Troubleshooting Tools 22
ENWW
3
Troubleshooting Tools
HP Jetdirect Configuration Page
As illustrated in
Chapter 2
, the Jetdirect Configuration page
provides comprehensive print server status. It is an important
diagnostic tool, especially if network communications with the print
server is not available.
In most HP LaserJet printers, a Jetdirect Configuration page will
automatically print when you print a Printer Configuration page.
In HP DesignJet printers, Jetdirect configuration information will
be included on the Service Configuration print. Refer to your printer
documentation to print configuration pages for your printer.
To interpret and use the Jetdirect Configuration page messages,
refer to the applicable
HP Jetdirect Administrator’s Guide
located
on the HP Jetdirect CD-ROM.
10/100Base-TX Link Configuration
HP Jetdirect 10/100Base-TX print servers support 10 or 100 Mbps
network link speeds using full-duplex or half-duplex transmission
channels. By default, the print server will attempt to autonegotiate
its link operation with the network.
When connecting to network hubs and switches that do not support
autonegotiation, the print server will configure itself for
10-Mbps
or
100-Mbps half-duplex
operation. For example, when connected
to a non-negotiating 10 Mbps hub, the print server card will
automatically set itself to operate at
10-Mbps half-duplex
.
If the print server is not able to connect to the network through
autonegotiation, you can manually set the link operating mode
using one of the following methods:
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