Page 6
Appendix B: Questions and answers
Q .
Which operating systems are supported on the HP Compaq 2510p, 6910p 8510p/w and
8710p/w series notebooks?
A .
Windows XP Professional Edition, Windows Vista Business, Windows Vista Enterprise and
Windows 2000 Professional are supported. Windows XP Professional x64 is supported on
8510w and 8710w.
Q .
Can I purchase Windows 2000 Professional preinstalled from HP?
A .
PC Customization Services can pre-configure supported models with Windows 2000,
although additional costs will apply. For more information, go to
http://h18000.www1.hp.com/solutions/pcsolutions/pccs.html
.
Q .
How do I obtain updated software components?
A .
The latest software updates are available from the HP Web site at
www.hp.com
.
Appendix C: 6510b and 6710b models
Windows 2000 is not supported on the 6510b or 6710b models. The drivers and utilities released
for the 6910p will install on these models. Basic testing has been performed by HP with this
unsupported configuration and the following significant issues have been observed.
Anomaly:
Drivers are reported as unsigned during installation.
Description:
During installation of Synaptics touch pad, Intel video, Quick Launch Buttons, audio and
modem drivers, a message reporting that these drivers are unsigned will appear. This is due to the
lack of system IDs for the 6510b and 6710b in the driver files.
Systems Affected:
HP Compaq 6510b and 6710b Notebook PC models
Operating Systems Affected:
Windows 2000
Resolution:
Bypass this message and continue installation.
Anomaly:
Hitting Fn-F4 after hot docking will cause a blue screen.
Description:
After docking with the system on, hitting Function-F4 to switch video output will generate
a Windows blue screen.
Systems Affected:
HP Compaq 6510b and 6710b Notebook PC models
Operating Systems Affected:
Windows 2000
Resolution:
Dock with the system off or in standby before attempting to use Fn-F4 to redirect video.
For more information
To learn more about HP business notebooks, contact your local HP sales representative or visit our
Web site at:
www.hp.com/go/notebooks
.
©2007 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. The only warranties for
HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed
as constituting an additional warranty. HP shall not be liable for technical or
editorial errors or omissions contained herein.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel and Pentium are U.S. registered trademarks of Intel
Corporation.
c01330293, 01/2008