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Updating programs and drivers

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Chapter 6 Maintenance

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Summary of Contents for B2A89UT#ABA

Page 1: ...Getting Started HP Notebook ...

Page 2: ...le for technical or editorial errors or omissions contained herein First Edition March 2011 Document Part Number 644170 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the ...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...tworking 22 Using an Internet service provider ISP 23 Connecting to a wireless network 23 Connecting to an existing WLAN 24 Setting up a new WLAN network 24 Configuring a wireless router 25 Protecting your WLAN 25 4 HP QuickWeb 26 Getting started 26 Starting HP QuickWeb 27 5 Keyboard and pointing devices 28 Using the keyboard 29 Identifying the hotkeys 29 Using keypads 30 Using the embedded numeri...

Page 6: ...bottom cover 40 Replacing the bottom cover 40 Replacing or upgrading the hard drive 42 Removing the hard drive 42 Installing a hard drive 44 Adding or replacing memory modules 45 Updating programs and drivers 48 Using SoftPaq Download Manager 49 Cleaning your computer 50 Cleaning products 50 Cleaning procedures 50 Cleaning the display 50 Cleaning the sides and cover 50 Cleaning the TouchPad and ke...

Page 7: ... 57 Using f11 recovery tools 58 Using a Windows Vista operating system DVD purchased separately 58 8 Customer support 60 Contacting customer support 61 Labels 62 9 Specifications 63 Input power 64 Operating environment 65 Index 66 vii ...

Page 8: ...viii ...

Page 9: ...or free updates For more information refer to the HP Notebook Reference Guide For instructions on accessing this guide refer to Finding information on page 2 Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 28 for additional information Find installed software Access a list of the software preins...

Page 10: ...elect Start Help and Support User Guides or Select Start All Programs HP HP Documentation Power management features How to maximize battery life How to use the multimedia features of the computer How to protect the computer How to care for the computer How to update the software Help and Support To access Help and Support select Start Help and Support NOTE For country or region specific support go...

Page 11: ...s HP HP Documentation View Warranty Information or Go to http www hp com go orderdocuments Warranty information You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and or on the CD DVD provided in the box Some countries regions may provide a printed HP Limited Warranty in the box In countries regions where the warra...

Page 12: ...2 Getting to know your computer Top Front Right Left Display Rear Bottom 4 Chapter 2 Getting to know your computer ...

Page 13: ...ft button on an external mouse 3 TouchPad on off button Turns the TouchPad on and off 4 TouchPad Moves the pointer and selects or activates items on the screen NOTE Vertical scrolling is supported on the right edge of the TouchPad 5 Left TouchPad button Functions like the left button on an external mouse 6 Right TouchPad button Functions like the right button on an external mouse 7 Right pointing ...

Page 14: ...t Description 1 TouchPad on off light Amber The TouchPad is off Off The TouchPad is on 2 Caps lock light On Caps lock is on 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 6 Chapter 2 Getting to know your computer ...

Page 15: ...tooth device is on Amber All wireless devices are off 5 QuickWeb light On The computer is on Off The computer is off or in Hibernation NOTE For more information refer to HP QuickWeb in this guide and to the HP Quickweb software Help 6 Mute light Amber Computer sound is off Off Computer sound is on 7 Num lock light On Num lock is on Top 7 ...

Page 16: ...nd fingerprint reader NOTE Refer to the illustration that most closely matches your computer Component Description 1 TouchPad on off button Turns the TouchPad on and off 8 Chapter 2 Getting to know your computer ...

Page 17: ...rity Power Options Windows Vista Select Start Control Panel System and Maintenance Power Options Or refer to the HP Notebook Reference Guide 3 Wireless button Turns the wireless feature on or off but does not establish a wireless connection 4 QuickWeb button When the computer is off or in Hibernation press the button to open HP QuickWeb When the computer is in HP QuickWeb press the button to open ...

Page 18: ... your computer Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 Function keys Execute frequently used system functions when pressed in combination with the fn key 10 Chapter 2 Getting to know your computer ...

Page 19: ... key Displays the Start menu 5 Menu key Displays the active program s shortcut menu same as right click menu 6 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys 7 num lk key Enables disables the embedded numeric keypad when pressed in combination with the fn key Top 11 ...

Page 20: ... on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Battery light Amber The computer is connected to external power and the battery is charged from 0 90 White The computer is connected to external power and the battery is charged from 90 99 Blinking amber A battery that is the only available power source has reached a low battery level When the battery reach...

Page 21: ...The hard drive or optical drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive 6 Speaker Produces SRS Premium sound select models only NOTE To use the SRS Premium sound software select Start All Programs SRS Premium Sound Front 13 ...

Page 22: ...gh performance eSATA component such as an eSATA external hard drive or connects an optional USB device 5 USB powered charging port Connects an optional USB device 6 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 7 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and ...

Page 23: ... eSATA external hard drive or connects an optional USB device 4 USB port Connects an optional USB device 5 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 6 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to c...

Page 24: ...optional USB devices NOTE Some models support SuperSpeed USB 3 0 technology These models show a slightly different icon 4 ExpressCard slot select models only Supports optional ExpressCards 5 Media Card Reader Supports the following digital card formats Secure Digital SD Card MultiMediaCard MMC 6 Optical drive Reads and writes select models only to an optical disc 7 Optical drive eject button Eject...

Page 25: ...local area networks WLAN 3 WWAN antennas 2 Send and receive wireless signals to communicate with wireless wide area networks WWAN 4 Internal microphones 2 Record sound 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records video and captures still photographs To use the webcam select Start All Programs HP HP Webcam 7 Ambient light sensor When activated the se...

Page 26: ...2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 4 Internal microphone s 1 or 2 depending on model Record sound 5 Webcam light select models only On The webcam is in use 6 Webcam select models only Records video and captures still phot...

Page 27: ...tion that most closely matches your computer Component Description 1 RJ 11 modem jack Connects a modem cable 2 External monitor port Connects an external VGA monitor or projector 3 RJ 45 network jack Connects a network cable Rear 19 ...

Page 28: ... bay 3 Docking connector Connects an optional docking device 4 Bottom cover release latch Releases or locks the bottom cover 5 SIM slot Contains a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 6 Battery bay Holds the battery 7 Speakers Produces SRS Premium sound select models only NOTE To use the SRS Premium sound software select Start All Programs SRS Prem...

Page 29: ... drive NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Botto...

Page 30: ...port one or both of the following types of Internet access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 24 or Setting up a new WLAN network on page 24 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 22 Chapter 3 Networ...

Page 31: ...Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP and the ISP has p...

Page 32: ...ther DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 Your new wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your net...

Page 33: ...Internet Network and Sharing Center Set up a connection or network Set up a wireless router or access point Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Inter...

Page 34: ...e Internet and create links to your favorite Web sites Skype Communicate using Skype an application that uses voice over Internet protocol VoIP Skype lets you make conference calls or have video chats with one or more people at a time You can also make long distance phone calls to land lines QuickWeb E Mail Read and send e mail by connecting to Web based e mail providers such as Gmail or to your o...

Page 35: ...ckWeb button When the computer is off or in Hibernation opens HP QuickWeb When the computer is in Microsoft Windows opens the default Web browser When the computer is in HP QuickWeb opens the default Web browser NOTE If your computer does not have HP QuickWeb software the button does not perform any action or function NOTE For more information refer to the HP QuickWeb software Help Starting HP Qui...

Page 36: ...5 Keyboard and pointing devices Using the keyboard Using pointing devices 28 Chapter 5 Keyboard and pointing devices ...

Page 37: ...our computer A hotkey is a combination of the fn key 1 and either the esc key 2 or one of the function keys 3 To use a hotkey Briefly press the fn key and then briefly press the second key of the hotkey combination Hotkey combination Description fn esc Displays system information Using the keyboard 29 ...

Page 38: ... display to monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hotkey can also alternate images among other devices that are receiving video information from the computer fn f6 Decreases speaker volume fn f7 Increases speaker volume fn f8 Displays charge info...

Page 39: ...urned on it can be used like an external numeric keypad Each key on the keypad performs the function indicated by the icon in the upper right corner of the key 3 num lk key Turns the embedded numeric keypad on and off when pressed in combination with the fn key NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Using the keyboa...

Page 40: ...ff at the factory For example When num lock is on most keypad keys type numbers When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num lock on an external keypad is turned off the num lock light on the computer is turned off To turn num lock on or off on an ext...

Page 41: ... in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse To scroll up and down using the TouchPad vertical scroll zone slide your finger up or down over the lines NOTE If you are using the TouchPad to move the pointer you must lift your finger off the TouchPad before moving it to the scroll zone Simply sliding your finger from the T...

Page 42: ...n quickly double tap the TouchPad on off light NOTE The TouchPad on off light is off when the TouchPad is on Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go 34 Chapter 5 Keyboard and pointing devices ...

Page 43: ...all programs To view the demonstration of a gesture 1 Right click the Synaptics icon in the notification area at the far right of the taskbar and then click TouchPad Properties 2 Click a gesture to activate the demonstration To turn the gestures on and off 1 Right click the Synaptics icon in the notification area at the far right of the taskbar and then click TouchPad Properties 2 Select the gestu...

Page 44: ...lling speed is controlled by finger speed NOTE Two finger scrolling is enabled at the factory Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together NOTE Pinching zooming is enabled at the factory 36 Chapter 5 Keybo...

Page 45: ... zone Move the right forefinger around the anchored finger in a sweeping motion moving from 12 o clock to 3 o clock To reverse the rotation move your right forefinger from 3 o clock to 12 o clock NOTE Rotating must be done within the TouchPad zone NOTE Rotating is disabled at the factory Using pointing devices 37 ...

Page 46: ...ng your computer Inserting or removing the battery NOTE For additional information on using the battery refer to the HP Notebook Reference Guide To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Insert the battery 1 into the battery bay until it is seated The battery release latch 2 automatically locks the battery into place To remove the bat...

Page 47: ...ion save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery from the computer 2 Inserting or removing the battery 39 ...

Page 48: ...tory label and other components To remove the bottom cover 1 Remove the battery see Inserting or removing the battery on page 38 2 With the battery bay toward you slide the bottom cover release latch 1 to the left remove the screw if the optional screw is being used 2 and then slide the release latch again 3 to release the bottom cover NOTE If you want to use the optional screw it is stored inside...

Page 49: ...ry bay until the bottom cover snaps into place 4 With the battery bay toward you slide the bottom cover release latch to the left 3 and if you choose to insert and tighten the optional screw 4 to hold the bottom cover in place Slide the release latch to the right to lock the bottom cover 5 NOTE If you want to use the optional screw it is stored inside the bottom cover 5 Insert the battery see Inse...

Page 50: ...ecause of this you must first move the SmartCard reader out of the way before you can access the hard drive 1 Save your work and shut down the computer 2 Disconnect AC power and external devices connected to the computer 3 Remove the battery see Inserting or removing the battery on page 38 4 Remove the bottom cover see Removing the bottom cover on page 40 5 Pull the plastic latch circular tab 1 to...

Page 51: ... computer 3 Remove the battery see Inserting or removing the battery on page 38 4 Remove the bottom cover see Removing the bottom cover on page 40 5 Loosen the 3 hard drive screws 1 6 Pull the plastic tab on the hard drive 2 towards the side of the computer to disengage the hard drive from the connector 7 Use the plastic tab to lift the connector side of the hard drive up at an angle 3 and remove ...

Page 52: ...er of the computer to engage the hard drive with the connector 3 Tighten the hard drive screws 4 4 Rotate the SmartCard reader 1 until it lays flat on top the hard drive 5 Press the SmartCard reader down and toward the side of the computer 2 to engage it into place 6 Replace the bottom cover see Replacing the bottom cover on page 40 7 Insert the battery see Inserting or removing the battery on pag...

Page 53: ...ct AC power and external devices to the computer 7 Turn on the computer Adding or replacing memory modules The computer has one memory module compartment The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot WARNING To reduce the risk of electric shock and damage...

Page 54: ...To add or replace a memory module 1 Save your work and shut down the computer 2 Disconnect AC power and external devices connected to the computer 3 Remove the battery see Inserting or removing the battery on page 38 4 Remove the bottom cover see Removing the bottom cover on page 40 5 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each s...

Page 55: ...the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the memory module 7 Replace the bottom cover see Replacing the bottom cover on page 40 8 Insert the battery see Inserting or rem...

Page 56: ...update your programs and drivers on a regular basis with the latest versions Go to http www hp com support to download the latest versions You can also register to receive automatic update notifications when they become available 48 Chapter 6 Maintenance ...

Page 57: ... are using or to show the software for all supported models Select Show software for all supported models If you have used HP SoftPaq Download Manager previously go to Step 3 a Select your operating system and language filters in the Configuration Options window The filters limit the number of options that are listed in the Product Catalog pane For example if only Windows 7 Professional is selecte...

Page 58: ...he scratches Cleaning procedures Follow the procedures in this section to safely clean your notebook or tablet PC WARNING To prevent electric shock or damage to components do not attempt to clean your notebook or tablet PC while it is turned on Turn off the notebook or tablet PC Disconnect external power Disconnect all powered external devices CAUTION Do not spray cleaning agents or liquids direct...

Page 59: ...with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe To prevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can de...

Page 60: ... backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use NOTE Windows includes the User...

Page 61: ...d When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start All Programs Maintenance Backup and Restore 2 F...

Page 62: ...y For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 55 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools ...

Page 63: ...let included with the computer CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a ...

Page 64: ...upport for more information Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external ...

Page 65: ...ng a Windows Vista operating system DVD purchased separately on page 58 Using the Windows recovery tools To recover information you previously backed up 1 Select Start All Programs Maintenance Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files To recover your information using Startup Repair follow these steps CAUTION Usin...

Page 66: ...nd the partition select Start Computer NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to Using a Windows Vista operating system DVD purchased separately on page 58 3 Turn on or restart the computer and then pres...

Page 67: ...omputer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next 6 Select Repair your computer 7 Follow the on screen instructions Windows Vista 59 ...

Page 68: ...8 Customer support Contacting customer support Labels 60 Chapter 8 Customer support ...

Page 69: ...P NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone numbers Locate an HP service cent...

Page 70: ...ated underneath the bottom cover of the computer or inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are include...

Page 71: ...9 Specifications Input power Operating environment 63 ...

Page 72: ...r source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage and current 18 5 V dc 3 5 A 65W or 19 V dc 4 74 A 90 W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 24...

Page 73: ...35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 65 ...

Page 74: ... 16 rear 19 right side 14 top 5 connector docking 20 connector power 16 D display image switching 30 display release latch 12 DisplayPort identifying 14 15 docking connector identifying 20 E embedded numeric keypad identifying 11 31 eSATA port identifying 14 15 esc key identifying 10 ExpressCard slot 16 external monitor port 19 F f11 recovery 54 58 fingerprint reader identifying 9 fn key identifyi...

Page 75: ...ing TouchPad gesture 36 pointing devices setting preferences 32 pointing stick 5 ports 1394 16 DisplayPort 14 15 eSATA 14 15 external monitor 19 USB 14 15 16 power button identifying 9 power connector identifying 16 power light 6 12 Product Key 62 product name and number computer 62 Q QuickWeb button identifying 9 R recovery partition 54 58 regulatory information regulatory label 62 wireless certi...

Page 76: ... wireless button identifying 9 wireless certification label 62 wireless lights 7 12 wireless network WLAN equipment needed 24 wireless network connecting 23 wireless router configuring 25 wireless set up 24 wireless identifying 21 WLAN connecting 24 protecting 25 WLAN antennas identifying 17 18 WLAN device 62 WLAN label 62 WWAN antennas identifying 17 18 Z zooming TouchPad gesture 36 68 Index ...

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