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HP Compaq Advantage LA2206x, User Manual

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HP Compaq Advantage LA2206x User Manual Download Page 38

Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to

http://www.hp.com/support

.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:

●

Monitor model number

●

Monitor serial number

●

Purchase date on invoice

●

Conditions under which the problem occurred

●

Error messages received

●

Hardware configuration

●

Name and version of the hardware and software you are using

30

Appendix A   Troubleshooting

ENWW

Summary of Contents for Compaq Advantage LA2206x

Page 1: ...HP Compaq LA2006x LA2206x and LA2306x LED Backlit LCD Monitors User Guide ...

Page 2: ...atements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior writt...

Page 3: ...ecifications WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information ENWW iii ...

Page 4: ...iv About This Guide ENWW ...

Page 5: ... the Monitor Pedestal Base 13 Mounting the Monitor 14 Locating the Rating Labels 15 Installing a Cable Lock 15 4 Operating the Monitor 16 Software and Utilities 16 The Information File 16 The Image Color Matching File 16 Installing the INF and ICM Files 17 Installing from the CD 17 Downloading from the Worldwide Web 17 Using the Auto Adjustment Function 18 Front Panel Controls 19 Adjusting the Mon...

Page 6: ...tions Commission Notice 38 Modifications 38 Cables 38 Declaration of Conformity for Products Marked with the FCC Logo United States Only 38 Canadian Notice 39 Avis Canadien 39 European Union Regulatory Notice 39 German Ergonomics Notice 40 Japanese Notice 40 Korean Notice 40 Power Cord Set Requirements 40 Japanese Power Cord Requirements 40 Product Environmental Notices 41 ENERGY STAR Qualificatio...

Page 7: ...Appendix D LCD Monitor Quality and Pixel Policy 44 ENWW vii ...

Page 8: ...viii ENWW ...

Page 9: ...ngle to allow viewing from a sitting or standing position or moving side to side Tilt capability Pivot capability to rotate display to portrait mode Swivel and height adjustment capabilities Removable stand for flexible monitor panel mounting solutions Video signal input to support VGA analog with VGA signal cable provided Video signal input to support DVI digital with DVI D signal cable provided ...

Page 10: ...drivers and product documentation Energy saver feature to meet requirements for reduced power consumption Energy Star qualified Intelligent Management AssetControl Compliant with the following regulated specifications European Union CE Directives Swedish TCO Requirements 2 Chapter 1 Product Features ENWW ...

Page 11: ... a monitor printer scanner to some form of surge protection device such as a power strip or Uninterruptible Power Supply UPS Not all power strips provide surge protection the power strips must be specifically labeled as having this ability Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment if surge protection fails Use the appropriate and corre...

Page 12: ...ve light heat or moisture When removing the monitor stand you must lay the monitor face down on a soft area to prevent it from getting scratched defaced or broken Cleaning the Monitor 1 Turn off the monitor and unplug the power cord from the back of the unit 2 Dust the monitor by wiping the screen and the cabinet with a soft clean antistatic cloth 3 For more difficult cleaning situations use a 50 ...

Page 13: ...ON Do not touch the surface of the LCD panel Pressure on the panel may cause non uniformity of color or disorientation of the liquid crystals If this occurs the screen will not recover to its normal condition Figure 3 1 Unfolding the Monitor Pedestal Base NOTE When the monitor is unfolded for the first time the display head is locked from adjusting to a full height position To adjust the display h...

Page 14: ...yPort cable not included to the monitor 3 DVI D Connects the DVI D cable to the monitor 4 VGA Connects the VGA cable to the monitor 5 USB Upstream Connector Connects the USB hub cable to the monitor s USB hub connector and to a host USB port hub 6 USB Downstream Connectors 2 Connects optional USB devices to the monitor 6 Chapter 3 Setting Up the Monitor ENWW ...

Page 15: ... Screen Display OSD feature by pressing the Menu button For analog operation use the VGA signal cable provided Connect the VGA signal cable to the VGA connector on the rear of the monitor and the other end to the VGA connector on the computer For DVI digital operation use the DVI D signal cable provided Connect the DVI D signal cable to the DVI connector on the rear of the monitor and the other en...

Page 16: ...l times Disconnect power from the equipment by unplugging the power cord from the electrical outlet For your safety do not place anything on power cords or cables Arrange them so that no one may accidentally step on or trip over them Do not pull on a cord or cable When unplugging from the electrical outlet grasp the cord by the plug 6 Secure the cables in place with the cable management clip Press...

Page 17: ...el in the following illustrations 1 Tilt the monitor s panel forward or backward to set it to a comfortable eye level Figure 3 6 Tilting the Monitor 2 Swivel the monitor to the left or right for the best viewing angle Figure 3 7 Swiveling the Monitor ENWW Adjusting the Monitor 9 ...

Page 18: ... it to the full height position Figure 3 8 Adjusting the Height 4 Pivot the monitor from landscape to portrait orientation viewing to adapt to your application a Adjust the monitor to full height position and tilt the monitor back to full tilt position 1 b Pivot the monitor clockwise 90 from landscape to portrait orientation 2 CAUTION If the monitor is not in full height and full tilt position whe...

Page 19: ...OTE If pressing the power button has no effect the Power Button Lockout feature may be enabled To disable this feature press and hold the monitor power button for 10 seconds NOTE You can disable the power LED in the OSD menu Press the Menu button on the front of the monitor then select Management Bezel Power LED Off When the monitor is powered on a Monitor Status message is displayed for five seco...

Page 20: ...mouse Two USB connectors are located on the side panel of the monitor NOTE You must connect the USB hub cable from the monitor to the computer to enable the USB 2 0 ports on the monitor Refer to Step 4 in Connecting the Cables on page 7 Figure 3 10 Connecting USB Devices 12 Chapter 3 Setting Up the Monitor ENWW ...

Page 21: ...ove the signal power and USB cables from the monitor 2 Lay the monitor face down on a flat surface covered by a clean dry cloth 3 Pivot the base 45 degrees clockwise and remove the screw from the back of the monitor then pivot the base 45 degrees counter clockwise and remove the other screw from the back of the monitor Figure 3 11 Removing the Pedestal Base Screws 4 Rotate the base of the monitor ...

Page 22: ...ecause they may damage the monitor It is important to verify that the manufacturer s mounting solution is compliant with the VESA standard and is rated to support the weight of the monitor display panel For best performance it is important to use the power and video cables provided with the monitor 2 To attach the monitor to a swing arm insert four 10mm screws through the holes on the swing arm pl...

Page 23: ...ers when contacting HP about the monitor model The rating labels are located on the rear panel of the monitor display head Figure 3 14 Locating the Rating Labels Installing a Cable Lock You can secure the monitor to a fixed object with an optional cable lock available from HP Figure 3 15 Installing a Cable Lock ENWW Locating the Rating Labels 15 ...

Page 24: ...is Microsoft Windows Plug and Play compatible and the monitor will work correctly without installing the INF file Monitor Plug and Play compatibility requires that the computer s graphic card is VESA DDC2 compliant and that the monitor connects directly to the graphics card Plug and Play does not work through separate BNC type connectors or through distribution buffers boxes The Image Color Matchi...

Page 25: ...n and refresh rates appear in the Windows Display control panel NOTE You may need to install the digitally signed monitor INF and ICM files manually from the CD in the event of an installation error Refer to the Monitor Driver Software Readme file on the CD Downloading from the Worldwide Web To download the latest version of INF and ICM files from the HP monitors support Web site 1 Refer to http w...

Page 26: ...icture To use the auto adjustment feature 1 Allow the monitor to warm up for 20 minutes before adjusting 2 Press the OK auto button on the monitor front panel You can also press the Menu button then select Image Control Auto Adjustment from the OSD Main Menu Refer to Adjusting the Monitor Settings on page 20 in this chapter If the result is not satisfactory continue with the procedure 3 Insert the...

Page 27: ... navigate forward through the OSD menu and increase adjustment levels If the OSD menu is inactive press to activate the source button that chooses the video signal input VGA DVI or DisplayPort 4 OK auto If the OSD menu is on press to select the highlighted menu item If the OSD menu is inactive press to activate the auto adjustment feature to optimize the screen image 5 Power Turns the monitor on o...

Page 28: ...itor 2 To access the OSD Menu press the Menu button on the monitor s front panel 3 To navigate through the OSD Menu press the Plus button on the monitor s front panel to scroll up or the Minus button to scroll in reverse 4 To select an item from the OSD Menu use the or buttons to scroll to and highlight your selection then press the OK button to select that function 5 Adjust the item using the or ...

Page 29: ...hite Custom RGB Selects and adjusts your own color scales Red Color sets your own red color levels Green Color sets your own green color levels Blue Color sets your own blue color levels Image Control Adjusts the screen image VGA input only Auto Adjustment Automatically adjusts the screen image Clock Minimizes any vertical bars or strips visible on the screen background Adjusting the Clock will al...

Page 30: ...ound information through the OSD OSD Timeout Sets the time duration in seconds that the OSD is visible after the last button is pressed The range is 5 60 seconds The factory default is 30 seconds Rotate OSD Rotates the OSD menus and messages to support the monitor s pivot feature The choices are Landscape and Portrait Management Selects the OSD and power management features of the monitor Power Sa...

Page 31: ...you want the monitor to wake up from sleep mode Timer sets the Sleep Timer feature On or Off The default setting is Off Sleep Now immediately sets the monitor to enter sleep mode Language Selects the language in which the OSD menu is displayed The factory default is English Information Selects and displays important information about the monitor Current Settings Provides the current input video mo...

Page 32: ...l when the monitor is connected to two active and valid video sources The monitor will automatically determine the video format The choices are DisplayPort DVI VGA The factory default is DisplayPort Auto Switch Source Turns the system s automatic video signal input to On or Off The factory default is On Source Detection This option is displayed in the OSD when a DisplayPort input is selected You c...

Page 33: ...ages become distorted continue adjusting the values until the distortion disappears To restore the factory settings select Yes from the Factory Reset menu in the on screen display To eliminate vertical bars Clock 1 Press the Menu button on the monitor s front panel to open the OSD Menu and then select Image Control Clock 2 Press the Plus or Minus buttons on the monitor s front panel to eliminate v...

Page 34: ...emote control for individual or a group of displays on the domain from a centralized console application The HP Display Assistant Utility has two modes of operation Wizard and OSD mode The preferred method of use is Wizard mode which takes you through a step by step process to accurately calibrate the monitor This method relies on a sequence of steps that will obtain the best display results when ...

Page 35: ...ton function Dynamic Contrast Ratio On Indicates that Dynamic Contrast Ratio has been turned on This occurs if Dynamic Contrast Ratio is turned on in the Image Control OSD menu Dynamic Contrast Ratio Off Indicates that Dynamic Contrast Ratio has been turned off This occurs if Dynamic Contrast Ratio is turned off in the Image Control OSD menu Theft Mode Enabled Indicates that theft deterrence mode ...

Page 36: ...es 8 Press the Minus or Plus button to adjust the minutes 9 Press the OK button to lock in the time chosen 10 After setting the current time the highlight automatically skips to Set Sleep Time Repeat steps 6 through 9 to set Sleep Time 11 If you do not want to set Sleep Time press the OK button twice then select Save and Return to exit the menu 12 After setting Sleep Time the highlight automatical...

Page 37: ...ge is not centered Position may need adjustment Press the Menu button to access the OSD menu Select Image Control Horizontal Position or Vertical Position to adjust the horizontal or vertical position of the image Check Video Cable is displayed on screen Monitor video cable is disconnected Connect the appropriate video cable DisplayPort DVI or VGA between the computer and monitor Be sure that the ...

Page 38: ... to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section you may need to call technical support Have the following information available when you call Monitor model number Monitor serial number Purchase date on invoice Conditions under which the problem occurred Error messages received Hardware configuration Name and version of the hardware and softwa...

Page 39: ... position Height lowest position Depth Width 41 8 cm 31 63 cm 21 63 cm 48 36 cm 16 46 inches 12 45 inches 8 52 inches 19 04 inches Maximum Graphic Resolution 1600 x 900 60 Hz analog input 1600 x 900 60 Hz digital input Optimum Graphic Resolution 1600 x 900 60 Hz analog input 1600 x 900 60 Hz digital input Text Mode 720 400 Dot Pitch 0 2768 H 0 2768 W mm Pixels Per Inch 91 8 PPI Horizontal Frequenc...

Page 40: ...n TFT LCD 21 5 inches wide screen Viewable Image Size 54 61 cm diagonal 22 inch diagonal Tilt 5 to 30 Swivel 180 to 180 Maximum Weight Unpacked 6 0 kg 13 24 lbs Dimensions include base Height highest position Height lowest position Depth Width 43 87 cm 33 35 cm 22 72 cm 51 8 cm 17 27 inches 13 13 inches 8 94 inches 20 39 inches Maximum Graphic Resolution 1920 x 1080 60 Hz analog input 1920 x 1080 ...

Page 41: ...e included one DVI connector with cable included one DisplayPort connector cable not included LA2306x Model Table B 3 LA2306x Specifications Display Type 58 42 cm wide screen TFT LCD 23 inches wide screen Viewable Image Size 58 42 cm diagonal 23 inch diagonal Tilt 5 to 30 Swivel 180 to 180 Maximum Weight Unpacked 6 8 kg 15 0 lbs Dimensions include base Height highest position Height lowest positio...

Page 42: ...to 95 F 4 to 140 F Relative Humidity 20 to 80 Power Source 100 240 VAC 50 60 Hz Altitude Operating Storage 0 to 5000 m 0 to 12192 m 0 to 16 400 feet 0 to 40 000 feet Measured Power Consumption Full Power Typical Settings Energy Star Test Methods Sleep Switch Off 40 watts 35 watts 33 1 watts 0 5 watts 0 5 watts Input Terminal One VGA connector with cable included one DVI connector with cable includ...

Page 43: ... 4 1024 768 48 363 60 004 5 1280 720 45 0 60 0 6 1280 1024 63 981 60 02 7 1440 900 55 935 59 887 8 1600 900 60 0 60 0 Table B 5 High Definition Video Formats Preset Timing Name Pixel Format Horz Freq kHz Vert Freq Hz 1 480p 720 480 31 469 60 2 576p 720 576 31 25 50 3 720p50 1280 720 37 5 50 4 720p60 1280 720 45 60 LA2206x Model Table B 6 Factory Preset Modes Preset Pixel Format Horz Freq kHz Vert ...

Page 44: ... Preset Modes Preset Pixel Format Horz Freq kHz Vert Freq Hz 1 640 480 31 469 59 940 2 720 400 31 469 70 087 3 800 600 37 879 60 317 4 1024 768 48 363 60 004 5 1280 720 45 00 60 00 6 1280 1024 63 981 60 02 7 1440 900 55 935 59 887 8 1680 1050 65 29 59 954 9 1920 1080 67 5 60 00 Table B 9 High Definition Video Formats Preset Timing Name Pixel Format Horz Freq kHz Vert Freq Hz 1 480p 720 480 31 469 ...

Page 45: ...f either the horizontal sync signal and or the vertical sync signal Upon detecting the absence of these signals the monitor screen is blanked the backlight is turned off and the power light is turned amber When the monitor is in the reduced power state the monitor will utilize 5 watts of power There is a brief warm up period before the monitor will return to its normal operating mode Refer to the ...

Page 46: ...nd the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to o...

Page 47: ...CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following web site http www hp eu certificates type the product number in...

Page 48: ...r use in that country The power cord must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product In addition the cross sectional area of the wire must be a minimum of 0 75 mm or 18 AWG and the length of the cord must be between 6 ...

Page 49: ... use the default power management settings that are provided with ENERGY STAR qualified computers and displays The default power management settings on ENERGY STAR qualified computers are preset to behave in the following ways when the system is operating on AC power Turn off an external display after 15 minutes of user inactivity Initiate a low power sleep mode for the computer after 30 minutes o...

Page 50: ...e you purchased the product HP Recycling Program HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to http www hp com recycle Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal re...

Page 51: ...Turkey EEE Regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur ENWW Product Environmental Notices 43 ...

Page 52: ...pixel is always turned on a bright spot on a dark background or it is always off a dark spot on a bright background The first is the more visible of the two A defective sub pixel dot defect is less visible than a defective whole pixel and is small and only visible on a specific background To locate defective pixels the monitor should be viewed under normal operating conditions in normal operating ...

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