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Contents

5243 Tape Drive Installation and User’s Guide — 542758-003

ii

4. Troubleshooting

4. Troubleshooting

Problems With Tape Cartridges

4-1

The Tape Cartridge Is Jammed

4-1

The Tape Drive Will Not Accept the Tape Cartridge (or Ejects It Immediately)

4-2

A. Specifications

Weight of Tape Drive Components

A-1

Technical Specifications

A-2

Capacity

A-2

Performance

A-2

Media

A-2

Tape Format

A-2

Power Specifications

A-3

Environmental Specifications

A-3

Safety and Compliance

Index

Figures

Figure 1-1.

Front View of Tape Drive

1-1

Figure 1-2.

Configuration for the NonStop S-Series Server

1-2

Figure 1-3.

Configuration for the Integrity NonStop NS-Series Server

1-3

Figure 2-1.

Front View of Tape Drive

2-1

Figure 2-2.

Rear View of Tape Drive

2-2

Figure 3-1.

Front View of Tape Drive

3-1

Figure 3-2.

Inserting a Tape Cartridge

3-3

Figure 3-3.

Ejecting a Cartridge

3-4

Figure 3-4.

Write-Protecting a Cartridge

3-6

Figure A-1.

Tape Drive Dimensions

A-1

Tables

Table 2-1.

SCSI Cables

2-2

Table 3-1.

Tape Drive LEDs

3-2

Table 3-2.

Data Cartridge Compatibility

3-5

Table A-1.

Weight of Tape Drive Components

A-1

Summary of Contents for 5243

Page 1: ...P NonStop servers This guide is written for those who install or maintain the 5243 tape drive Product Version N A Supported Release Version Updates RVUs This guide supports G06 29 and all subsequent G series RVUs and H06 06 and all subsequent H series RVUs until otherwise indicated by its replacement publication Part Number Published 542758 003 July 2006 ...

Page 2: ...Document History Part Number Product Version Published 542758 002 N A May 2006 542758 003 N A July 2006 ...

Page 3: ...eries Servers 1 2 NonStop NS Series Servers 1 3 Features 1 3 Specifications 1 3 2 Installing and Configuring the Tape Drive for the NonStop S Series Server Installation 2 1 Configuration 2 4 ServerNet DA 2 4 PMF CRU 2 4 3 Operation Front Panel 3 1 Loading and Unloading Tape Cartridges 3 3 Inserting Tape Cartridges 3 3 Removing Tape Cartridges 3 4 Using Correct Media 3 5 Data Cartridges 3 5 Write P...

Page 4: ... A 3 Safety and Compliance Index Figures Figure 1 1 Front View of Tape Drive 1 1 Figure 1 2 Configuration for the NonStop S Series Server 1 2 Figure 1 3 Configuration for the Integrity NonStop NS Series Server 1 3 Figure 2 1 Front View of Tape Drive 2 1 Figure 2 2 Rear View of Tape Drive 2 2 Figure 3 1 Front View of Tape Drive 3 1 Figure 3 2 Inserting a Tape Cartridge 3 3 Figure 3 3 Ejecting a Car...

Page 5: ... for those who install or maintain the 5243 tape drive Product Version N A Supported Release Version Updates RVUs This guide supports G06 29 and all subsequent G series RVUs and H06 06 and all subsequent H series RVUs until otherwise indicated by its replacement publication Document History New and Changed Information Indicated support for G series RVUs in this section Part Number Published 542758...

Page 6: ...What s New in This Manual 5243 Tape Drive Installation and User s Guide 542758 003 iv New and Changed Information ...

Page 7: ...Conventions Hypertext Links Blue underline is used to indicate a hypertext link within text By clicking a passage of text with a blue underline you are taken to the location described For example This requirement is described under Backup DAM Volumes and Physical Disk Drives on page 3 2 ...

Page 8: ...About This Manual 5243 Tape Drive Installation and User s Guide 542758 003 vi Hypertext Links ...

Page 9: ...NonStop servers It comes in a tabletop configuration and has built in power on self test POST diagnostics The tape drive uses a DAT72 drive and is designed to use a 170 meter DAT72 tape cartridge The tape drive is also backward compatible with the DDS 3 tape format It is not backward compatible with DDS 2 or DDS 1 tape formats Overview 1 1 Features 1 3 Figure 1 1 Front View of Tape Drive ...

Page 10: ... 003 1 2 NonStop S Series Servers NonStop S Series Servers The tape drive connects to a ServerNet DA IOMF2 CRU or PMF CRU on the HP NonStop S series server with a SCSI cable Figure 1 2 Configuration for the NonStop S Series Server SCSI Cable Tape Drive NonStop S Series Server ...

Page 11: ...ation and User s Guide and the Fibre Channel ServerNet Adapter Installation and Support Guide Features The DAT72 tape drive can store 36 GB of data per DAT72 cartridge and up to 72 GB of data in compressed mode assuming a 2 1 compression factor The tape drive has both read and write heads and can perform read after write RAW data checking Specifications For the tape drive specifications refer to A...

Page 12: ...Overview and Features 5243 Tape Drive Installation and User s Guide 542758 003 1 4 Specifications ...

Page 13: ... Server This section includes Installation 1 Unpack and check the shipment 2 Choose a site for the tape drive 3 Place the tape drive on a flat sturdy and level surface The device should be placed in an environment that is free of dust and humidity Installation 2 1 Configuration 2 4 Figure 2 1 Front View of Tape Drive Power Switch ...

Page 14: ...use any of the SCSI cables listed in Table 2 1 7 Place a terminator on the bottom SCSI port of the tape drive 8 Check that the power button on the front of the tape drive is off 9 Connect the power cord to the AC power receptacle on the rear of the tape drive Check that the power cord is fully seated Note The tape drive s SCSI ID comes preconfigured to SCSI ID 5 If you need to change the SCSI ID u...

Page 15: ...er cord to a nearby AC power outlet 11 Power on the tape drive by pressing the power switch on the front of the unit For the location see Figure 2 1 on page 2 1 Note The tape drive does not have protection against lightning surges Customers in high risk areas should use external surge protection rated for use in their location and be able to handle the power demand of the tape drive ...

Page 16: ...r configuration database use the SCF ADD TAPE command Before issuing this command check that the tape drive is installed properly To add the tape drive SCF ADD TAPE DAT72 SENDTO STORAGE LOCATION 1 1 50 DEVICEID 5 PRIMARYCPU 0 BACKUPCPU 1 START TAPE DAT72 STATUS TAPE DAT72 DETAIL In this example The LOCATION attribute specifies the location group module and slot of the PMF CRU adapter to which the ...

Page 17: ...8 003 3 1 3 Operation This section includes Front Panel Front Panel 3 1 Loading and Unloading Tape Cartridges 3 3 Using Correct Media 3 5 Figure 3 1 Front View of Tape Drive 1 2 3 4 5 1 Tape LED 2 Clean LED 3 Cartridge Door 4 Eject Button 5 Power Switch ...

Page 18: ...l the clean light changes to steady amber Off or Flashing Flashing Slowly This is the Media Caution Signal 1 Wait for the current operation to finish Then insert a different tape and repeat the operation that was being performed 2 If the Media Caution Signal does not appear this time it indicates that the original cartridge was nearing the end of its useful life Copy any data you want to keep from...

Page 19: ... 1 Insert a cartridge into the slot on the front panel As the cartridge is inserted the tape drive takes it and performs a load sequence 2 The Tape light flashes green while the tape drive performs its load sequence When the cartridge is loaded the Tape light shows steady green Figure 3 2 Inserting a Tape Cartridge 1 2 1 Cartridge Door 2 Arrow Indicates Leading Direction ...

Page 20: ...ming winds the tape to the beginning and ejects the cartridge The sequence takes about 25 seconds for a write enabled cartridge and 10 seconds for a write protected cartridge Caution Never try to remove a tape cartridge before it is fully ejected Figure 3 3 Ejecting a Cartridge Caution To ensure reliable operation do not remove power from the tape drive during read write fast search load and unloa...

Page 21: ...abrasive than more recent ones Using older tape formats can reduce the life expectancy of the tape drive Table 3 2 summarizes the compatibility between tape drive models and tape cartridges Capacities assume a compression ration of 2 1 Table 3 2 Data Cartridge Compatibility DDS 2 120 meter DDS 3 125 meter DDS 4 150 meter DAT 72 170 meter Not supported Read write Read write 72GB C8010A Note The tap...

Page 22: ...the cartridge from the tape drive before you change the write protection To write protect a cartridge slide the tab on the rear of the cartridge so that the recognition hole is open To write enable a cartridge slide the tab back so that the hole is closed Figure 3 4 Write Protecting a Cartridge Note Write protection will not protect your cartridges against magnets or bulk erasers 1 2 1 Tab Closed ...

Page 23: ...ects the cartridge The cleaning cycle takes approximately 30 to 60 seconds If the cleaning cartridge is not ejected it has probably expired In that case press the Eject button discard the cleaning cartridge and repeat the operation with a new one 2 Remove the cleaning cartridge from the tape drive Handling Tape Cartridges Do not touch the tape media Do not attempt to clean the tape path or tape gu...

Page 24: ...Operation 5243 Tape Drive Installation and User s Guide 542758 003 3 8 Handling Tape Cartridges ...

Page 25: ...l It should move from side to side with a positive click The Tape Cartridge Is Jammed If the tape cartridge is jammed or the backup application is unable to eject it you can force eject the tape cartridge 1 Press and hold the Eject button on the front of the tape drive for at least 15 seconds or press the Eject button three times within 5 minutes 2 Wait for the cartridge to be ejected To give the ...

Page 26: ... immediately For data cartridges 1 Check that the tape drive has power the power cable is properly connected and the Tape LED is on 2 Check that you are using the correct media for the tape drive 3 Check that you have loaded the tape cartridge with the correct orientation 4 Check for damage to your media and discard it if it is damaged 5 Use a new piece of media or one known to be good and see if ...

Page 27: ... lists the weight of the tape drive and cartridges Figure A 1 Tape Drive Dimensions Table A 1 Weight of Tape Drive Components Component Weight Tape drive 5 pounds 2 27 kilograms DAT 72 tape cartridge 1 1 ounces 31 2 grams with case 0 5 ounces 14 2 grams without case 1 Length 10 inches 25 4 centimeters 2 Width 8 inches 20 3 centimeters 3 Height 2 5 inches 6 4 centimeters 2 1 3 ...

Page 28: ...stained Transfer Rate native 3 2 megabytes second Sustained Transfer Rate with 2 1 data compression 6 4 megabytes second Data Access Time 68 seconds Average Load Time 15 seconds Average Unload Time 15 seconds Rewind Time 120 seconds end to end Rewind Tape Speed 1 41 meters second MTBF 125 000 hours at 100 duty cycle Recommended Media DAT 72 170 meters Recording Method 4 millimeter helical scan Rec...

Page 29: ...cations Power Requirements 100 to 240 V ac 50 60 Hertz Environmental Specifications Relative Humidity Storage 5 to 95 Operating 20 to 80 Temperature Range Storage 40 degrees to 158 degrees Fahrenheit 40 degrees to 70 degrees Celsius Operating 41 degrees to 158 degrees Fahrenheit 40 degrees to 70 degrees Celsius ...

Page 30: ...Specifications 5243 Tape Drive Installation and User s Guide 542758 003 A 4 Environmental Specifications ...

Page 31: ...e equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at...

Page 32: ...mpliance Taiwan BSMI Compliance Japan VCCI Compliance This is a Class A product based on the standard or the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions ...

Page 33: ...of electric shock due to high leakage currents a reliable grounded earthed connection should be checked before servicing the power distribution unit PDU Observe the following limits when connecting the product to AC power distribution devices For PDUs that have attached AC power cords or are directly wired to the building power the total combined leakage current should not exceed 5 percent of the ...

Page 34: ...y Information Important Safety Information Safety information is available from the NTL home page Select Safety and Compliance Important Safety Information To open the safety information in a language other than English select the language Local HP support can also help direct you to your safety information ...

Page 35: ...r Information Technology Equipment EN 55024 1998 Immunity for Information Technology Equipment EN 60950 1 2001 Safety of Information Technology Equipment Following the provisions of the normative European Council Directives EMC directive 89 336 EEC including amendments Low Voltage Directive 72 23 EEC amended by 93 68 EEC For Regulatory Compliance Information Only contact TributarySystems Inc Phone...

Page 36: ...Safety and Compliance 5243 Tape Drive Installation and User s Guide 542758 003 Statements 6 Declaration of Conformity ...

Page 37: ...bre Channel to SCSI router 1 3 L Light emitting diodes 3 2 N NonStop NS series server 1 3 NonStop S series server 1 2 2 2 S SCSI cables 2 2 ServerNet D A 2 4 Specifications dimensions A 1 environmental A 3 power A 3 technical A 2 T Tape cartridges 3 5 cleaning 3 7 ejecting 3 4 handling 3 7 inserting 3 3 problems 4 1 write protecting 3 6 Troubleshooting 4 1 ...

Page 38: ...Index 5243 Tape Drive Installation and User s Guide 542758 003 Index 2 T ...

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