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Hardware Reference Guide

Small Form Factor Models Compaq Evo 
Desktop Family

Document Part Number: 243849-003

May 2002

This book provides basic information for upgrading this series of 
computers.

243849-003.book Page i Thursday, March 14, 2002 5:07 PM

Summary of Contents for Compaq Evo d510 SFF

Page 1: ...ide Small Form Factor Models Compaq Evo Desktop Family Document Part Number 243849 003 May 2002 This book provides basic information for upgrading this series of computers 243849 003 book Page i Thursday March 14 2002 5 07 PM ...

Page 2: ...on in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty Å WARNING Text set off in this manner indicates that failure to follow directions could result in bo...

Page 3: ...Sequence 2 1 Drawer Installation Method 2 2 Smart Cover Lock 2 3 Using the Smart Cover FailSafe Key 2 3 Removing the Computer Cover 2 5 Installing Additional Memory 2 7 DIMMs 2 7 DDR SDRAM DIMMs 2 7 Installing DDR SDRAM DIMMs 2 8 Removing the Expansion Card Cage 2 11 Installing an Expansion Card 2 12 Removing the AGP Card 2 15 Drive Positions 2 17 Installing Additional Drives 2 18 Upgrading the Ha...

Page 4: ...t Feature with Ultra ATA Devices B 1 Guidelines for Installing Ultra ATA Devices B 2 SCSI Devices B 3 Guidelines for Using SCSI Devices B 3 Guidelines for Installing Optional SCSI Devices B 5 SCSI Controllers B 5 SCSI Cables B 6 Using a SCSI Cable B 6 Using SCSISelect with SCSI Devices B 7 Choosing the Quiet Drive Options B 8 C Battery Replacement D Security Lock Provisions Installing a Security L...

Page 5: ...ents F Routine Computer Care and Shipping Preparation Routine Computer Care F 1 Optical Drive Precautions F 2 Operation F 2 Cleaning F 2 Safety F 2 Shipping Preparation F 3 Index 243849 003 book Page v Thursday March 14 2002 5 07 PM ...

Page 6: ...features that may vary depending on your model For a complete listing of the hardware and software installed in your computer run Compaq Diagnostics for Windows Instructions for using these utilities are provided in the Troubleshooting Guide on the Compaq Documentation Library CD 243849 003 book Page 1 Thursday March 14 2002 5 07 PM ...

Page 7: ... Indicator 6 Microphone Connector 2 Optical Eject Button 7 Stereo Headphone Jack system 3 Power On Light Diagnostic LED 8 Diskette Drive Activity Light 4 Dual State Power Button 9 Diskette Eject Button 5 Hard Drive Activity Light Diagnostic LED USB Connectors 243849 003 book Page 2 Thursday March 14 2002 5 07 PM ...

Page 8: ...out Connector 5 Serial Connector COM1 Serial Connector COM2 Arrangement and number of connectors will vary by model The monitor connector on the system board is inactive if an AGP expansion card is installed in the computer The monitor must be connected to the monitor connector on the installed AGP card for proper operation of the computer If the monitor is not connected to the correct connector i...

Page 9: ...p Delete End and Page Down 4 Status Lights Indicates the status of your computer and keyboard settings Num Lock Caps Lock and Scroll Lock 5 Numeric Keys Works like a calculator keypad 6 Arrow Keys Used to navigate through a document or Web site These keys allow you to move left right up and down using the keyboard instead of the mouse 7 Application Key Used like the right mouse button to open pop ...

Page 10: ...con in the notification area lower right corner of the Windows taskbar The Keyboard Properties dialog box is displayed 2 Click the Help button on the Keyboard Properties dialog box for instructions 8 Windows Logo Keys Used to open the Start menu in Microsoft Windows Used in combination with other keys to perform other functions 9 Main Keys Standard typewriter style keys Keys available in select ge...

Page 11: ... hides the Start menu Windows Logo Key d Displays the Desktop Windows Logo Key m Minimizes all open applications Shift Windows Logo Key m Undoes Minimize All Windows Logo Key e Launches My Computer Windows Logo Key f Launches Find Document Windows Logo Key Ctrl f Launches Find Computer Windows Logo Key F1 Launches Windows Help Windows Logo Key l Locks your computer if you are connected to a networ...

Page 12: ... computer has a unique serial number which may be located on the cover top or the side panel of the computer Keep this number available for use when contacting Compaq customer service for assistance Serial Number Location 243849 003 book Page 7 Thursday March 14 2002 5 07 PM ...

Page 13: ...he power cord from the wall outlet Å WARNING To reduce the risk of personal injury from electrical shock and or hot surfaces be sure to disconnect the power cord from the wall outlet and allow the internal system components to cool before touching Å WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications or telephone connectors into the network...

Page 14: ...ure proper air flow At least 3 inches 7 6 cm of clear space between the back of the drawer and anything behind it such as a wall or the back panel of a desk At least two 2 inch 5 1 cm diameter holes in the back of the drawer One hole must be immediately behind the power supply for exhaust air and the other should be used for routing the cables Ä CAUTION Cables should not be run through the exhaust...

Page 15: ... you enable the Smart Cover Lock and cannot enter your password to disable the lock you will need a Smart Cover FailSafe Key to open the computer cover You will need the key in any of the following circumstances Power outage Startup failure PC component for example processor or power supply failure Forgotten password Ä CAUTION The Smart Cover FailSafe Key is a specialized tool available from Compa...

Page 16: ...utlet and disconnect any external devices 3 Using the Smart Cover FailSafe Key remove the two tamper proof screws that secure the Smart Cover Lock to the chassis Removing the Smart Cover Lock Screws 4 Remove the Smart Cover Lock To reattach the Smart Cover Lock secure the lock in place with the tamper proof screws 243849 003 book Page 4 Thursday March 14 2002 5 07 PM ...

Page 17: ...you have locked the Smart Cover Lock refer to the previous section on Smart Cover Lock or use Computer Setup to unlock it 2 Turn off the computer and any external devices 3 Disconnect the power cord from the power outlet and disconnect any external devices Å WARNING Before removing the computer cover ensure that the computer is turned off and that the power cord is disconnected from the electrical...

Page 18: ... the computer cover forward release the buttons and allow them to return to the original position then lift the cover up and off the unit To replace the cover reverse this procedure Removing the Computer Cover 243849 003 book Page 6 Thursday March 14 2002 5 07 PM ...

Page 19: ... may be required to replace the preinstalled DIMM with a higher capacity DIMM DDR SDRAM DIMMs For proper system operation if your system supports DDR SDRAM DIMMs the DIMMs must be industry standard 184 pin unbuffered PC 1600 200 Mhz or PC2100 266 Mhz compliant 2 5 volt DDR SDRAM DIMMs The DDR SDRAM DIMMs must support CAS latency 2 or 2 5 CL 2 or CL 2 5 They must also contain the mandatory JEDEC SP...

Page 20: ...puter or optional cards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object See Appendix E Electrostatic Discharge for more information Ä CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 If you have locked the Smart Cover Lock use Computer Setup to unlock...

Page 21: ...e position of all cables and wires before raising or lowering the easy access drive bay to prevent damage Rotating the Easy Access Drive Bay 5 Locate the memory module sockets Å WARNING To reduce risk of personal injury from hot surfaces allow the internal system components to cool before touching 243849 003 book Page 9 Thursday March 14 2002 5 07 PM ...

Page 22: ...e notch on the module with the tab on the memory socket Push the module down into the socket and push the latches inward ensuring that the module is fully inserted and properly seated 3 9 Repeat steps 6 through 8 for any additional modules that you want to install 10 Replace the computer cover 11 If you normally lock the Smart Cover Lock use Computer Setup to relock the lock and enable the Smart C...

Page 23: ...om the power outlet and disconnect any external devices that are connected to the expansion card cage 4 Remove the computer cover 5 Disconnect all cables attached to the expansion cards 6 Pull the expansion card cage straight up to remove it from the chassis Removing the Expansion Card Cage When reinstalling the expansion card cage ensure that the tab on the brace latches into the slot on the side...

Page 24: ...e locked the Smart Cover Lock use Computer Setup to unlock the lock 2 Turn off the computer and any external devices 3 Disconnect the power cord from the power outlet then disconnect any external devices 4 Remove the computer cover 5 Remove the expansion card cage and identify the slot into which you want to insert the expansion card Location of Expansion Slots in the Expansion Card Cage 243849 00...

Page 25: ...re Upgrades 6 Remove the retaining screws that secure the slot cover to the expansion card cage 7 Remove the slot cover from the expansion card cage Removing the Expansion Slot Cover 243849 003 book Page 13 Thursday March 14 2002 5 07 PM ...

Page 26: ...sion Card When you install an expansion card make sure to line it up with the corner bracket and press firmly on the card so that the whole connector seats properly in the expansion card slot 9 Reinstall the retaining screws to secure the card 243849 003 book Page 14 Thursday March 14 2002 5 07 PM ...

Page 27: ...computer and any external devices 3 Disconnect the power cord from the power outlet then disconnect any external devices 4 Remove the computer cover refer to the section in this chapter on Removing the Computer Cover 5 Remove the expansion card cage refer to the section in this chapter on Removing the Expansion Card Cage 6 Locate the AGP card on the system board 7 Remove the screw from the top of ...

Page 28: ...2 16 Hardware Reference Guide Hardware Upgrades Removing the AGP Card To replace the AGP card reverse the above procedures 243849 003 book Page 16 Thursday March 14 2002 5 07 PM ...

Page 29: ...ve bay 2 5 25 inch drive bay for optional drives 3 3 5 inch third height standard 1 44 MB diskette drive To verify the type size and capacity of the storage devices installed in your computer run Compaq Computer Setup Refer to the Computer Setup F10 Utility Guide for more information 243849 003 book Page 17 Thursday March 14 2002 5 07 PM ...

Page 30: ...work and damage to the computer or drive If you are inserting or removing a hard drive shut down the operating system properly then turn off the computer Do not remove a hard drive while the computer is on or in standby mode Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector For more information about preventing electros...

Page 31: ...gnal cable from the back of the drive Disconnecting Cables from the Hard Drive 6 Pull the drive release latch away from the drive 7 Slide the drive to the rear of the bay then lift the drive from the bay Removing the Hard Drive Shown from the Rear of the Chassis 243849 003 book Page 19 Thursday March 14 2002 5 07 PM ...

Page 32: ...amage see Appendix E Electrostatic Discharge Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package Fragile Han...

Page 33: ...ull the drive release latch away from the drive 1 8 Slide the drive toward the front of the drive cage 2 then lift the drive out of the computer 3 Removing the Optical Drive To replace the drive reverse the removal procedures When replacing the drive transfer the four screws from the old drive to the new one The screws take the place of drive rails 243849 003 book Page 21 Thursday March 14 2002 5 ...

Page 34: ...drive Ä CAUTION Use only 3 16 inch or 5 mm long screws as guide screws Longer screws can damage the internal components of the drive Installing Guide Screws in the Optical Drive 3 Position the guide screws on the drive into the J slots in the drive bay Slide the drive toward the front of the computer Ensure that the spring loaded locking lever properly secures the drive 243849 003 book Page 22 Thu...

Page 35: ...le to the system board Connecting the Flat Ribbon Cable and Audio Cable 5 Connect the power cable 1 flat ribbon cable 2 and audio cable 3 to the rear of the optical drive 6 Return the easy access drive bay to the normal position Connecting the Flat Ribbon Audio and Power Cables to the Optical Drive 243849 003 book Page 23 Thursday March 14 2002 5 07 PM ...

Page 36: ...puter or a drive If you are inserting or removing a hard drive exit all software applications shut down the operating system software and turn off the computer Do not remove a hard drive while the computer is on or in standby mode Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Before traveling with shipping storing o...

Page 37: ... insert or remove any drive except a hard drive while the computer is on off or in Standby Partitioning and Formatting a MultiBay Hard Drive 1 Exit all software applications shut down the operating system software and turn off the computer 2 Insert the hard drive into the MultiBay as shown in Inserting a Drive into the MultiBay 3 Turn on the computer Follow directions for your operating system bel...

Page 38: ...n the MultiBay you must first remove the security screw if installed using the special Torx screwdriver provided Uninstalling the MultiBay Security Screw Inserting a Drive into the MultiBay 1 Exit all software applications shut down the operating system software and turn off the computer if you are inserting or removing a hard drive 2 Remove any removable media such as a compact disc from the driv...

Page 39: ...are installed on the system If they are not available they may be downloaded at no cost from the Compaq Web site at www compaq com Removing a Drive from the MultiBay 1 Exit all software applications shut down the operating system software and turn off the computer if you are inserting or removing a hard drive 2 Remove the MultiBay security screw if it has been installed Refer to the Uninstalling t...

Page 40: ... Hardware Reference Guide Hardware Upgrades 3 Slide the eject lever to the left to eject the drive from the MultiBay Removing a Drive from the MultiBay 243849 003 book Page 28 Thursday March 14 2002 5 07 PM ...

Page 41: ... Nonoperating 10 000 ft 30 000 ft 3048 m 9144 m Operating temperature is derated 1 0 C per 300 m 1000 ft to 3000 m 10 000 ft above sea level no direct sustained sunlight Maximum rate of change is 10 C Hr The upper limit may be limited by the type and number of options installed Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency 90 264 VAC 100 240 VAC 50 60 Hz 90 264 VAC ...

Page 42: ... Power Output 175 W 175 W Rated Input Current maximum 3 A 100 VAC 1 5 A 200 VAC Heat Dissipation Maximum Nominal 920 BTU hr 460 BTU hr 232 kg cal hr 116 kg cal hr Compaq Evo Small Form Factor 243849 003 book Page 2 Thursday March 14 2002 5 07 PM ...

Page 43: ...ector applies only to 80 conductor ATA cables See Guidelines for Installing Ultra ATA Devices in this appendix for an example of an Ultra ATA cable Compaq hard drives ship with jumpers preset to cable select mode therefore no jumper setting changes on the existing or optional drives are required If you purchase a third party hard drive refer to the documentation included with the kit to ensure pro...

Page 44: ...TA Cable 1 Device 0 master drive connector 2 Device 1 slave drive connector 3 System board connector For optimal performance connect hard drives to the primary controller Connect expansion devices such as ATA optical drives tape drives and diskette drives to the secondary controller Install either a third height or a half height drive into a half height bay Install guide screws to ensure that the ...

Page 45: ...formance SCSI cable recommendation 53 inches maximum length twisted pair LVD cable with built in terminator maximum of 5 drives with a minimum driving spacing of 5 25 inches For Small Form Factor models a single device cable is the only cable that is supported The SCSI controller requires a unique SCSI ID 0 7 or 8 15 for each SCSI device installed The controller identifies a SCSI device by its SCS...

Page 46: ...s a combination of internal and external SCSI devices such as hard drives tape drives and optical drives Compaq does not recommend mixing different width SCSI devices on the same SCSI chain or on the same SCSI channel Mixing devices of different widths on the same chain or channel will always result in the data transfer rate of the slowest device in that chain It is acceptable to mix Wide Ultra2 U...

Page 47: ...ces in this appendix or refer to the documentation included with the device Determine if the device requires that termination be enabled or disabled Set the termination if necessary See Using a SCSI Cable in this appendix or refer to the documentation included with the device Some devices may not have terminating jumpers on the device Termination on these devices must be achieved with terminated c...

Page 48: ...y look different than the one illustrated a five device cable For Small Form Factor models a single device cable is the only cable that is supported For additional information about installing optional SCSI devices refer to the documentation included with the device option kit or contact your Compaq authorized dealer reseller or service provider Using SCSISelect with SCSI Devices The SCSI host ada...

Page 49: ...or additional information about configuring POST message display status refer to the Computer Setup F10 Utility Guide on the Compaq Documentation Library CD Choosing the Quiet Drive Options The Quiet Drive is an optional feature and may or may not be included on your computer UATA drives only If this computer is equipped with a Quiet Drive or if you choose to install a Quiet Drive you may configur...

Page 50: ...er right corner of the screen press the F10 key If you do not press the F10 key while the message is displayed you must restart the computer to access the utility 3 Select your language from the list and press the Enter key 4 A choice of five headings displays in the Computer Setup Utilities menu Using the arrow keys or the Tab key select Storage Device Configuration 5 Select the drive from the li...

Page 51: ...erly To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace the battery only with the Compaq spare designated for this product Ä CAUTION Before replacing the battery it is important to back up the computer CMOS settings When the...

Page 52: ...er Sensor 2 Shut down the operating system properly turn off the computer and any external devices disconnect the power cord from the electrical outlet and remove the computer cover or access panel It may be necessary to remove an expansion card to gain access to the battery 3 Locate the battery and battery holder on the system board 4 Depending on the type of battery holder on your system board c...

Page 53: ... battery holder automatically secures the battery in the proper position Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery b When the battery pops up lift it out Removing a Coin Cell Battery Type 2 243849 003 book Page 3 Thursday March 14 2002 5 07 PM ...

Page 54: ...the battery has been replaced use the following steps to complete this procedure 5 Replace the computer cover or access panel 6 Plug in the computer and turn on power to the computer 7 Reset the date and time your passwords and any special system setups using Compaq Computer Setup Refer to the Computer Setup F10 Utility Guide If you normally lock the Smart Cover Lock use Computer Setup to relock t...

Page 55: ...urity provisions which vary by model Because of chassis differences the slots may be located in a different position than shown Installing the Cable Lock Å WARNING To avoid injury use care in handling the separated pieces of the security bracket metal edges may be sharp Be sure to install the bracket so that sharp edges do not extend from the edges of the computer chassis 243849 003 book Page 1 Th...

Page 56: ... Loop The security loop may be used to secure the computer The following illustration portrays the security loop which vary by model Because of chassis differences the slots may be located in a different position than shown 243849 003 book Page 2 Thursday March 14 2002 5 07 PM ...

Page 57: ...ive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist ...

Page 58: ...e conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact your Compaq authorized dealer reseller or service provider For more information on static electricity contact your Compaq authorized dealer reseller or service provider 243849 003 book Page 2 Thursday March 14 20...

Page 59: ...top unit as this also restricts airflow Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold For information about the recommended temperature and humidity ranges for your computer refer to Appendix A Specifications in this guide Keep liquids away from the computer and keyboard Never cover the ventilation slots on the monitor with any type of material Turn o...

Page 60: ...u turn off the power If you operate the unit immediately it may malfunction while reading Avoid placing the drive in a location that is subject to high humidity extreme temperatures mechanical vibration or direct sunlight Cleaning Clean the panel and controls with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Never spray cleaning fluids directly on the unit Avoi...

Page 61: ... to protect the drive while in transit Do not use a diskette on which you have stored or plan to store data 4 Turn off the computer and external devices 5 Disconnect the power cord from the electrical outlet then from the computer 6 Disconnect the system components and external devices from their power sources then from the computer Ensure that all boards are seated properly and secured in the boa...

Page 62: ... 17 DVD ROM drive 2 22 2 24 E Easy Access Buttons customizing 1 5 electrostatic discharge E 1 expansion card installing 2 12 expansion card cage 2 11 F formatting a MultiBay hard drive 2 25 front panel components 1 2 H hard drive installation guidelines B 1 MultiBay 2 24 2 25 partitioning and formatting 2 25 upgrading 2 18 I installation sequence 2 1 installing additional drives 2 18 CD ROM drive ...

Page 63: ...el components 1 3 removable drives optional 2 24 removing expansion card cage 2 11 S SCSI controller B 5 SCSI device guidelines B 3 SCSISelect utility B 7 security lock provisions D 1 serial number 1 7 shipping preparation F 1 smart cover lock failsafe key 2 3 SMART hard drive 2 24 specifications A 1 SuperDisk LS 120 drive 2 24 U Ultra ATA devices B 1 W Windows Logo Key 1 6 243849 003 book Page 2 ...

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