Republic of 

China

PC987PA AB2

Cnx5000

U

P

150

x5

60

W

Cb

51

P

Asia Pacific

DZ496PA UUF

Cnx5000

U

P

150

X5

60

W

Ci

51

P

Asia Pacific

PC980PA UUF

Cnx5000

U

P

150

x5

60

Y

Cb

51

P

Australia/New 

Zealand

DV615P ABG

Cnx5000

U

P

150

Y5

30

W

CN

51

P

Japan

PD680PA ABJ

Cnx5000

U

P

150

Y5

40

D

CN

51

P

Korea

PB743PA AB1

Cnx5000

U

P

150

Y5

40

N

Ci

51

P

Germany

DU344A ABD

Cnx5000

U

P

150

Y5

40

W

Cb

25

P

Korea

DV839P AB1

Cnx5000

U

P

150

Y5

40

W

Ci

25

H

Hong Kong

DV619P AB5

Table 1-2

HP Compaq Business Notebook nx5000 Models 

(Continued)

Summary of Contents for Compaq nx5000 series

Page 1: ...cument Part Number 349052 001 April 2004 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying notebook features components and spare parts troubleshooting notebook problems and performing notebook disassembly procedures ...

Page 2: ...ark of its proprietor Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Adobe and Acrobat are trademarks of Adobe Systems Incorporated The information contained herein is subject to change without notice HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Compaq Business Notebook nx...

Page 3: ...oubleshooting 2 1 Computer Setup and Diagnostics Utilities 2 1 Using Computer Setup 2 2 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Tools Menu 2 5 Selecting from the Advanced Menu 2 5 2 2 Using Diagnostics for Windows 2 8 Obtaining Saving or Printing Configuration Information 2 8 Obtaining Saving or Printing Diagnostic Test Information 2 9 2 3 Troublesh...

Page 4: ...g Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 4 4 6 Notebook Precautions 4 5 4 7 Grounding Equipment and Methods 4 6 5 Removal and Replacement Procedures 5 1 Serial Number 5 2 5 2 Disassembly Sequence Chart 5 3 5 3 Preparing the Notebook for Disassembly 5 4 5 4 Notebook Feet 5 10 5 5 Mini PCI Communications Board 5 11 5 6 Mult...

Page 5: ... Assembly 5 35 5 17 Top Cover 5 39 5 18 RTC Battery 5 43 5 19 Speakers 5 45 5 20 LED Board 5 48 5 21 Bottom Board 5 50 5 22 System Board 5 52 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3 Conductor Power Cord Set B 1 General Requirements B 1 C Screw Listing Index ...

Page 6: ...tebook PC offer advanced modularity an Intel Pentium M or an Intel Celeron M processor with 64 bit architecture an Intel Extreme Graphics 2 graphics controller with up to 64 MB of shared video memory and extensive multimedia support HP Compaq Business Notebook nx5000 Series Compaq Presario V1000 notebook PC appearance varies slightly ...

Page 7: ...s 1 Brand Series designator C HP Compaq P Presario nx5000 all models V10xx 2 Graphics memory U Shared memory architecture 3 Processor type P Intel Pentium M C Intel Mobile Celeron 4 Processor speed 170 1 70 GHz 160 1 60 GHz 150 1 50 GHz 140 1 40 GHz 130 1 30 GHz 120 1 20 GHz 5 Display type size resolution X XGA Y SXGA WVA 5 15 0 inch 4 14 1 inch 6 Hard drive size 60 60 GB 40 40 GB 30 30 GB 7 Optic...

Page 8: ...11b g i 802 11b Bluetooth j 802 11b g Bluetooth m 802 11a b g Bluetooth N None 9 RAM 12 128 MB 25 256 MB 51 512 MB 10 1 024 MB 10 Operating system P Microsoft Windows XP Professional H Microsoft Windows XP Home 2 Microsoft Windows 2000 L Linux F FreeDOS a 1 year warranty on parts and labor g 4 year warranty on parts and labor S Special 11 SKU Table 1 1 HP Compaq Business Notebook nx5000 and Compaq...

Page 9: ...P 140 X5 30 W Md 25 PaS United States PD973US ABA Cnx5000 U C 120 X4 30 C Cb 25 H Taiwan DY824PA AB0 Cnx5000 U C 120 X4 30 C CN 25 2 Japan PB690PA ABJ Cnx5000 U C 120 X4 30 C CN 25 H Japan PB328PA ABJ Cnx5000 U C 120 X4 30 C CN 25 P Japan PB688PA ABJ Cnx5000 U C 120 X4 30 D Cb 25 H Taiwan DY825PA AB0 Cnx5000 U C 120 X4 30 D Cb 25 P Taiwan DY826PA AB0 Cnx5000 U C 120 X4 30 W Cb 25 P Japan PC993PA A...

Page 10: ...nx5000 U C 120 X5 30 C CN 25 P Brazil PA502A AC4 Cnx5000 U C 120 X5 30 D Cb 25 P French Canada Latin America DH946U ABC DH946U ABM United States DH946U ABA Cnx5000 U C 120 X5 40 W Cb 51 H Australia PB324PA ABG Cnx5000 U C 130 X4 30 C Cg 25 P United States DV110U ABA Cnx5000 U C 130 X4 30 C Cg 25 PgS United States PE804UC ABA Cnx5000 U C 130 X4 40 D CN 25 P Australia PE734PA ABG Cnx5000 U C 130 X4 ...

Page 11: ...and PC529PC AKL Cnx5000 U P 140 X4 30 C Cb 25 H Asia Pacific DY819PA UUF Taiwan DY827PA AB0 Cnx5000 U P 140 X4 30 C Cb 25 P Asia Pacific Hong Kong DX905P UUF DV616P AB5 Taiwan DY830PA AB0 Cnx5000 U P 140 X4 30 D Cb 25 F United States PE776AA ABA Cnx5000 U P 140 X4 30 D Cb 25 H Asia Pacific DY822PA UUF Taiwan DY828PA AB0 Cnx5000 U P 140 X4 30 D Cb 25 P Asia Pacific French Canada Latin America DX373...

Page 12: ...833PA AB0 Cnx5000 U P 140 X4 40 D Cb 25 P People s Republic of China DV836P AB2 Taiwan DY872PA AB0 and DY837PA AB0 Cnx5000 U P 140 X4 40 W Cb 25 H Taiwan DY835PA AB0 Cnx5000 U P 140 X4 40 W Cb 25 LS Thailand PC530PC AKL Cnx5000 U P 140 X4 40 W Cb 25 P Asia Pacific Hong Kong PA244PA UUF DV617P AB5 People s Republic of China Taiwan DV837P AB2 DY839PA AB0 Cnx5000 U P 140 X4 60 W Cb 51 P Thailand PB70...

Page 13: ...5 P Asia Pacific Brazil Latin America DZ512PA UUF PB451A AC4 PA501A ABM Taiwan United States DY831PA AB0 PA501A ABA Cnx5000 U P 140 X5 30 C CN 25 2 Japan DV834P ABJ Cnx5000 U P 140 X5 30 C CN 25 P Japan DV625P ABJ Cnx5000 U P 140 X5 30 D Cb 25 H Asia Pacific DY821PA UUF Taiwan DY829PA AB0 Cnx5000 U P 140 X5 30 D Cb 25 P Asia Pacific Latin America DZ513PA UUF PA500A ABM Taiwan United States DY832PA...

Page 14: ...ovenia Spain Sweden Finland Switzerland Turkey United Kingdom DU302A ABH DU302A ABN DU302A AKD DU302A AB9 DU302A ACB DU302A ABV DU302A AKN DU302A ABE DU302A AK8 DU302A UUZ DU302A AB8 DU302A ABU Cnx5000 U P 140 X5 30 W Cb 25 P Belgium Czech Republic Denmark Europe International France Greece Polish English Germany Hungary Iceland Israel Italy DU303A UUG DU303A AKB DU303A ABY DU303A ABB DU303A ABF D...

Page 15: ... ABM United States PD366L ABA Cnx5000 U P 140 X5 40 C CN 25 P Japan DV833P ABJ Cnx5000 U P 140 X5 40 D Cb 25 H Korea DZ845PA AB1 Taiwan DY834PA AB0 Cnx5000 U P 140 X5 40 D Cb 25 P Brazil PB452A AC4 Taiwan DY838PA AB0 Cnx5000 U P 140 X5 40 W Cb 25 H Asia Pacific Hong Kong DY823PA UUF DV618P AB5 Korea Taiwan DZ846PA AB1 DY836PA AB0 Cnx5000 U P 140 X5 40 W Cb 25 P Asia Pacific Australia New Zealand H...

Page 16: ...A ABM PA496A ABA and DW806AA ABA Cnx5000 U P 140 X5 40 W Cb 51 PaS United States PE688UC ABA Cnx5000 U P 140 X5 40 W Cg 51 P Latin America Pd364L ABM United States PD364L ABA Cnx5000 U P 140 X5 40 W Ci 25 P Asia Pacific Europe International France PC979PA UUF DW807AA ABB DW807AA ABF Germany Italy United Kingdom DW807AA ABD DW807AA ABZ DW807AA ABU Cnx5000 U P 140 X5 40 W Mg 25 PaS United States PD9...

Page 17: ...ustralia New Zealand DX384P ABG Cnx5000 U P 150 S5 60 Y Ci 51 PS Australia PD641PC ABG Cnx5000 U P 150 X4 30 C Cg 25 P Hong Kong PB721PA AB5 Cnx5000 U P 150 X4 30 C CN 25 P Japan PD677PA ABJ Cnx5000 U P 150 X4 30 D Cg 25 P Asia Pacific PE761Pa UUF Cnx5000 U P 150 X4 30 D CN 51 H Taiwan PB696PA AB0 Cnx5000 U P 150 X4 40 D Cb 25 H People s Republic of China PD664PA AB2 Cnx5000 U P 150 X4 40 D Cb 25 ...

Page 18: ...CN 25 P People s Republic of China PD667Pa AB2 Cnx5000 U P 150 X4 40 W Cb 25 H People s Republic of China PD665PA AB2 Cnx5000 U P 150 X4 40 W Cb 25 P People s Republic of China PC986PA AB2 Cnx5000 U P 150 X4 40 W Cg 25 P Thailand PE759PA AKL Cnx5000 U P 150 X4 40 W CN 25 H People s Republic of China PD668Pa AB2 Cnx5000 U P 150 X5 30 C Cb 25 P Brazil PD362L AC4 Cnx5000 U P 150 X5 30 C CN 25 P Japan...

Page 19: ... Spain Sweden Finland Switzerland United Kingdom DU396A ABN DU396A AKD DU396A AB9 DU396A ACB DU396A ABV DU396A AKN DU396A ACQ DU396A ABE DU396A AK8 DU396A UUZ DU396A ABU Cnx5000 U P 150 X5 30 W Cg 25 P Belgium Denmark Europe International France Germany Greece Polish English Hungary Iceland Italy Latin America Netherlands DU397A UUG DU397A ABY DU397A ABB DU397A ABF DU397A ABD DU397A B1A DU397A AKC...

Page 20: ...PA AB1 Cnx5000 U P 150 X5 40 C CN 25 P Japan PD679PA ABJ Cnx5000 U P 150 X5 40 D Cb 25 H Korea PA219PA AB1 Cnx5000 U P 150 X5 40 D Cb 25 P Brazil PD361L AC4 Cnx5000 U P 150 x5 40 D Cg 25 P United States DV111U ABA Cnx5000 U P 150 X5 40 N Cg 25 P United States DV138U ABA Cnx5000 U P 150 X5 40 W Cb 25 H Korea PA220PA AB1 Cnx5000 U P 150 x5 40 W Cb 25 P Asia Pacific DX904P UUF and DX374P UUF Korea Th...

Page 21: ...304A B1A DU304A ABD DU304A AKC DU304A A2M DU304A ABT DU304A ABZ The Netherlands Norway Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Turkey United Kingdom DU304A ABH DU304A ABN DU304A AKD DU304A AB9 DU304A ACB DU304A ABV DU304A AKN DU304A ABE DU304A AK8 DU304A UUZ DU304A AB8 DU304A ABU Cnx5000 U P 150 X5 40 W Cb 51 LS Asia Pacific PC637PC UUF Cnx5000 U P 150 X5 40 W...

Page 22: ...ouchPad pointing device Video memory 8 or 6 cell lithium ion Li Ion battery pack 1 or 3 year warranty on parts and labor varying by model Cnx5000 U P 150 X5 40 W Cg 51 P United States PD365L ABA Cnx5000 U P 150 X5 40 W Ci 25 PS Australia PE784PC ABG Table 1 2 HP Compaq Business Notebook nx5000 Models Continued ...

Page 23: ...A UUG DU305A AKB DU305A ABY DU305A ABB DU305T ABF and DU305A ABF DU305T B1A and DU305A B1A DU305T ABD and DU305A ABD DU305A AKC DU305A A2M DU305A ABT DU305T ABZ and DU305A ABZ DU305T ABH and DU305A ABH Norway Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Turkey United Kingdom DU305T ABN and DU305A ABN DU305A AKD DU305A AB9 DU305T ACB and DU305A ACB DU305A ABV DU305A...

Page 24: ...a PC987PA AB2 Cnx5000 U P 150 x5 60 W Cb 51 P Asia Pacific DZ496PA UUF Cnx5000 U P 150 X5 60 W Ci 51 P Asia Pacific PC980PA UUF Cnx5000 U P 150 x5 60 Y Cb 51 P Australia New Zealand DV615P ABG Cnx5000 U P 150 Y5 30 W CN 51 P Japan PD680PA ABJ Cnx5000 U P 150 Y5 40 D CN 51 P Korea PB743PA AB1 Cnx5000 U P 150 Y5 40 N Ci 51 P Germany DU344A ABD Cnx5000 U P 150 Y5 40 W Cb 25 P Korea DV839P AB1 Cnx5000...

Page 25: ...d 10 H Korea PC967PA AB1 Cnx5000 U P 160 X4 40 C Ci 51 H Poland DU407S AKD Cnx5000 U P 160 X4 40 D Cb 25 H Latin America PA503A ABM United States PA503A ABA Cnx5000 U P 160 X4 40 D Cb 25 P People s Republic of China PD666PA AB2 Cnx5000 U P 160 X5 40 D CN 51 H United States DV149US ABA Cnx5000 U P 160 X5 40 W Cb 51 P Asia Pacific DX375P UUF Thailand DY871PA AKL Cnx5000 U P 160 X5 40 W Cg 25 P Asia ...

Page 26: ...399A ABB DU399T ABF and DU399A ABF DU399T ABD and DU399T AB8 and DU399A ABD DU399A B1A DU399A AKC DU399A A2M DU399T ABZ and DU399A ABZ DU399T ABH and DU399A ABH Norway Poland Portugal Russian Saudi Arabia Slovenia South Africa Spain Sweden Finland Switzerland United Kingdom DU399T ABN and DU399A ABN DU399A AKD DU399A AB9 DU399T ACB and DU399A ACB DU399A ABV DU399A AKN DU399A ACQ DU399T ABE and DU3...

Page 27: ...chPad pointing device Video memory 8 or 6 cell lithium ion Li Ion battery pack 1 or 3 year warranty on parts and labor varying by model Cnx5000 U P 160 X5 40 W CN 25 P United States DV142US ABA Cnx5000 U P 160 X5 40 W CN 51 P United States PF001US ABA Table 1 2 HP Compaq Business Notebook nx5000 Models Continued ...

Page 28: ...DU398T UUG DU398A ABY DU398A ABB DU398T ABF and DU398A ABF DU398T ABD and DU398A ABD DU398A B1A DU398A AKC DU398A A2M DU398T ABZ and DU398A ABZ DU398T ABH and DU398A ABH Norway Poland Portugal Russian Saudi Arabia Slovenia South Africa Spain Sweden Finland Switzerland United Kingdom DU398T ABN and DU398A ABN DU398A AKD DU398A AB9 DU398T ACB and DU398A ACB DU398A ABV DU398A AKN DU398A ACQ DU398T AB...

Page 29: ... 60 Y Ci 51 H Belgium Czech Republic Denmark Europe International France Greece Polish English Germany Hungary Iceland Israel Italy DU306A UUG DU306A AKB DU306A ABY DU306A ABB DU306A ABF DU306A B1A DU306A ABD DU306A AKC DU306A A2M DU306A ABT DU306A ABZ The Netherlands Norway Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Turkey United Kingdom DU306A ABH DU306A ABN DU...

Page 30: ...DU307A UUG DU307A AKB DU307A ABY DU307A ABB DU307A ABF DU307A B1A DU307A ABD DU307A AKC DU307A A2M DU307A ABT DU307A ABZ DX367AA AB1 PA494A ABM DU307A ABH DU307A ABN Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Turkey United Kingdom United States DU307A AKD DU307A AB9 DU307A ACB DU307A ABV DU307A AKN DX367AA ABE and DU307A ABE DX367AA AK8 and DU307A AK8 DX367AA UUZ...

Page 31: ... 51 P Latin America PD363L ABM United States PD363L ABA Cnx5000 U P 170 X4 30 C CN 25 2 Japan DV623P ABJ Cnx5000 U P 170 X4 30 C CN 25 H Japan DV620P ABJ Cnx5000 U P 170 X4 30 C CN 25 P Japan DV621P ABJ Cnx5000 U P 170 X4 30 W CN 25 P Japan DV624P ABJ Cnx5000 U P 170 X4 40 C CN 25 P Japan DV622P ABJ Cnx5000 U P 170 X5 60 W Cb 51 P Asia Pacific DX376P UUF Cnx5000 U P 170 X5 60 Y Cb 51 P Brazil PD36...

Page 32: ...ture TouchPad pointing device Video memory 8 or 6 cell lithium ion Li Ion battery pack 1 or 3 year warranty on parts and labor varying by model Cnx5000 U P 170 Y5 60 W Cd 25 H Korea DZ515PA AB1 Cnx5000 U P 170 Y5 60 W Cd 25 P Korea DZ514PA AB1 Table 1 2 HP Compaq Business Notebook nx5000 Models Continued ...

Page 33: ...L PV1002AP U P 150 Y5 40 W Ci 25 H Hong Kong DY203P AB5 PV1003AP U P 140 X5 40 W Cb 25 H Asia Pacific DY204P UUF Hong Kong DY204P AB5 PV1004AP U P 140 X4 30 W Cb 25 H Hong Kong DY205P AB5 PV1004XX U P 140 X4 30 W Cb 25 H Asia Pacific DZ543AA UUF PV1005AP U C 120 X4 30 D Cb 25 H People s Republic of China DY206P AB2 PV1006AP U C 130 X4 40 D Cb 25 H People s Republic of China DY207P AB2 PV1007AP U P...

Page 34: ...P U P 150 X5 40 D Cb 25 H People s Republic of China DY211P AB2 PV1011AP U P 150 X5 40 W Cb 25 H People s Republic of China DY212P AB2 PV1011AP U P 150 X5 40 W Cb 25 H Thailand DY212P AKL PV1012AP U C 120 X4 30 D Cb 25 H Taiwan DY213P AB0 PV1013AP U P 140 X4 30 C Cb 25 H Taiwan DY214P AB0 PV1014AP U P 140 X4 30 D Cb 25 H Taiwan DY215P AB0 PV1015AP U P 140 X4 40 D Cb 25 H Taiwan DY216P AB0 PV1016AP...

Page 35: ... DY219P AB0 PV1019AP U P 140 X5 40 D Cb 25 H Taiwan DY220P AB0 PV1020AP U P 140 X5 40 W Cb 25 H Taiwan DY221P AB0 PV1021AP U P 140 X4 30 D Cb 12 H Asia Pacific DY222P UUF PV1022AP U P 150 X5 40 Y Cb 25 H Asia Pacific DY223P UUF PV1023AP U P 160 X5 60 W Cb 51 H Asia Pacific DY224P UUF PV1024AP U P 140 X5 30 D Cb 25 H Asia Pacific DY225P UUF PV1025AP U P 140 X4 30 C Cb 25 H Asia Pacific DY226P UUF P...

Page 36: ... Y Cb 25 H Thailand DY229P AKL PV1029AP U C 120 X4 30 D Cb 25 H Taiwan DY230PA AB0 PV1030AP U P 140 X4 30 W Cb 25 H Taiwan DZ847PA AB0 PV1031AP U C 130 X5 60 W Cb 25 H Korea DZ848PA AB1 PV1032AP U P 160 X5 40 W Cb 25 H Korea DZ849PA AB1 PV1033AP U P 160 Y5 60 W Cb 25 H Korea DZ850PA AB1 PV1034AP U P 170 X5 60 W Cb 51 H Korea DZ851PA AB1 PV1035AP U P 160 X5 40 W Cb 51 H Korea DZ852PA AKL PV1036AP U...

Page 37: ...140 X5 60 W Cb 25 H Thailand DZ854PA AKL PV1038AP U P 140 X4 40 W Ci 25 H Asia Pacific DZ855PA UUF PV1039AP U P 150 X4 40 W Ci 25 H Asia Pacific DZ856PA UUF PV1040AP U P 150 X5 40 W Ci 25 H Asia Pacific DZ857PA UUF PV1041AP U P 160 X5 60 W Ci 51 H Asia Pacific DZ858PA UUF PV1042AP U P 150 X5 40 W Cj 25 H Hong Kong DZ859PA AB5 PV1043XX U P 150 X5 60 W Cb 51 H Korea DZ544AA AB1 Table 1 3 Compaq Pres...

Page 38: ... of shared video memory on models with 128 MB system memory 60 40 or 30 GB high capacity hard drive varying by notebook model 128 MB DDR synchronous DRAM SDRAM at 266 MHz expandable to 2 0 GB Microsoft Windows XP Professional Windows XP Home or Windows 2000 varying by notebook model Full size Windows keyboard with integrated numeric keypad TouchPad pointing device Integrated Secure Digital SD Memo...

Page 39: ...g devices in the MultiBay 24X CD ROM Drive 24X DVD CD RW Combo Drive 8X 24X DVD ROM Drive 24X DVD RW R and CD RW Combo Drive 8 cell 3 6 Ah Li Ion battery pack Connectors for RJ 11 modem RJ 45 network interface card NIC Universal Serial Bus USB v 2 0 S Video Serial device Parallel device External monitor DC power Docking station Microphone Stereo speaker headphone One Type III or 2 Type I II PC Car...

Page 40: ...hese steps also clear CMOS 1 Prepare the notebook for disassembly Section 5 3 2 Remove the real time clock RTC battery Section 5 18 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the notebook 5 Connect AC power to the notebook Do not reinsert any battery packs at this time 6 Turn on the notebook All passwords and all CMOS settings will have been cleared ...

Page 41: ...ures that extend battery operating time and conserve power The notebook supports the following power management features Standby Hibernation User customization of settings Hotkeys for setting level of performance Display switch standby resume Power Standby button Advanced Configuration and Power Interface ACPI compliance ...

Page 42: ...scription Maintenance and Service Guide 1 37 1 5 External Components The external components on the front and right side of the notebook are shown below and described in Table 1 4 Front and Right Side Components ...

Page 43: ...ers 2 Produce stereo sound 5 Display release latch Opens the notebook 6 Battery bay Holds the primary battery 7 PC Card eject buttons Release PC Card devices from the PC Card slots 8 PC Card slots 2 Support optional Type I Type II or Type III 32 bit CardBus or 16 bit PC Cards 9 Secure Digital SD Memory Card slot Accepts SD Cards and MultiMedia Cards 10 RJ 11 modem jack Connects a modem cable 11 Bl...

Page 44: ...and Left Side Components Item Component Function 1 Vent Allows airflow to cool internal components 2 AC power connector Connects an AC adapter an optional Automobile Power Adapter Charger or an optional Aircraft Power Adapter 3 Serial connector Connects an optional serial device 4 Parallel connector Connects an optional parallel device such as an external diskette drive bay or a printer ...

Page 45: ...vice to the notebook 8 RJ 45 network jack Connects a network cable 9 USB connectors 2 Connect optional USB 1 1 and 2 0 compliant devices to the notebook using a standard USB cable 10 Headphone jack Produces system sound when connected to optional powered stereo speakers headphones headset or television audio 11 Microphone jack Connects an optional monaural microphone 12 Hard drive bay Holds the pr...

Page 46: ... Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits Nevertheless the device should be used in such a manner that the potential for human contact during normal operation is minimized To avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna should not be less than 20 cm 8 inches durin...

Page 47: ...1 42 Maintenance and Service Guide Product Description The notebook keyboard components are shown below and described in Table 1 7 Keyboard Components ...

Page 48: ...s lock and turns on the caps lock light 4 f1 through f12 function keys Perform system and application tasks When combined with the fn key the function keys f1 and f3 through f12 perform additional tasks as hotkeys 5 num lock key Enables numeric lock and the internal keypad 6 Embedded numeric keypad Operates as a standard external numeric keypad 7 Cursor control keys Move the cursor around the scre...

Page 49: ... components are shown below and described in Table 1 8 Top Components Table 1 8 Top Components Item Component Function 1 Num lock light On Num lock is on or the embedded numeric keypad is enabled 2 Caps lock light On Caps lock is on 3 Scroll lock light On Scroll lock is on ...

Page 50: ...ckLock button Disables the keyboard and pointing device and clears the display 7 Wireless on off button Enables and disables the optional integrated wireless device s on the notebook When using the wireless on off button to enable integrated WLAN or Bluetooth first ensure that WLAN or Bluetooth has been enabled in the software and that the wireless on off light is on before attempting to make a co...

Page 51: ...ode button Alternates between presentation modes 9 TouchPad Moves the pointer and selects or activates items on the screen 10 Left and right TouchPad buttons Function like the left and right buttons on an external mouse 11 MultiBay light On A device in the MultiBay is being accessed 12 Hard drive light On Hard drive in the hard drive bay is being accessed ...

Page 52: ...r is applied with battery pack either fully charged or not installed or no AC power is applied 14 Power Standby light On Power is turned on Blinking Notebook is in Standby The Power Standby light also blinks when a battery pack that is the only available power source reaches a critical low battery condition The light goes off when the system enters Hibernation or shuts down 15 Wireless on off ligh...

Page 53: ...nents Table 1 9 Bottom Components Item Component Function 1 Intake vent Allows airflow to cool internal components Ä To prevent overheating do not obstruct vents Using the notebook on a soft surface such as a pillow blanket rug or thick clothing may block airflow 2 Bluetooth compartment Holds an optional Bluetooth device Bluetooth is not supported in all countries ...

Page 54: ... to an optional Port Replicator or advanced Port Replicator 5 Hard drive cover screw Secures the hard drive cover 6 Hard drive bay Holds the internal hard drive 7 Hard drive security screw Secures the hard drive 8 MultiBay release latch Releases the MultiBay device 9 MultiBay Holds the MultiBay device 10 Keyboard access screws 2 Secure the keyboard Table 1 9 Bottom Components Continued Item Compon...

Page 55: ...e governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore notebook functionality Then contact Customer Care 12 Battery bay Holds the primary battery pack 13 Battery release latch Releases a battery pack from the battery bay 14 Secure Digital SD Memory Card slot Accepts SD Cards and MultiMedia Cards ...

Page 56: ...dio Intel Pentium M or Intel Mobile Celeron processor Fan PC Card ÄCAUTION To properly ventilate the notebook allow at least a 7 6 cm 3 inch clearance on all sides of the notebook The notebook uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to come on automatically when high temperature conditions exist These conditions can be caused by high exter...

Page 57: ...xchange allowances 2 1 Computer Setup and Diagnostics Utilities The notebook features 2 system management utilities Computer Setup A system information and customization utility that can be used even when your operating system is not working or will not load This utility includes settings that are not available in Microsoft Windows Diagnostics for Windows A system information and diagnostic utilit...

Page 58: ...tup message is displayed in the lower left corner of the screen To change the language press f2 To view navigation information press f1 To return to the Computer Setup menu press esc 2 Select the File Security or Advanced menu 3 To close Computer Setup and restart the notebook Select File Save Changes and Exit and press enter or Select File Ignore Changes and Exit and press enter 4 When you are pr...

Page 59: ...e size and system ROM Save to Floppy Save system configuration settings to a diskette Restore from Floppy Restore system configuration settings from a diskette Restore Defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore Changes and Exit Cancel changes entered during the current session then exit and restart the noteb...

Page 60: ...DriveLock change a DriveLock User or Master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook SmartCard passwords Enable disable support for Smart Card passwords This feature is supported by only certain Smart Card Readers Device security Enable disable devices in the system Enable NIC for inclusion in MultiBoot System IDs Enter...

Page 61: ...tion and charge information about the primary or MultiBay battery packs when they are in the system Table 2 4 Advanced Menu Select To Do This Language Change the Computer Setup language Boot Options Enable disable QuickBoot which starts the notebook more quickly by eliminating some startup tests If you suspect a memory failure and want to test memory automatically during startup disable QuickBoot ...

Page 62: ...ot loaded Set an optional external monitor or overhead projector connected to a video card in a Port Replicator as the primary device When the notebook display is set as secondary the notebook must be shut down before it is undocked from a Port Replicator Change the parallel port mode from Enhanced Parallel Port EPP the default setting to standard bi directional EPP or Enhanced Capabilities Port E...

Page 63: ...cator select Enable to recognize the Port Replicators individually by serial number Enable disable the reporting of the processor serial number by the processor to the software Video modes vary even within regions However NTSC is common in North America PAL in Europe Africa and the Middle East NTSC J in Japan and PAL M in Brazil Other South and Central American regions can use NTSC PAL or PAL M Ta...

Page 64: ...vel on the menu bar Diagnostics for Windows is designed to test HP and Compaq notebook components If other components are tested the results might be inconclusive Obtaining Saving or Printing Configuration Information 1 Access Diagnostics for Windows by selecting Start Settings Control Panel Diagnostics for Windows 2 Select Categories then select a category from the drop down list To save the info...

Page 65: ... Performs maximum testing on each device in a selected category Custom Test Performs maximum testing on a selected device To run all tests for your selected device select the Check All button To run only the tests you select select the Uncheck All button then select the check box for each test you want to run 5 Select a test mode Interactive Mode Provides maximum control over the testing process Y...

Page 66: ... tests run on the system the number of times each test has run the number of errors found on each test and the total run time of each test Error tab Lists all errors found in the notebook along with the corresponding error codes 8 Select a tab to save the report Log tab Select the Save button Error tab Select the Save button 9 Select a tab to print the report Log tab Select File Save As then print...

Page 67: ... 8 Nonfunctioning Port Replicator if applicable Flowchart 2 9 No Operating System OS Loading Flowchart 2 10 No OS Loading Hard Drive Part 1 Flowchart 2 11 No OS Loading Hard Drive Part 2 Flowchart 2 12 No OS Loading Hard Drive Part 3 Flowchart 2 13 No OS Loading Diskette Drive Flowchart 2 14 No OS Loading CD ROM or DVD ROM Drive Flowchart 2 15 No Audio Part 1 Flowchart 2 16 No Audio Part 2 Flowcha...

Page 68: ...ing device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 No Operating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker co...

Page 69: ...wer up on AC power Power up in Port Replicator Power up on battery power Power up in Port Replicator Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On some models there is a separate reset button 2 On some models the notebook can be reset using the Standby switch and either the lid switch or the main power switch NOTES Go to Flowchart2 4 No Power Part 3 Go to Flowchart...

Page 70: ...Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another notebook or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart2 4 No Power Part 3 ...

Page 71: ...seat AC adapter in notebook and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 72: ...amaged items Open notebook Loose or damaged parts Y Close notebook and retest Power on Done N Replace the following items if applicable in the order given Check notebook operation after each of the following 2 replacement steps 1 Internal DC DC converter processor and system board 2 Internal AC adapter NOTE Replace these items as a set to prevent shorting out among components ...

Page 73: ...plicable 3 Display 4 System board Internal or external display Adjust brightness Video OK Done Port Replicator Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external...

Page 74: ... Video OK Done Done Verify that notebook is properly seated in Port Replicator and check for bent pins on cable and for secure monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunc tioning Port Repli cator if applicable Y Y Y N N N Remove notebook from Port Replicator ...

Page 75: ...book operation after each replacement 1 Power supply 2 I O board 3 Backplane board 4 Switch box 5 Port Replicator motor mechanism Check voltage setting on Port Replicator Reseat monitor cable connector at Port Replicator Reinstall notebook intoPort Replicator Port Replicator operating Port Replicator operating Remove notebook reseat all internal parts and replace any damaged items in Port Replicat...

Page 76: ...ator and power outlet No OS loading NOTE Before beginning to troubleshoot always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD ROM or DVD ROM drive go to Flowchart 2 14 No OS Loading CD ROM or DVD ROM Drive No OS loading from network go to Flowchart 2 20 No Network Mod...

Page 77: ... drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 78: ...rive Load OS using System Restore CD if applicable Format hard drive and bring to a bootable C prompt Create partition then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Notebook booted Done Y N Go to Fl...

Page 79: ... Loading Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 80: ...ot notebook Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot notebook Is diskette drive boot order correct Change boot priority using the Setup utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup utility Go to Flowchart 2 17 N...

Page 81: ...able disc and reboot notebook Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 17 Nonfunc tioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup utility Done Reseat drive Y Y Y Y Y N N N N N Clear CMOS Refer to Section 1 3 Clearing a Password for instr...

Page 82: ...udio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunc tioning Device Replace the following Port Replicator components one at a time as applicable Check audio status after each change 1 Port Replicator audio cable 2 Audio cable 3 Speaker 4 Port Replicator audio board 5 Backplane board 6 I O board Y Y Y Y N N N ...

Page 83: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in notebook if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 84: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close notebook plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 85: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect notebook to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 86: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect notebook to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 87: ...otebook and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 88: ...es an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the notebook serial number and model number located on the bottom of the notebook Serial Number Location ...

Page 89: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Notebook Major Components Notebook Major Components ...

Page 90: ...inch TFT XGA 15 0 inch TFT XGA 15 0 inch TFT SXGA WVA 353384 001 353385 001 353386 001 359916 001 359917 001 359918 001 Miscellaneous Plastics Kit includes the following components 353393 001 2a 2b 2c 2d 2e 2f 2g 2h Left and right display hinge covers Memory shield Keyboard plate Speaker assembly Bluetooth compartment cover PC Card slot space savers 2 Battery bezel Mini PCI compartment cover Not S...

Page 91: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 92: ...4390 BB1 344390 061 344390 291 Korea Latin America Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Taiwan Thailand Turkey United Kingdom United States 344390 AD1 344390 161 344390 091 344390 131 344390 251 344390 171 344390 BA1 344390 071 344390 B71 344390 BG1 344390 AB1 344390 281 344390 141 344390 031 344390 001 4 Hard drives 60 GB 5400 rpm 60 GB 4200 rpm 40 GB 5400...

Page 93: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 94: ...67747 001 7 Modem board includes cables 325521 001 8 Mini PCI communications cards 802 11a b g WLAN card 802 11b g WLAN card 325525 001 325526 001 Wireless LAN cards 802 11b MOW 802 11b ROW 345641 001 345640 001 9 Base enclosure with speakers 353388 001 10 System board 353390 001 11 LED switch cover for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC 3533...

Page 95: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 96: ... MB L2 cache 1 6 GHz Intel Pentium M processor 2 MB L2 cache 1 5 GHz Intel Pentium M processor 1 MB L2 cache 1 7 GHz Intel Pentium M processor 1 MB L2 cache 1 6 GHz Intel Pentium M processor 1 MB L2 cache 1 5 GHz Intel Pentium M processor 1 MB L2 cache 1 4 GHz 359637 001 356599 001 356598 001 353395 001 345857 001 356597 001 356596 001 359636 001 340165 001 319777 001 347253 001 319775 001 17 Memo...

Page 97: ...cs Kit Components Table 3 2 Miscellaneous Plastics Kit Components Spare Part Number 353393 001 Item Description 1 Left and right display hinges 2 Keyboard plate 3 Mini PCI compartment cover 4 RTC Battery 5 Rubber bumpers for side of display 2 6 Rubber bumpers for top of display 3 7 Left and right display hinge screw caps 2 ...

Page 98: ...ker assembly 9 Memory shield 10 Left and right display hinge covers 2 11 PC Card slot space savers 2 12 Battery bezel 13 Bluetooth compartment cover 14 Notebook feet Table 3 2 Miscellaneous Plastics Kit Components Spare Part Number 353393 001 Continued Item Description ...

Page 99: ... 1 Hard drives include hard drive bezel and frame 60 GB 5400 rpm 60 GB 4200 rpm 40 GB 5400 rpm 40 GB 4200 rpm 30 GB 4200 rpm 344406 001 360291 001 344405 001 359108 001 344404 001 2 MultiBay drives 24X CD ROM Drive 8X 24X DVD ROM Drive 4X DVD RW R and CD RW Combo Drive 24X DVD CD RW Combo Drive Diskette drive 228746 001 251292 001 344256 001 346789 001 241955 001 3 MultiBay battery pack 267747 001...

Page 100: ... 246959 201 246959 081 246959 021 246959 BB1 Italy Japan Korea Switzerland United Kingdom United States 246959 061 246959 291 246959 AD1 246959 AG1 246959 031 246959 001 65 watt AC adapter 239704 001 Carrying cases Leather top load Samsung Leather top load SG Nylon top load Samsung Nylon top load SG Nylon entry level 325817 001 325817 002 325815 001 325815 002 325814 001 Port Replicators Advanced ...

Page 101: ... 0 3 5 screw Phillips PM2 5 11 0 screw Phillips PM2 5 9 0 screw Phillips PM2 5 7 0 screw Phillips PM2 5 3 5 screw Phillips PM2 0 5 0 screw Phillips PM2 0 3 0 screw Phillips PM1 5 3 0 screw Torx T8M2 5 5 5 screw Torx T8M2 5 5 0 screw Torx T8M2 5 3 5 flat head screw Torx T5M3 0 4 0 screw Hex M2 5 9 0 screw Hex M2 0 10 0 alignment pin USB mouse carbon 164999 001 Table 3 4 Miscellaneous not illustrate...

Page 102: ...nd safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver 5 0 mm socket for system board standoffs Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool ...

Page 103: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the notebook ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the notebook Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 104: ...ette or disc is not in the drive Ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces that have at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive a CD ROM drive or a diskette drive p...

Page 105: ...device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal life cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport pro...

Page 106: ...ok with approved static shielding material refer to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces use only fixtures made of static safe materials Keep the ...

Page 107: ...oe or boot straps can be used while standing and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic dama...

Page 108: ... 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as little as 700 volts Table 4 2 Static Shield...

Page 109: ...rocedures There are 62 screws standoffs and pins that must be loosened removed or replaced when servicing the notebook Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on removable screw standoff and pin sizes locations and usage ...

Page 110: ...rvice Guide Removal and Replacement Procedures 5 1 Serial Number When ordering parts or requesting information provide the notebook serial number and model number located on the bottom of the notebook Serial Number Location ...

Page 111: ...escription of Screws Removed 5 5 Mini PCI Communications Board 1 captive screw WARNING To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore notebook fun...

Page 112: ...ff or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the notebook 3 Disconnect the power cord 5 13 Fan Assembly 2 5 14 Heat Sink 4 5 15 Processor 1 locking screw 5 16 Display Assembly 4 5 17 Top Cover 17 5 18 RTC Battery 0 5 19 Speakers 1 5 20 LED Board 1 5 21 Bottom Board 2 5 22 System Board 10 screws 2 standof...

Page 113: ...l toward you b Slide and hold the battery release latch 1 toward the back of the notebook c Use the notch in the battery pack to slide the battery pack 2 away from the notebook d Remove the battery pack Removing the Battery Pack Spare Part Number Information Battery packs 6 cell Li Ion 4 4 Ah 48 Wh 8 cell Li Ion 4 4 Ah 63 Wh 346886 001 338669 001 ...

Page 114: ...s 5 Remove the battery bezel by sliding it down and off of the battery pack The battery bezel is included in the Miscellaneous Plastics Kit spare part number 353393 001 Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel ...

Page 115: ...secures the hard drive door to the notebook c Remove the PM3 0 3 0 hard drive security screw 2 that secures the hard drive to the notebook d Lift the hard drive cover 3 and swing it back Removing the Hard Drive Screws Spare Part Number Information Hard drives include hard drive frame and connector 60 GB 5400 rpm 60 GB 4200 rpm 40 GB 5400 rpm 40 GB 4200 rpm 30 GB 4200 rpm 344406 001 360291 001 3444...

Page 116: ...5 8 Maintenance and Service Guide Removal and Replacement Procedures e Use the Mylar tab 1 to pull the hard drive 2 out of the bay f Remove the hard drive Removing the Hard Drive ...

Page 117: ...ion g Remove the two PM3 0 3 5 screws 1 and the two T5M3 0 4 0 screws 2 that secure the hard drive to the hard drive frame h Use a 4 0 mm socket to remove the two M2 0 10 0 alignment pins 3 that secure the hard drive to the hard drive frame i Remove the hard drive from the hard drive frame 4 j Remove the hard drive connector 5 from the hard drive Removing the Hard Drive Frame and Connector Reverse...

Page 118: ...edures 5 4 Notebook Feet The notebook feet are adhesive backed rubber pads The notebook feet are included in the Miscellaneous Plastics Kit spare part number 353393 001 Attach the notebook feet to the base enclosure as illustrated below Replacing the Notebook Feet ...

Page 119: ... Mini PCI compartment cover to the notebook 4 Lift the left side of the cover 2 up and swing it to the right 5 Remove the cover The Mini PCI compartment cover is included in the Miscellaneous Plastics Kit spare part number 353393 001 Removing the Mini PCI Compartment Cover Spare Part Number Information Mini PCI communications cards 802 11a b g LAN card 802 11b g LAN card 325525 001 325526 001 Wire...

Page 120: ...oard rises up 8 Pull the board 3 away from the socket at a 45 degree angle Disconnecting the Cables and Removing the Mini PCI Communications Board Reverse the above procedure to install a Mini PCI communications board ÅWARNING To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use in your notebook by the governmental agency that reg...

Page 121: ... right 1 4 Pull on the notch 2 in the MultiBay device bezel and remove the device 3 from the notebook Removing a MultiBay Device Reverse the above procedure to install a MultiBay device Spare Part Number Information MultiBay devices 24X CD ROM Drive 8X 24X DVD ROM Drive 24X DVD RW R and CD RW Combo Drive 24X DVD CD RW Combo Drive Diskette drive 8 cell prismatic 3 6 Ah 52 Wh battery pack 228746 001...

Page 122: ...pside down with the right side toward you 3 Loosen the PM2 0 5 0 screw 1 that secures the Bluetooth cover to the notebook 4 Remove the cover 2 from the notebook as far as the cable will allow 5 Disconnect the cable 3 from the Bluetooth board Removing the Bluetooth Cover Spare Part Number Information Bluetooth wireless communications board With cable Without cable 348277 001 348276 001 ...

Page 123: ...M1 5 3 0 screws 1 that secure the Bluetooth board to the Bluetooth cover 7 Remove the board 2 from the cover The Bluetooth cover is included in the Miscellaneous Plastics Kit spare part number 353393 001 Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board ...

Page 124: ... Hungary Iceland India International Israel Italy Japan Korea 344390 201 344390 221 344390 081 344390 A41 344390 051 344390 121 344390 041 344390 211 344390 DD1 344390 D61 344390 B31 344390 BB1 344390 061 344390 291 344390 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Taiwan Thailand Turkey United Kingdom United States 344390 161 344390 091 344390 ...

Page 125: ...ocedures Maintenance and Service Guide 5 17 3 Remove the two T8M2 5 9 0 screws that secure the keyboard to the notebook Removing the Keyboard Screws 4 Turn the notebook right side up with the front toward you 5 Open the notebook ...

Page 126: ...al and Replacement Procedures 6 Slide the 4 tabs on the top edge of the keyboard toward you Releasing the Keyboard Latches 7 Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest Releasing the Keyboard ...

Page 127: ...rocedures Maintenance and Service Guide 5 19 8 Release the ZIF connector 1 to which the keyboard cable is attached and disconnect the cable 2 Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard ...

Page 128: ...Turn the notebook upside down with the rear panel toward you 5 Remove the two T8M2 5 9 0 screws that secure the switch cover to the notebook Removing the Switch Cover Screws 6 Turn the notebook right side up with the front toward you Spare Part Number Information LED switch cover for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC 353389 001 359920 001 ...

Page 129: ...e Guide 5 21 7 Open the notebook 8 Using a flat bladed tool lift up the left 1 and right 2 ends of the switch cover to disengage it from the notebook 9 Remove the switch cover 3 Removing the Switch Cover Reverse the above procedure to install the switch cover ...

Page 130: ...sembly Section 5 3 2 Release the keyboard Section 5 8 3 Remove the switch cover Section 5 9 4 Remove the two PM2 0 3 0 screws 1 that secure the modem board to the notebook 5 Lift the rear edge of the modem board 2 to disconnect it from the system board Spare Part Number Information Modem board includes cable 325521 001 ...

Page 131: ...edures Maintenance and Service Guide 5 23 6 Turn the modem board 1 over and disconnect the modem cable 2 from the modem board 7 Remove the modem board Removing the Modem Board Reverse the above procedure to install the modem board ...

Page 132: ...e the memory shield and lift the left side of the memory shield 1 until it rests at a 45 degree angle 4 Slide the shield to the left 2 to remove it The memory shield is included in the Miscellaneous Plastics Kit spare part number 353393 001 Removing the Memory Shield Spare Part Number Information Memory modules 266 MHz 1024 MB DDR 512 MB DDR 256 MB DDR 128 MB DDR 336579 001 336578 001 336577 001 3...

Page 133: ...ervice Guide 5 25 5 Spread the retaining tabs 1 that secure the memory module to the socket The module rises up 6 Pull the module 2 away from the socket at a 45 degree angle Removing a Memory Module Reverse the above procedure to install a memory module ...

Page 134: ...book for disassembly Section 5 3 2 Remove the keyboard Section 5 8 3 Remove the switch cover Section 5 9 4 Remove the memory shield Section 5 11 5 Slide the keyboard plate toward the back of the notebook 1 to disengage the plate tabs from the slots 2 in the top cover and then lift the plate straight up 3 to remove it Removing the Keyboard Plate Reverse the above procedure to install the keyboard p...

Page 135: ...emove the keyboard Section 5 8 3 Remove the switch cover Section 5 9 4 Remove the memory shield Section 5 11 5 Remove the keyboard plate Section 5 12 6 Turn the notebook upside down with the rear side toward you and remove the T8M2 5x5 0 screw that secures the fan assembly to the notebook Spare Part Number Information Fan assembly 345065 001 ...

Page 136: ...moval and Replacement Procedures 7 Turn the notebook right side up and open it 8 Disconnect the fan cable 1 from the system board 9 Remove the PM2 5 7 0 screw 2 that secures the fan assembly to the notebook Removing the Fan Assembly Screws ...

Page 137: ...d Service Guide 5 29 10 Lift the left side of the fan assembly 1 until it rests at an angle 11 Slide the fan assembly up and to the left 2 to remove it from the notebook Removing the Fan Assembly Reverse the above procedure to install the fan assembly ...

Page 138: ...onents Keyboard Section 5 8 Switch cover Section 5 9 Memory shield Section 5 12 Keyboard plate Section 5 11 Fan assembly Section 5 13 2 Remove the four T8M2 5 5 0 screws that secure the heat sink bracket to the system board in the order indicated on top of the heat sink bracket Removing the Heat Sink Bracket Screws Spare Part Number Information Heat sink 344410 001 ...

Page 139: ...e 5 31 3 Lift the left side of the heat sink 1 up until the thermal grease bond between the heat sink and the processor disengages 4 Slide the cooling fins 2 forward until they clear the top cover 5 Lift the heat sink straight up to remove it Removing the Heat Sink ...

Page 140: ... any thermal grease residue from the underside of the heat sink 1 and processor surfaces 2 each time you remove the heat sink Then apply new thermal grease to both surfaces Removing the Thermal Grease from the Heat Sink and Processor Reverse the above procedure to install the heat sink ...

Page 141: ... Celeron M processor 1 3 GHz Intel Celeron M processor 1 2 GHz Intel Pentium M processor 2 MB L2 cache 2 0 GHz Intel Pentium M processor 2 MB L2 cache 1 8 GHz Intel Pentium M processor 2 MB L2 cache 1 7 GHz Intel Pentium M processor 2 MB L2 cache 1 6 GHz Intel Pentium M processor 2 MB L2 cache 1 5 GHz Intel Pentium M processor 1 MB L2 cache 1 7 GHz Intel Pentium M processor 1 MB L2 cache 1 6 GHz I...

Page 142: ... screw 1 one quarter turn counterclockwise to release the processor from the socket 3 Lift the processor 2 straight up to remove it Note that the gold triangle 3 on the processor should be aligned in the lower right corner when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 143: ...ponents Mini PCI board Section 5 5 Keyboard Section 5 8 Switch cover Section 5 9 Memory shield Section 5 11 Keyboard plate Section 5 12 Spare Part Number Information Display assemblies for use with HP Compaq Business Notebook nx5000 14 1 inch TFT XGA 15 0 inch TFT XGA 15 0 inch TFT SXGA WVA for use with Compaq Presario V1000 notebook PC 14 1 inch TFT XGA 15 0 inch TFT XGA 15 0 inch TFT SXGA WVA 35...

Page 144: ...ct the display cable 1 from the system board 5 Remove the left and right wireless antenna cables from the groove 2 in the top cover 6 Carefully work the wireless antenna cables 3 up through the hole in the system board from the Mini PCI compartment Disconnecting the Display Cables ...

Page 145: ...ice Guide 5 37 7 Close the notebook 8 Turn the notebook upside down with the rear panel toward you 9 Remove the following screws Two T8M2 5 9 0 screws 1 from the rear panel Two T8M2 5 9 0 screws 2 from the bottom of the notebook Removing the Display Screws ...

Page 146: ...ght position 12 Lift the display assembly 1 straight up to remove it 13 If necessary remove the left and right display hinge covers 2 from the display assembly The display hinges hinge covers hinge screw caps and display bumpers are included in the Miscellaneous Plastics Kit spare part number 353393 001 Removing the Display Assembly Reverse the above procedure to install the display assembly ...

Page 147: ...vice Section 5 6 Keyboard Section 5 8 Switch cover Section 5 9 Memory shield Section 5 11 Keyboard plate Section 5 12 Display assembly Section 5 16 2 Turn the notebook upside down with the rear panel toward you Spare Part Number Information Top Cover includes TouchPad for use with HP Compaq Business Notebook nx5000 for use with Compaq Presario V1000 notebook PC 353387 001 359919 001 ...

Page 148: ...ollowing screws Ten T8M2 5 9 0 screws 1 along the front edge sides rear corners and center of the bottom of the notebook Three T8M2 5x3 0 screws 2 from the MultiBay Two T8M2 5 3 0 screws 3 from the hard drive bay Two T8M2 5 5 0 screws 4 from the rear panel Removing the Top Cover Screws ...

Page 149: ... 4 Turn the notebook right side up with the front toward you 5 Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the TouchPad cable 2 6 Disconnect the RTC battery cable 3 from the system board Removing the TouchPad and RTC Battery Cables ...

Page 150: ...es 7 Lift the right side 1 of the top cover until it rests at a 45 degree angle 8 Slide the top cover to the left to disengage the audio connectors 2 from the top cover 9 Remove the top cover 3 Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 151: ...astics Kit spare part number 353393 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components Keyboard Section 5 8 Switch cover Section 5 9 Memory shield Section 5 11 Keyboard plate Section 5 12 Display assembly Section 5 16 Top cover Section 5 17 2 Turn the top cover upside down with the front toward you ...

Page 152: ...5 44 Maintenance and Service Guide Removal and Replacement Procedures 3 Lift the RTC battery out of the top cover clip Removing the RTC Battery Reverse the above procedure to install the RTC battery ...

Page 153: ...e enclosure spare part number 353388 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components Keyboard Section 5 8 Memory shield Section 5 10 Switch cover Section 5 11 Keyboard plate Section 5 12 Fan assembly Section 5 13 Heat sink Section 5 14 Display assembly Section 5 16 Top cover Section 5 17 2 Turn the notebook right side up with the front toward you ...

Page 154: ...onnector 1 on the system board to which the LED board cable is attached and disconnect the cable 2 4 Lift up the tape 3 that holds the LED board connector cable to the speaker 5 Disconnect the speaker cable 4 from the connector on the system board Releasing the LED board and Speaker Cables ...

Page 155: ...ment Procedures Maintenance and Service Guide 5 47 6 Remove the PM1 5x4 0 screw 1 that secures the speaker assembly to the base enclosure 7 Lift the speaker assembly 2 from the base enclosure Removing the Speaker Assembly ...

Page 156: ...emove the following components Keyboard Section 5 8 Memory shield Section 5 10 Switch cover Section 5 11 Keyboard plate Section 5 12 Display assembly Section 5 16 Top cover Section 5 17 Speaker assembly Section 5 19 2 Turn the notebook right side up with the front toward you Spare Part Number Information LED board includes cable 353391 001 ...

Page 157: ...ttached and then disconnect the cable 2 4 Remove the PM1 5x4 0 screw 3 that secures the LED board to the base enclosure 5 Lift the board straight up to remove it 4 6 Release the ZIF connector 5 on the LED board to which the LED board cable is attached and disconnect the cable 6 Removing the LED Board Reverse the above procedure to install the LED board ...

Page 158: ...n 5 3 and remove the following components Keyboard Section 5 8 Switch cover Section 5 9 Modem board Section 5 10 Memory shield Section 5 11 Keyboard plate Section 5 12 Display assembly Section 5 16 Top cover Section 5 17 2 Turn the notebook right side up with the front toward you Spare Part Number Information Bottom board 353392 001 ...

Page 159: ...ove the two PM2 5 5 0 screws 1 that secure the bottom board to the notebook 4 Lift the front and rear edges of the bottom board to disconnect it from the system board 2 5 Remove the bottom board Removing the Bottom Board Reverse the above procedure to install the bottom board ...

Page 160: ...le Section 5 7 Memory modules Section 5 11 Processor Section 5 15 Speaker assembly cable Section 5 19 1 Prepare the notebook for disassembly Section 5 3 and remove the following components Mini PCI communications board Section 5 5 MultiBay device Section WARNING Bluetooth wireless communications board Section 5 7 Keyboard Section 5 8 Switch cover Section 5 9 Modem board Section 5 10 Memory shield ...

Page 161: ...oard Section 5 21 Any Secure Digital SD cards in the SD Card slots 2 Remove the six PM2 5 5 0 screws 1 that secure the system board to the notebook 3 Remove the PM2 5x11 5 screw 2 that secures the hard drive connector to the system board 4 Use a 5 0 mm socket to remove the two HM5 0 9 0 standoffs 3 that secure the system board to the notebook Removing the System Board Screws and Standoffs ...

Page 162: ...nt Procedures 5 Lift the front edge of the system board 1 until it rests at an angle 6 Slide the system board toward you at an angle 2 and then lift it straight up to remove it Removing the System Board Reverse the above procedure to install the system board ...

Page 163: ... display With 6 cell battery pack and MultiBay weight saver With 6 cell battery pack and MultiBay DVD ROM drive With 8 cell battery pack and MultiBay DVD ROM drive 2 47 kg 2 72 kg 2 81 kg 5 44 lb 6 00 lb 6 19 lb With 15 0 inch display With 6 cell battery pack and MultiBay weight saver With 6 cell battery pack and MultiBay DVD ROM drive With 8 cell battery pack and MultiBay DVD ROM drive 2 61 kg 2 ...

Page 164: ...y noncondensing Operating Nonoperating 10 to 90 5 to 95 38 7 C 101 6 F maximum wet bulb temperature Altitude unpressurized Operating 14 7 psia to 10 1 psia Nonoperating 14 7 psia to 4 4 psia 15 m to 3 048 m 15 m to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 50 g 2 ms half sine 175 g 2 ms half sine Random vibrations Operating Non operating 0 75 g 1 50 g Applicable p...

Page 165: ...cm 35 7 cm 11 2 in 8 4 in 14 1 in Number of colors 16M Contrast ratio 250 1 typical Refresh rate 60 Hz Brightness 150 nits typical min Pixel resolution Pitch Format Configuration 0 279 0 279 mm 1024 768 RGB stripe Backlight CCFT Character display 80 25 Total power consumption 4 0 W Viewing angle 45 horizontal 15 35 vertical typical ...

Page 166: ...m 35 7 cm 11 8 in 9 0 in 15 0 in Number of colors 16M Contrast ratio 250 1 typical Refresh rate 60 Hz Brightness 150 nits typical min Pixel resolution Pitch Format Configuration 0 279 0 279 min 1024 768 RGB stripe Backlight CCFT Character display 80 25 Total power consumption 5 5 W Viewing angle 40 horizontal 20 40 vertical typical ...

Page 167: ...8 cm 35 7 cm 11 8 in 9 0 in 15 0 in Number of colors 16M Contrast ratio 250 1 typical Refresh rate 60 Hz Brightness 150 nits typical min Pixel resolution Pitch Format Configuration 0 204 0 204 mm 1400 1050 RGB stripe Backlight CCFT Character display 80 25 Total power consumption 6 0 W Viewing angle 60 horizontal 40 60 vertical typical ...

Page 168: ... MB sec ATA security 100 MB sec ATA security 100 MB sec ATA security 100 MB sec ATA security Seek times typical read including setting Single track Average Maximum 3 0 ms 13 ms 24 ms 3 0 ms 13 ms 24 ms 3 0 ms 13 ms 24 ms 3 0 ms 13 ms 24 ms 2 5 ms 12 ms 23 ms Logical blocks2 117 210 240 117 210 240 78 140 160 78 140 160 58 605 120 Disk rotational speed 5400 rpm 4200 rpm 5400 rpm 4200 rpm 4200 rpm O...

Page 169: ...ing frequency range Maximum transient 90 to 264 VAC RMS 1 6 A RMS 47 to 63 Hz AC 4 50 kV Table 6 7 Primary 6 Cell Li Ion Battery Pack Dimensions Height Width Depth Weight 1 90 cm 7 60 cm 14 70 cm 0 34 kg 0 75 in 3 00 in 5 80 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 4 4 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 170: ...y Watt hour capacity 14 4 V 4 4 Ah 63 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F Table 6 9 Optional MultiBay 8 Cell Li Ion Battery Pack Dimensions Height Width Depth Weight 1 30 cm 13 20 cm 13 90 cm 0 39 kg 0 50 in 5 20 in 5 45 in 0 86 lb Energy Voltage Amp hour capacity Watt hour capacity 14 8 V 3 6 Ah 53 Wh Temperature Operating Nonoperating 5 C to ...

Page 171: ...ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CR RW Photo CD sin gle multisession CD Bridge Write CD R CD RW DVD R DVD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random Full stroke 175 ms 285 ms 230 ms 335 ms Audio output level Line out 0 7 V rms Cache ...

Page 172: ...MA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 10 24X Max DVD RW R and CD RW Combo Drive Continued ...

Page 173: ...XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CR RW Photo CD sin gle multisession CD Bridge Write CD R CD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random Full stroke 110 ms 210 ms 130 ms 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 M...

Page 174: ...10X CD ROM 24X DVD 8X Multiword DMA mode 2 3 600 KB s 150 KB s at 1X CD rate 1 500 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 11 24X Max DVD CD RW Combo Drive Continued ...

Page 175: ... CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time Random DVD media Full stroke DVD media Random CD media Full stroke CD media 125 ms 225 ms 100 ms 175 ms Audio output level Line out 0 7 V rms Cache buffer...

Page 176: ...D RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3 600 KB s 150KB s at 1X CD rate 1 500 KB s 150KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 10 seconds Stop time 3 seconds Table 6 12 8X 24X DVD ROM Drive Continued ...

Page 177: ...le multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 1 6 µm Access time Random Full stroke 110 ms 220 ms Audio output level Line out 0 7 V rms Cache buffer 128 KB s Data transfer rate CD ROM 24X Multiword DMA mode 2 3 600 KB s 150 KB s at 1X CD rate 16 6 MB s Startup time 8 seconds ...

Page 178: ...nance and Service Guide Specifications Table 6 14 System DMA Hardware DMA System Function DMA1 Available for parallel DMA2 Floppy Disk Controller DMA3 Fast Infrared port DMA4 DMA controller cascading not available ...

Page 179: ...Microsoft ACPI Compliant System IRQ12 Internal point stick or external mouse IRQ13 Numeric Data Processor IRQ14 Primary IDE Channel IRQ15 Secondary IDE Channel IRQ 16 Graphics Controller and USB Host Controller IRQ 17 Audio and Modem IRQ 18 USB Host Controller Cardbus Controller and FlashMedia Controller IRQ 19 USB Host Controller IRQ 20 LAN Controller IRQ 21 Mini PCI Wireless Adapter IRQ 23 USB 2...

Page 180: ...ources 040 043 System Timer 04E 04F Motherboard resources 050 053 Motherboard resources 060 Keyboard Controller 061 System speaker 062 063 Microsoft ACPI Compliant Controller 064 Keyboard Controller 066 Microsoft ACPI Compliant Controller 068 06F Motherboard resources 070 071 System CMOS real time clock 072 073 System CMOS real time clock 074 077 Motherboard resources 080 08F DMA Controller 090 09...

Page 181: ...resources 170 177 Secondary IDE Channel 1F0 1F7 Primary IDE Channel 274 277 ISAPNP Read Data Port 279 ISAPNP Read Data Port 376 Secondary IDE Channel 378 37F Parallel port LPT1 3B0 3BB Graphics Controller 3C0 3DF Graphics Controller 3E8 3EF Fast Infrared Port 3F0 3F5 Floppy Disk Controller 3F6 Primary IDE Channel 3F7 Floppy Disk Controller 3F8 3FF Serial port COM1 4D0 4D1 Motherboard resources Tab...

Page 182: ...es 2000 20FF Digital Audio 2400 24FF Modem 2800 287F Modem 2880 28BF Digital Audio 28C0 28DF USB Universal Host Controller 28E0 28FF USB Universal Host Controller 2C00 2C1F USB Universal Host Controller 28C0 28DF USB Universal Host Controller 2C20 2C2F Ultra ATA Storage Controller 2C30 2C37 Graphics Controller FC00 FCFF Cardbus Controller FD00 FDFF Cardbus Controller FE00 FEFF Cardbus Controller F...

Page 183: ...Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 RJ 45 Network Interface Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 184: ...nd Service Guide Connector Pin Assignments Table A 2 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 185: ...uminance Intensity 2 Ground C 4 C Chrominance Color Table A 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 186: ...enance and Service Guide Connector Pin Assignments Table A 6 Headphone Jack Pin Signal Pin Signal 1 Ground 2 Left audio signal 3 Right audio signal Table A 7 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground ...

Page 187: ...l 1 Strobe 14 Auto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize paper 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 5VS 9 Data bit 7 22 PTF 10 Acknowledge 23 EXTFDD_VCC 5V 11 Busy 24 Ground 12 Paper end 25 Ground 13 Select ...

Page 188: ...Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground Table A 10 1394 Pin Signal Pin Signal 1 Connector housing 5 TPA 2 Ground 6 TPB 3 TPB 7 Power 4 TPA ...

Page 189: ...e notebook is used For more information on power cord requirements contact an HP authorized reseller or service provider General Requirements The requirements listed below are applicable to all countries The length of the power cord must be at least 1 5 meters 5 00 feet and a maximum of 2 0 meters 6 50 feet All power cords must be approved by an acceptable accredited agency responsible for evaluat...

Page 190: ...e C 1 C Screw Listing This appendix provides specification and reference information for the screws used in the notebook All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 353394 001 ...

Page 191: ...ing Torx T5M3 0x4 0 Hard Drive Frame Locations Table C 1 Torx T5M3 0 4 0 Screw Color Qty Length Thread Head Width Silver 2 4 0 mm 3 0 mm 5 0 mm Where used Two screws that secure the hard drive frame to the hard drive documented in Section 5 3 mm ...

Page 192: ...illips PM3 0x3 5 Hard Drive Frame Screw Locations Table C 2 Phillips PM3 0 3 5 Screw Color Qty Length Thread Head Width Silver 2 3 5 mm 3 0 mm 5 0 mm Where used Two screws that secure the hard drive frame to the hard drive documented in Section 5 3 mm ...

Page 193: ... Hard Drive Alignment Pin Locations Table C 3 Hex M2 0 10 0 Alignment Pin Color Qty Length Thread Head Width Silver 2 10 0 mm 2 0 mm 4 0 mm Where used Two alignment pins that secure the hard drive frame and connector to the hard drive documented in Section 5 3 mm ...

Page 194: ...e Guide C 5 Phillips PM2 5 3 0 Screw Location Table C 4 Phillips PM2 5 3 0 Screw Color Qty Length Thread Head Width Black 1 3 0 mm 2 5 mm 4 0 mm Where used One screw that secures the hard drive to the notebook documented in Section 5 3 mm ...

Page 195: ...isting Torx T8M2 5 5 0 Fan Assembly Screw Location Table C 5 Torx T8M2 5 5 0 Screw Color Qty Length Thread Head Width Black 7 5 0 mm 2 5 mm 4 0 mm Where used One screw that secures the fan assembly to the notebook documented in Section 5 13 mm ...

Page 196: ...C 7 Torx T8M2 5 5 0 Heat Sink Screw Locations Table C 5 Torx T8M2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 7 5 0 mm 2 5 mm 4 0 mm Where used Four screws that secure the heat sink to the notebook documented in Section 5 14 mm ...

Page 197: ...ing Torx T8M2 5 5 0 Top Cover Screw Locations Table C 5 Torx T8M2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 7 5 0 mm 2 5 mm 4 0 mm Where used Two screws that secure the top cover to the notebook documented in Section 5 17 mm ...

Page 198: ... 9 Phillips PM2 0 4 0 Bottom Board Screw Locations Table C 6 Phillips PM2 0x4 0 Screws Color Qty Length Thread Head Width Black 9 4 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the bottom board to the notebook documented in Section 5 21 mm ...

Page 199: ...illips PM2 0x4 0 System Board Screw Locations Table C 6 Phillips PM2 0x4 0 Screws Continued Color Qty Length Thread Head Width Black 9 4 0 mm 2 0 mm 4 0 mm Where used Six screws that secure the system board to the notebook documented in Section 5 22 mm ...

Page 200: ...ips PM2 0x4 0 Hard Drive Cover Screw Location Table C 6 Phillips PM2 0x4 0 Screws Continued Color Qty Length Thread Head Width Black 9 4 0 mm 2 0 mm 4 0 mm Where used One screw that secures the hard drive cover to the notebook documented in Section 5 3 mm ...

Page 201: ...ting Phillips PM2 0 3 0 Modem Board Screw Locations Table C 7 Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Black 2 3 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the modem board to the notebook documented in Section 5 10 mm ...

Page 202: ...illips PM1 5 3 0 Bluetooth Cover Screw Locations Table C 8 Phillips PM1 5 3 0 Screw Color Qty Length Thread Head Width Black 2 3 0 mm 1 5 mm 3 5 mm Where used Two screws that secure the Bluetooth board to the Bluetooth cover documented in Section 5 7 mm ...

Page 203: ...sting P Torx T8M2 5 9 0 Keyboard Access Screw Locations Table C 9 Torx T8M2 5 9 0 Screw Color Qty Length Thread Head Width Silver 2 9 0 mm 2 5 mm 5 0 mm Where used Two screws that secure the keyboard to the notebook documented in Section 5 8 mm ...

Page 204: ... C 15 Torx T8M2 5 9 0 Switch Cover Screw Locations Table C 10 Torx T8M2 5 9 0 Screw Color Qty Length Thread Head Width Black 16 9 0 mm 2 5 mm 5 0 mm Where used Two screws that secure the switch cover to the notebook documented in Section 5 9 mm ...

Page 205: ... T8M2 5 9 0 Display Assembly Screw Locations Table C 10 Torx T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 16 9 0 mm 2 5 mm 5 0 mm Where used Four screws that secure the display assembly to the notebook documented in Section 5 16 mm ...

Page 206: ... 17 Torx T8M2 5 9 0 Top Cover Screw Locations Table C 10 Torx T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 16 9 0 mm 2 5 mm 5 0 mm Where used Ten screws that secure the top cover to the notebook documented in Section 5 17 mm ...

Page 207: ...ting Torx T8M2 5 6 0 Fan Assembly Screw Location Table C 11 Phillips PM2 5 6 0 Screw Color Qty Length Thread Head Width Black 1 6 0 mm 2 5 mm 5 0 mm Where used One screw that secures the fan assembly to the notebook documented in Section 5 13 mm ...

Page 208: ... 0 Top Cover Screw Locations Table C 12 Phillips M2 5 3 0 Screw Color Qty Length Thread Head Width Bronze 5 3 0 mm 2 5 mm 4 0 mm Where used Five screws that secure the top cover to the notebook 3 in the MultiBay 2 in the hard drive bay documented in Section 5 17 mm ...

Page 209: ...g Phillips PM1 5x4 0 Speaker Assembly Screw Location Table C 13 Phillips PM1 5x4 0 Screw Color Qty Length Thread Head Width Black 2 4 0 mm 1 5 mm Where used One screw that secures speaker assembly to the base enclosure documented in Section 5 19 mm ...

Page 210: ...1 Phillips PM1 5x4 0 LED Board Screw Location Table C 13 Phillips PM1 5x4 0 Screw Continued Color Qty Length Thread Head Width Black 2 4 0 mm 1 5 mm Where used One screw that secures the LED board to the base enclosure documented in Section 5 20 mm ...

Page 211: ... PM2 5 11 0 Hard Drive Connector Screw Location Table C 14 Phillips PM2 5x11 0 Screw Color Qty Length Thread Head Width Black 1 11 0 mm 2 5 mm 5 0 mm Where used One screw that secures the hard drive connector to the system board documented in Section 5 22 mm ...

Page 212: ...e C 23 Hex M2 5 9 0 System Board Standoff Locations Table C 15 Hex M2 5 9 0 Standoffs Color Qty Length Thread Head Width Silver 2 9 0 mm 2 5 mm Where used Two standoffs that secure the system board to the notebook documented in Section 5 22 mm ...

Page 213: ...art numbers 3 9 specifications 6 7 6 8 battery release latch location 1 50 battery slot location 1 38 Bluetooth compartment cover illustrated 3 2 3 10 removal 5 14 Bluetooth compartment location 1 38 1 48 Bluetooth wireless communications board removal 5 14 spare part number 5 14 bottom board illustrated 3 4 3 6 removal 5 50 spare part number 5 50 bottom components 1 48 C cables service considerat...

Page 214: ...r A 6 S Video connector A 3 USB connector A 2 connectors 1394 1 40 power 1 39 service considerations 4 2 cursor control keys location 1 43 D design overview 1 51 diagnostics configuration information 2 8 test information 2 9 Diagnostics for Windows 2 1 2 8 disassembly sequence chart 5 3 diskette drive OS loading problems 2 24 spare part number 3 7 3 12 display assembly illustrated 3 2 removal 5 35...

Page 215: ...illustrated 3 4 3 6 removal 5 27 spare part number 5 27 features 1 33 feet illustrated 3 10 locations 5 10 flowcharts initial troubleshooting 2 12 no audio 1 2 26 no audio 2 2 27 no network modem connection 2 31 no OS loading 2 20 no OS loading diskette drive 2 24 no OS loading HDD 1 2 21 no OS loading HDD 2 2 22 no OS loading HDD 3 2 23 no OS loading optical drive 2 25 no power 1 2 13 no power 2 ...

Page 216: ...ated 3 4 3 6 removal 5 30 spare part number 5 30 I I O address specifications 6 18 infrared port location 1 38 interrupt specifications 6 17 K keyboard illustrated 3 2 removal 5 16 spare part numbers 3 5 5 16 troubleshooting 2 29 keyboard components 1 41 1 42 keyboard plate illustrated 3 2 3 10 removal 5 26 L LED board removal 5 48 spare part number 3 9 5 48 left side components 1 37 location 1 40...

Page 217: ...spare part number 3 7 3 12 MultiBay device location 1 40 1 49 spare part numbers 3 12 MultiBay light location 1 46 MultiBay release latch location 1 49 mute button location 1 38 N network troubleshooting 2 31 nonfunctioning device troubleshooting 2 19 2 28 notebook feet illustrated 3 10 locations 5 10 notebook specifications 6 1 num lock key location 1 43 num lock light location 1 44 numeric keypa...

Page 218: ...tery illustrated 3 2 3 10 removal 5 43 rear panel components 1 39 removal preliminaries 4 1 procedures 5 1 replacement preliminaries 4 1 procedures 5 1 right side components 1 39 RJ 11 modem jack location 1 38 pin assignments A 2 RJ 45 network jack location 1 40 pin assignments A 1 RTC battery illustrated 3 2 3 10 removal 5 43 S Screw Kit spare part number 3 14 scroll lock light location 1 44 Secu...

Page 219: ... 1 top components 1 44 1 46 top cover illustrated 3 4 3 6 removal 5 39 spare part number 5 39 TouchPad buttons location 1 46 TouchPad location 1 46 transporting precautions 4 4 troubleshooting audio 2 26 Computer Setup 2 2 Diagnostics for Windows 2 8 keyboard 2 29 modem 2 31 network 2 31 nonfunctioning device 2 19 2 28 operating system loading 2 20 overview 2 1 pointing device 2 30 Port Replicator...

Page 220: ... Index W Windows applications key location 1 43 Windows logo key location 1 43 wireless LAN card removal 5 11 spare part numbers 3 7 5 11 wireless on off button location 1 45 wireless on off light location 1 47 workstation precautions 4 5 ...

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