4-Hour On-site Service, 7-Day x 24-Hour Coverage, 4 Years, Electronic
UE442E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 4 Years,
Electronic
UE443E
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 5 Years, Electronic
UE444E
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 5 Years, Electronic
UE445E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 5 Years, Electronic
UE446E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 5 Years,
Electronic
UE447E
Hardware Installation, Electronic
U5988E
NOTE:
NOTE:
NOTE:
NOTE: The HP Care Pack service part numbers below covers the Brocade 4/24 SAN
Switch Power Pack
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Hardware Services On-site Service
Support Plus
Support Plus
Support Plus
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 3 Years,
Electronic
UE728E
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 4 Years ,
Electronic
UF309E
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite, onsite
at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP holidays, 5 Years ,
Electronic
UF311E
Support Plus 24
Support Plus 24
Support Plus 24
Support Plus 24
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, 3 Years, Electronic
UE729E
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, 4 Years, Electronic
UF310E
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at HP's
discretion, 24x7 2hr response time incl. HP holidays, 5 Years, Electronic
UF312E
HP Care Pack Services
HP Care Pack Services
HP Care Pack Services
HP Care Pack Services
Warranty Upgrade
Warranty Upgrade
Warranty Upgrade
Warranty Upgrade
Options
Options
Options
Options
Service offerings include a full range of Customer HP Care Pack services for both hardware and software
services:
Response – Upgrade on-site response from next business day to same day 4-hours
Coverage – Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours
Duration – Select duration of coverage for a period of 1, 3, or 5 years
Additional Warranty protection and/or HP Installation packages can be purchased.
NOTE:
NOTE:
NOTE:
NOTE: Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details
HP Care Pack Information
HP Care Pack Information
HP Care Pack Information
HP Care Pack Information HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific
duration and hours of coverage.
HP Care Pack is not available for less than the product's warranty duration.
HP Care Pack is available for sale anytime during the warranty period for most products, but the
commencement date will be the same as the Warranty Start Date (delivery date to end user
customer). Proof of purchase may be required.
HP Care Pack services are prepaid.
For additional HP Care Pack (hardware & software) information, as well as orderable part numbers,
please refer to the URL listed below:
http://h18005.www1.hp.com/services/carepaq/index.html
QuickSpecs
Brocade 4Gb SAN Switch for HP c-Class BladeSystem
Brocade 4Gb SAN Switch for HP c-Class BladeSystem
Brocade 4Gb SAN Switch for HP c-Class BladeSystem
Brocade 4Gb SAN Switch for HP c-Class BladeSystem
Service and Support, HP Care Pack, and Warranty Information
DA - 12480 Worldwide — Version 9 — July 13, 2007
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