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Hardware Reference Guide

HP Compaq Business Desktop

dc5000 Small Form Factor Model

Document Part Number: 359513-001

January 2004

This guide provides basic information for upgrading this computer
model.

Summary of Contents for Compaq dc5000 SFF

Page 1: ...Hardware Reference Guide HP Compaq Business Desktop dc5000 Small Form Factor Model Document Part Number 359513 001 January 2004 This guide provides basic information for upgrading this computer model ...

Page 2: ...g herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Å WARNING Text se...

Page 3: ...ceability Features 2 1 Warnings and Cautions 2 1 Using the Small Form Factor Computer in a Minitower Configuration 2 2 Removing the Computer Access Panel and Front Bezel 2 3 Installing Additional Memory 2 5 DIMMs 2 5 DDR SDRAM DIMMs 2 5 DIMM Sockets 2 6 Installing an Expansion Card 2 11 Installing Additional Drives 2 14 Locating Drive Positions 2 15 Removing an Optical Drive or Diskette Drive 2 16...

Page 4: ...placement D Security Lock Provisions Installing a Security Lock D 1 E Port Security Bracket Installing the Port Security Bracket E 1 Removing the Port Security Bracket E 6 F Electrostatic Discharge Preventing Electrostatic Damage F 1 Grounding Methods F 1 G Routine Computer Care and Shipping Preparation Routine Computer Care G 1 Optical Drive Precautions G 2 Operation G 2 Cleaning G 2 Safety G 2 S...

Page 5: ...lled in the computer run the Diagnostics for Windows utility Instructions for using this utility are provided in the Troubleshooting Guide on the Documentation CD To use the computer in a minitower configuration you must purchase a tower stand from HP part number 316593 001 For more information see the Using the Small Form Factor Computer in a Minitower Configuration section in this guide Small Fo...

Page 6: ... Drive Activity Light optional 7 USB Universal Serial Bus Ports 2 Diskette Drive optional 8 Hard Drive Activity Light 3 Diskette Eject Button optional 9 Power On Light 4 Optical Drive CD ROM CD R RW DVD ROM DVD R RW or CD RW DVD Combo Drive Power Button 5 Microphone Connector q Optical Drive Activity Light 6 Headphone Jack w Optical Drive Eject Button ...

Page 7: ...rsal Serial Bus USB q j Line In Audio Connector 6 m Serial Connector w g Microphone Connector Arrangement and number of connectors may vary by model When a PCI graphics card is installed the connectors on the card and the system board may be used at the same time Some settings may need to be changed in F10 setup to use both connectors In F10 setup go to Advanced PCI VGA Configuration to change the...

Page 8: ...board settings Num Lock Caps Lock and Scroll Lock 4 Numeric Keys Work like a calculator keypad 5 Arrow Keys Used to navigate through a document or Web site These keys allow you to move left right up and down using the keyboard instead of the mouse 6 Ctrl Key Used in combination with another key its effect depends on the application software you are using 7 Application Key Used like the right mouse...

Page 9: ...graphic regions Keyboard Components Continued Windows Logo Key Functions Windows Logo Key Displays or hides the Start menu Windows Logo Key d Displays the Desktop Windows Logo Key m Minimizes all open applications Shift Windows Logo Key m Undoes Minimize All Windows Logo Key e Launches My Computer Windows Logo Key f Launches Find Document Windows Logo Key Ctrl f Launches Find Computer Windows Logo...

Page 10: ...se The functions assigned to each mouse button depend on the software applications you are using Serial Number Location Each computer has a unique serial number that is located on the top cover or the back panel of the computer Keep this number available for use when contacting customer service for assistance Serial Number Location ...

Page 11: ...internal system components to cool before touching Å WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications telephone connectors into the network interface controller NIC receptacles Ä CAUTION Static electricity can damage the electronic components of the computer or optional equipment Before beginning these procedures ensure that you are disc...

Page 12: ...se a tower stand from HP part number 316593 001 Ä CAUTION If the computer is in the desktop configuration ensure at least 4 inches 10 2 cm of space on all sides of the computer remains clear and free of obstructions To install the tower stand 1 Align the hole at the base of the computer with the post and thumbscrew in the stand 12 2 Tighten the screw to secure the computer to the stand 3 This adds...

Page 13: ... outlet and the computer and disconnect any external devices Ä CAUTION Before removing the computer access panel ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet 3 On the top of the computer locate the cover latch Pull up and hold the latch 1 to release the computer access panel 4 Slide the computer access panel back 2 about 0 5 inch 1 25 cm...

Page 14: ... from the chassis Removing the Front Bezel To reassemble the computer reverse the above procedure Press down while replacing the access panel Refer to the label on the inside of the access panel for more information To re install the front bezel insert the two bezel bottom tabs then rotate the front bezel forward to snap the three tabs on the top of the bezel in place ...

Page 15: ...stem board with up to 4GB of memory configured in a high performing dual channel mode DDR SDRAM DIMMs For proper system operation if the computer supports DDR SDRAM DIMMs the DIMMs must be industry standard 184 pin unbuffered PC2100 266 MHz PC2700 333 MHz or PC3200 400 MHz compliant 2 5 volt DDR SDRAM DIMMs The DDR SDRAM DIMMs must also support CAS latency 2 or 2 5 CL 2 or CL 2 5 contain the manda...

Page 16: ...ingle channel mode the maximum operational speed is determined by the slowest DIMM in the system For example if the system is populated with a DIMM that is 266 MHz and a second DIMM that is 333 MHz the system will run at the slower of the two speeds In dual channel mode all DIMMs must be identically matched DIMMs in the XMM1 and XMM3 black sockets must be identical DIMMs in the XMM2 and XMM4 blue ...

Page 17: ...The sockets are labeled XMM1 XMM2 XMM3 and XMM4 Sockets XMM1 and XMM2 operate in memory channel A Sockets XMM3 and XMM4 operate in memory channel B DIMM Socket Locations Item Description Socket Color 1 DIMM socket XMM4 Channel B Blue 2 DIMM socket XMM3 Channel B Black 3 DIMM socket XMM2 Channel A Blue 4 DIMM socket XMM1 Channel A Black ...

Page 18: ...ning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object Refer to Appendix F Electrostatic Discharge for more information Ä CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Turn off the computer properly through the operating system then turn off any external devices 2 Di...

Page 19: ...ades 4 Rotate the Easy Access drive bay to an upright position Rotating the Easy Access Drive Bay 5 Locate the memory module sockets Å WARNING To reduce risk of personal injury from hot surfaces allow the internal system components to cool before touching ...

Page 20: ...tch the notch on the module with the tab on the memory socket If you have one preinstalled DIMM in socket XMM1 and are adding a second DIMM it is recommended that you install an identical DIMM into the XMM3 socket Otherwise the computer will not operate in dual channel mode 7 Push the module down into the socket ensuring that the module is fully inserted and properly seated Make sure the latches a...

Page 21: ...tically recognizes the additional memory the next time you power on the computer Installing an Expansion Card The computer has three PCI expansion slots Each slot can accommodate an expansion card up to 6 875 inches 17 46 cm in length To install an expansion card 1 Turn off the computer properly through the operating system then turn off any external devices 2 Disconnect the power cord from the po...

Page 22: ...ware Upgrades 5 Release the slot cover retention latch 1 that secures the slot covers by pulling the latch up 6 Remove the slot cover by sliding the slot cover up and pulling it toward the inside of the chassis 2 Removing the Expansion Slot Cover ...

Page 23: ...talling an expansion card Installing an Expansion Card 8 Push the expansion slot latch down 3 to secure the expansion card in place 9 If you are not replacing the old expansion card with a new expansion card install an expansion slot cover to close the open slot Insert the metal slot cover in the open slot then push the expansion slot latch down to secure the slot cover in place Ä CAUTION After re...

Page 24: ...ed metric screws are black and the HP supplied standard screws are silver Ä CAUTION To prevent loss of work and damage to the computer or drive If you are inserting or removing a hard drive shut down the operating system properly then turn off the computer Do not remove a hard drive while the computer is on or in standby mode Before handling a drive ensure that you are discharged of static electri...

Page 25: ... drives 3 3 5 inch internal standard hard drive bay If the computer has a 1 44 MB diskette drive installed it will be configured with a diskette drive bezel as shown in the illustration If the computer contains an empty 3 5 inch drive bay then a bezel blank will be installed on the computer instead If you do not have a drive in this slot you may choose to install a 3 5 inch device such as a disket...

Page 26: ...e computer properly through the operating system then turn off any external devices 2 Disconnect the power cord from the power outlet and disconnect any external devices 3 Remove the computer access panel and front bezel 4 Raise the Easy Access drive bay to the upright position 5 Disconnect the audio signal and drive power cables The other end of the audio cable should remain connected to the audi...

Page 27: ...and hold 8 Slide the drive 2 toward the front of the drive cage then lift the drive out of the computer Removing the Optical Drive or Diskette Drive To replace the drive reverse the removal procedures When replacing the drive transfer the four screws from the old drive to the new one The screws take the place of drive rails ...

Page 28: ...t 2 Install two guide screws in the lower holes on each side of the drive Ä CAUTION Use only 3 16 inch or 5 mm long screws as guide screws Longer screws can damage the internal components of the drive When replacing the drive transfer the four screws from the old drive to the new one The screws take the place of drive rails Installing Guide Screws in the Optical Drive ...

Page 29: ...re Upgrades 3 Position the guide screws on the drive into the J slots in the drive bay 1 Then slide the drive toward the rear of the computer 2 Installing the Optical Drive The drive release latch automatically locks in place when installing a drive ...

Page 30: ... and audio cable to the rear of the optical drive 6 Return the Easy Access drive bay to the down position Be sure not to pinch the cables in the chassis when lowering the Easy Access drive bay 7 Replace the front bezel and computer access panel The system automatically recognizes the drive and reconfigures the computer Ä CAUTION When servicing the computer ensure that cables are placed in their pr...

Page 31: ...the data onto the new hard drive The preinstalled 3 5 inch hard drive is located on the right side of the computer To remove and replace the hard drive 1 Turn off the computer properly through the operating system then turn off any external devices 2 Disconnect the power cord from the power outlet and disconnect any external devices 3 Remove the computer access panel and front bezel 4 Raise the Ea...

Page 32: ...erence Guide Hardware Upgrades 6 Press and hold the drive release latch 1 7 Slide the drive to the right of the bay 2 then pull the drive from the bay 3 Removing the Hard Drive 8 To install a hard drive reverse the above procedure ...

Page 33: ...Hardware Reference Guide www hp com 2 23 Hardware Upgrades 9 Connect the power cable 1 and data cable 2 to the hard drive Connecting the Data Cable and Power Cable ...

Page 34: ...ve and re install the guide screws If you have installed a PATA hard drive that is not automatically recognized by the computer see Appendix B PATA Hard Drive Installation Guidelines If you replaced the primary hard drive insert the Restore Plus CD to restore the operating system software drivers and any software applications that were preinstalled on the computer Follow the instructions in the gu...

Page 35: ...e such as a diskette drive or hard drive into the drive bay at any time The type of bezel you need will depend on the type of device you plan to install If you are installing a diskette drive you must install a diskette drive bezel PN 316002 001 If you are installing a hard drive you must install a bezel blank PN 316006 001 If you are installing a 3 5 inch device other than a diskette drive or har...

Page 36: ...rive 1 are placed closer together than on the hard drive 2 To install a drive into the bay 1 Turn off the computer properly through the operating system then turn off any external devices 2 Disconnect the power cord from the power outlet and disconnect any external devices 3 Remove the computer access panel and front bezel ...

Page 37: ...rdware Upgrades 4 Remove the diskette drive bezel by pushing the tab inward 1 and pulling the diskette drive bezel 2 away from the front bezel The type of bezel will vary depending on the computer configuration Removing the Diskette Drive Bezel ...

Page 38: ...d with the front J slots Then lower the front of the drive Continue to slide the drive all the way back until it locks into place If replacing a diskette drive the guide screws front and rear will line up on the J slots Insert the guide screws into the J slots then slide the drive toward the back of the drive cage until it locks into place Installing a Hard Drive into the 3 5 inch Drive Bay connec...

Page 39: ...a bezel blank PN 316006 001 as shown in the illustration below If you are installing a 3 5 inch device other than a diskette drive or hard drive you must install the 3 5 inch device bezel PN 316008 001 Contact an authorized HP reseller or service provider to order the appropriate bezel when reconfiguring the computer 7 Connect the power and data cables 8 Replace the front bezel and computer access...

Page 40: ...2 30 www hp com Hardware Reference Guide Hardware Upgrades ...

Page 41: ... security bracket 15 1 inches 38 35 cm Approximate Weight 21 lb 9 53 kg Temperature Range Operating 50 to 95 F 10 to 35 C Nonoperating 22 to 140 F 30 to 60 C Relative Humidity noncondensing Operating 10 90 10 90 Nonoperating 38 7 C max wet bulb 5 95 5 95 Maximum Altitude unpressurized Operating 10 000 ft 3048 m Nonoperating 30 000 ft 9144 m Operating temperature is derated 1 0 C per 300 m 1000 ft ...

Page 42: ... This system utilizes a passive power factor corrected power supply when used in the 230V mode This allows the system to pass the CE mark requirements for use in the countries of the European Union Power Output 185 W 185 W Rated Input Current maximum 5 A 100 VAC 2 5 A 200 VAC Heat Dissipation Maximum 971 BTU hr 245 kg cal hr Typical idle 256 BTU hr 65 kg cal hr HP Compaq dc5000 Small Form Factor ...

Page 43: ...ple of an PATA cable HP hard drives ship with jumpers preset to cable select mode therefore no jumper setting changes on the existing or optional drives are required If you purchase a third party hard drive refer to the documentation included with the kit to ensure proper installation and configuration of cables If installing a second device on the primary controller you must use an 80 conductor P...

Page 44: ...all guide screws to ensure that the drive lines up correctly in the drive cage Hard drives use 6 32 standard guide screws Four extra guide screws are installed on the hard drive bracket under the access panel HP supplied standard screws are silver If only one device is connected to a cable that device must be attached to the end Device 0 connector If you have only one device make sure to connect i...

Page 45: ...ly To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C 140º F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace the battery only with the HP spare designated for this product Ä CAUTION Before replacing the battery it is important to back up the computer CMOS settings When the batt...

Page 46: ...ly through the operating system then turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices Then remove the computer access panel It may be necessary to remove an expansion card to gain access to the battery 2 Locate the battery and battery holder on the system board 3 Depending on the type of battery holder on the system board complete th...

Page 47: ...nto position positive side up The battery holder automatically secures the battery in the proper position Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery b When the battery pops up lift it out Removing a Coin Cell Battery Type 2 ...

Page 48: ...il the clamp snaps over the other edge of the battery Replacing a Coin Cell Battery Type 2 After the battery has been replaced use the following steps to complete this procedure 4 Replace the computer access panel 5 Plug in the computer and turn on power to the computer 6 Reset the date and time your passwords and any special system setups using Computer Setup Refer to the Computer Setup F10 Utili...

Page 49: ...ng a Security Lock The security locks displayed below and on the following page can be used to secure the computer If present insert the cable lock in the location shown below The cable lock can also be inserted in the secondary hole highlighted below I Installing a Cable Lock ...

Page 50: ...D 2 www hp com Hardware Reference Guide Security Lock Provisions Installing a Padlock ...

Page 51: ...ww hp com E 1 E Port Security Bracket Installing the Port Security Bracket 1 Insert the tabs on the bottom half of the port security bracket into the slots on the back of the chassis 1 and rotate the bracket toward the chassis 2 ...

Page 52: ...E 2 www hp com Hardware Reference Guide Port Security Bracket 2 Connect the cables to the computer ...

Page 53: ...ecurity Bracket 3 On the top of the computer locate the cover latch Pull up and hold the latch 1 to release the computer access panel 4 Slide the computer access panel back 2 about 0 5 inch 1 25 cm then lift the access panel up and off the chassis ...

Page 54: ...E 4 www hp com Hardware Reference Guide Port Security Bracket 5 Position the top of the port security bracket over the cables 1 and rotate the bracket into place 2 ...

Page 55: ...Hardware Reference Guide www hp com E 5 Port Security Bracket 6 Replace the computer access panel ...

Page 56: ...emoving the Port Security Bracket 1 On the top of the computer locate the cover latch Pull up and hold the latch 1 to release the computer access panel 2 Slide the computer access panel back 2 about 0 5 inch 1 25 cm then lift the access panel up and off the chassis ...

Page 57: ...Hardware Reference Guide www hp com E 7 Port Security Bracket 3 Rotate the top of the bracket away from the chassis ...

Page 58: ...E 8 www hp com Hardware Reference Guide Port Security Bracket 4 Disconnect the cables from the computer ...

Page 59: ...Hardware Reference Guide www hp com E 9 Port Security Bracket 5 Push on the tabs to release the bottom of the bracket from the chassis 1 Rotate the bracket away from the chassis 2 ...

Page 60: ...E 10 www hp com Hardware Reference Guide Port Security Bracket ...

Page 61: ...n their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrost...

Page 62: ...ive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact an HP authorized dealer reseller or service provider For more information on static electricity contact an HP authorized dealer reseller or service provider ...

Page 63: ...ly against the front of the desktop unit as this also restricts airflow Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold For information about the recommended temperature and humidity ranges for the computer refer to Appendix A Specifications in this guide Keep liquids away from the computer and keyboard Never cover the ventilation slots on the monitor w...

Page 64: ...n wait at least one hour before you turn off the power If you operate the unit immediately it may malfunction while reading Avoid placing the drive in a location that is subject to high humidity extreme temperatures mechanical vibration or direct sunlight Cleaning Clean the panel and controls with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Never spray cleanin...

Page 65: ...k diskette into the diskette drive to protect the drive while in transit Do not use a diskette on which you have stored or plan to store data 4 Turn off the computer and external devices 5 Disconnect the power cord from the electrical outlet then from the computer 6 Disconnect the system components and external devices from their power sources then from the computer Ensure that all boards are seat...

Page 66: ...G 4 www hp com Hardware Reference Guide Routine Computer Care and Shipping Preparation ...

Page 67: ...ter care guidelines G 1 CTRL key 1 4 D DDR SDRAM 2 5 DIMMs 2 5 installation 2 8 diskette drive activity light 1 2 eject button 1 2 removing 2 16 drive installation guidelines 2 14 drive positions 2 15 E editing keys 1 4 eject button optical drive 1 2 electrostatic discharge 2 1 F 1 expansion card cage removing 2 14 expansion card installing 2 11 2 13 expansion slot cover removing 2 12 F front beze...

Page 68: ... 2 6 identifying 2 10 installing 2 5 locating sockets 2 6 specifications 2 5 microphone connector 1 2 1 3 monitor connector 1 3 mouse connector 1 3 special functions 1 6 N numeric keys 1 4 O optical drive activity light 1 2 ATA B 2 connecting cables 2 20 eject button 1 2 guidelines G 2 installing 2 18 precautions G 2 removing 2 16 P padlock installation D 2 parallel connector 1 3 PCI card See expa...

Page 69: ...ve 2 22 optical drive 2 16 port security bracket E 6 RJ 45 connector 1 3 routine care G 1 S security lock provisions D 1 serial connector 1 3 serial number location 1 6 shipping preparation guidelines G 3 status lights 1 4 U USB 1 2 1 3 W Windows Logo key 1 5 ...

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